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How can we get across to CCP just how badly they screwed up?

Author
Marlise Chelien
Awesome Federation of Awesome
#21 - 2013-11-11 16:12:01 UTC
epicurus ataraxia wrote:
Marlise Chelien wrote:
People are treating this like some sort of apocalyptic "DEAD GAME" event on the scale of T20 or Monocle-Gate, which is downright ridiculous. Yes CCP screwed up by creating a meat grinder, by failing to reenforce nodes, etc, but the event had no long term impact on the game world. At this point its best that the devs not dive in, just hold back and wait for the flames to die down before responding. Look at Valve handled last weeks Dota 2 fiasco, by waiting until the fire was out they avoided any form of insane backlash.

tl;dr: Calm down, CCP will say something when you do.



Seriously CCP systematically abused their customers and not as bad as monaclegate?

This is the end, Not just for me but many others.
They had their opportunity to respond and squandered it.
there is no point waiting for the fire to burn down, It needed to be put out!
the backlash is over.

decisions made No GTC bought next month.


You chose to play a game that is notorious for being cruel and even "Anti-fun". Want guaranteed safety and orderly balanced PVP? Play WoW, or EQ, or UO, or STO, or...
Sebastien LeReparteur
SpaceTravelers Freelance Corp
#22 - 2013-11-11 16:12:37 UTC  |  Edited by: Sebastien LeReparteur
Stop feeding the troll.

He hasn't posted anything new and hasn't proposed anything constructive AND as unsubbed.
Jandice Ymladris
Aurora Arcology
#23 - 2013-11-11 16:18:27 UTC  |  Edited by: Jandice Ymladris
epicurus ataraxia wrote:

Seriously CCP systematically abused their customers and not as bad as monaclegate?

This is the end, Not just for me but many others.
They had their opportunity to respond and squandered it.
there is no point waiting for the fire to burn down, It needed to be put out!
the backlash is over.
decisions made


Honestly, you really should calm down a little.

Did the event go bad? yes, it showed obvious poor planning on CCP's part.

However, imagine if the event was well planned. Better stagingsystems by example(closer to the targetsystem), NPC navy ships flying alongside the fleet to the targetsystems in null. Event actors explaining what they're going to take down and why this pirate research has attracted the attention of the 4 navies.

Now the outcome would be thousands of players loosing ships in null instead of hundreds. Many would still reach the targetsystems tho, and be able to fight the pirate fleets present there, before they succumb to the nullsec forces briding/cynoing in. BUT the event would be recieved so much better because people got to interact more with the lore side of EvE. That way they feel they add a contribution to the lorebuilding of EvE. From past Live Events, highsec people don't mind dying to more experienced groups in the name of a Live Event. There's even folks who bring shiny ships to die just for those events!

In short, CCP botched an event involving thousands, a part enjoyed it (mainly nullsec/lowsec, but also quite some highseccers) However, all those who participated in the Live Event are annoyed/angry at how CCP handled the live event. It's not a game-changing thing, EvE is still there, nothing has changed. What did change is that people won't be so eager to go to Null for an event again. So in the end, everyone looses out on stuff like this. But to compare it to Monoclegate or T2BPO scandal is just ignorance for the bigger picture as this event has no lasting effects on the game itself.

Providing a new home for refugees in the Aurora Arcology

epicurus ataraxia
Illusion of Solitude.
Illusion of Solitude
#24 - 2013-11-11 16:40:00 UTC  |  Edited by: epicurus ataraxia
Jandice Ymladris wrote:
epicurus ataraxia wrote:

Seriously CCP systematically abused their customers and not as bad as monaclegate?

This is the end, Not just for me but many others.
They had their opportunity to respond and squandered it.
there is no point waiting for the fire to burn down, It needed to be put out!
the backlash is over.
decisions made


Honestly, you really should calm down a little.

Did the event go bad? yes, it showed obvious poor planning on CCP's part.

However, imagine if the event was well planned. Better stagingsystems by example(closer to the targetsystem), NPC navy ships flying alongside the fleet to the targetsystems in null. Event actors explaining what they're going to take down and why this pirate research has attracted the attention of the 4 navies.

