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EVE Launcher update on May 21, 2013

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Perramas
DreddNaut
#2281 - 2013-05-22 14:46:46 UTC
Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better.
Samuel Beckett

Great minds discuss ideas, average minds discuss events, small minds discuss people- Eleanor Roosevelt

Jehal Erata
School of Applied Knowledge
Caldari State
#2282 - 2013-05-22 14:49:34 UTC
What is made to work and fails to work is bad work.

The last ones to blame are the costumers.
Vaerah Vahrokha
Vahrokh Consulting
#2283 - 2013-05-22 14:49:57 UTC
Doc Fury wrote:
KIller Wabbit wrote:
Another customer asked if there was any player feedback on this and it hit me - WTH was the last CSM on this??????

Did none of them multibox? Did they really sign off on this? Were they given a dog and pony show - but were clueless that it was a bait-n-switch show?

Another reason to believe that CSM is a joke.

CCP - do a REAL Alpha/Beta with a enough people to a true sampling space and depth of ideas.




The few CSM that have spoken so far believe that the new launcher is not an issue and that everyone is just bitching because they are afraid of change.



Not surprised, they are butt buddies off the same congregations. Groupthink.

EvE Online portal | EvE markets tutorials
Par'Gellen
#2284 - 2013-05-22 15:02:24 UTC  |  Edited by: Par'Gellen
CCP Atropos wrote:
The new login functionality that we deployed today is designed to start changing the way users log into the EVE Universe; whilst it is often true that one shouldn't change something if it isn't broken, such a cliché doesn't allow for changing priorities. Our goal was that by rolling out the new login method, and supporting the single sign on service, we could lay the groundwork to start moving people away from the messy multiboxing setups that have traditionally never been supported by us as a company, and towards something that makes more sense for CCP and the services we provide.
If you are telling us that running multiple accounts at once will no longer be possible in the near future then prepare for a $@%&storm of magnitude infinity.

CCP Atropos wrote:
To expand on this point, there are a number of exotic setups for multiboxing involving either multiple physical installs of the game, hybrid symlinks, junctions, soft links, hard links, partial copies and more. And in almost every single case people multi box for one reason: to be able to have individual setups for their settings, or to hasten the login flow.
I multibox to run multiple accounts at once. That is all. Settings for each account are already handled by the client (even the old one). Also, if you see people trying to "hasten the login flow" why in God's name would you place obstacles in our way like the process required to login multiple accounts with the new launcher?!?!

Old Launcher: Click Play as many times as you have accounts to start up that many clients and then log in to them. Done.

New Launcher: Select your account (the list appears to rearrange itself randomly each time, thanks for that *facepalm*). Log in. Click Play. Wait while the launcher tells you the client is launching. Wait some more. Wait. Wait. See the client fully loaded in the background while still being forced to wait for the launcher to tell you the client is launching. Finally the launcher thinks the client is loaded and releases the button. Click Switch User Account. If you try to get around it by clicking the switch button early you STILL have to wait for the Play button to release from an account you aren't even trying to log in as anymore. WTF?!? Repeat steps above for each account until you are ready to kill yourself.

It does not take a Ph.D. in rocket propulsion to see which of the above scenarios is better. Derp. In this case your logic for "improving" *cough* the launcher appears to be self defeating. "We're trying to speed things up by making everything take much longer! YAY!" Oh my God...

CCP Atropos wrote:
As for the log off button, many people don't really use it to log off from the game, but rather as a quick means to quit the game and restart at the login screen.
And we can't have the customers doing something convenient that saves time. Especially if it means they don't get to fight with our shiny new disaster of a launcher that forces them to wait for no apparent reason between logins! Is that what you are saying here? Seriously?!?!?!

"To err is human", but it shouldn't be the company motto...
Ginger Barbarella
#2285 - 2013-05-22 15:07:53 UTC
Doc Fury wrote:
KIller Wabbit wrote:
Another customer asked if there was any player feedback on this and it hit me - WTH was the last CSM on this??????

Did none of them multibox? Did they really sign off on this? Were they given a dog and pony show - but were clueless that it was a bait-n-switch show?

Another reason to believe that CSM is a joke.

CCP - do a REAL Alpha/Beta with a enough people to a true sampling space and depth of ideas.



