EVE New Citizens Q&A

Well i just had the pleasure of finally getting my Planetology in Hi-sec finished and delivered to the customs office.

Now i can't get anything out of it. I ask why, and find its player owned and they dont allow people to use it basically.

This made me laugh as i just wasted much money on this and there was NO advanced warning this could happen.
Heck there wasn't even a warning on EVELOPEDIA this could even happen. Now i sit back and despise the fact i even chose
planetology and can't figure out why my alt is even bothering to train it for christmas.

All in all i just would like to know how your supposed to avoid this mechanic especially when its obviously targeted at the new player base? How sad for this game.

Here is my basic understanding of POCOs...

- players can own just about everything in EVE except stations in empire space (1.0 to 0.1 security).

- the materials that come out of planets are on a 1 hour cycle. You will not get your first shipment right away.

- what does the tax rate on the POCO interface say? If it is 100% then you will get nothing. If it isn't, check to see how your corp (if any) is rated against the corp that owns the POCO.

- there should be an option to bypass the POCO entirely and rocket up your goods in a jetcan. The problems with this are...
----- anyone can pick it the stuff in that jetcan
----- you can only launch so much of your goods in one go
----- you do not have much storage space on a planet.


Beyond this I need more context.
- Is the POCO located in high-sec, low-sec, null-sec, or wormhole space (check the security rating the system in the upper left)?
- Did you set up your planetary equipment correctly?


Also... a few general tips:

- in EVE, you rarely get advanced warning on anything. Everything in this game is about research and trial and error.

- EVELOPEDIA is dated and almost never updated. CCP has typically never been "good with the details."
To be fair though, there is so much minute information about EVE and information shifts so much that the moment they update anything it will already be "obsolete."

- in EVE, no one is guaranteed success in anything. Despite the amount of time and effort they put into it.
Think of this game as a perpetual "rat race" where there is no exit and the cheese randomly teleports around (and is full of razor blades).


In short... do not let your current setback get you down. See it as something that will hone your abilities on what to do and not to do.

It sure would of been nice had this HI SEC customs office not took all my money for transfers and not given me any kind of warning in the end i wouldn't be able to withdraw anything.

It generaly feels like a scam now.

Please do not use any kind of "this is the way EVE is" because it wasn't just a short time ago.

If you can upload it to the PoCo, you should be able to retrieve it. You either can use all the functions or none at all. So likely a bug or some small user error (like not being within pick up range or something). Bug report it.


But for the cost it takes to use....


That is just EVE. It is a player custom office, so players can set the player part of the tax you pay. But smart people dont set it too high as then nobody will use 'your' planet and thus you dont get any income. The exception iz if you want to drive of competition on said planet to make your facilities slightly better.



P.s.

There isnt many warning in EVE. Cause it isnt the hand holding type of game. You do a lot of your own research or just go by good old trial & error with the possibility of losing (a lot) of ISK.

And I highly suggest not to use the official wiki but the EVE uni wiki. Why, cause CCP's own wiki is horribly out of date on some things while the EVE Uni wiki is maintained pretty good by their members.

If you were able to upload from the planet and pay any tax, you should be able to retrieve your items. If not, it is a bug.

You cannot hinder a person from using the POCO. However you can set the tax to say 100% for reds. Petition it.

I launched it to the customs office then sat about 1000 meters from it and could not withdraw it.

It is not like i only spent a short time on this, i could literally not take it out of the customs office.

The point im trying to make is, how can people encourage others to do this, when they cant even get their stuff out of the customs offfice in HI sec? How exactly is this not just griefing as it is just targeted at new people?
It seems really borderline when the mechanic targets the new player to do the most damage.

If this all falls under "intent", then it is also my intent to tell people exactly what they are in for and not to bother training for such a wasteful skill that others will just block you from the get go.

At least update Evelopedia for god sakes. Right now you get to the end and its a big surprise you just flushed all your money away. WELCOME TO EVE!

Yes it was launched and entered into the customs office.
Did you not get that part where i said i sat off 1000 meters from it and couldn't get it out?

When the oldest members get to directly pick on the newest members it doesn't make the game very interesting.

I have a feeling it is targetted at people in NPC corporations as these taxes need to be set deliberately. It has nothing to do with noobs and nothing to do with griefing. You are free to wardec the owners. Oh wait. you are in an NPC corp. You don't have an actual corp you can rally, my mistake. It's easily explained why NPC corps get barred from POCO usage. Some people feel it's not fair NPC corp members are always exempt from wardecs. There you go!

Not to be an ass but did you do the whole export step where stuff is dragged from right to left column? Or are you just trying to drag from the right column into your cargohold?

Okay. I'm done with this.



Obviously you are raging so hard you didn't even took the time to read that all the replies said it shouldn't be like that and you likely found a bug if it is true what you are saying (unless, as stated, you paid 100% tax and everything you export is confiscated. Which in itself is perfectly legal and you are no way forced to use that planet).


In the case that it is a bug: It is not targeting anybody as it is a bug. Bug report it and if CCP sees it is a bug, they will likely return your stuff to you.

In the case it is a 100% tax thing: It is not targeting New players, it's targeting everybody.