Now the outcome would be thousands of players loosing ships in null instead of hundreds. Many would still reach the targetsystems tho, and be able to fight the pirate fleets present there, before they succumb to the nullsec forces briding/cynoing in. BUT the event would be recieved so much better because people got to interact more with the lore side of EvE. That way they feel they add a contribution to the lorebuilding of EvE. From past Live Events, highsec people don't mind dying to more experienced groups in the name of a Live Event. There's even folks who bring shiny ships to die just for those events!

In short, CCP botched an event involving thousands, a part enjoyed it (mainly nullsec/lowsec, but also quite some highseccers) However, all those who participated in the Live Event are annoyed/angry at how CCP handled the live event. It's not a game-changing thing, EvE is still tehre, nothing has changed. What did change is that people won't be so eager to go to Null for an event again. So in the end, everyone looses out on stuff like this. But to compare it to Monoclegate or T2BPO scandal is just ignorance for the bigger picture as this event has no lasting effects on the game itself.


Actually the losing of the ships is an irrelevance,What was lost was trust As the weekend went on more and more evidence mounted that something really quite rotten may have happened,Was it a monumental cockup or was it EXACTLY what was intended.
Theories that might have been considered tin foil hattery were more and more confirmed, I was calling for patience and to wait for the response from CCP which never came.
There is a limit to patience, and that limit is passed
from their past behaviour there was naturally a concern that they might be up to their tricks again, If so It is far far worse than monaclegate because it means they have not learned.If the concerns are true the game has changed forever.Then CCP would have become an entity IN GAME that can twist and control it at every level, feeding their favourites and starving or punishing those they consider contemptible Simply for not playing in the approved manner.Have they simply lost touch with a large proportion of their player base or have they decided to believe those who shout loudest.
From their lack of response, There is nothing to dispel these worries.
It took an internal leak before the community found out what was really going on then, what will leak this time?

There is one EvE. Many people. Many lifestyles. WE are EvE

epicurus ataraxia
Illusion of Solitude.
Illusion of Solitude
#25 - 2013-11-11 19:02:13 UTC  |  Edited by: epicurus ataraxia
Time to bring this guy back out of cryo sleep.
Took the destruction of the Jita monument last time
CCP PANN

Hi, everyone

Some of you who have been around for a while may remember me. I was the original community manager for EVE. These days, I oversee the PR and Community teams. While most of what I do happens behind the curtains, I am still aware of what’s going on front and center. I would be lying if I said that what’s happening now didn’t make me sad, but I’m not here to ask for your sympathy. To be perfectly honest, I’m here to buy time while we try to sort things out. No sense in lying about it so I’ll call a spade a spade.

It’s clear that many of you are angry . There’s a lot happening, things are changing quickly and we haven’t been as forthcoming as you were used to in the past. I’m willing to step out front and take a lot of heat for that since I was the one who made the decision to hold off on responding for a while to see if things cooled down once the new wore off.

I was wrong to do that and I apologize. We should have said something much sooner. We should have done more to address your concerns and be forthcoming, even if we weren’t going to be able to immediately give you all of the answers you were looking for or the answer your questions in ways that will instantly turn those frowns upside down. To be even more candid, I cannot answer all of your questions, either, but I am working with the people who can to start getting those answers for you. Again, I know we’re doing this past the expiration date of your patience but I hope you’ll bear with me.

I know that, with very few exceptions, most of you don’t know me from Adam. I haven’t earned your trust or respect; therefore I have no right to ask anything of you – but I am going to try, anyway. Can I please count on at least some of you to help bring the pitchforks and torches down a few notches?



CCP still the same trying to ignore it and hope it goes away? Learn from your past mistakes, when will you allow this guy to talk to us.

There is one EvE. Many people. Many lifestyles. WE are EvE

Na Und
Galactronics
#26 - 2013-11-11 19:15:31 UTC
Optimus Junkis wrote:
Shiloh Templeton wrote:
CCP brainstorming session: Hey, I've got an idea, let's plan a live event that proves to EVERYONE just how f'ing bad Eve is at server management.

