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Issues, Workarounds & Localization

 
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Update to the Launcher and the repair tool - Fix inside!

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Zuran Aramingo
Sebiestor Tribe
Minmatar Republic
#441 - 2013-09-17 03:53:32 UTC
To clarify I can download a clean install from that day. It will work fine until a patch.

Then the ONLY thing that works is redownloing the entire game again. (which they've updated)

They don't give you an option of MANUAL download. They just feed out like a link for the latest but what's the latest?

I had launcher version2.1.571330 sent to me.

All the "stickies" and help pages are dead or outdated for Launcher issues.

It's sorta sad for a paid game.

Yun Yuuzhan
Brotherhood of Night Angels
#442 - 2013-09-17 04:11:28 UTC
I believe that CCP owes us some free game time for this.

My time is very limited right now and having to download the game client is very, very frustrating no to mention the lack of response by CCP in the past couple days on this issue.
Zuran Aramingo
Sebiestor Tribe
Minmatar Republic
#443 - 2013-09-17 04:27:20 UTC
It seems it either works out of nowhere or you reinstall.

I can't find a good link where CCP ever solves this problem.

I can't. It's Either people saying it never gets fixed this 15% launcher issue and they just redownload entire game again.
Jancy Gaine
Sebiestor Tribe
Minmatar Republic
#444 - 2013-09-17 18:35:12 UTC
From the last 4 patches 3 broke the launcher and my game! I'm downloading the entire game for the THIRD TIME in two weeks! Neither restarting nor repair nor cache cleaning nor anything else mentioned as walk around revived the game!

My patience is lost. CCP what did you do wrong? All the other patches went smoothly. Could you please undo this crap? Why should I pay for anything that gets broke by a 6 MB patch every week?
3dward Scissorhands
#445 - 2013-09-17 19:06:20 UTC
Every time I go to sleep after playing the game to wake up I fear to launch cause I feel the pain of seen that awful (incompatible error) which at that point my day just get dark. I have a 20mb+ connection but it takes about 6 hours to download the client per part. Is there something with ccp network? Please CCP I think we THE PAYING customers need some attention and some feedback.
3dward Scissorhands
#446 - 2013-09-18 13:12:59 UTC
Great! mY NIGHTMARE just became real, another foking update another frustrating day of having to download 6gb.
Chip Stevens
Black Hole Drifters
Drifters.
#447 - 2013-09-18 13:20:51 UTC
KanashiiKami wrote:
i knew CCP is going to update the launcher today ... and i knew it will screw up ... so i rememebered a work around ...

DO NOT EVEN use the launcher

open EVE folder
open BIN folder
run evefile.exe game program directly

WHY DO THIS?

cos the launcher tried to update itself and screwed itself again.
repair does not even start
...

either the CEO of CCP is not paying the programmers enough ... OR ... you dont have enough time for the programmers to do this ... either way ... I BLAME CCP ! :p



Confirmed working fix. thanks very much :) legend
3dward Scissorhands
#448 - 2013-09-18 13:23:05 UTC
Chip Stevens wrote:
KanashiiKami wrote:
i knew CCP is going to update the launcher today ... and i knew it will screw up ... so i rememebered a work around ...

DO NOT EVEN use the launcher

open EVE folder
open BIN folder
run evefile.exe game program directly

WHY DO THIS?

cos the launcher tried to update itself and screwed itself again.
repair does not even start
...

either the CEO of CCP is not paying the programmers enough ... OR ... you dont have enough time for the programmers to do this ... either way ... I BLAME CCP ! :p



Confirmed working fix. thanks very much :) legend

Does not work, the process just hangs there and does nothign when it tries to download 1mb file
Omegafaux
R.E.A.L.M
#449 - 2013-09-19 10:32:05 UTC
Tried starting the launcher and it sits on validating, tried running the program without the launcher via exefile.exe and game starts, and downloads a patch, the game patches and it says patch was successful, however login screen tells me imcompatible (protocol)
Every time I start the game, it tries to update and patch again. If I start the launcher it continues to sit on validating. Any idea whats going on? or a way around it?

Cheers
OldWolf69
EVE-RO
Goonswarm Federation
#450 - 2013-09-20 14:05:06 UTC  |  Edited by: OldWolf69
In case you guys forget i say it once again: CCP, your launcher sucks. Every time there's somethign to update i need to use the repair tool, thing i don't find either ok or normal.
I know you boys adore broken toys, like all sick nerds, but this starts to be really annoying.Lol
Anthony Blunt
Appenzeller Kantonal Bank
#451 - 2013-09-20 14:59:24 UTC  |  Edited by: Anthony Blunt
yet again. Launcher problems. I am getting 100mbit glassfibre just for my weekly 6GB download

Oh I dodged this one but it was close.....

