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A message regarding reported layoffs at CCP

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Author
KaarBaak
Squirrel Team
#281 - 2014-06-13 22:58:57 UTC
Matilda Cecilia Fock wrote:
Lapine Davion wrote:
Matilda Cecilia Fock wrote:
Beta Maoye wrote:
As a player, I feel good to see things are getting smaller in CCP. Company is downsizing. Scope of product lines is reduced to focus on EVE. Dev are organized in small teams. More attention is given to small things such as UI. Test out new features in sisi and get small improvements here and there before rolling out in tranquility. All are good signs that the company is getting on the right track.

"Small is beautiful." ~ E.F. Schumacher


Huh... you are aware that CCP is developing 4 games, right? And 3 of them are FPS which use 3 different engines to run on 3 different hardware platforms... looks like they just downsize personnel, not development goals.


There are two FPSes, there's Dust 514 and Project Legion. Valkyrie is a space sim set in the EVE universe. Unless you feel that any game that sets the camera in a first person perspective is a First Person Shooter, which is wrong.


A shooter is an action game about shooting stuff.
A first person shooter is a shooter in first person.

Now, what is Valkyrie about? Shooting stuff. How you do it? In first person view.

Thus Valkyrie is a FPS. Being something l else is left to games like Elite: Dangerous, Star Citizen or EVE Online.


Well, that's like saying something like Warbirds is an FPS (or any other flight sim with guns.)

Valkyrie is a combat space sim. I'd challenge you to find any media (from the devs or media-at-large) that refers to it as an FPS.

It's just too bad it'll never see the light of day. There hasn't been a good one since X-Wing VS TIE-fighter.

KB

Dum Spiro Spero

James Amril-Kesh
Viziam
Amarr Empire
#282 - 2014-06-14 01:09:42 UTC  |  Edited by: James Amril-Kesh
Matilda Cecilia Fock wrote:
A shooter is an action game about shooting stuff.
A first person shooter is a shooter in first person.

Now, what is Valkyrie about? Shooting stuff. How you do it? In first person view.

I like this internet grammar argument where people take phrases and think that if you just mash the meaning of their individual words together it produces the meaning of the phrase, but that doesn't reflect how language actually works.

Nobody would consider Valkyrie a first-person shooter, because it isn't one.

Enjoying the rain today? ;)

JC Anderson
RED ROSE THORN
#283 - 2014-06-14 05:24:40 UTC  |  Edited by: JC Anderson
Marc Durant wrote:
CCP Falcon wrote:
In terms of what this means for our games, development teams and plans for EVE Online, EVE: Valkyrie, DUST 514, and “Project Legion” are not impacted by the restructuring that has taken place today.


Xhagen laid off.... XHAGEN....

Tell us how that does not impact EVE.



The irony here is less than a month before being let go, CCP thought enough of his vital role within eve that they gave him the developer spotlight!

http://community.eveonline.com/news/dev-blogs/developer-spotlight-xhagen/

Somehow he became non essential three weeks later. :p

CCP: "Hey players! This is Xhagan! He is very very important and you should all love him and hug him and call him George!"

"OK thats enough of that! Say goodbye to Xhagan! And please return the lollipop we gave you as well!"
Matilda Cecilia Fock
Pator Tech School
Minmatar Republic
#284 - 2014-06-14 07:15:08 UTC
KaarBaak wrote:
I'd challenge you to find any media (from the devs or media-at-large) that refers to it as an FPS.



Houm, how about David Reid, CCP's marketing director and de facto Executive Producer to EVE Online?

Quote:
“This (Valkyire) is more akin to an FPS in many ways, so we’re looking at modes like team deathmatch, king of the kill, CTF, things like that being added to the game,” says Reid.


Capture the Flag, King of the Hill, Team Deathmatch... yes, those are *disctinctive* spacesim features...

Q: Should we be worried? A: Nope. (...) Worry a lot if Fozzie, Masterplan, Rise, Veritas, Bettik, Ytterbium, Scarpia, Arrow, or even Greyscale leaves. Worry a little if Punkturis, karkur, SoniClover, Affinity, Goliath, or Xhagen leaves.

Rankan
State War Academy
Caldari State
#285 - 2014-06-14 08:27:16 UTC
^what she said.....not to mention the video on http://evevalkyrie.com/ shows a first person view from inside the ship
Dinsdale Pirannha
Pirannha Corp
#286 - 2014-06-14 08:43:37 UTC
JC Anderson wrote:
Marc Durant wrote:
CCP Falcon wrote:
In terms of what this means for our games, development teams and plans for EVE Online, EVE: Valkyrie, DUST 514, and “Project Legion” are not impacted by the restructuring that has taken place today.


