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Odyssey 1.1 now on Singularity (new build system feedback)

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Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#101 - 2013-08-17 18:52:32 UTC
Hustomte wrote:
Some general feedback:
Grouped weapons ammo is broken, though I noticed CCP Paradox wrote in another thread that they are aware of it and working to fix it. Missiles seemed fine, but my hybrid ammo was not happy.

Command Ships don't seem to be matching their descriptions at the moment, for example the Astarte can use multiple warfare links, but only one can be activated at a time currently?

Also reporting a bug seems difficult to find in Sisi, can "report bug" be added to the help menu to make finding it easier? I feel odd submitting a petition instead of a bug report. And I can never remember the key-combination to bring up the bug report window.

Many thanks.

The bug report button is normally in the help menu but was disabled while they deploy the new reporting system. All your bugs should be fixed in the next build most likely Monday.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.
Jonny Copper
The Cadre Arareb Foundation
#102 - 2013-08-17 19:53:35 UTC
CCP Gangleri wrote:
Known issues:

Mac is not available to be updated via the launcher, in the meantime you can use the installer. To bypass the launcher use this workaround:

  1. open Terminal
  2. type one '.' into the terminal window
  3. drag the Sisi install into the Terminal window
  4. paste this to the end of the line: /Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
  5. you should now have a command that looks roughly (the path may differ) like this: ./EVE\ Online.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
  6. run the command



Bulk data is not included in this client version so it will be fetched from the server, depending on load this can take a while.

The server is at the moment lagging a lot and we restricted access to the server for a bit.


Tried this work around, it worked but opened up to buckingham by default, I looked at the cider file, and there is no "/server" line to change from /server:87.237.38.69 to /server:87.237.38.50

Also gave me incompatible build, which I suppose is normal, just wanted to put it out there.

Any ideas?
CCP Gangleri
C C P
C C P Alliance
#103 - 2013-08-18 12:21:59 UTC
Jonny Copper wrote:
CCP Gangleri wrote:
Known issues:

Mac is not available to be updated via the launcher, in the meantime you can use the installer. To bypass the launcher use this workaround:

  1. open Terminal
  2. type one '.' into the terminal window
  3. drag the Sisi install into the Terminal window
  4. paste this to the end of the line: /Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
  5. you should now have a command that looks roughly (the path may differ) like this: ./EVE\ Online.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
  6. run the command



Bulk data is not included in this client version so it will be fetched from the server, depending on load this can take a while.

The server is at the moment lagging a lot and we restricted access to the server for a bit.


Tried this work around, it worked but opened up to buckingham by default, I looked at the cider file, and there is no "/server" line to change from /server:87.237.38.69 to /server:87.237.38.50

Also gave me incompatible build, which I suppose is normal, just wanted to put it out there.

Any ideas?


If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.

Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
Jonny Copper
The Cadre Arareb Foundation
#104 - 2013-08-18 12:30:49 UTC
CCP Gangleri wrote:

If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.


It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following.

There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?
CCP Gangleri
C C P
C C P Alliance
#105 - 2013-08-18 14:45:55 UTC
Jonny Copper wrote:
CCP Gangleri wrote:

If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.


It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following.

There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?





Are you using an old Singularity install? It's trying to get a rather old file that isn't available anymore so it's unlikely to ever work properly, I'd recommend getting the installer linked in OP unless you are on a limited connection.

Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
CCP Habakuk
C C P
C C P Alliance
#106 - 2013-08-18 15:09:58 UTC
A new patch is available on Singularity, which should fix several problems, but unfortunately it has also a new problem:

The patch includes several duplicated files, which cause a 2.36GB download. Feel free to skip this patch, if your download volume is restricted.
It is also very likely, that this patch will not work on Windows XP, but I am currently not able to test it.