CCP team response 1: Brilliant!! It will highlight one of our worst features! Oh, and at the same time let's prove to the goons once and for all how much disdain we have for hi-sec pubbies. We wish they would all ragequit too!

CCP team response 2: Yeah, maybe those dumb*** carebears will finally get a clue what we mean by Rubicon.




lol god i wish i could draw, i'm picturing this comic strip of people sitting around a table, with somebody in the background chanting "kill the carebears, kill the carebears"


I'm sure Dilbert has something close. All you need to do is change the dialogue.
Na Und
Galactronics
#27 - 2013-11-11 19:33:06 UTC
Marlise Chelien wrote:


You chose to play a game that is notorious for being cruel and even "Anti-fun". Want guaranteed safety and orderly balanced PVP? Play WoW, or EQ, or UO, or STO, or...


Good Lord. I don't have a dog in this hunt, and maybe that's why I can see that people are NOT complaining about "guaranteed safety and orderly balanced PVP." They are complaining about the apparent lack of effort.

It's ok to be biased. This is not one of those times.
Vherana
Native Freshfood
Minmatar Republic
#28 - 2013-11-11 20:42:01 UTC
No repsonse from CCP and no Dev activity since then... seems like no CCPer is allowed to the forums.

Internal Affairs must be really busy by now.

I wonder if CCP will get this rotten smell away ever.
epicurus ataraxia
Illusion of Solitude.
Illusion of Solitude
#29 - 2013-11-11 20:45:30 UTC  |  Edited by: epicurus ataraxia
Vherana wrote:
No repsonse from CCP and no Dev activity since then... seems like no CCPer is allowed to the forums.

Internal Affairs must be really busy by now.

I wonder if CCP will get this rotten smell away ever.


If Internal affairs are involved, I guess that's a good thing, as there are questions to answer.

There is one EvE. Many people. Many lifestyles. WE are EvE

Andreus Ixiris
Center for Advanced Studies
Gallente Federation
#30 - 2013-11-11 22:17:19 UTC
I'll make a few calls.

Andreus Ixiris > A Civire without a chin is barely a Civire at all.

Pieter Tuulinen > He'd be Civirely disadvantaged, Andreus.

Andreus Ixiris > ...

Andreus Ixiris > This is why we're at war.

epicurus ataraxia
Illusion of Solitude.
Illusion of Solitude
#31 - 2013-11-11 22:27:42 UTC
Andreus Ixiris wrote:
I'll make a few calls.

Good video.

There is one EvE. Many people. Many lifestyles. WE are EvE

litle grasshopper
The Tebo Corp
#32 - 2013-11-12 02:10:17 UTC
broken wheel, more like broken record

move on allready jeeze
Phox Jorkarzul
Deep Void Merc Syndicate
#33 - 2013-11-12 03:46:18 UTC
Maximus Aerelius wrote:
Phox Jorkarzul wrote:
[quote=Maximus Aerelius][quote=Tyler Nietzsche][quote=Optimus Junkis]

What a load of clap-trap.

Let me just get this straight for you as you seem to have a "rockstar mentality" (and I can't even believe you went that far) I didn't lose a ship. I want blank cloned up in a fit I was willing to lose and nowhere in my post did I say otherwise. My point was this if you'd care to read it that as a paying customer, I'll say again a paying customer, I deserve an explanation and an apology like so many others.

Using your rather pathetic analogy: If I stated "I'll take you to a rock show and show you something you will never see again" and then the journey took 8 hours instead of 2 hours and it wasn't communicated and I told you 6 hours into the journey that the show was over but it's OK cos the "rock stars" had a great time and just left you with that would you be happy? No, I don't think you would.

I said nothing about cancelling and I seriously think you just read what you wanted to and got a little deluded with your rockstar persona. This "event" did nothing to encourage anyone to participate in a CCP event again and I don't think it actually encouraged any High-Sec "Carebears" into going to Null\Low which means less kills for you "rock stars" and I'm pretty sure scared a few of the noobs as well.

Try looking at the bigger picture before spouting your "Null Sec dwellers are gods, oh your tears are delicious, don't fly what you can't afford to lose" crap.

