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Unscheduled downtime - Sunday, June 2nd, 2013

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Author
floating in space
#1141 - 2013-06-03 10:08:09 UTC
Katana Seiko wrote:
floating in space wrote:
This is probably the most incompetent game company in existence. Just saying.

I mean it's almost comical.


Well, while Blizzard and all those others had user names and passwords stolen, CCP managed to pull the plug before bad things happened. I think that CCP has the best network engineers out there. Just waiting to see how the DDoS will be mitigated.



CCP also managed to destroy their customer's computers

( boot.ini )
Stu Francansini
Dark Shadows Brotherhood
Dark Shadow Enterprises Ltd
#1142 - 2013-06-03 10:08:18 UTC
Well it's been two days ......Why is the server down ? Man I had some major things going on when the Tranquility Server went down.
Hope CCP can get us up and running again.
Vance Rayner
Doomheim
#1143 - 2013-06-03 10:08:23 UTC
Pak Narhoo wrote:
SpellSigner wrote:
Hmm.. My learning queue will finished in 2 days. So I don't loose my SP. But at any way I'm working and I have time to play only at weekend (Not just 1 hour on planetary management) And I lost my playing time. Of course I want a compensation and I think that best solution - extension of current payed time on 1 day.
Sorry for my English.


/me points towards the attackers. Go get your refund there.


Warming up the Catalyst as I type.
Twisted
flakeys
Doomheim
#1144 - 2013-06-03 10:08:37 UTC
Ciufulita wrote:
flakeys wrote:
Yonis Kador wrote:
It's days like today that remind me how much love I have for this game. People live and breathe EVE. If you're going to succeed in this universe then EVE literally becomes a part of you. Oh sure I get frustrated with changes and complain from time to time like everyone else, but when this thing that has become such a part of our abstract reality is physically threatened - I was genuinely worried for the ole' gurl. I followed every tweet and server twitch with all the angst of an expectant father. Thanks to all the CCP employees who worked to ensure that our gaming experience will continue safely and securely. It could have been worse.

No one should be asking for free sp. You don't reward terrorism with cookies. But I wouldn't be upset to learn that the Odyssey release is being delayed for however many hours the servers were down. Many folks (myself included) were on timetables to complete goals just prior to the launch. I also think locking every post discussing this historical event in GD is bad PR. This was a universal experience. There will be hundreds of those topics. Probably should relax the rules for a day and let people post-disaster vent/complain/beg/compliment as needed.

Glad to be back.

Good work CCP.

YK



Finally someone who's using that bit of braincells in his head.Well spoken yonis.

I do agree thought that it would be best not to deploy odyssey tomorrow but delay it a week.Just so that people who have not been able to log in have some more time to do so.Otherwise the ''WHEEEELP i lost a few SP , damn you CCP'' cries will only become bigger.


While i think we do deserve a compensation for the lost day ( I agree it was not CCP's fault, but neither was ours, and we are the ones paying for this game ). I would much rather go with a +1 day in subscriptions than free SPs. I absolutely agree with postponing the patch because I bought a char and I was supposed to inject and train the last 2 cruisers to level 3 before the patch - now I wont be able to, and I will lose the corresponding BC5 skills.



Well last time we had the free sp because of that TERRIBLE new launcher.My god , how i hated that one and it was a complete **** up from CCP so in that case there should have been a compensation wich to my surprise they even did , not something CCP easily does.

This time however it's cleaning up someone else's mess and i really can not understand why people get so upset about that and can not understand that it might take more time then needed to bring everything in good place.


Someone called me aa fanboy because i am sticking up for CCP on this one , yet i was one screaming loudly against the new launcher.There's a difference between allways standing behind someone/something and being realisticall enough to understand that sometimes things just don't work out as planned.