The few CSM that have spoken so far believe that the new launcher is not an issue and that everyone is just bitching because they are afraid of change.



If true, just reinforces my past belief that CSM is basically worthless to the playerbase.

"Blow it all on Quafe and strippers." --- Sorlac
Angelus Ryan
One Ronin
#2286 - 2013-05-22 15:09:15 UTC
Doc Fury wrote:

The few CSM that have spoken so far believe that the new launcher is not an issue and that everyone is just bitching because they are afraid of change.


More like the CSM are afraid of bitching because they are afraid of that affecting their relationship with CCP. The CSM *is* pretty much useless to most of the playerbase.
Andski
Science and Trade Institute
Caldari State
#2287 - 2013-05-22 15:10:01 UTC
Steijn wrote:
only guessing here as dont use Eve via steam

steam / steamapps / common / ccp? /


Close: C:\Program Files (x86)\Steam\steamapps\common\eve online

Twitter: @EVEAndski

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths."    - Abrazzar
Mara Ziyal
Royal Amarr Institute
Amarr Empire
#2288 - 2013-05-22 15:11:34 UTC
Well im reading lots of hints and guides of how to multibox with the new launcher, but my problem is totally different.
Every time i start a client, the launcher vanishes and locks up in the background.
To start it again for the next client i have to kill like 3-4 entities of launcher.exe with the task manager every single time!
dark dreamur
Science and Trade Institute
Caldari State
#2289 - 2013-05-22 15:12:04 UTC
CCP Phantom wrote:
The EVE Launcher will be upgraded with new features on May 21, 2013..........


The main change is a new and improved landing page and a new login .


Dear CCP the " upgrade" you installed is terrible, calling that an up grade is like patting yourself on the back because you went from last years BMW to the current fiat, yes its a newer car but its not an upgrade.

also calling a landing page that makes it harder to load up our multiple accounts " improved" dons't seem like a shinning example of buissnes savvy. I would think in these hard economic times you would be encouraging people to have as many accounts as possible.

I don't have a business major but i can give you this tip: if you want to secure your subscription base you need to bring content your subscribers WANT, spend more time on keeping the content fresh and less time developing clunky over cumbersome features and you have a buissness model with staying power.
Eve isn't your personal laboratory to try new ideas in , it isn't about what you think would be cool, or a personal achievements its about a business that brings game play with content and in a format your paying subscribers want.

so as a paying subscriber I plead with you, please un do the damage , if your pride is too much and in the way of doubling back on this roll out , please give a detailed, spin free explanation of why this change was so absolutely needed that you risked disgruntling so many customers.
Mal Orlov
A Null Cactus Corporation
#2290 - 2013-05-22 15:12:27 UTC
Jehal Erata wrote:
While some might have found their ways of launching EVE, it is important for me to address that we are many that have not, and are still unable to play.

I hope finding a solution is the top priority by now. Subscribers and reputation is on the line.

Looking forward to be able to play.


Yes, this exactly. I'd very much like to be able to play the game at all at this point.
Verite Rendition
F.R.E.E. Explorer
#2291 - 2013-05-22 15:17:14 UTC  |  Edited by: Verite Rendition
I won't drone on too long, but as a symbolic link user, I agree with many of the others that this new launcher is a step back right now. I'm generally happy with the launcher, but the fact that the launcher only remembers one of my accounts is a speedy ticket to madness on my part.

The launcher needs to store its settings on a per-instance basis, just as the client does today. If it did that, then everything would be cool.

And please stop storing the Launcher cache/settings in Program Files. That data needs to be in ProgramData or in the User folder. Program Files is for program files; storing user data in Program Files is highly discouraged and developers were supposed to stop doing that 7 years ago with Vista.

http://technet.microsoft.com/en-us/library/dd560744%28v=ws.10%29.aspx
Ginger Barbarella
#2292 - 2013-05-22 15:18:12 UTC
Mara Ziyal wrote:
Well im reading lots of hints and guides of how to multibox with the new launcher, but my problem is totally different.
Every time i start a client, the launcher vanishes and locks up in the background.
To start it again for the next client i have to kill like 3-4 entities of launcher.exe with the task manager every single time!


