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Great job CCP!

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Bob Blunts
#1 - 2013-05-22 17:52:05 UTC
Don't get discouraged by all the whinebears posting in GD. You guys handled the launcher problems yesterday professionally and with amazing tact considering the ignorant, vile rhetoric that was hurled at you all day long.

Thanks for your efforts in communicating and collaborating with the community to iron out the issues with the new launcher. Special thanks to CCP Atropos for handling all the rude comments made by the community with such Good grace. You're a better person than I, thats for sure.

The launcher is great by the way! Despite the endless complaining on GD, I find the drop down menu streamlines the process of logging in multiple accounts greatly. I'm hoping that this new launcher will eventually allow us to switch pilots on an account without relogging.

I suspect that if some of these endlessly complaining neckbeards would join us in the 21st century and let their Windows XP machines die GD would be a lot quieter when you make changes like this.

Anyhow, I just wanted to offer some positive feedback. CCP really is a cut above the rest, and I think some of these people forget that sometimes.
Cipher Deninard
Center for Advanced Studies
Gallente Federation
#2 - 2013-05-22 17:54:44 UTC
Agree completely. You guys seem to get taken for granted a lot around here. Everybody makes mistakes and from what I've seen CCP put in an awful lot of effort to avoid and correct mistakes they may make. :)
Solhild
Doomheim
#3 - 2013-05-22 17:55:42 UTC  |  Edited by: Solhild
Bob Blunts wrote:
Don't get discouraged by all the whinebears posting in GD. You guys handled the launcher problems yesterday professionally and with amazing tact considering the ignorant, vile rhetoric that was hurled at you all day long.

Thanks for your efforts in communicating and collaborating with the community to iron out the issues with the new launcher. Special thanks to CCP Atropos for handling all the rude comments made by the community with such Good grace. You're a better person than I, thats for sure.

The launcher is great by the way! Despite the endless complaining on GD, I find the drop down menu streamlines the process of logging in multiple accounts greatly. I'm hoping that this new launcher will eventually allow us to switch pilots on an account without relogging.

I suspect that if some of these endlessly complaining neckbeards would join us in the 21st century and let their Windows XP machines die GD would be a lot quieter when you make changes like this.

Anyhow, I just wanted to offer some positive feedback. CCP really is a cut above the rest, and I think some of these people forget that sometimes.


I agree. Can I now have a million skill points per account for not being able to play yesterday please.

EDIT: To clarify; I'm not particularly bothered about the evening off. The world appears still to be here.
2nd EDIT: I will miss the expansion splash screen and music. Also, the character selection page is looking tired. Hmmm..?
Murk Paradox
Ministry of War
Amarr Empire
#4 - 2013-05-22 17:58:26 UTC
Fortunately, the only problem I had was the evebrowser was running in the background and wouldn't patch with the installer update(was in error details). Simply closing it and reloading the installer worked just fine.

This post has been signed by Murk Paradox and no other accounts, alternate or otherwise. Any other post claiming to be this holder's is subject to being banned at the discretion of the GM Team as it would violate the TOS in regards to impersonation. Signed, Murk Paradox. In triplicate.
Unsuccessful At Everything
The Troll Bridge
#5 - 2013-05-22 18:08:47 UTC
I would also like to thank the ISDs who worked overtime to lock all the launcher related threads and direct people to the proper threads.

Also, thanks to the CCP employees who endured all the "contructive" critisism offered by our fine array of forum posters.

Since the cessation of their usefulness is imminent, may I appropriate your belongings?
Vera Denjuros
Black Void Forges
#6 - 2013-05-22 18:15:54 UTC
But... its taking one ingame login screen that has bucketfulls of style and replacing it with one that is a cluttered and ugly. It does irrefutably not make login easier, its supposed to replace the old launcher AND the ingame login, and compared to that it looks very cheap.
Zak Breen
Breen Enterprises
#7 - 2013-05-22 18:28:38 UTC
I can see how it might be annoying for those of you with multiple toons but overall I like the new launcher.

