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Unscheduled downtime - Sunday, June 2nd, 2013

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Max Godsnottlingson
Viziam
Amarr Empire
#501 - 2013-06-02 07:02:57 UTC
Well Eve may be back up and running. But my launcher isn't. It reports that Eve is live with 21K+ in game, but then I get a load of Russian script but no launch button.
gargars
Willco Inc.
#502 - 2013-06-02 07:03:12 UTC  |  Edited by: gargars
James Amril-Kesh wrote:
I too expect CCP to have every single and hardware configuration possible to make sure that any changes made work 100% of the time on all conceivable platforms.



How is this in any way a hardware configuration problem? Read the posts dude.
Fedman Kasad
Sebiestor Tribe
Minmatar Republic
#503 - 2013-06-02 07:04:04 UTC
James Amril-Kesh wrote:
I too expect CCP to have every single and hardware configuration possible to make sure that any changes made work 100% of the time on all conceivable platforms.



wrong thread dude ... this is about faults at their end
Dassco Seawolf
Forsaken Reavers
#504 - 2013-06-02 07:04:46 UTC
Griffin Rhys wrote:
With respect CCP, this has been said many times - get rid of this piece of crap launcher you have forced on us. We were perfectly happy with the old login screen. It wasn't broke so why in hell did you fiddle with it?!



LOL we all know in this world, that which isn't broke is the first thing to fix and save that which is broke for another day.
freddy madball
Starfleet Inc.
#505 - 2013-06-02 07:05:23 UTC  |  Edited by: freddy madball
CCP Falcon wrote:
The Tranquility cluster has been taken offline as of 03:06 UTC in order to enable us to investigate several network issues that have occurred this morning.



UPDATE - 06:41 UTC - COFFEE POT BROKEN FROM OVERUSE - SEND HALP




OMG now were in real trouble!!!!!!!!!!! lol just tell me the hamsters didn't escape too!
The Reaper J
Kings.Guard.
#506 - 2013-06-02 07:05:24 UTC
CCP Falcon wrote:
The Tranquility cluster has been taken offline as of 03:06 UTC in order to enable us to investigate several network issues that have occurred this morning.

We currently have no ETA for the server to be brought back online, however we will update this forum thread as and when more information becomes available.

We apologize for this unexpected downtime, and any inconvenience it may cause.


UPDATE - 03:06 UTC - Tranquility Offline
UPDATE - 03:30 UTC - We are currently investigating several network issues
UPDATE - 03:31 UTC - COFFEE 0_o
UPDATE - 03:52 UTC - Investigation into the current network outages is still ongoing
UPDATE - 04:10 UTC - We are currently bringing Tranquility online in VIP mode for testing
UPDATE - 04:11 UTC - MOAR COFFEE
UPDATE - 04:17 UTC - Testing is now complete and VIP mode has been lifted
UPDATE - 04:30 UTC - We are currently investigating several login issues that are being experienced
UPDATE - 05:00 UTC - Investigation into ongoing login issues is currently in progress
UPDATE - 05:01 UTC - SO MUCH COFFEE
UPDATE - 05:30 UTC - Investigation into login issues is ongoing - Please bear with us
UPDATE - 06:00 UTC - We are currently working toward the root cause of current login issues
UPDATE - 06:40 UTC - Investigation into socket closed issues and login issues is ongoing
UPDATE - 06:41 UTC - COFFEE POT BROKEN FROM OVERUSE - SEND HALP


Wow.....you guys are having issues. My client is suddenly in russian or some kind of slavic. What the hell.......and the language chosen shows english.....hahahahaha.....what a mess up.
Shey Danu
CSR Star Command
Citizen's Star Republic
#507 - 2013-06-02 07:05:42 UTC
This is going to screw my transport contracts.. I had 18 hours left on them about.. 10 hours ago and now I'm to tired to complete them before the deadline.. really hoping you turn back the clock on contracts because of this.. that's a few billion isk that woudl seriously **** me off to lose.
Boiglio
Center for Advanced Studies
Gallente Federation
#508 - 2013-06-02 07:05:47 UTC
CCP Falcon wrote:

OP updated again.

Unfortunately there's no more news that I can give you guys right now, other than we're working as quickly and thoroughly as we can to pinpoint and resolve ongoing issues that some of you are still experiencing.



Heh. For what it's worth, you're doing great work here. I can't tell you enough how much I appreciate being able to just periodically check the original post of this thread and find out exactly what's happening. Instead of developing one of those dull headaches of frustration, I'm sipping hot cocoa and drafting evemails to be sent when things are back to normal again. Everyone waiting on responses from me should be thanking you as well. Blink

If I could, I'd upload coffee for you--properly done public/community relations requires copious amounts of caffeine, seemingly. I'm in Seattle, the epicenter of coffee snobbery, and well, I could hook you up with the good stuff. :P

Keep up the good work, and Boiglio is not able to log in from Seattle, WA, USA.