Xhagen laid off.... XHAGEN....

Tell us how that does not impact EVE.



The irony here is less than a month before being let go, CCP thought enough of his vital role within eve that they gave him the developer spotlight!

http://community.eveonline.com/news/dev-blogs/developer-spotlight-xhagen/

Somehow he became non essential three weeks later. :p

CCP: "Hey players! This is Xhagan! He is very very important and you should all love him and hug him and call him George!"

"OK thats enough of that! Say goodbye to Xhagan! And please return the lollipop we gave you as well!"


"Left Hand, I don't think you have met Right Hand. "

One of the bloggers, a current CSM member, made it abundantly clear, in their opinion, what they think of CCP upper management. The word "failure" was prominent.
Erin Crawford
#287 - 2014-06-14 09:26:48 UTC
Sad news!
And for some after almost 11 years!
"Having been at CCP for almost 11 years (my first day was May 6th, 2003 – the day EVE Online opened for business) "

All the best to those who got laid off.
Tough times indeed!

"Those who talk don’t know. Those who know don’t talk. "

Pine Marten
Doomheim
#288 - 2014-06-14 10:14:24 UTC
Dinsdale Pirannha wrote:
JC Anderson wrote:
Marc Durant wrote:
CCP Falcon wrote:
In terms of what this means for our games, development teams and plans for EVE Online, EVE: Valkyrie, DUST 514, and “Project Legion” are not impacted by the restructuring that has taken place today.


Xhagen laid off.... XHAGEN....

Tell us how that does not impact EVE.



The irony here is less than a month before being let go, CCP thought enough of his vital role within eve that they gave him the developer spotlight!

http://community.eveonline.com/news/dev-blogs/developer-spotlight-xhagen/

Somehow he became non essential three weeks later. :p

CCP: "Hey players! This is Xhagan! He is very very important and you should all love him and hug him and call him George!"

"OK thats enough of that! Say goodbye to Xhagan! And please return the lollipop we gave you as well!"


"Left Hand, I don't think you have met Right Hand. "

One of the bloggers, a current CSM member, made it abundantly clear, in their opinion, what they think of CCP upper management. The word "failure" was prominent.


Id really love a link.
Cygnet Lythanea
World Welfare Works Association
#289 - 2014-06-14 12:50:13 UTC
Pine Marten wrote:

Id really love a link.


He provided a bunch earlier, but ISD may have deleted them.
Prince Kobol
#290 - 2014-06-14 16:47:58 UTC  |  Edited by: Prince Kobol
Here is my view.

CCP are still developing 4 separate products

Eve
Dust
Valkyrie
Legion

However they are doing so with less staff.

Also according to Nick Blood (CCP Dropbear) in the article the Guardian wrote, CCP Management drafted the help of the WoD Developers to help out with elements in Eve a number of times to met deadlines, a resource which no longer exists.

I do not see how any of this is good.

Spin it how you like, CCP are still in my opinion spreading themselves far too thin by trying to develop so many games at once but now with less staff at their disposal.

How many other companies try to develop 4 games simultaneously?

The only 2 that I aware off are Blizzard and EA and you can not compare CCP with either of these 2 behemoths.

EA reported a net revenue of $1.04 Billion in 2013 and Activision Blizzard reported $1.05 billion, so sure these 2 can do that.. CCP however can not.
Luca Lure
Obertura
#291 - 2014-06-14 19:09:07 UTC
Othran wrote:
The Guardian article is spot on the money - its a description of a Scandinavian management culture which permits no dissent or criticism of management, and like the vast majority of Scandinavian companies that culture fails once they expand beyond their own country.


Like Nokia, IKEA and Volvo.

――――――――――――――――――――――――――――――――――――――――――

The essence of the independent mind lies not in what it thinks, but in how it thinks.

Lysenko Alland
Ubiquitous Hurt
The WeHurt Initiative
#292 - 2014-06-14 19:47:49 UTC
Prince Kobol wrote:
Spin it how you like, CCP are still in my opinion spreading themselves far too thin by trying to develop so many games at once but now with less staff at their disposal.


Speaking generally, it's something of a fallacy to assume that more people on an engineering or software development project makes it go faster or makes it more effective.

