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Unscheduled downtime - Sunday, June 2nd, 2013

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Wallis Jenkins
GiveMeURFace
#1001 - 2013-06-03 09:44:04 UTC
Hey CCP maybe u can start with patching Odyssey already)

This is the way the world ends...
Pak Narhoo
Splinter Foundation
#1002 - 2013-06-03 09:44:09 UTC
Testiclees Aldent wrote:
CCP Falcon wrote:
We currently have no ETA for the server to be brought back online, however we will update this forum thread as and when more information becomes available.


21 day old n00b here but it seems to me that updating the forum thread isn't very useful when it is every bit as unreachable as Tranquility.

Having a media person keeping twitter & facebook updated would have been much more useful I think.


https://twitter.com/search?q=%23tweetfleet&src=hash
https://twitter.com/EveOnline
https://t.co/Llza58wYLh <-CCP on facebuck
Bo-Yan Turobni
Republic Military School
Minmatar Republic
#1003 - 2013-06-03 09:44:10 UTC
My plex time is ticking.....What?
Shaun Klaroh
Th3 Darp Legion
#1004 - 2013-06-03 09:44:11 UTC
Testiclees Aldent wrote:
CCP Falcon wrote:
We currently have no ETA for the server to be brought back online, however we will update this forum thread as and when more information becomes available.


21 day old n00b here but it seems to me that updating the forum thread isn't very useful when it is every bit as unreachable as Tranquility.

Having a media person keeping twitter & facebook updated would have been much more useful I think.


They had updates via twitter, and their facebook pointed to twitter for the updates.
Biff Roidpoker
Perkone
Caldari State
#1005 - 2013-06-03 09:44:18 UTC
After all this time, still no eta only shows what CCP really thinks about its customers.
M1NGE EATER
Aliastra
Gallente Federation
#1006 - 2013-06-03 09:44:34 UTC
Sgt Sully wrote:
Thx for the update! Any chance of another 50k SP? <3


Think we deserve more than 50k this time as is longet down time this time
Astrid Stjerna
Sebiestor Tribe
#1007 - 2013-06-03 09:44:36 UTC
Jared Haywire wrote:
As an incident and demand manager I know just how hectic and crazy things must have been over at CCP.
Mad respect and lots of love for everyone dedicated to bringing the game back. You guys rock!


Small-business network tech here -- lost a server last year due to hardware failure. We had to build one from parts and restore (manually) from a two-year-old offsite backup.

CCP, you guys just cemented my trip to Fanfest next year -- I want to shake your hands for the dedication you've shown to your players in the past twenty-four hours. :)

I can't get rid of my darn signature!  Oh, wait....
Vance Rayner
Doomheim
#1008 - 2013-06-03 09:44:40 UTC
Haidi Klum wrote:
well good work to you all ccp alts working hard on posting praising messages to yourselves in forums and twitter/facebook. If you dont want to be refunded for your lost time, its your choice. Yesterday was a weekend day i intended to spend by playing some eve. When i want to "get outside", "enjoy my RL", i do not pay for this game. Yes those CCP programmers supposedly worked yesterday too ( altough i have some doubts since they claim they took down their servers on purpose after discovering the DDoS, however there was no usual warning in game "put your pilot to safety etc" ), BUT THEY ARE PAID FOR THAT. BY US. So stop k***ing a*s and do not pretend you are real paying players. You are pathetic.


Roll
Absolon Echerie
Roving Guns Inc.
Pandemic Legion
#1009 - 2013-06-03 09:44:59 UTC
thanks for the hard work fixing it. has to suck for you guys having to take the server(s) offline cuz of something like this

i hope the server is a bit ddos proof now, especially with the coming login spam Lol
fo0d
Caldari Provisions
Caldari State
#1010 - 2013-06-03 09:45:03 UTC
Darth Kilth wrote:
I went outside an played some 'Real Life' and it's gameplay was horrible, I want to my space ships back!


I went outside and the graphics weren't very good.
laysha
DBR Corp
#1011 - 2013-06-03 09:45:07 UTC
Ugh the panic of knowing your skill que is about to run out and be powerless to do anything about it
Biff Rodgers
Caldari Provisions
Caldari State
#1012 - 2013-06-03 09:45:08 UTC
Space Hottie wrote:
Jekarn Tsurpalen wrote:
**** it, unscheduled downtime, may as well roll out Odyssey early :P



I agree its june 3 now and server is still offline , might as well roll out Odyssey , instead of double extended downtime on june 4.


