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Dev Blog: An Update on Bug Reporting, Part 1

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Lederstrumpf
Tax Evasion Ltd.
#61 - 2013-07-19 23:51:37 UTC
CCP Falcon wrote:
how vigilant EVE players can continue to help us to identify and squash pesky bugs and defects.


DEV BLOG wrote:

This all means that we will effectively be „going dark“ on bug reports for a couple of weeks, meaning that any reports that you create before we go live with the new solutions, will not be processed.


"Going dark" tells me you at CCP Games obviously did learn nothing how to respect user feedback properly.

It's obvious you don't deserve free user feedback.


I don't care about my client crashing way too often.

I don't really care about my client wiping out my user settings after crashing here and there still.

I simply advise people not to spend any money on any CCP product out there again.

I pity having spent time reporting multiple Mac client bug reports to you in the past. Waste of time.
Greygal
Redemption Road
Affirmative.
#62 - 2013-07-29 04:06:02 UTC  |  Edited by: Greygal
I created a bug report earlier today, Bug Report #164914, and then remembered just now that the bug reporting system is "in the dark" per this dev blog. I am assuming that is still true.

I do not know if you are able to actually access bug reports we file during the "dark" of the bug reporting system. Is there a dev or other person we should send our information to directly?

Is there any update on the status of "Part 2" of this blog, btw? :)

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Kuga
Viziam
Amarr Empire
#63 - 2013-08-21 18:21:00 UTC
I would think it pertinent that seeing as you are unable to process bug reports at the moment, that you disable the in-game bug reporting system.

I am sure you would not want to waste the time of players who take the time and effort of reporting such issues.
Rutger Janssen
Chanuur
The Initiative.
#64 - 2013-08-21 19:06:29 UTC
Kuga wrote:
I would think it pertinent that seeing as you are unable to process bug reports at the moment, that you disable the in-game bug reporting system.

I am sure you would not want to waste the time of players who take the time and effort of reporting such issues.

You missed the new dev blog: http://community.eveonline.com/news/dev-blogs/an-update-on-bug-reporting-part-2/ They're processing bug reports (only those reported on the new page) including those submitted with the in-game bug reporting system since around that dev blog.