Larger teams inevitably wind up under tremendous pressure to make key architectural decisions quickly so everyone can get to work instead of sitting around or wasting their time. However, especially in game development, there's a lot of benefit to having time to try things and evaluate architectural or gameplay ideas carefully. A smaller team makes doing this less costly.

As an outsider whose only knowledge about this stuff is what's been said in public, it seems to me that Valkyrie and Legion are being made by teams that are a lot smaller than WoD and Dust teams were for most of their development. This means that if they make some bad decisions, it's a lot less costly to identify and correct, and only after they have a great game do they ramp up to a large team to get a product out the door.

That's just a more efficient, better way to work, and notably it's how Blizzard does it (though not EA as much, and I think it shows in the quality of their products. EA's attitude seems to be "let's release something fast and maybe not so awesome today, then keep releasing versions of it and do the iteration that way.")
Prince Kobol
#293 - 2014-06-14 20:21:10 UTC
Lysenko Alland wrote:
Prince Kobol wrote:
Spin it how you like, CCP are still in my opinion spreading themselves far too thin by trying to develop so many games at once but now with less staff at their disposal.


Speaking generally, it's something of a fallacy to assume that more people on an engineering or software development project makes it go faster or makes it more effective.

Larger teams inevitably wind up under tremendous pressure to make key architectural decisions quickly so everyone can get to work instead of sitting around or wasting their time. However, especially in game development, there's a lot of benefit to having time to try things and evaluate architectural or gameplay ideas carefully. A smaller team makes doing this less costly.

As an outsider whose only knowledge about this stuff is what's been said in public, it seems to me that Valkyrie and Legion are being made by teams that are a lot smaller than WoD and Dust teams were for most of their development. This means that if they make some bad decisions, it's a lot less costly to identify and correct, and only after they have a great game do they ramp up to a large team to get a product out the door.

That's just a more efficient, better way to work, and notably it's how Blizzard does it (though not EA as much, and I think it shows in the quality of their products. EA's attitude seems to be "let's release something fast and maybe not so awesome today, then keep releasing versions of it and do the iteration that way.")


You have made some very good points, however whilst these games are still in development they bring zero cash for CCP which means they are being funded by Eve.

Now at some point they will have to increase the size of those teams otherwise they will either stay in development hell or the teams who are working on them will suffer burn out, there is only so much a small team can do.

Where is the funding for those extra resources going to come form? Will they hiring more Devs, I find that unlikely so the only other option is to move devs currently working on Eve to those other projects.

Either way for a company of CCP size to be developing 4 games at once is crazy.

Look I could be completely wrong and CCP Management know what they are doing and have everything planned, okay their previous attempts have failed pretty bad but maybe they have learnt.

I hope so.


Lysenko Alland
Ubiquitous Hurt
The WeHurt Initiative
#294 - 2014-06-14 20:28:06 UTC  |  Edited by: Lysenko Alland
Prince Kobol wrote:
Now at some point they will have to increase the size of those teams otherwise they will either stay in development hell or the teams who are working on them will suffer burn out, there is only so much a small team can do.


Well the idea of the small team approach I was talking about is to slow-burn for a long time to get things right. I have no idea how close that is to CCP's plan.

As for EVE, you have to consider that looking at last year's balance sheet (which I have, in detail) their cash flow position is pretty good. Their cash flow last year was somewhat negative but they could have multiple more years like that without running out of cash, and their recent layoffs may help with that cash flow situation somewhat, too.

None of this is a comment on the validity of CCP's plans. I'm just saying that, as an outsider, the choices they're making do point toward one possible way forward that would help address some of their big historical issues.
Matilda Cecilia Fock
Pator Tech School
Minmatar Republic
#295 - 2014-06-14 20:37:32 UTC
Lysenko Alland wrote:
Prince Kobol wrote:
Spin it how you like, CCP are still in my opinion spreading themselves far too thin by trying to develop so many games at once but now with less staff at their disposal.


Speaking generally, it's something of a fallacy to assume that more people on an engineering or software development project makes it go faster or makes it more effective.

Larger teams inevitably wind up under tremendous pressure to make key architectural decisions quickly so everyone can get to work instead of sitting around or wasting their time. However, especially in game development, there's a lot of benefit to having time to try things and evaluate architectural or gameplay ideas carefully. A smaller team makes doing this less costly.