Perhaps allow us to choose which character we want to login with on the launcher instead of going to the character select screen, though?

Maturity, one discovers, has everything to do with the acceptance of not knowing. http://www.di.fm/spacemusic
Alexa Coates
Center for Advanced Studies
Gallente Federation
#8 - 2013-05-22 18:33:40 UTC
Now that the launcher is fixed, I can indeed say it is very nice.

Apart from losing all my client settings. But it took maybe 5 minutes to get all that set back up.

I've noticed a performance increase as well. I sense a stealth-patch along with the launcher.

That's a Templar, an Amarr fighter used by carriers.
Bob Blunts
#9 - 2013-05-22 18:35:46 UTC
Vera Denjuros wrote:
But... its taking one ingame login screen that has bucketfulls of style and replacing it with one that is a cluttered and ugly. It does irrefutably not make login easier, its supposed to replace the old launcher AND the ingame login, and compared to that it looks very cheap.



I find that the launcher DOES make it easier to log in, so your opinion is definitely not "irrefutable". I also don't find the launcher ugly or cluttered, but thats really beside the point I'm making here.

My point is that this community treats CCP like crap and that for the most part it is totally unwarranted. Regardless of what you or I may think of the new launcher, the way CCP handled the problems that arose was nothing short of spectacular.

Some of the ingrates on this forum would do well to realize that candid and personable game studios are a rarity in this age of faceless entertainment conglomerates. Name one other mmo where the players get this level of interaction and communication from the devs, both in game and out. It is discouraging that some members of the community use this intimate relationship to utterly crap on everything CCP does.
Vera Denjuros
Black Void Forges
#10 - 2013-05-22 18:45:34 UTC
Bob Blunts wrote:
Vera Denjuros wrote:
But... its taking one ingame login screen that has bucketfulls of style and replacing it with one that is a cluttered and ugly. It does irrefutably not make login easier, its supposed to replace the old launcher AND the ingame login, and compared to that it looks very cheap.



I find that the launcher DOES make it easier to log in, so your opinion is definitely not "irrefutable". I also don't find the launcher ugly or cluttered, but thats really beside the point I'm making here.

My point is that this community treats CCP like crap and that for the most part it is totally unwarranted. Regardless of what you or I may think of the new launcher, the way CCP handled the problems that arose was nothing short of spectacular.

Some of the ingrates on this forum would do well to realize that candid and personable game studios are a rarity in this age of faceless entertainment conglomerates. Name one other mmo where the players get this level of interaction and communication from the devs, both in game and out. It is discouraging that some members of the community use this intimate relationship to utterly crap on everything CCP does.


Ok so changing the eve shortcut on your desktop, so it opens the exefile.exe, which bypasses the launcher alltogether definately isent easier or at most, exactly as easy, while maintaining that lovely login screen, which looks so infintely better than the launcher... is just... am i grasping for straws here?
Dub Step
Death To Everyone But Us
#11 - 2013-05-22 18:51:38 UTC
I didn't use the old launcher and thankfully I don't need to use this one either. Thanks for cocking up all of my settings for no good reason though. This new launcher adds zero functionality, actually broke my game client, removed my settings and won't even close on launching despite the setting being available in the options screen.
Bob Blunts
#12 - 2013-05-22 19:10:50 UTC
Dub Step wrote:
I didn't use the old launcher and thankfully I don't need to use this one either. Thanks for cocking up all of my settings for no good reason though. This new launcher adds zero functionality, actually broke my game client, removed my settings and won't even close on launching despite the setting being available in the options screen.


Why dont you try taking some personal responsibility rather than lay everything at CCP's door. CCP Atropos very clearly told the community how to recover their settings. Myself and many many others had no issues successfully following these directions. I hate to break this to you, but your inability to read or comprehend instructions is not CCP's problem.