Dosn't work quite like that. Thats adding complexity to a bad situation. 1st get the system up and running, then run root cause analisys, then there is the incident reports, then there is the fix what ever was the root cause was to prevent it happening again. Then you can look at making changes like rolling out Odyssey. If anything this may delay any roll outs if CCP use ITIL.
Smohq Anmirorz
State War Academy
Caldari State
#1013 - 2013-06-03 09:45:12 UTC
Shaun Klaroh wrote:
Good to see the site is back up and running at least. While the outage was reported on game sites, not everyone reads those.


lol...does this mean you like your outrage to be homegrown right here?
Warlord Krun
Doomheim
#1014 - 2013-06-03 09:45:17 UTC
Its frecking sad this **** happends but it did so i asking all to lets work togheter and get them a new coffe pot so they can keep working
Gaming God
Gaming God Corporation
#1015 - 2013-06-03 09:45:36 UTC
Hacker group LulzSec, the same group that's attacked Sony and Nintendo in the past, has tweeted that it's committed three distributed denial of service attacks against gaming companies today, bringing down EVE Online's Tranquility server, Minecraft's multiplayer services, and the Escapist Magazine's website. EVE Online's CCP has confirmed both the outage and the attack, the Escapist is unreachable at the moment, and Minecraft creator Notch says that things were down, but supposedly service has been restored.

LulzSec hasn't shared a reason for the attacks just yet, but we can only guess it's, as they say, "for teh lulz."

Update: The group has gone after Riot Games' League of Legends servers as well. Attempting to log in to the game gives a "server busy" message, though there's no official word from the company yet.
Wallis Jenkins
GiveMeURFace
#1016 - 2013-06-03 09:45:39 UTC
Biff Roidpoker wrote:
After all this time, still no eta only shows what CCP really thinks about its customers.

No ETA means go do something, for example go finally see ur childrenBig smileBig smile

This is the way the world ends...
Larodil
State War Academy
Caldari State
#1017 - 2013-06-03 09:45:45 UTC
CCP's trying to handle some serious "blob warfare". But in all seriousness, hoping for the best. I had skill queues coming out today. Cry
Templar Knightsbane
Ministry of War
Amarr Empire
#1018 - 2013-06-03 09:46:17 UTC
Nexeroff Severasse wrote:
Templar Knightsbane wrote:
Nexeroff Severasse wrote:
Templar Knightsbane wrote:
General Guardian wrote:
Cluster not accepting connections here (once again)

West Australia


The servers havent gone back up yet for anyone, so AU tz can feel just as hard done by as the bitching americans, im pretty sure the forums going back up is a sign that all will be back to normal in New Eden soon, you can then set your ice mining alts and your macro and go AFK again.


If you are going to say "bitching americans" you can at least capitalize Americans, it is after all proper.

Oddly enough, it sounds like you are the one doing the bitching, and in a way that is extremely sarcastic which makes it that much more bitchy.


I'm guessing you American. Your primetime was RUINED. Your already pissing me off...


My Government is American, I'm a Human

And my prime time starts when the server is up. =)

Most likely, a huge percentage of the people that play EVE are American, which is most likely why you think all Americans *****. But you are the one speaking English, and bitching about Americans. Seems ironic to me.

I do happen to agree however that people shouldn't be bitching about the down time, specially being that it wasn't CCP's fault at all. While I do agree with that, I don't agree with your attitude towards Australians and Americans, or any other nationality for that matter. In this one place in the entire world where people can exist without racial or national bias, without religious bias, without regard to all those worldly things that cause unreasonable conflict such as skin color, etc, you feel the need to insult specific people, and for what purpose?


1. I speak English as i was born, raised and have lived all my life in England, where i think the English language originated from.

2. You think America is a place without religious bias, where people exist without racial bias, hahaha i seriously hope your being 100% sarcastic!!!
Capt Starfox
GoonWaffe
Goonswarm Federation
#1019 - 2013-06-03 09:46:28 UTC
M1NGE EATER wrote:
Sgt Sully wrote:
Thx for the update! Any chance of another 50k SP? <3


Think we deserve more than 50k this time as is longet down time this time


Highly doubt any free SP will be given; it's not CCP's fault and theyre busting ass to fix it.

Abandon all hope ye who x up in fleet
Shocker Stalin
Doomheim
#1020 - 2013-06-03 09:46:35 UTC
Major 'Revolver' Ocelot wrote:
Meanwhile kids in sierra leone are losing limbs, first world problems.


I have not hacked the limbs off of a single child today. Am I allowed to bemoan lost time I paid for? Blink