As an outsider whose only knowledge about this stuff is what's been said in public, it seems to me that Valkyrie and Legion are being made by teams that are a lot smaller than WoD and Dust teams were for most of their development. This means that if they make some bad decisions, it's a lot less costly to identify and correct, and only after they have a great game do they ramp up to a large team to get a product out the door.

That's just a more efficient, better way to work, and notably it's how Blizzard does it (though not EA as much, and I think it shows in the quality of their products. EA's attitude seems to be "let's release something fast and maybe not so awesome today, then keep releasing versions of it and do the iteration that way.")


CCP shifted to SCRUM agile development since Incarnageddon, and that means that everyhting is being built by small "sprint teams". The more personnel you have, the more sprint teams you can put to work, as long as there are enough team masters to coordinate development.

CCP Xhagen was one of those team masters, which means that whatever team(s) he was mastering, either have been disbanded (laid off?) or reassigned to other teams, which means that one or more sprints have been stopped or delayed because of a single layoff (but then we don't know whether other associate producers have been fired along with Xhagen).

SCRUM allows small teams to do big projects, but it requires a very professional management. And "professional management" is not what Mr. Psssshhh and all the sacred cows who never lose their jobs at CCP are about.

Q: Should we be worried? A: Nope. (...) Worry a lot if Fozzie, Masterplan, Rise, Veritas, Bettik, Ytterbium, Scarpia, Arrow, or even Greyscale leaves. Worry a little if Punkturis, karkur, SoniClover, Affinity, Goliath, or Xhagen leaves.

Lysenko Alland
Ubiquitous Hurt
The WeHurt Initiative
#296 - 2014-06-14 20:49:53 UTC
Matilda Cecilia Fock wrote:
CCP Xhagen was one of those team masters, which means that whatever team(s) he was mastering, either have been disbanded (laid off?) or reassigned to other teams, which means that one or more sprints have been stopped or delayed because of a single layoff (but then we don't know whether other associate producers have been fired along with Xhagen).


You're assuming an awful lot from very little information. There's no way to tell what rearrangement happened internally.

Quote:
SCRUM allows small teams to do big projects, but it requires a very professional management. And "professional management" is not what Mr. Psssshhh and all the sacred cows who never lose their jobs at CCP are about.


That was a great story, but it was a water cooler story from an anonymous person who was unhappy long-term about the process. First, it's not clear whether it actually happened the way it was described, and second, any company with 500+ employees will have a handful of ineffective leaders here or there. Assuming that story is representative of the company's management across the board is not realistic.
Matilda Cecilia Fock
Pator Tech School
Minmatar Republic
#297 - 2014-06-14 22:19:06 UTC  |  Edited by: Matilda Cecilia Fock
Lysenko Alland wrote:
Matilda Cecilia Fock wrote:
CCP Xhagen was one of those team masters, which means that whatever team(s) he was mastering, either have been disbanded (laid off?) or reassigned to other teams, which means that one or more sprints have been stopped or delayed because of a single layoff (but then we don't know whether other associate producers have been fired along with Xhagen).


You're assuming an awful lot from very little information. There's no way to tell what rearrangement happened internally.


Just go read CCP Xhagen's spotlight, he says very clearly how he is mastering sprint teams.

Quote:
Quote:
SCRUM allows small teams to do big projects, but it requires a very professional management. And "professional management" is not what Mr. Psssshhh and all the sacred cows who never lose their jobs at CCP are about.


That was a great story, but it was a water cooler story from an anonymous person who was unhappy long-term about the process. First, it's not clear whether it actually happened the way it was described, and second, any company with 500+ employees will have a handful of ineffective leaders here or there. Assuming that story is representative of the company's management across the board is not realistic.


That story doesn't falls out of the blue, but from a pretty coherent trend of reviews talking negatively on CCP management since 2008.

Your average Glassdoor review is like "awesome staff, great perks, poor pay, unprofessional management who never assumes responsability".

Q: Should we be worried? A: Nope. (...) Worry a lot if Fozzie, Masterplan, Rise, Veritas, Bettik, Ytterbium, Scarpia, Arrow, or even Greyscale leaves. Worry a little if Punkturis, karkur, SoniClover, Affinity, Goliath, or Xhagen leaves.

Lysenko Alland
Ubiquitous Hurt
The WeHurt Initiative
#298 - 2014-06-14 22:50:46 UTC  |  Edited by: Lysenko Alland
Matilda Cecilia Fock wrote:
Lysenko Alland wrote:

You're assuming an awful lot from very little information. There's no way to tell what rearrangement happened internally.


