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How long does a "stuck" petition take these days?

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Brian Harrelstein
Science and Trade Institute
Caldari State
#1 - 2015-02-19 13:39:14 UTC
Got a friend who warped to a wormhole, it said something about being "cleared to jump in x seconds", and now he's stuck. Won't let him jump into the wormhole, or let him warp away. I told him to file a "stuck" petition, but I'm just curious how long that takes.

Thanks
Archibald Thistlewaite III
The Royal Society for the Prevention of Miners
#2 - 2015-02-19 13:48:09 UTC
It depends on how many non-sense tickets the GM team has to go through.

Has your friend tried re-logging to see if the emergency warp fixes it?

User of 'Bumblefck's Luscious & Luminous Mustachio Wax'
Brian Harrelstein
Science and Trade Institute
Caldari State
#3 - 2015-02-19 13:51:15 UTC  |  Edited by: Brian Harrelstein
Thanks.

It looks like a GM has already responded. Unfortunately, in the process of moving my friend, the wormhole was closed, despite having 25%+ time remaining. Not a huge deal, but worth mentioning for anyone else who comes across this thread.

Cheers
Khan Wrenth
Viziam
Amarr Empire
#4 - 2015-02-19 13:51:26 UTC
Until the petition becomes un-stuck?

Let's discuss overhauling the way we get intel in EvE.
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#5 - 2015-02-19 14:18:01 UTC
Apart from the fact that you should not post about Support Tickets on the forum and 'Stuck' tickets are generally resolved as quickly as possible by the GM's, the problem has also already been solved apparently.

Therefore, thread locked.

ISD Ezwal Community Communication Liaisons (CCLs)