Regarding downloading bulkdata: It might be necessary to delete the cache of the client once, if the client is downloading bulkdata each time.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Jonny Copper
The Cadre Arareb Foundation
#107 - 2013-08-18 16:05:16 UTC
Now when using the launcher, it stops at the part where the patch gets downloaded. Stays at 0GB/8.97GB.
This is using the Mac Sisi Launcher Tool.
Sirinda
Ekchuah's Shrine Comporium
#108 - 2013-08-18 16:48:54 UTC
CCP Habakuk wrote:
A new patch is available on Singularity, which should fix several problems, but unfortunately it has also a new problem:

The patch includes several duplicated files, which cause a 2.36GB download. Feel free to skip this patch, if your download volume is restricted.
It is also very likely, that this patch will not work on Windows XP, but I am currently not able to test it.

Regarding downloading bulkdata: It might be necessary to delete the cache of the client once, if the client is downloading bulkdata each time.


Sigh. Getting my hopes for hi res skins up like that.
Mara Rinn
Cosmic Goo Convertor
#109 - 2013-08-18 19:14:41 UTC  |  Edited by: Mara Rinn
Jonny Copper wrote:
CCP Gangleri wrote:

If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.


It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following.

There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?


Same here. When issuing the previously functioning command line:
/Applications/EVE\ Online\ Singularity.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50" I'm getting the following:

EVE Online wrote:
There is a new build available. Would you like to download it now?

The build is 17.2 MB in size.


I click the "Yes" button:

EVE Online wrote:
There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?


So same error as Jonny Copper and my Singularity client is only a day or two old.

I'll go download the installer again, but that means eight hours of waiting :)

PS: when I click the button to go to the support page, the client disappears and leaves a message in the "log":

cider wrote:
cider[37656:495b] Unable to minimize from fullscreen

Day 0 Advice for New Players
Obunagawe
#110 - 2013-08-18 19:43:18 UTC
CCP Habakuk wrote:

It is also very likely, that this patch will not work on Windows XP, but I am currently not able to test it.




Anyone tested this?
CCP Gangleri
C C P
C C P Alliance
#111 - 2013-08-19 17:22:23 UTC
Mara Rinn wrote:
Jonny Copper wrote:
CCP Gangleri wrote:

If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.


It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following.

There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?


Same here. When issuing the previously functioning command line:
/Applications/EVE\ Online\ Singularity.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50" I'm getting the following:

EVE Online wrote:
There is a new build available. Would you like to download it now?

The build is 17.2 MB in size.


I click the "Yes" button:

EVE Online wrote:
There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?


So same error as Jonny Copper and my Singularity client is only a day or two old.

I'll go download the installer again, but that means eight hours of waiting :)

PS: when I click the button to go to the support page, the client disappears and leaves a message in the "log":

cider wrote:
cider[37656:495b] Unable to minimize from fullscreen


I have finally been cured of the dumb and figured out what this is, the client is out of date and is therefore trying to look for the old fallback patching mechanism. We no longer build these so the data it gets is outdated, you should not get this error if the client you are using matches the server you are trying to connect to.

In any case I'm in the middle of updating Singularity with the latest client build, this time all build related issues should be solved so Mac users should be able to use the launcher and windows users should not get huge patches that don't work on XP.

Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
Spectatoress
Doomheim
#112 - 2013-08-19 19:11:07 UTC  |  Edited by: Spectatoress
CCP is full of jokes ......

First "creating eve_online something mac.patch" then at 50% "downloading 7.09 GB" ...... yeah, i download the complete client again .....not. Roll

Better luck next time.
Maya DeReneau
Center for Advanced Studies
Gallente Federation
#113 - 2013-08-19 23:28:15 UTC
The Mac launcher found a data package, downloaded and patched all 9GB, and now indicates the client is up to date. When I log in and press play, "Play" changes to "Launching" for about 15 seconds then back to "Play", but no client. Tried clearing the launcher cache and the client cache and settings. That made client validation take quite a while, but it still won't launch.
Thoran Delius
The Night Watchmen
Goonswarm Federation
#114 - 2013-08-20 11:18:57 UTC  |  Edited by: Thoran Delius
Maya DeReneau wrote:
The Mac launcher found a data package, downloaded and patched all 9GB, and now indicates the client is up to date. When I log in and press play, "Play" changes to "Launching" for about 15 seconds then back to "Play", but no client. Tried clearing the launcher cache and the client cache and settings. That made client validation take quite a while, but it still won't launch.