Just go read CCP Xhagen's spotlight, he says very clearly how he is mastering sprint teams.


Sure, but you don't know what rearrangement happened internally. Maybe someone was reassigned to his role. Maybe someone else with some bandwidth took on his responsibilities additionally to whatever else they were doing. Your statement was "well they must have disbanded the team." My point is: you can't assume anything.

Quote:
That story doesn't falls out of the blue, but from a pretty coherent trend of reviews talking negatively on CCP management since 2008.

Your average Glassdoor review is like "awesome staff, great perks, poor pay, unprofessional management who never assumes responsability".


When I said "that makes a great story," sure, it fits a particular narrative, but how realistic that narrative seems is going to look different to different people, either in the company or outside.

As for Glassdoor, all the reviews look the same for all the companies I've ever worked for, and they typically say management is clueless but they loved their coworkers, including a prior employer of mine that made Forbes's list of "best companies to work for." People mostly post on there after they leave an employer, and many find it hard to empathize with senior management unless one has been one anyway.

People who boostrap companies from nothing, like the management of CCP did, are constrained to learn on the job. Making mistakes is necessarily part of that process, and there's a lot to master in running a company. Are they improving? Will they come up with a truly successful follow-up to EVE Online? I don't know, but you're not going to see the answer to that in stories from six or seven years ago, three-year-old reviews on Glassdoor.com, or discussion in these forums.

Edit: Regarding "that story doesn't fall out of the blue." I have seen specific examples of stories about manager behavior passed around the workplace for years until the embellishment entirely replaces what really happened. In one case I'm thinking of, the embellished story became understood to be true, and I only found out what really happened when I had a work-related reason to check on its accuracy. The "Pssshhh" thing has a lot of similarities to stories I've seen treated that way in other workplaces. These stories can wind up being a kind of passive-aggressive revenge against managers who have slighted particular people in more mundane ways. Doesn't make them accurate.
Beta Maoye
#299 - 2014-06-15 02:38:34 UTC  |  Edited by: Beta Maoye
JC Anderson wrote:

The irony here is less than a month before being let go, CCP thought enough of his vital role within eve that they gave him the developer spotlight!

http://community.eveonline.com/news/dev-blogs/developer-spotlight-xhagen/

Somehow he became non essential three weeks later. :p

CCP: "Hey players! This is Xhagan! He is very very important and you should all love him and hug him and call him George!"

"OK thats enough of that! Say goodbye to Xhagan! And please return the lollipop we gave you as well!"


Yes, that's really hurt the employees.

Damage has been done. Job cut because of termination of WoD followed by mass layoff in Iceland head office. That will inevitably cause job anxiety and stress in their offices. Staffs feel loss or guilty over colleagues who were laid off. They have no idea when they will be fired, on top of the fact workload is increased. That makes things nerve-racking for everyone.

I hope their top management had done some damage controls by holding meetings to discuss layoffs with employees. Assure the value of remaining employees to the company. Assure employee's future with the company. Give employees appropiate incentives to focus on the goals of the company.

However, given the history of their management style, I think they better hire some external consultants to help on managing this crisis.
Evelyn Meiyi
Corvidae Trading and Holding
#300 - 2014-06-15 04:26:08 UTC  |  Edited by: Evelyn Meiyi
Prince Kobol wrote:

Now at some point they will have to increase the size of those teams otherwise they will either stay in development hell or the teams who are working on them will suffer burn out, there is only so much a small team can do.


With all respect, a team that suffers 'burn out' is a poorly-managed team from the start. Programming teams know what they're capable of, and they know who they have on-board. They're very unlikely to risk working beyond their abilties, particularly when a product budget is generally in the range of several million dollars.

Prince Kobol wrote:

Where is the funding for those extra resources going to come form? Will they hiring more Devs, I find that unlikely so the only other option is to move devs currently working on Eve to those other projects.


That much, I agree with: hiring more developers isn't the solution in a situation like this. The new hires would have to be trained on the software, which takes time and money, and there might even be relocation expenses.

Prince Kobol wrote:

Either way for a company of CCP size to be developing 4 games at once is crazy.


Not at all; a company of any size usually has at least two projects going at any one time (one or more in concept and one in active development); it would be more accurate to say that a company with CCP's finances are taking a risk with four products.

Prince Kobol wrote:

Look I could be completely wrong and CCP Management know what they are doing and have everything planned, okay their previous attempts have failed pretty bad but maybe they have learnt.

I hope so.



So do I...