We are all born ignorant, but one must work hard to remain stupid.

okoolos rimmer
Napkin Nation
#1145 - 2013-06-03 10:08:45 UTC
CCP should change the game name from EVE online to EVE offline...
Vance Rayner
Doomheim
#1146 - 2013-06-03 10:08:48 UTC
Stu Francansini wrote:
Well it's been two days ......Why is the server down ? Man I had some major things going on when the Tranquility Server went down.
Hope CCP can get us up and running again.


https://www.facebook.com/eveonline/posts/10151629888734394
Mitzi Sayuri
The Carlyle Group
#1147 - 2013-06-03 10:09:30 UTC
Geeze, some of you make me sick with your wanting recompense.
CCP owes us nothing.
Tornado, flood. electrical overload, zombies, whatever.
It was "force majeure", an attack not an event anyone can claim damages. We all lick our wounds. Sht happens, deal with it.
Salashoshka
Cisskata Industral and Security Services
#1148 - 2013-06-03 10:09:33 UTC  |  Edited by: Salashoshka
eve server says starting up in one minute 30 secs

EDIT: nvm-says not accepting connections
THC Trader
Doomheim
#1149 - 2013-06-03 10:09:37 UTC  |  Edited by: THC Trader
CCP Falcon wrote:
The Tranquility cluster has been taken offline as of 03:06 UTC in order to enable us to investigate several network issues that have occurred this morning.

We currently have no ETA for the server to be brought back online, however we will update this forum thread as and when more information becomes available.

We apologize for this unexpected downtime, and any inconvenience it may cause.


02/06/13 - 03:06 UTC - Tranquility Offline
02/06/13 - 03:30 UTC - We are currently investigating several network issues
02/06/13 - 03:31 UTC - COFFEE 0_o
02/06/13 - 03:52 UTC - Investigation into the current network outages is still ongoing
02/06/13 - 04:10 UTC - We are currently bringing Tranquility online in VIP mode for testing
02/06/13 - 04:11 UTC - MOAR COFFEE
02/06/13 - 04:17 UTC - Testing is now complete and VIP mode has been lifted
02/06/13 - 04:30 UTC - We are currently investigating several login issues that are being experienced
02/06/13 - 05:00 UTC - Investigation into ongoing login issues is currently in progress
02/06/13 - 05:01 UTC - SO MUCH COFFEE
02/06/13 - 05:30 UTC - Investigation into login issues is ongoing - Please bear with us
02/06/13 - 06:00 UTC - We are currently working toward the root cause of current login issues
02/06/13 - 06:40 UTC - Investigation into socket closed issues and login issues is ongoing
02/06/13 - 06:41 UTC - COFFEE POT BROKEN FROM OVERUSE - SEND HALP
02/06/13 - 08:00 UTC - DUST issues under control, we are however still working on login related issues for EVE
02/06/13 - 14:50 UTC - Tranquility Offline
02/06/13 - 16:00 UTC - Investigation into further issues with Tranquility are ongoing
02/06/13 - 18:00 UTC - DDoS Confirmed - Investigation ongoing

03/06/13 - 09:45 UTC - Our engineers are close to resolving the issues with Tranquility - We hope to be online soon


I would have been fine with you guys going out to get a new coffee pot. Just saying. I know how hard it is to defend against a DDoS attack, and just want to say great job guys, and I fully understand there is no feasible way with your limited budget that you could have had measures in place to handle this any more quickly than you have. Ignore the sperg lords who are raging at you over something you have limited control over, and handled as best you could!

EDIT: On another note, Ezwal is seriously enraged at not being able to log onto eve for two days. Someone should put him on time out.
XxPsykosisxX
The Soul Society
Test Alliance Please Ignore
#1150 - 2013-06-03 10:09:44 UTC
.....And training que is currently inactive....... I love missing out on SP due to DT!!!


***sarcasm***
Wallis Jenkins
GiveMeURFace
#1151 - 2013-06-03 10:10:40 UTC
floating in space wrote:
This is probably the most incompetent game company in existence. Just saying.

I mean it's almost comical.

Just think of all of it together DUST, things like this, sometimes I think I'm dreaming.


If u don't like it - don't play itBig smile

This is the way the world ends...

Domino Artan
Brutor Tribe
Minmatar Republic
#1152 - 2013-06-03 10:10:59 UTC
okoolos rimmer wrote:
CCP should change the game name from EVE online to EVE offline...


