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EVE Launcher update on May 21, 2013

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Leggey89
A Big Enough Lever
#2461 - 2013-05-22 21:00:09 UTC
I might not be the first to comment on this, but has anyone else noticed the opposite message we are being sent....
http://www.youtube.com/watch?v=SXojDrEOzMw - 12mins 50secs

"we are having a war on loading bars"

So the new launcher.... creates a loading bar screen!!!!! WTF is this about?

In other news - Dear CCP my launcher opened ok, but showing me that opening video is a little of preaching to the converted.

Constructive feedback for you:
It might be worth you noting that the only reason you keep you're player base despite the huge amount of upset you seem to cause them, is that you are unique in the game you offer. Keep upsetting them and this will change, someone will create something not even as good, but good for its consumers and they will get your audience. Might be worth fixing it before someone takes advantage of you.
MaRU2760 133
Unit 439
#2462 - 2013-05-22 21:07:59 UTC
Another thing that bothers me is that we haven't heard anyone from CCP admit that this upgrade was a mistake. And no explanation of why they won't roll it back. It's pretty obvious that a lot of people are unhappy with it, even if they can get it to work at all.

What's up with that?

How about a simple, "We're sorry for any inconvenience we may have caused."

I mean, this isn't a player problem. The players didn't write, or rather fail to write, the new launcher software. CCP did.

Someone mentioned an apology from Hilmar. Sorry to admit it, but anything Hilmar says makes me madder than if he just kept his mouth shut.
Nervon
HaveItYourWay Corp
#2463 - 2013-05-22 21:08:33 UTC
OK, two-factor authentication
I would like to have that
with increased security does come some inconvenience, but most places that have two-factor authentication have it as an option.
You still need to address the multiple account part and the master account.

Regarding issues with bad releases, most people remember having to run and place the largest item in their training queue right before a patch.... Sometime it would be a few days to settle and you never wanted to be part of the people that lost stacks of items, or some other horrible story of patches gone wrong.. They have gotten better at patches, but this launcher needs to be taken back and fixed to match ALL users not just the single account players.

Will'b'one
Sebiestor Tribe
Minmatar Republic
#2464 - 2013-05-22 21:09:11 UTC
Leggey89 wrote:
I might not be the first to comment on this, but has anyone else noticed the opposite message we are being sent....
http://www.youtube.com/watch?v=SXojDrEOzMw - 12mins 50secs

"we are having a war on loading bars"

So the new launcher.... creates a loading bar screen!!!!! WTF is this about?

In other news - Dear CCP my launcher opened ok, but showing me that opening video is a little of preaching to the converted.

Constructive feedback for you:
It might be worth you noting that the only reason you keep you're player base despite the huge amount of upset you seem to cause them, is that you are unique in the game you offer. Keep upsetting them and this will change, someone will create something not even as good, but good for its consumers and they will get your audience. Might be worth fixing it before someone takes advantage of you.





With the amount I pay on a monthly basis for this game, I expect quality service and proper updates from the EVE teams, and this has just ticked me off. Honestly just give me a similar game and better service with lower costs involved and I'll hit the road.

Why should we resort to manipulating or falling back on old files to get the game playing? bullshit, that's poor customer service. i expected this to be fixed by the time I got home, too much credit given I see.
Perramas
DreddNaut
#2465 - 2013-05-22 21:26:06 UTC
This is what I see when I use the new launcher http://www.youtube.com/watch?v=oHg5SJYRHA0

Great minds discuss ideas, average minds discuss events, small minds discuss people- Eleanor Roosevelt

Nyalana T'zam
Federal Navy Academy
Gallente Federation
#2466 - 2013-05-22 21:43:02 UTC
When is this going to be fixed? I still cant log on. Whenever I start the launcher, It says Offline Mode, So I run the EXEfile.exe, only it says there is a patch, so I try to install the patch which gives me an error, and kicks me to the launcher..... I had 10 days left to plex, and ALMOST enough iskies AND my training queue want empty last night...... I believe I am entitled to a 2 day plex..
Verithian
Long Pig Luncheon Meat
Sending Thots And Players
#2467 - 2013-05-22 21:44:05 UTC  |  Edited by: Verithian
Leggey89 wrote:


Constructive feedback for you:
It might be worth you noting that the only reason you keep you're player base despite the huge amount of upset you seem to cause them, is that you are unique in the game you offer. Keep upsetting them and this will change, someone will create something not even as good, but good for its consumers and they will get your audience. Might be worth fixing it before someone takes advantage of you.



I have to agree with Leggey here.

Some of us have been playing this game for a long time. When you guys (CCP) make changes to the game it seems that our request for changes and fixes are ignored in place of fluffy graphics and pointless sh*t.

