Live Events Discussion

Nobody was thrown anywhere, all of us made a conscious choice to go to null. Did you actually expect CCP to be protecting you like some big mother sea-lion?

A request has been made for CCP to explain their companies position on this, We can all make our decision as to whether to continue financing them based on their response.

I pretty much agree with what op said in his first post.

Only few things to add:

1. it would be better if CCP waited for people a bit longer when they were traveling in TiDi.

2. it would be better if CCP explained final goals better, 'cause fleet I was in didn't really get where it supposed to go and what it supposed to do when it will get there.

3. maybe have more than 2 destinations( 3, 5 etc.), but that comes down to how many people they have that are working on this events.

At the end of the day, it comes down to trust and likliehood to recommend.

I took a day off work to participate in the first event in a long while. I expected to die, so chose an alt that could hold it's own but had no implants I wasn't willing to lose. I was late, got on teamspeak to hear of 10% TDli, a change in staging system, and a 0.0 Razor desti. I immediately switched to Civ5 for the day.

If this was Hulkaggeddon or Burn Jita, or some other player-driven event, all participants would know what they're getting into and take whatever consequences came from it. This was a CCP event, so noobs and carebears went in trusting that there would be a certain amount of story/direction/purpose to what was happening. Big Mistake.

But whose mistake?

I've played Eve since 2007 (different toon obviously) and have lived in high-sec, lowsec, 0.0, and W-space. Am I pissed that I lost a vacation-day to this crappy event? Damn right I am. Do I take some responsibility for the decision to take that risk? Absolutely.

But a lot of folks who aren't as experienced at this game, and can (and should be) forgiven their "naivite", feel (rightly) screwed over by CCP.

Eve is a harsh world, and many of us learned that the hard way, but in a "new world" where CCP is trying to help Noobs through training programs (and things like "safeties" on guns and anti-ninja/auto salvaging deployables, etc, etc, add whatever you've lost over the years here), a certain level of care is expected.

In the end, as a business seeking new customers, it comes down to likliehood to recommend. Are CCP's customer likely to recommend Eve to their friends? Are new players likely to stay?

I personally see this as another nail in the CCP new-player-relations coffin. An unfortunate side-effect of a corporate culture that is clearly torn between appeasing their 0.0 overlords and developing new business, and one that goes against the stated goals of the company. I see hundreds of dissatisfied customers and barely a response from CCP which sends the message - right or wrong - that they don't care.

Businesses live and die on likelihood to recommend. How likely is it that any given customer is going to recommend your product/service/game to their friends/colleauges/families over a competitor? Based on this event, and the near-total lack of response from CCP, how likely are you to recommend your friends start or keep playing the game? My guess is that this has done absolutely nothing to drive subs and has probably resulted in a net loss. Is that a good thing going into a major update like Rubicon? If it were my product, I'd think not, and I'd be scrambling to make things right.

I've read all the usual highsec carebear vs. 0.0 "PvP Gods" rhetoric. What I haven't seen is a reasonable/reasoned CCP response that actually acknowledges the impact this has had on the 1000-odd angry, paying customers who had a crappy customer experience. It's kind of reminiscent of a certain monacle-related incident except that the monacle-issue impacted everyone, not just the highsec&new player base. CCP refers to us as "capsuleers". I think of myself as a customer.

So, the question is how CCP chooses to deal with it. They could continue to ignore it and lose new customers while making our 0.0 brethren feel special. They could try to justify it through lore, appeasing the minority of us who actually pay attention to such things; or they could admit that they screwed up, apologize, and (maybe) compensate folks for losses of isk/time/etc (a token, perhaps).

I think this is much more of a tipping point/definng moment for CCP than many people, perhaps even themselves, realize. It's certainly an opportunity for them to make a statement about who they are as an organisation and how they view their customers (sorry, capsuleers).

I'm not rage-quitting. I'm not calling for heads on a platter or demanding the ISK-rquivalent of a day's wage.

I'm watching CCP's response and based on that, deciding how much money and time I want to put in their basket, because I enjoyed my day of playing Civ 5 quite a bit and I hear there's a new space combat sim on kickstarter that could be interesting...

I may be wrong, but it kinda seems like they were trying to in some way get the players to react to the Empire factions badly as this is the warm up for Rubicon. But CCP seems to not realize most players do not look at the NPCs in the events as the npcs of the Matar/Gall/Amarr/Cald but rather as CCP itself. So if you lead them through 2 hours of TiDi to a nullsec killzone, they're not going to react to the Empires, they are going to react to CCP.

To me there are two EVEs;

One is where we gank, build, awox, scam, smack, wardec, and generally try make each other miserable.

The other is some fantasy we read about.

EVE Lore for me is something totally detached from the actual game itself.

I truly hope that the original issue was a technical one, but things have gone way beyond that.

The accusations are that CCP deliberately awoxed their hisec player base, for gain or giggles, and sending them into a known Nullsec killzone feeds that accusation.

If they did do that many people who have principles could not and would not continue to support such a toxic company

This may however be completely false or the actions of some rogue developers. I hope so.

If CCP do not respond to this issue people will assume the worst and act according to their principles. (Believe it or not most People do still have principles)

Do we have actual proof they did it for ***** and giggles, or are you just pulling that out of thing air and unfounded rumors?

I'm mad at CCP, sure. But considering the work they put into the game and how much they're pushing the lore lately, you're going to have a tall order to convince me that this was maliciousness on the part of CCP and that they colluded with the Null alliances.

It has been raised by a number of people and across the internet, Hopefully completely untrue, Hopefully CCP will reassure us that it is completely without foundation.
If this Event had been organised by an outside company It would be understandable that people getting funneled into the worst and potentially most active killzone in the game could be due to lack of knowledge. And then delay the hisec fleet to have time for null to prepare a massacre.
It is hard to believe that CCP have no knowledge of in game mechanics or Geography however, Which gives credibility to these claims that would be otherwise disregarded as foolish or Tinfoil hattery.

How this now plays out is entirely in CCPs hands
They will move on or fall at this hurdle depending on the next few days.

I didn't write that...

Plays EVE for only a year - Knows anything and everything about how CCP works

Sorry to pull years, but it seems way ridiculous that you've played for so little time and yet make sweeping statements about what goes on in CCP HQ.