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Tiamat Issues

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Sisohiv
Center for Advanced Studies
Gallente Federation
#281 - 2015-03-03 20:59:58 UTC
Kia Lafemme2 wrote:
bad lag problem here, usaly i mine with 6 chars,
it is imposible now, the clients is using up all my CPU,
i'm using 4 chars now and it is still laggin real bad.
and it is getting worse for every can in the ice field,
if 3-4 cans is in the belt it is impossible to play.
Please fix this real soon, cost me and others to many isk.


This. The client instability went up exponentially with Tiamat.

Even docked, trying to "Load planet resources" is killing the client.
H1de0
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#282 - 2015-03-04 07:30:55 UTC
Jen Guinness wrote:
I have a problem that has developed since this last release: Session changes between environments cause the game to crash, warping causes the game to crash, looking around the ship in space causes the game to crash, etc. etc. all of these crashes end up locking up my machine to where a hard reboot is necessary.

Can one of you kind folks have a look through my crash logs and please help me out?

Best Regards,
Jen



Been experiencing similar issues..

The client suddenly starts to lag making it unusable (till this moment I was fortunate not to loose any assets).

What's even more disturbing, is that the whole system becomes unresponsive even with the client process killed. Only hard reset helps. After the system is back up and running, when I start the client, it's back to default settings (UI, graphics etc.) which makes the game rather unplayable at the moment.

I've tried a couple of solutions (disable all 3rd party apps i.e. browser,/EVEMon/EFT running in the background, clear launcher/client cache and settings, remove launcher folder from game client directory and use the repair tool), but none of them seams to work. I'm currently in the process of client re-installation.

Does issues did not start to appear after Tiamat update do, but after one of the former patches (after a quick glance at the patch notes, I think it was 1.3 or 1.4).

Decrypting the Sleeper cache..
Kia Lafemme2
Defenders of Tash-Murkon Foundation
#283 - 2015-03-04 13:20:15 UTC  |  Edited by: Kia Lafemme2
Kia Lafemme2 wrote:
bad lag problem here, usaly i mine with 6 chars,
it is imposible now, the clients is using up all my CPU,
i'm using 4 chars now and it is still laggin real bad.
and it is getting worse for every can in the ice field,
if 3-4 cans is in the belt it is impossible to play.
Please fix this real soon, cost me and others to many isk.


Did find out that by disabling the sound the lag disappeared,
and now after the last repair patch,
the problem seams fixed. Smile
CCP Sledgehammer
C C P
C C P Alliance
#284 - 2015-03-04 13:35:01 UTC
Yeah, we deployed the audio stuttering fix yesterday. I'd like to state that there is a change from our Audio partners we are waiting on, but yesterday's fix should resolve most, if not all, performance and stuttering issues in fleet fights and heavy-load scenes.

Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
H1de0
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#285 - 2015-03-04 14:37:15 UTC  |  Edited by: H1de0
Quote:
Yeah, we deployed the audio stuttering fix yesterday. I'd like to state that there is a change from our Audio partners we are waiting on, but yesterday's fix should resolve most, if not all, performance and stuttering issues in fleet fights and heavy-load scenes.


I've updated my client to Tiamat 1.5 yesterday and, despite the applied patch, heavy lagging was still an issue.

As said earlier, I plan to perform a fresh client install today and will provide feedback if the problem is gone (or not;)).

Decrypting the Sleeper cache..
CCP Sledgehammer
C C P
C C P Alliance
#286 - 2015-03-04 14:38:02 UTC
H1de0 wrote:
Quote:
Yeah, we deployed the audio stuttering fix yesterday. I'd like to state that there is a change from our Audio partners we are waiting on, but yesterday's fix should resolve most, if not all, performance and stuttering issues in fleet fights and heavy-load scenes.


I've updated my client to Tiamat 1.4 yesterday and, despite the applied patch, heavy lagging was still an issue.

As said earlier, I plan to perform a fresh client install today and will provide feedback if the problem is gone (or not;)).


Under what circumstances were you seeing the lagging occur?

Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
H1de0
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#287 - 2015-03-04 14:43:19 UTC
I can recall three situations for sure:

1. Jumping through gates.
2. Warping.
3. Docking in stations.

Decrypting the Sleeper cache..
CCP Sledgehammer
C C P
C C P Alliance
#288 - 2015-03-04 14:50:02 UTC
H1de0 wrote:
I can recall three situations for sure:

1. Jumping through gates.
2. Warping.
3. Docking in stations.


OK so these are all session changes, which yesterday's patch would not have had an effect on. Thanks for the info, session changes seem to be a big sticking point at the moment.

Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
Oraac Ensor
#289 - 2015-03-05 01:32:25 UTC
CCP Sledgehammer wrote:
H1de0 wrote:
I can recall three situations for sure:

1. Jumping through gates.
2. Warping.
3. Docking in stations.


OK so these are all session changes, which yesterday's patch would not have had an effect on. Thanks for the info, session changes seem to be a big sticking point at the moment.

You can add undocking to that list.
H1de0
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#290 - 2015-03-05 07:34:11 UTC
I've managed to perform a fresh client install yesterday and put in about 1h of solid (resource-heavy) gameplay.

So far so good.. no problems occurred (although I was not able to check gate jumps). Client seams to be working stable and a little bit more responsive then before, but it's still slower (FPS-wise) then the pre-Tiamat version.

Decrypting the Sleeper cache..
Resa Moon
New Eden Miners Association
Interplay
#291 - 2015-03-06 14:41:27 UTC
Kia Lafemme2 wrote:
Kia Lafemme2 wrote:
bad lag problem here, usaly i mine with 6 chars,
it is imposible now, the clients is using up all my CPU,
i'm using 4 chars now and it is still laggin real bad.
and it is getting worse for every can in the ice field,
if 3-4 cans is in the belt it is impossible to play.
Please fix this real soon, cost me and others to many isk.


Did find out that by disabling the sound the lag disappeared,
and now after the last repair patch,
the problem seams fixed. Smile



Same. Ice spawn now no problem. Thanks for the fix!

New Eden Mining Blog
Murkar Omaristos
The Alabaster Albatross
Unreasonable Bastards
#292 - 2015-03-07 17:33:14 UTC
I've been having an issue with cloaking recently. Sometimes after you jump through a gate, the cloaking timer randomly restarts - or, in my case as it has couple of times, it sits at full and does not begin to count down until you uncloak on the gate, or it sits at empty and seems fine, but then shoots up to 100% timer once you decloak off the gate.

As a result covert ops is useless for safely going through a hostile gate when this happens.

I took a screenshot this morning; after jumping a gate, I waited out the cloak timer. But then when I went to warp and cloak, the timer reset to 100% and started counting down a second time (if there had been a bubble I'd have been ******).

Second timer on decloak from gate
Lil' Brudder Too
Pistols for Pandas
#293 - 2015-03-08 16:54:39 UTC
CCP Lebowski
C C P
C C P Alliance
#294 - 2015-03-09 16:14:39 UTC
Murkar Omaristos wrote:
I've been having an issue with cloaking recently. Sometimes after you jump through a gate, the cloaking timer randomly restarts - or, in my case as it has couple of times, it sits at full and does not begin to count down until you uncloak on the gate, or it sits at empty and seems fine, but then shoots up to 100% timer once you decloak off the gate.

As a result covert ops is useless for safely going through a hostile gate when this happens.

I took a screenshot this morning; after jumping a gate, I waited out the cloak timer. But then when I went to warp and cloak, the timer reset to 100% and started counting down a second time (if there had been a bubble I'd have been ******).

Second timer on decloak from gate
I've taken a look into this today and haven't been able to reproduce the issue. If it continues to happen could you please submit a bug report from the ingame F12 menu (ideally as soon after the problem occurs as possible).

Chuck my name on there and I'll investigate it further.

CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski

Altrue
Exploration Frontier inc
Tactical-Retreat
#295 - 2015-03-09 16:25:41 UTC  |  Edited by: Altrue
CCP Lebowski wrote:
Murkar Omaristos wrote:
I've been having an issue with cloaking recently. Sometimes after you jump through a gate, the cloaking timer randomly restarts - or, in my case as it has couple of times, it sits at full and does not begin to count down until you uncloak on the gate, or it sits at empty and seems fine, but then shoots up to 100% timer once you decloak off the gate.