It feels like we are moving back in time... say like North Korea 1950

And over the past 2 years you have managed to screw up PICK_A_NOUN

But we, the community, the players are what make Eve successful. We are the ones who continually pull in our friends, girlfriends, wives, brothers, sisters, nephews to come play with us. It's the community that makes the game, not the game itself.

If you continue to ignore us and treat us like idiots, we will leave... and take our extended families elsewhere. We will pull them away from their machines to do other things.

I'll be happy with putting all my toons in cold storage and stop paying you 80+ bucks a month.

As for the launcher, CCP Guard I know your trying to do the right thing, but a FAQ for what is basically a login screen? Who does that?

We dont need to have the ability to tweet or skype from the login, fluffy graphics, a warp tunnel each time we gate jump or flashy animated icons that suck power away from our already over priced graphics cards.

Give us the content we ask for and tell those idiots who are asking for the fluff to sod off. They are not paying the bills.
RadicalOne
Welcome to Estonia
Post Nord
#2468 - 2013-05-22 21:59:45 UTC
Hey CCP How about a simple, "We're sorry for any inconvenience we may have caused."

All the people in this thread are PAYING CUSTOMERS that haven'nt even heard so much as "my bad" from you ! WTF

My "new and improved" launcher tells me im working in offline mode (i.e it doesn't work at all) and i have to search through the forum to find a way to fix this issue poasted by other players not CCP. again WTF !

There is 124 pages of posts here from PAYING CUSTOMERS who are unhappy because
a) You (CCP) replaced the working, ergonomic, fast, well developed launcher with a buggy, slow, ****** launcher
b) You (CCP) post about how you "never officially supported" multiple clients (i.e. all us PAYING CUSTOMERS with multiple accounts/clients can look forward to zero effort to make this "new improved" launcher work unless it takes almost no effort to solve
c) You (CPP) dont implement a roll back of the obviously broken launcher
d) You (CCP) never so much as say "sorry" to your PAYING CUSTOMERS for breaking the game.

This "new launcher" is some of the worst software development twinned with poor customer relations i have seen in a long time
ra773
Dirty Diggers Inc
#2469 - 2013-05-22 22:01:34 UTC
CCP UR NEW LAUNCHER SUCKS.

why u care for such small fish.

arent u anything important to do in the game.

Travis J Penken
Science and Trade Institute
Caldari State
#2470 - 2013-05-22 22:08:55 UTC
I play from 3 different computers, during the day.

They are very different set up - OS, gpu, CPU are alldifferent - how is this "single login crap" ever going to help me, or people like me?

It's not just an annoyance, it's utter crap.

That launcher has to go - or.. I (and my accounts) will.
ra773
Dirty Diggers Inc
#2471 - 2013-05-22 22:10:16 UTC
Verithian wrote:
Leggey89 wrote:


Constructive feedback for you:
It might be worth you noting that the only reason you keep you're player base despite the huge amount of upset you seem to cause them, is that you are unique in the game you offer. Keep upsetting them and this will change, someone will create something not even as good, but good for its consumers and they will get your audience. Might be worth fixing it before someone takes advantage of you.



I have to agree with Leggey here.

Some of us have been playing this game for a long time. When you guys (CCP) make changes to the game it seems that our request for changes and fixes are ignored in place of fluffy graphics and pointless sh*t.

It feels like we are moving back in time... say like North Korea 1950

And over the past 2 years you have managed to screw up PICK_A_NOUN

But we, the community, the players are what make Eve successful. We are the ones who continually pull in our friends, girlfriends, wives, brothers, sisters, nephews to come play with us. It's the community that makes the game, not the game itself.

If you continue to ignore us and treat us like idiots, we will leave... and take our extended families elsewhere. We will pull them away from their machines to do other things.

I'll be happy with putting all my toons in cold storage and stop paying you 80+ bucks a month.

As for the launcher, CCP Guard I know your trying to do the right thing, but a FAQ for what is basically a login screen? Who does that?

We dont need to have the ability to tweet or skype from the login, fluffy graphics, a warp tunnel each time we gate jump or flashy animated icons that suck power away from our already over priced graphics cards.

Give us the content we ask for and tell those idiots who are asking for the fluff to sod off. They are not paying the bills.



FULL SUPPORT !

4 Accounts and i dont need this shiny **** as long as the basic are not running as they should be.

In large battle i have to turn of the nioe graphics anyway even with highend rig. so what the hell.

and now the worts thing came with ur great new launcher.

Ginger Barbarella
#2472 - 2013-05-22 22:16:09 UTC
Roime wrote:
Also, posting in a #firstworldproblems thread



And you're sitting in front of a computer connected to the internet (or using a smartphone with wireless internet connectivity) reading a Forum about a computer game. Why aren't you out digging wells for some village in tbe Congo or South Africa or elsewhere? Why aren't you out working at a food kitchen for hungry children before their school day?

You, sir, need to stfu in a big way.

