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Fitting window not working

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Miilla
Hulkageddon Orphanage
#1 - 2013-07-12 08:39:28 UTC  |  Edited by: Miilla
I opened a bug with my fitting window, it is no longer working at all, I get blank windows when I select a fitting and the fitting list starts to corrupt, it is bug 163612 and still isnt triaged and that was 1 month ago in June I opened it. I assume this is because you are on vacation but I thought vacation was in July mostly not in June.
Lucas Kell
Solitude Trading
S.N.O.T.
#2 - 2013-07-12 10:37:27 UTC
Try clearing all of your caches if you haven't already from the resets menu.
That and a reboot fixes most things.
You could delete your entire EVE appdata folder (it resets ALL of your settings as if you'd just installed) if that doesn't work. That's somewhere in %localappdata%\CCP\ (type that into address bar in my computer) I think (not at my usual PC)

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Chribba
Otherworld Enterprises
Otherworld Empire
#3 - 2013-07-12 11:05:35 UTC
Reminds me of that old supercap bug when you boarded ship and it showed now modules and you had to relog for them to appear.

/c

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War Kitten
Panda McLegion
#4 - 2013-07-12 11:07:52 UTC
I've gotten a blank fitting window a few times before. I think its a race condition where I switch ships and then quickly go to the fittings screen. The fitting screen resolves before the ship change fully does, and suddenly empty spaceships.

Usually just closing it and reopening, or changing ships again fixes it for me.

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Miilla
Hulkageddon Orphanage
#5 - 2013-07-12 11:49:38 UTC
it is the SAVED fittings list and window that is corrupt, not the module fittings.

It was from the Odyssey patch that corrupted it.
Lucas Kell
Solitude Trading
S.N.O.T.
#6 - 2013-07-12 13:59:58 UTC
Still going with "Clear your cache/Appdata"
Oh, and in the launcher there's a repair function, just in case it's corrupt installation.

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Miilla
Hulkageddon Orphanage
#7 - 2013-07-12 14:31:45 UTC
Lucas Kell wrote:
Still going with "Clear your cache/Appdata"
Oh, and in the launcher there's a repair function, just in case it's corrupt installation.



Done both, feature doesn't work anymore. No ability to work with saved fittings at all completely not working.

Fittings are now stored on the server, so maybe something is buggered in the database which is a worry or its a bug in the actual fitting stuff which is more likely.
Ace Uoweme
Republic Military School
Minmatar Republic
#8 - 2013-07-12 14:36:57 UTC  |  Edited by: Ace Uoweme
Miilla wrote:
it is the SAVED fittings list and window that is corrupt, not the module fittings.

It was from the Odyssey patch that corrupted it.


Can confirm this, but for me it acts differently: doesn't recognize the items in the fitting despite the items are in the hanger to change fits.

Sometimes have to double click for the fits to "take", too (which then gives the message that the fit doesn't work).

It feels like the database is slow to respond (like the effect in WoW when waiting on the Battle.net zone server handshake crossing CRZs).

_"In a world of universal deceit, telling the truth is a revolutionary act." _ ~George Orwell
CCP Explorer
C C P
C C P Alliance
#9 - 2013-07-13 14:45:13 UTC
Please file a support ticket with Customer Service.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Miilla
Hulkageddon Orphanage
#10 - 2013-07-14 11:28:00 UTC
CCP Explorer wrote:
Please file a support ticket with Customer Service.


I have filed both a bug (1 month ago) and a peittion (a day ago)
Bambi
The Scope
Gallente Federation
#11 - 2013-07-16 20:31:54 UTC  |  Edited by: Bambi
I have the same problem, if I click on the Browse button I get the move fittings to server window with no fittings showing, and it says moving 0/1. Clicking OK does nothing, only cancel works.
Also just submitted a support ticket.
vukki
Omnes Una Manet Nox
#12 - 2013-07-20 19:08:11 UTC
I had same problem. Successfully run repair from launcher, no effect. Then manually deleted cash folder Application Data/CCP. After this "fitting management" window showed and worked, but after 5-10 minutes got broken again. Behaves like this:
after hitting "browse" button "fitting management" button appears on Neocom panel, but no "fitting management" window showed. Looks like window opened already minimized. When "browse" pressed second time, or "maximize" selected from context menu on neocom button, window got showed. It lists fitting, but failed to show one.
Con Coord
Ministry of War
Amarr Empire
#13 - 2013-10-10 17:03:32 UTC  |  Edited by: Con Coord
+1

This only happens on this character. My other two accounts don't seem to have this problem.
Lupercus Anninen
Deep Core Mining Inc.
Caldari State
#14 - 2013-11-02 18:53:08 UTC  |  Edited by: Lupercus Anninen
Exactly the same problems and behaviour. Did you get this sorted or is there a workaround? Cleared cache etc same as the people above.

Edit: Mine seemed to be a problem with just one ship fitting. After I deleted it and recreated it seemed ok.