Have you even considered the possibility that your issues with the launcher might be local? My launcher installed and ran perfectly once CCP promptly fixed the issues that they openly and plainly admitted were on their end. What exactly do you expect CCP to do about your totally unhelpful and inane bleating on the forum anyhow?

Also, listen to yourself man. My god, the entitlement. Basically you are inferring that because you don't use the launcher CCP should not upgrade it to meet their business needs.

You are the exact type of insufferable whinebear I am referring to.
Iosue
League of Gentlemen
The Initiative.
#13 - 2013-05-22 19:11:19 UTC
Bob Blunts wrote:
Vera Denjuros wrote:
But... its taking one ingame login screen that has bucketfulls of style and replacing it with one that is a cluttered and ugly. It does irrefutably not make login easier, its supposed to replace the old launcher AND the ingame login, and compared to that it looks very cheap.



I find that the launcher DOES make it easier to log in, so your opinion is definitely not "irrefutable". I also don't find the launcher ugly or cluttered, but thats really beside the point I'm making here.

My point is that this community treats CCP like crap and that for the most part it is totally unwarranted. Regardless of what you or I may think of the new launcher, the way CCP handled the problems that arose was nothing short of spectacular.

Some of the ingrates on this forum would do well to realize that candid and personable game studios are a rarity in this age of faceless entertainment conglomerates. Name one other mmo where the players get this level of interaction and communication from the devs, both in game and out. It is discouraging that some members of the community use this intimate relationship to utterly crap on everything CCP does.


you really have to look at this in perspective. sure, there will always be some complaining about any small change or update. However, those complaints rarely exceed 100 pages of negative feedback. CCP would be wise the to respond to player's concerns when receiving complaints of this magnitude.
Bad Messenger
Rehabilitation Clinic
#14 - 2013-05-22 19:18:41 UTC
New launcher is good, it may have some problems but i think those will be solved quite fast.

It is good that CCP brings us more these new feature we ever could even dream about, i never new that i need this good product, but after i got i can not live without it.

Thank you CCP
Bob Blunts
#15 - 2013-05-22 19:18:41 UTC
Iosue wrote:
Bob Blunts wrote:
Vera Denjuros wrote:
But... its taking one ingame login screen that has bucketfulls of style and replacing it with one that is a cluttered and ugly. It does irrefutably not make login easier, its supposed to replace the old launcher AND the ingame login, and compared to that it looks very cheap.



I find that the launcher DOES make it easier to log in, so your opinion is definitely not "irrefutable". I also don't find the launcher ugly or cluttered, but thats really beside the point I'm making here.

My point is that this community treats CCP like crap and that for the most part it is totally unwarranted. Regardless of what you or I may think of the new launcher, the way CCP handled the problems that arose was nothing short of spectacular.

Some of the ingrates on this forum would do well to realize that candid and personable game studios are a rarity in this age of faceless entertainment conglomerates. Name one other mmo where the players get this level of interaction and communication from the devs, both in game and out. It is discouraging that some members of the community use this intimate relationship to utterly crap on everything CCP does.


you really have to look at this in perspective. sure, there will always be some complaining about any small change or update. However, those complaints rarely exceed 100 pages of negative feedback. CCP would be wise the to respond to player's concerns when receiving complaints of this magnitude.


They did respond lol. That is my point. They did an amazing job fielding the community concerns. Go read the abuse that they endured in the consolidated thread on the topic. It blows my mind that people can treat such an amazing dev team with such utter disrespect.
Iosue
League of Gentlemen
The Initiative.
#16 - 2013-05-22 19:28:10 UTC  |  Edited by: Iosue
Bob Blunts wrote:
Iosue wrote:
Bob Blunts wrote:
Vera Denjuros wrote:
But... its taking one ingame login screen that has bucketfulls of style and replacing it with one that is a cluttered and ugly. It does irrefutably not make login easier, its supposed to replace the old launcher AND the ingame login, and compared to that it looks very cheap.