"Blow it all on Quafe and strippers." --- Sorlac
Ginger Barbarella
#2473 - 2013-05-22 22:17:09 UTC
Travis J Penken wrote:

That launcher has to go - or.. I (and my accounts) will.


No, you won't, so quit being melodramatic.

"Blow it all on Quafe and strippers." --- Sorlac
Will'b'one
Sebiestor Tribe
Minmatar Republic
#2474 - 2013-05-22 22:20:59 UTC
Ginger Barbarella wrote:
Roime wrote:
Also, posting in a #firstworldproblems thread



And you're sitting in front of a computer connected to the internet (or using a smartphone with wireless internet connectivity) reading a Forum about a computer game. Why aren't you out digging wells for some village in tbe Congo or South Africa or elsewhere? Why aren't you out working at a food kitchen for hungry children before their school day?

You, sir, need to stfu in a big way.




_____________-

**** off, South Africa doesn't need charity, why don't you go dig a well and drown in it.
Qebh
Ministry of War
Amarr Empire
#2475 - 2013-05-22 22:24:43 UTC  |  Edited by: Qebh
I realize I'm a bit late to the party here, but for the love of all that is good and holy, can we please have the old launcher back?

That is all.

Regards,
-Q.

EDIT to clarify:

I'm not having any actual bug-like "problems" with the new launcher as such. It is just a big step backwards in usability. A couple points...

> Switching between accounts is now slower/more clicks.

> If EVE is running, my second client installation refuses to run via its own launcher, as it would before.

> I liked the login screen.

> Launching ExeFile directly is not an acceptable workaround. I want a single shortcut that runs the game and handles patches (you know, like the old launcher did).

Overall an inconvenient downgrade.

|** The problem with the youth of today is that one is no longer part of it. -Salvador Dali **|
Travis J Penken
Science and Trade Institute
Caldari State
#2476 - 2013-05-22 22:24:58 UTC
Ginger Barbarella wrote:
Travis J Penken wrote:

That launcher has to go - or.. I (and my accounts) will.


No, you won't, so quit being melodramatic.



Moving my stuff to lowsec from 0.0 as we speak.

I have taken a 2 year break before, i dont have any troubble subsituting EVE with real life. I came back just 4 months ago. EvE for me is fun - if it's not, i dont play.
Nex Killer
Perkone
Caldari State
#2477 - 2013-05-22 22:43:30 UTC
dammm 124 pages!
Niding
Lowlife.
Snuffed Out
#2478 - 2013-05-22 22:44:05 UTC
New launcher is horrible.

Ackward to use and userunfriendly to the extreme.

The launcher that predated this one was much much much better.
MaRU2760 133
Unit 439
#2479 - 2013-05-22 22:49:17 UTC
Verithian wrote:
Leggey89 wrote:


Constructive feedback for you:
It might be worth you noting that the only reason you keep you're player base despite the huge amount of upset you seem to cause them, is that you are unique in the game you offer. Keep upsetting them and this will change, someone will create something not even as good, but good for its consumers and they will get your audience. Might be worth fixing it before someone takes advantage of you.



I have to agree with Leggey here.

Some of us have been playing this game for a long time. When you guys (CCP) make changes to the game it seems that our request for changes and fixes are ignored in place of fluffy graphics and pointless sh*t.

It feels like we are moving back in time... say like North Korea 1950

And over the past 2 years you have managed to screw up PICK_A_NOUN

But we, the community, the players are what make Eve successful. We are the ones who continually pull in our friends, girlfriends, wives, brothers, sisters, nephews to come play with us. It's the community that makes the game, not the game itself.

If you continue to ignore us and treat us like idiots, we will leave... and take our extended families elsewhere. We will pull them away from their machines to do other things.

I'll be happy with putting all my toons in cold storage and stop paying you 80+ bucks a month.

As for the launcher, CCP Guard I know your trying to do the right thing, but a FAQ for what is basically a login screen? Who does that?

We dont need to have the ability to tweet or skype from the login, fluffy graphics, a warp tunnel each time we gate jump or flashy animated icons that suck power away from our already over priced graphics cards.

Give us the content we ask for and tell those idiots who are asking for the fluff to sod off. They are not paying the bills.


A purrrfect statement of the problem.
Falstaff McGillicuddy
Task Force 641
Empyrean Edict
#2480 - 2013-05-22 23:01:41 UTC
Effing horrible. So the updating happened and I was able to start the first client. THen when I tried to log onto my second account.....no. No launch. Checking the processes I see 4 instances of the Launcher.exe,

In game: I can't launch a Vaga because somehow, impossibly, I've managed to load more mods into the highs than there are highs. Um. What?

I'm sure this is a tale of updates and change resistance, but this is easily the worst implemented update to date. We should all get some in game reward for putitng up with this/

We are paying clients, CCP, and you are not providing the service for which you are being paid.