~Boiglio Cool
tianan
Project.Nova
The Initiative.
#509 - 2013-06-02 07:06:03 UTC
Luncher still in russian and after every connection socket was closed message
Just Another Capsuleer
State War Academy
Caldari State
#510 - 2013-06-02 07:06:29 UTC
JUST DISCONNECT THEM ALL.
THIS LAUNCHER BELONGS TO US.
gargars
Willco Inc.
#511 - 2013-06-02 07:10:19 UTC
Logon still in Russian. Not even trying it. Unsafe at best.
Habaticus
Center for Advanced Studies
Gallente Federation
#512 - 2013-06-02 07:10:24 UTC
Dassco Seawolf wrote:
Habaticus wrote:
Ok time to get some feedback on the "Socket was closed" issue. Can now get to the game, but it drops my characters before bringing up the game. OS Win 8.

Just anything like "we know - working it - shutup for Chrissake." Anything would make happy :}



I took a shot in the dark because i was experiencing the same problem, but I restarted my computer... it updated WIN 8 and when i came back in and logged in regularly, it logged me in as it should.


A couple of people suggested this and it worked -- whether providence or software magic - Thanks for input
Astrid Stjerna
Sebiestor Tribe
#513 - 2013-06-02 07:10:41 UTC
gargars wrote:
James Amril-Kesh wrote:
I too expect CCP to have every single and hardware configuration possible to make sure that any changes made work 100% of the time on all conceivable platforms.



How is this in any way a hardware configuration problem? Read the posts dude.


sar·casm (särkzm)
n.
1. A cutting, often ironic remark intended to wound.
2. A form of wit that is marked by the use of sarcastic language and is intended to make its victim the butt of contempt or ridicule.
3. The use of sarcasm. See Synonyms at wit1.

I can't get rid of my darn signature!  Oh, wait....
Jada Maroo
Native Freshfood
Minmatar Republic
#514 - 2013-06-02 07:12:26 UTC
gargars wrote:
Logon still in Russian. Not even trying it. Unsafe at best.


Oh come on. Go ahead and send your password down some Russian mystery hole. What could go wrong.
DNKD
ABSOLUTE GHOSTS
#515 - 2013-06-02 07:12:58 UTC  |  Edited by: DNKD
Do I need to learn russian... Big smile

I prefer deutsche instead of russian.

There are chances to play the game today in english?
gargars
Willco Inc.
#516 - 2013-06-02 07:13:00 UTC
Astrid Stjerna wrote:
gargars wrote:
James Amril-Kesh wrote:
I too expect CCP to have every single and hardware configuration possible to make sure that any changes made work 100% of the time on all conceivable platforms.



How is this in any way a hardware configuration problem? Read the posts dude.


sar·casm (särkzm)
n.
1. A cutting, often ironic remark intended to wound.
2. A form of wit that is marked by the use of sarcastic language and is intended to make its victim the butt of contempt or ridicule.
3. The use of sarcasm. See Synonyms at wit1.



Cute but makes no sense and no obvious link to 'sarcasm'
Melgrin LeNain
Dwarven Pulsar Incorporation
#517 - 2013-06-02 07:14:20 UTC
Shocked Coffee pot broken...

I understand, tough times.

Well, just woke up this morning to a slavic message on the launcher and no play button.

By the way, I do feel sorry for the new launcher, I really liked the old login screen.

Looking forward to June 4. I'm happy my training isn't finishing right now.
gargars
Willco Inc.
#518 - 2013-06-02 07:14:27 UTC
Jada Maroo wrote:
gargars wrote:
Logon still in Russian. Not even trying it. Unsafe at best.


Oh come on. Go ahead and send your password down some Russian mystery hole. What could go wrong.


LOL. Don't even want to go there. And shouldn't have to.
Brisingr Ostus
Malevelon Roe Industries
Convocation of Empyreans
#519 - 2013-06-02 07:14:37 UTC
soo been 4 hrs and I still get socket closed with 25k people on. ffs what is the problem? All my friends are on, my corp but im still having issues? Always screwing **** up
Shamata
The Journeyman project
Main Stage Strip Miners Excavation and Exploration
#520 - 2013-06-02 07:19:13 UTC
Follow this few steps and u will be online in matters of a few minutes

Step 1: The Network Outage

Step 2: Installing more RAM

Step 3: Duct Tape repair "for minmatar pilots"

If that didnt help go to step 4-5

Step 4: Computer is Dead

Step 5 :Prepar yourself