And I wouldn't understand? Really? I understand you are rude and disrespectful to someone you don't know and I have no more time for you. I play EVE how I want and have done for the past 10 years so I've probably seen more in that time than you may ever see but I certainly don't know it all, far from it, nor do I claim that "I'm the one making the news" unlike you.


As much as u have suggested that I only read part of your post and not all of it you have seemed have done the same thing to. I am saying that CCP doesn't owe you anything. It is that simple. They don't. It was people choice to do the event. Why does CCP own you an apology for something that you choice to do?

Also if after 10 years of playing haven't figured out that this game is about the Null alliances, then I'd say you have not played very much in 10 years.

I don't think of myself as a rock star. In fact I'm terrible at this game. I don't feel that Null Sec alliance are Gods, but they are what makes the game attracting most people to the game. They drive the economy, they cause EVE to be in RL papers and news sites.

I never claimed to one making the news, in fact I only play in low and don't want to be space famous. But unlike I'm not coming to the forums demanding that I get something that I am infact not entitled to at all.

Blasters for life

https://neverpheedthetroll.blogspot.com

Tarn Ellecon
Center for Advanced Studies
Gallente Federation
#34 - 2013-11-12 04:06:37 UTC
I haven't been on the forums in awhile but I thought this event was worth chiming in on. As the first event I have been able to make time for in the US, it was terrible. You had us running in circles and those that stuck through it got screwed the most. As someone who like the lore and politics I was extremely disappointed.

"F*ck the Polis" - Socrates

Dinsdale Pirannha
Pirannha Corp
#35 - 2013-11-12 05:11:32 UTC
The inaction of CCP to respond to this is just as eloquent as the incident itself.
Actions, or inactions, mean so much more than words.

CCP has complete disdain for their high sec subscription base, and clearly does not expect, nor really care, if a small quantity quit.

As every hour passes, the more convinced I become that this was a test case to see how many subs they truly lose over this, and that will influence their plans on handing high sec to the null sec cartels. If they lose relatively few subs, then they go blasting forward with Seagull's plans to wipe out high sec as we know it today. If they lose a larger percentage of subs of the accounts that got awoxed by CCP, then they may have to rethink their plans.
Trii Seo
Goonswarm Federation
#36 - 2013-11-12 05:44:27 UTC
"Keep posting,
Tears rollin'"


Man I think the amount of tears coming from this superceded Burn Jita. We bow to you, CCP. Your kung-fu is best.

Also, because I said it in the other 2 threads: HTFU.

Proud pilot of the Imperium

Arek'Jaalan: Heliograph

SeneschaI
Ordo Arcana
Salvation Security Group
#37 - 2013-11-16 01:10:03 UTC
Dinsdale Pirannha wrote:
The inaction of CCP to respond to this is just as eloquent as the incident itself.
Actions, or inactions, mean so much more than words.
CCP has complete disdain for their high sec subscription base, and clearly does not expect, nor really care, if a small quantity quit.
As every hour passes, the more convinced I become that this was a test case to see how many subs they truly lose over this, and that will influence their plans on handing high sec to the null sec cartels. If they lose relatively few subs, then they go blasting forward with Seagull's plans to wipe out high sec as we know it today. If they lose a larger percentage of subs of the accounts that got awoxed by CCP, then they may have to rethink their plans.

I'm not really sure if they even realize there's any other playstyle than the 'killer' type, Dinsdale. What if they truly believe the null-sec propaganda that the vast majority of high seccers are simply their alts, and the rest being the evil being the HTFU video targeted (RMT and botters)

listen to the lyrics in that permabanned video again and realize they don't have a bloody clue they're being sold down the river by griefers who want risk free ganks on carebears...and follow the fate of so many other promising MMOGs whose devs listened to the asskissing rabid griefer fanbois who all spouted the same condescending drivel
Chi Garu
Perkone
Caldari State
#38 - 2013-11-16 01:57:07 UTC
Thread is amazing.

Best quote so far: "accounts that got awoxed by CCP"

I think you guys should organise some sort of peaceful protest, maybe a ship conga around Jita that forms the words "CCP I AM DISSAPOINT" in space.
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