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CSM Statement on the SOMER Promotion (with reply from CCP Pokethulu)

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Author
Aryth
University of Caille
Gallente Federation
#41 - 2013-09-28 15:18:48 UTC
It is my hope that CCP will cease with the random rushing of new events/features/policy and always at least give the CSM some opportunity for feedback. Both of these most recent events could have been avoided if this was the operating process. While it may add some slight delays it is worth it.

We all want the best sandbox we can get. We don't want to be big fish in a little pond when we can be sharks in an ocean. The rabble rousing nature of these recent moves do not encourage new subs. Lets keep the growth but not making mistakes that only serve to rile up the playerbase needlessly.

Leader of the Goonswarm Economic Warfare Cabal.

Creator of Burn Jita

Vile Rat: You're the greatest sociopath that has ever played eve.

Johnny Marzetti
Imperial Shipment
Amarr Empire
#42 - 2013-09-28 15:22:08 UTC
Varius Xeral wrote:
I think the CSM has done an excellent job here. I envision the CSM as a volunteer body that can translate the communities' concerns into something reasonably coherent and representative, and then let CCP do with that what they wish. Transforming rolling pages of largely jabbering idiocy into something that is actually useable is about the best they can do.

I personally as an actual human being, as opposed to my usual forum troll persona, would like to thank other actual human beings for spending some of their actual human time to competently and effectively represent the communities' concerns to CCP, which is what I voted for them to do.

Thanks.


Yeah, they were pretty good sports about being totally blown off and deliberately bypassed when they became inconvenient. Definitely real pros. Good job, CSM!
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#43 - 2013-09-28 15:23:28 UTC
I have removed some rule breaking posts and edited some others.
Please people, keep it on topic and above all civil!

The rules:
4. Personal attacks are prohibited.

Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.


5. Trolling is prohibited.

Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.

ISD Ezwal Community Communication Liaisons (CCLs)

Doc Fury
Furious Enterprises
#44 - 2013-09-28 15:24:09 UTC
Trebor Daehdoow wrote:

The CSM was not consulted in advance about this promotion, so it was just as much a surprise to us as it was to the community. Our reaction was broadly similar to that expressed in the forums.


That should have been your question #1.

If the CSM is truly relevant, why are they not being used, and where is the transparency?

Doc's nose is telling him something about all of this smells fishy, and Doc's nose is almost always correct, especially when it comes to CCP's particular odor.



There's a million angry citizens looking down their tubes..at me.

Large Collidable Object
morons.
#45 - 2013-09-28 15:34:03 UTC  |  Edited by: Large Collidable Object
It's astonishing how CCP Pokethulu manages to completely ignore most of the specific points that were risen whilst only vaguely touching subjects 2 and 4 without even hinting at any intention do mitigate the damage that has been done.

This is about as close to 'the logs show nothing' as it can get.

Whilst I consider it troublesome that CCP directly supports an ingame entity that purely works for its own profit and has often been suspected to have been abused for RMT laundering in the past, the reintroduction of extinct ships is the most concerning issue for me.

It's next to impossible to tell what people do for their own profit or for the benefit of the game as a whole.

I highly doubt that e.g. evekill is here due to it's creators benevolence but because of banner income and of course they should receive that, but at least using evekill doesn't require separate registration on a profit-oriented third party gambling website.

As for direct support, I think community spotlights are the furthest CCP should go to maintain strict neutrality and stop mingling with the economic balance between entities that may or may not be more or less directly involved in Eves political equilibrium.

And here I thought CCP learned from T20. Now it's not a single dev commiting favouritism under disguise but CCP as a company and fully openly (without consulting with the CSM first).

Offering direct dev help to improve technical aspects of third party services and thus helping them to improve the overall experience for everyone? Yes - by all means, but ingame gifts should be out of the question.

Not for BoB, not for Goons, not for RvB, Eve-Uni, BNI or the Angel Project - and absolutely not for Somer Blink.
You know... [morons.](http://www.youtube.com/watch?v=4gjOx65yD5A)
Le Petite More
Doomheim
#46 - 2013-09-28 15:35:02 UTC
My concern is that CCP still endorsed a player entity, that is against the EULA. Also are they making it so people banned from blink have an equal chance of winning? How about people like me who don't want to give blink our information? And CCP this doesn't change the fact that you ignored the CSM. What steps is the CSM taking to prevent CCP from giving them the run around again?
Novenas Heresy
Sebiestor Tribe
Minmatar Republic
#47 - 2013-09-28 15:36:03 UTC
It seems that the CSM has voiced the concerns that I personally had regarding the Somer Blink promotion, and CCP *seems* to be taking them on board and doing something about it. I feel much more comfortable about the whole situation now.