As a result covert ops is useless for safely going through a hostile gate when this happens.

I took a screenshot this morning; after jumping a gate, I waited out the cloak timer. But then when I went to warp and cloak, the timer reset to 100% and started counting down a second time (if there had been a bubble I'd have been ******).

Second timer on decloak from gate
I've taken a look into this today and haven't been able to reproduce the issue. If it continues to happen could you please submit a bug report from the ingame F12 menu (ideally as soon after the problem occurs as possible).

Chuck my name on there and I'll investigate it further.



Can confirm it happens sometimes. I don't believe it appeared at Tiamat however, probably a bit older than that. I feel like it has something to do with jumping through a gate right after decloaking.

If it happens to me I'll also send out a bug report asap.

Signature Tanking Best Tanking

[Ex-F] CEO - Eve-guides.fr

Ultimate Citadel Guide - 2016 EVE Career Chart
CCP Lebowski
C C P
C C P Alliance
#296 - 2015-03-09 16:33:02 UTC
Altrue wrote:
Can confirm it happens sometimes. I don't believe it appeared at Tiamat however, probably a bit older than that. I feel like it has something to do with jumping through a gate right after decloaking.

If it happens to me I'll also send out a bug report asap.
Thanks, I really appreciate that!

CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski

Murkar Omaristos
The Alabaster Albatross
Unreasonable Bastards
#297 - 2015-03-09 16:50:34 UTC  |  Edited by: Murkar Omaristos
Will do :) thanks! and yes this is older than tiamat, it's been happening since the introduction of that cloak reactivation timer.

But it is difficult to reproduce and onky happens once every day or two so it is hard to capture when it does happen.
Trilanna Naliunas
I like Probing Ur Hole
#298 - 2015-03-09 17:07:47 UTC
I'v personally seen this hapen also, but as far as my experiences go, this 'second reactivation timer' apears to be graphical glitch only.
Primary This Rifter
Mutual Fund of the Something
#299 - 2015-03-09 17:26:51 UTC  |  Edited by: Primary This Rifter
Trilanna Naliunas wrote:
I'v personally seen this hapen also, but as far as my experiences go, this 'second reactivation timer' apears to be graphical glitch only.

No, I almost lost a Tengu because I wasn't able to recloak after dropping gate cloak (told that I had 2 seconds left on the timer), when there's no way I could have decloaked, jumped, waited out the animation, initiated warp, and recloaked within the span of the 5 second reactivation timer. This has happened twice now. The only possible explanation is a bug, but unfortunately it's rare enough that it's very difficult to repro.

There is another issue with the graphical reactivation timer, but that's completely separate.
Noriko Mai
#300 - 2015-03-09 17:59:34 UTC
Primary This Rifter wrote:
Trilanna Naliunas wrote:
I'v personally seen this hapen also, but as far as my experiences go, this 'second reactivation timer' apears to be graphical glitch only.

No, I almost lost a Tengu because I wasn't able to recloak after dropping gate cloak (told that I had 2 seconds left on the timer), when there's no way I could have decloaked, jumped, waited out the animation, initiated warp, and recloaked within the span of the 5 second reactivation timer. This has happened twice now. The only possible explanation is a bug, but unfortunately it's rare enough that it's very difficult to repro.

There is another issue with the graphical reactivation timer, but that's completely separate.

I had the same issue a few times in my Blocka Runner. I thought it was because I decloacked, jumped and tried to activate my cloak within recloak delay.

Murkar Omaristos wrote:
I've been having an issue with cloaking recently. Sometimes after you jump through a gate, the cloaking timer randomly restarts - or, in my case as it has couple of times, it sits at full and does not begin to count down until you uncloak on the gate, or it sits at empty and seems fine, but then shoots up to 100% timer once you decloak off the gate.

As a result covert ops is useless for safely going through a hostile gate when this happens.

I took a screenshot this morning; after jumping a gate, I waited out the cloak timer. But then when I went to warp and cloak, the timer reset to 100% and started counting down a second time (if there had been a bubble I'd have been ******).

Second timer on decloak from gate

Same here. But it's so rare I don't know how to reproduce this. And it was a graphical glitch only. I was able to cloak while the reactivation timer was shown.

"Meh.." - Albert Einstein