"if you're not having fun in a sandbox, it's not the Sands fault" Jenn aSide
Wilhelm Mateaus
Chaos and Champagne
#452 - 2013-09-20 15:40:51 UTC
Launcher problem. Apparently, this is something that happens regularly? Anyway, launcher tries to update and then error. Ran repair and failed.

Log file:
Error in atexit._run_exitfuncs:
Traceback (most recent call last):
File "atexit.pyc", line 24, in _run_exitfuncs
File "checksum.pyc", line 187, in _teardown
File "checksum.pyc", line 406, in close
File "shelve.pyc", line 143, in close
File "shelve.pyc", line 169, in sync
File "bsddb\__init__.pyc", line 347, in sync
File "bsddb\dbutils.pyc", line 68, in DeadlockWrap
DBRunRecoveryError: (-30974, 'DB_RUNRECOVERY: Fatal error, run database recovery -- PANIC: fatal region error detected; run recovery')
Krystyn
Serenity Rising LLC
Controlled Chaos
#453 - 2013-09-21 02:30:18 UTC
EPIC FAIL here CCP
all three of my systems I use to play EVE will not patch
One is a Macbook Pro
One is Windows Vista
One is Windows 7
did you conduct any testing at all?
Leanee
Viziam
Amarr Empire
#454 - 2013-09-21 21:36:45 UTC
That new Eve online launcher you linked worked perfect! Thank you!

Was getting eve online launcher v2.1.571330 Offline Mode, downloaded the new installer and it fixed everything.
Rhnra Pahineh
Viziam
Amarr Empire
#455 - 2013-09-23 04:45:39 UTC
CCP Atropos wrote:
If you still get the grey progress bar that downloads an update, you should try this: http://content.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_559197.exe

It's the installer for the latest version of the EVE Launcher.

Works for me.

Downgrade, then the launcher auto-update is successful.
Decaneos
Casalt Corp
CAStabouts
#456 - 2013-09-23 16:27:08 UTC
all i got was "The server at cdn1.eveonline.com is taking too long to respond."
3dward Scissorhands
#457 - 2013-09-23 19:50:11 UTC
CCP someone replied to my petition with a fail workaround, now i am stuck downloading the full client again. geeeeee, when will this end. At first he told me that the log that i provided indicated a problem in which the manifest.dat was the root cause, but the launcher download link that they gave me did not work as intended.
Mr Barglefarf
Brutor Tribe
Minmatar Republic
#458 - 2013-09-24 00:09:09 UTC
3dward Scissorhands wrote:
CCP someone replied to my petition with a fail workaround, now i am stuck downloading the full client again. geeeeee, when will this end. At first he told me that the log that i provided indicated a problem in which the manifest.dat was the root cause, but the launcher download link that they gave me did not work as intended.


just feel lucky you can download the client. nothing i do, seems to find a website that works to download the game client again... my game was fine a day ago...
Kosim Vyvorant
The Scope
Gallente Federation
#459 - 2013-09-24 11:22:08 UTC
well what i found out was that today my launcher startet to run in "Offline Mode", what i found out was that the windows firewall settings was changed for CCP exeFile? after giving permission for "public" then running the launcher again it worked. But to be safe after runing the launcher once you should changed the settings back to only "private"

For the step by step guide:

1 go to control panel
2 open windows firewall
3 go in "allow a program or feature though windows firewall"
4 find "CCP exeFile"
(4.2) Remember to press "Change settings"
5 allow for "public" access (press Ok)
6 run the eve launcher, it should be fixed now.

7 close the launcher
8 go back and remove the "public" access for "CCP exeFile"
9 run the launcher again


that what i did to fix my launcher in offline mode
3dward Scissorhands
#460 - 2013-09-25 16:34:56 UTC
Kosim Vyvorant wrote:
well what i found out was that today my launcher startet to run in "Offline Mode", what i found out was that the windows firewall settings was changed for CCP exeFile? after giving permission for "public" then running the launcher again it worked. But to be safe after runing the launcher once you should changed the settings back to only "private"

For the step by step guide:

1 go to control panel
2 open windows firewall
3 go in "allow a program or feature though windows firewall"
4 find "CCP exeFile"
(4.2) Remember to press "Change settings"
5 allow for "public" access (press Ok)
6 run the eve launcher, it should be fixed now.

7 close the launcher
8 go back and remove the "public" access for "CCP exeFile"
9 run the launcher again


that what i did to fix my launcher in offline mode

Good job to you and you only since this my eve mate did not do sh1t.