Now, if only CCP could check with the CSM *first* everything would be peachy. :P
Benny Ohu
Royal Amarr Institute
Amarr Empire
#48 - 2013-09-28 15:40:40 UTC
I don't see the problem as CCP favouring SOMER Blink over other third parties. The problem is that SOMER Blink is a business. What part it has 'in the EVE community' has already been amply compensated by the zillions of ISK it has made. And CCP sees this as a reason to hand them assets that have enormous ingame value to sell lottery tickets to make more ISK?

CCP may as well be moving ISK from people's characters to SOMER's wallet themselves.

And from the response given to CSM, CCP is saying 'well we'll just ignore the issue this time and consider it again later thanks for your concern'
Dinsdale Pirannha
Pirannha Corp
#49 - 2013-09-28 15:42:09 UTC
So CCP says that ALL 3rd party sites will benefit from their largesse.
I strongly doubt that.

And as for creating some kind of selection process, that means that CCP is exercising favouritism, as soon as one 3rd party group is selected over another, even though they both meet whatever criteria CCP establishes.
Alavaria Fera
GoonWaffe
#50 - 2013-09-28 15:47:50 UTC
Le Petite More wrote:
My concern is that CCP still endorsed a player entity, that is against the EULA. Also are they making it so people banned from blink have an equal chance of winning? How about people like me who don't want to give blink our information? And CCP this doesn't change the fact that you ignored the CSM. What steps is the CSM taking to prevent CCP from giving them the run around again?

Who says that's anything the csm will do

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Mr Kidd
Center for Advanced Studies
Gallente Federation
#51 - 2013-09-28 15:54:12 UTC
It appears that CCP's actions are favoritism. However, we don't know the relationship that have been developed between CCP and Somer. This may indeed be a business relationship in much the same way of any business relationship. The difference here is that Somer is also an in-game entity and can wield their relationship with CCP to the detriment of the game.

This is where I am concerned most. I believe CCP hasn't adequately addressed this issue. I'm of the opinion that Somer should have restrictions placed on it self in much the same way that CCP Devs are restricted in game with their player toon, the two being complete compartmentalized with strict rules of behavior. This is what I'd like to see developed in a transparent manner with any business that also operate in game.

So far I've seen nothing to this effect.

Don't ban me, bro!

Trebor Daehdoow
The Scope
Gallente Federation
#52 - 2013-09-28 16:20:10 UTC
Abernie wrote:
Does the CSM consider the value of the prices being handed out as reasonable?
To me they seem completely over the top. Like a factor of 10 over the top.

I think that is definitely one of the factors that set off a lot of people's WTF-detectors and got them looking more deeply at the consequences of these kinds of promotions.

Doc Fury wrote:
That should have been your question #1.

If the CSM is truly relevant, why are they not being used, and where is the transparency?

We're consulted on a lot of things, but not everything. The community only sees the cases where we were not consulted on things we ought to have been consulted on.

As to why the CSM was not consulted on this particular issue, I rather think any public statement about that ought to come from CCP.

Large Collidable Object wrote:
It's astonishing how CCP Pokethulu manages to completely ignore most of the specific points that were risen whilst only vaguely touching subjects 2 and 4 without even hinting at any intention do mitigate the damage that has been done.

In all fairness, he replied within 12 hours of getting our statement -- on a Friday. I think it will be interesting to see what happens next week.

Private Citizen • CSM in recovery

Malcolm Shinhwa
The Scope
Gallente Federation
#53 - 2013-09-28 16:29:03 UTC
Hard to believe CCP could top ToSgate, at least so soon.

[i]"The purpose of fighting is to win. There is no possible victory in defense. The sword is more important than the shield and skill is more important than either. The final weapon is the brain. All else is supplemental[/i]."

Doc Fury
Furious Enterprises
#54 - 2013-09-28 16:38:25 UTC  |  Edited by: Doc Fury
Trebor Daehdoow wrote:

Doc Fury wrote:
That should have been your question #1.

If the CSM is truly relevant, why are they not being used, and where is the transparency?