Nice to see Eve-O back up and bad posting resumed.
ZackleR
Garoun Investment Bank
Gallente Federation
#1153 - 2013-06-03 10:11:21 UTC
I think these pesky hackers are playing around with the new launcher!
SN50049177 1
Re-Hab
#1154 - 2013-06-03 10:11:24 UTC
ZaBob wrote:
Lady Areola Fappington wrote:
and if you aren't tagging a 10+ day skill at the end of your training queue, it's yer own damn fault.

Remember the six P's, kids. Prior Planning Prevents **** Poor Performance. Applies to yo skillqueue too.


Um, just how do you think the skill queue works, anyway? Perhaps you've noticed you can't queue up more than a 24 hours of training?

If you're a new pilot with a lot of short skills left to train, you can tack on a longer skill at the end (unless you're a real new pilot and don't have any yet). But once you get to the point where pretty much all available skills are longer -- and your 10+ day skill is on its last legs -- you can't follow it up with another 10+ day skill until you let it burn down to less than a day.

And some of us have lives, and only have time to update our queues at certain times of the day.

Your "prior planning" theory is nice, but sadly lacking in real-world practicality.


I approve of this message...

Also launching Odysee now would screw a lot of ppl who started training on the drop-dead skillchange deadline

Laura Ravencroft
Vitelligenous
#1155 - 2013-06-03 10:11:51 UTC
Yes I understand it was not there problem, but they need to keep fourms on a whole different server. Not everyone is a dim witted Facebooker / tweeter leave that **** for brainless teenie boppers.

I'm not mad at CCP they got attacked. But they could at least give an ETA for today.

So now that I can bypass the Launcher log in and just open the client and log in I am happy. But the problems did start after they changed how we log into the game.

Again when it's not broke, do not try and fix it, as you can see, you opened up a can of worms for yourself. This all could have been avoided is my point.

The hackers found a weakness and exploited it. Not CCP's fault for the hackers choice to attack, but is CCP's fault for giving them an exploit to exploit.
Raven Solaris
Aliastra
Gallente Federation
#1156 - 2013-06-03 10:12:00 UTC
XxPsykosisxX wrote:
.....And training que is currently inactive....... I love missing out on SP due to DT!!!


***sarcasm***


Blame the DDOSers.
Katana Seiko
Made in Germany
#1157 - 2013-06-03 10:12:34 UTC
Cluster is online but doesn't accept connections.
Jimmy72nd Skyrim
Nigrum Aquila Industrial
Etsala Legion
#1158 - 2013-06-03 10:12:41 UTC
To the loser who has caused this attack...

Now i dont know if you have been:
1: Burned in game and is feeling sore..
2: Lost your Wife/Husband cause of to much EvE time..
or 3: Just a sad little kid with nothing better to do..

Its just a game and hard working ppl enjoy playing on there precious days off so please just give up the attack and let us all go back to enjoying the wonders of NewEden..

+1 to CCP for effort
L4mp3rt
Wyzsza-Geometria
Cuboidus-Ultimatus
#1159 - 2013-06-03 10:12:48 UTC
Mitzi Sayuri wrote:
Geeze, some of you make me sick with your wanting recompense.
CCP owes us nothing.
Tornado, flood. electrical overload, zombies, whatever.
It was "force majeure", an attack not an event anyone can claim damages. We all lick our wounds. Sht happens, deal with it.


"Force Majeure" works both ways in a contract. Ever heard of CCP allowing a player to invoke it ?
Nexeroff Severasse
Asymmetrical Explorations
#1160 - 2013-06-03 10:12:50 UTC  |  Edited by: Nexeroff Severasse
XxPsykosisxX wrote:
.....And training que is currently inactive....... I love missing out on SP due to DT!!!


***sarcasm***


Ooookay Vanilla Ice, seriously, a few hours and crying about your training que? Seriously?

Oh, sarcasm, hope you accept mine, your toon really does look like Vanilla Ice... =)