I find that the launcher DOES make it easier to log in, so your opinion is definitely not "irrefutable". I also don't find the launcher ugly or cluttered, but thats really beside the point I'm making here.

My point is that this community treats CCP like crap and that for the most part it is totally unwarranted. Regardless of what you or I may think of the new launcher, the way CCP handled the problems that arose was nothing short of spectacular.

Some of the ingrates on this forum would do well to realize that candid and personable game studios are a rarity in this age of faceless entertainment conglomerates. Name one other mmo where the players get this level of interaction and communication from the devs, both in game and out. It is discouraging that some members of the community use this intimate relationship to utterly crap on everything CCP does.


you really have to look at this in perspective. sure, there will always be some complaining about any small change or update. However, those complaints rarely exceed 100 pages of negative feedback. CCP would be wise the to respond to player's concerns when receiving complaints of this magnitude.


They did respond lol. That is my point. They did an amazing job fielding the community concerns. Go read the abuse that they endured in the consolidated thread on the topic. It blows my mind that people can treat such an amazing dev team with such utter disrespect.


i completely agree with the disrespect, that kinda stuff is uncalled for and unhelpful. but (disrespecting comments aside) some could argue that it is precisely this level feedback from the community that keeps the devs and CCP at the top of their game. if they didn't have the player base jumping all over them when they screwed up, they wouldn't be the same company. in fact, they have said this themselves, on several occasions.
Vera Denjuros
Black Void Forges
#17 - 2013-05-22 19:33:28 UTC
Bob Blunts wrote:
Iosue wrote:
Bob Blunts wrote:
Vera Denjuros wrote:
But... its taking one ingame login screen that has bucketfulls of style and replacing it with one that is a cluttered and ugly. It does irrefutably not make login easier, its supposed to replace the old launcher AND the ingame login, and compared to that it looks very cheap.



I find that the launcher DOES make it easier to log in, so your opinion is definitely not "irrefutable". I also don't find the launcher ugly or cluttered, but thats really beside the point I'm making here.

My point is that this community treats CCP like crap and that for the most part it is totally unwarranted. Regardless of what you or I may think of the new launcher, the way CCP handled the problems that arose was nothing short of spectacular.

Some of the ingrates on this forum would do well to realize that candid and personable game studios are a rarity in this age of faceless entertainment conglomerates. Name one other mmo where the players get this level of interaction and communication from the devs, both in game and out. It is discouraging that some members of the community use this intimate relationship to utterly crap on everything CCP does.


you really have to look at this in perspective. sure, there will always be some complaining about any small change or update. However, those complaints rarely exceed 100 pages of negative feedback. CCP would be wise the to respond to player's concerns when receiving complaints of this magnitude.


They did respond lol. That is my point. They did an amazing job fielding the community concerns. Go read the abuse that they endured in the consolidated thread on the topic. It blows my mind that people can treat such an amazing dev team with such utter disrespect.


Yes, but its a different concern isent it? They responded quickly to a problem and kudoos for that, that doesnt change the fact that the launcher is still problematic.
Az'Kagoth
War Crime Syndicate
#18 - 2013-05-22 19:34:47 UTC
It might work for a majority now, but a lot of people still have problems too. So don't congratulate them just yet.
Aria Jimbojohnson
University of Caille
Gallente Federation
#19 - 2013-05-22 19:43:13 UTC
One of the biggest problems is, we've reported so many issues with this friggin launcher on the test server. Instead of fixing them, they just launch to live servers randomly. This SNAFU never should have happened at all.
rswfire
#20 - 2013-05-22 19:44:29 UTC
Unsuccessful At Everything wrote:
I would also like to thank the ISDs who worked overtime to lock all the launcher related threads and direct people to the proper threads.


I must admit that if I were an ISD, I would have been quite annoyed by the end of the night. :)

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