We're consulted on a lot of things, but not everything. The community only sees the cases where we were not consulted on things we ought to have been consulted on.

As to why the CSM was not consulted on this particular issue, I rather think any public statement about that ought to come from CCP.


So, you don't see a trend developing here? You are not being involved in the important things. The stuff that really has the potential to ****-off the players and change the nature of the game you guys don't seem to ever be involved with. I do not blame the CSM for this, CCP uses you guys as the PR stunt they intended the CSM to be, and they probably do try to make you guys feel that you are involved and valuable.

I would remind you the reason the CSM was created (the reason given to the NY Times) was to help prevent T20-type malfeasance from happening again (via oversight) and to provide transparency to the players regarding what CCP is up to. This has yet to work as advertised. Do we really need a "representative body" that are treated as irrelevant by the organization that created it?

There's a million angry citizens looking down their tubes..at me.

Reyna Snoo
The Scope
Gallente Federation
#55 - 2013-09-28 16:45:37 UTC
I imagine CCP is kinda confused as this isn't the first time they've given prizes to Somer to give away. For Somer's one quadrillion celebration CCP gave them 4 Collectors Editions and some Ishukone Watch Scorpions to give away using this same giveaway mechanic and nobody seemed to care about it then. Is it the large in-game value that makes this different?
arabella blood
Keyboard Jihad
#56 - 2013-09-28 16:48:48 UTC
Great.

CCP: "We understand we did it wrong, now we gonna do it more so it makes it right".

Load of S***. I expect the prizes of this new program to be at least as good as the ones handed at Somer...

Troll for hire. Cheap prices.

Ali Aras
Nobody in Local
Deepwater Hooligans
#57 - 2013-09-28 16:56:53 UTC
Doc Fury wrote:

So, you don't see a trend developing here? The stuff that really has the potential to ****-off the players and change the nature of the game you guys don't seem to ever be involved with. I do not blame the CSM for this, CCP uses you guys as the PR stunt they intended the CSM to be.

When we have been consulted on stuff that will **** off the players and change the nature of the game, to use your wording, it usually changes or dies on the vine. Those ideas never make it out of skype, internal forums, and the summits, and so the players never even see them to get pissed off. It's quite nice that Trebor posted his letter and CCP Pokecthulu's response here, because it's a chance for the community to see what our process usually looks like when we disagree with CCP actions, although obviously the writing is a bit more formal than normal.

http://warp-to-sun.tumblr.com -- my blog

Doc Fury
Furious Enterprises
#58 - 2013-09-28 17:01:04 UTC  |  Edited by: Doc Fury
Ali Aras wrote:
Doc Fury wrote:

So, you don't see a trend developing here? The stuff that really has the potential to ****-off the players and change the nature of the game you guys don't seem to ever be involved with. I do not blame the CSM for this, CCP uses you guys as the PR stunt they intended the CSM to be.

When we have been consulted on stuff that will **** off the players and change the nature of the game, to use your wording, it usually changes or dies on the vine. Those ideas never make it out of skype, internal forums, and the summits, and so the players never even see them to get pissed off. It's quite nice that Trebor posted his letter and CCP Pokecthulu's response here, because it's a chance for the community to see what our process usually looks like when we disagree with CCP actions, although obviously the writing is a bit more formal than normal.


But yet, here we are... Again. CSM and CCP working in damage control mode after the fact, instead of avoiding it altogether because you guys were kept out of the loop.

What exactly is the CSM's purpose?

There's a million angry citizens looking down their tubes..at me.

Malcolm Shinhwa
The Scope
Gallente Federation
#59 - 2013-09-28 17:01:44 UTC
Dinsdale Pirannha wrote:
So CCP says that ALL 3rd party sites will benefit from their largesse.
I strongly doubt that.

And as for creating some kind of selection process, that means that CCP is exercising favouritism, as soon as one 3rd party group is selected over another, even though they both meet whatever criteria CCP establishes.


Yes I anxiously await CCP favoring minerbumping.com with a community spotlight blog and trillions of isk.

[i]"The purpose of fighting is to win. There is no possible victory in defense. The sword is more important than the shield and skill is more important than either. The final weapon is the brain. All else is supplemental[/i]."

Arcueid Saber
Legio XCIX CA
#60 - 2013-09-28 17:20:35 UTC
So CCP allows favoritism this time, sweep the dust under the rug with some changes in EULA, and then do it again after some years later? Like the old T20 and IA dept? Nice.