Same thing happening with me. Would really like to take part in the test today...

Also: I'm in IRC (t3rminalV) if anyone needs to troubleshoot this.
Josef Djugashvilis
#115 - 2013-08-20 11:23:28 UTC
It would seem that connecting to, and using the test area, is about as easy as making a complaint to IKEA.

This is not a signature.
Liveh4x0r Barrett
Lyra Resources
#116 - 2013-08-20 14:37:22 UTC
I got the client for singularity to work, however it will not let me connect using my username and password. Any Ideas?
Thoran Delius
The Night Watchmen
Goonswarm Federation
#117 - 2013-08-20 14:41:42 UTC
Liveh4x0r Barrett wrote:
I got the client for singularity to work, however it will not let me connect using my username and password. Any Ideas?


1. Your account isn't active on SiSi, in which case see the sticky about account reactivations.

and/or

2. You have changed your password since the last mirror (in which case you need to use the old password)
CCP Gangleri
C C P
C C P Alliance
#118 - 2013-08-20 23:05:42 UTC  |  Edited by: CCP Gangleri
There is now a new version up, this time the Mac payload is really fixed. Sorry about the mix up, last couple of weeks have been hectic. For those that already patched their Singularity client on Mac and want to avoid downloading another massive payload please follow these instructions before connecting to Singularity.


  1. right click the client, show package contents
  2. browse to /Contents/Resources
  3. rename the EVE Online (broken icon) package here to 'bad package'
  4. show package contents on 'bad package'
  5. show package contents on 'EVE Online'
  6. browse to /Contents/Resources to find another 'EVE Online'
  7. open another Finder window and browse to the 'bad package' (steps 1 & 2)
  8. move the EVE Online package from the first Finder window to the second one
  9. delete 'bad package' (move to trash)
  10. the path you should end up with is: EVE Online/Contents/Resources/EVE Online/Contents/Resources/transgaming/c_drive/...
  11. launch the client normally, if the launcher tries to download an unreasonable amount of data please close it and double check the path in step number ten

Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
Thoran Delius
The Night Watchmen
Goonswarm Federation
#119 - 2013-08-21 13:20:22 UTC  |  Edited by: Thoran Delius
CCP Gangleri wrote:
There is now a new version up, this time the Mac payload is really fixed. Sorry about the mix up, last couple of weeks have been hectic. For those that already patched their Singularity client on Mac and want to avoid downloading another massive payload please follow these instructions before connecting to Singularity.


  1. right click the client, show package contents
  2. browse to /Contents/Resources
  3. rename the EVE Online (broken icon) package here to 'bad package'
  4. show package contents on 'bad package'
  5. show package contents on 'EVE Online'
  6. browse to /Contents/Resources to find another 'EVE Online'
  7. open another Finder window and browse to the 'bad package' (steps 1 & 2)
  8. move the EVE Online package from the first Finder window to the second one
  9. delete 'bad package' (move to trash)
  10. the path you should end up with is: EVE Online/Contents/Resources/EVE Online/Contents/Resources/transgaming/c_drive/...
  11. launch the client normally, if the launcher tries to download an unreasonable amount of data please close it and double check the path in step number ten


Awesome, this seems to have worked. Shame that I missed the mass test last night though :(
Mara Rinn
Cosmic Goo Convertor
#120 - 2013-08-22 01:19:59 UTC  |  Edited by: Mara Rinn
CCP Gangleri wrote:
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates


Can you give the folks in the web team a friendly poke and reminds them that the formatting on EVE Gate is b0rked? :)

Downloading new version now. Only 7GB, will see you folk in the morning :)

Day 0 Advice for New Players