Don't use the launcher. Create a desktop shortcut to the ExeFile.exe in ../bin folder. It's all I use now to get around the complete [expletive deleted] that is the new launcher.

"Blow it all on Quafe and strippers." --- Sorlac
Alicina Goodbody
Posique Corp
#2293 - 2013-05-22 15:18:51 UTC
My update went just fine this morning.

However the "Log Off" button is now missing from the game control panel you get when pressing the Escape Key.

I selected the "Log Off Safely" Button, and watched a tedious clock count down.

After the game exited, the launcher was still there, with my account logged in.

I selected the Play button, the Launcher cleared and it stated client started.

Problem: Client never restarted.

I closed the launcher and logged back in an upon selecting play the game started and I changed to my alt.

I tried just quitting the game with the windows X ornament, and the Launcher again refused to start a new session.

Is this exceptional behavior on my machine, or a known limitation with the new launcher?
Amalia Finna
Ministry of War
Amarr Empire
#2294 - 2013-05-22 15:19:53 UTC
How, after things have been going so well lately, can you **** this up so bad?

At least you could have found a way for the new launcher not have an affect on any ingame settings...

Omg
Mangold
Mirkur Draug'Tyr
Ushra'Khan
#2295 - 2013-05-22 15:20:06 UTC
Ginger Barbarella wrote:
Mara Ziyal wrote:
Well im reading lots of hints and guides of how to multibox with the new launcher, but my problem is totally different.
Every time i start a client, the launcher vanishes and locks up in the background.
To start it again for the next client i have to kill like 3-4 entities of launcher.exe with the task manager every single time!


Don't use the launcher. Create a desktop shortcut to the ExeFile.exe in ../bin folder. It's all I use now to get around the complete [expletive deleted] that is the new launcher.


Ah great. Thanks.

Feels like the launcher may end up like captains quarter's. I removed that the first day and have never used it again.
Par'Gellen
#2296 - 2013-05-22 15:20:20 UTC
dark dreamur wrote:
also calling a landing page that makes it harder to load up our multiple accounts " improved" dons't seem like a shinning example of buissnes savvy. I would think in these hard economic times you would be encouraging people to have as many accounts as possible.
I was also confused by this. After reading some of CCP Atropos' posts it looks like they want to get away from allowing players to have multiple accounts. If this is true then the new launcher that makes it such a headache to log in is a great first step.

"To err is human", but it shouldn't be the company motto...
Ginger Barbarella
#2297 - 2013-05-22 15:21:19 UTC
Alicina Goodbody wrote:
My update went just fine this morning.

However the "Log Off" button is now missing from the game control panel you get when pressing the Escape Key.

I selected the "Log Off Safely" Button, and watched a tedious clock count down.

After the game exited, the launcher was still there, with my account logged in.

I selected the Play button, the Launcher cleared and it stated client started.

Problem: Client never restarted.

I closed the launcher and logged back in an upon selecting play the game started and I changed to my alt.

I tried just quitting the game with the windows X ornament, and the Launcher again refused to start a new session.

Is this exceptional behavior on my machine, or a known limitation with the new launcher?


I noted these things in an earlier post, too...

If you run just the ExeFile.exe, then the Logoff button is there in the ESC dialog. It's not there if you use the Launcher.

"Blow it all on Quafe and strippers." --- Sorlac
Naritan
Jerkasaurus Wrecks Inc.
Sedition.
#2298 - 2013-05-22 15:23:28 UTC
CCP would you mind terribly if you could enable pasting into the username/password boxes? I really would prefer to not have to type in my 30+ character passwords each and every time and just be able to paste it into the boxes...like I used to...
Par'Gellen
#2299 - 2013-05-22 15:24:58 UTC
Mangold wrote:
Ginger Barbarella wrote:
Mara Ziyal wrote:
Well im reading lots of hints and guides of how to multibox with the new launcher, but my problem is totally different.
Every time i start a client, the launcher vanishes and locks up in the background.
To start it again for the next client i have to kill like 3-4 entities of launcher.exe with the task manager every single time!


Don't use the launcher. Create a desktop shortcut to the ExeFile.exe in ../bin folder. It's all I use now to get around the complete [expletive deleted] that is the new launcher.


Ah great. Thanks.

Feels like the launcher may end up like captains quarter's. I removed that the first day and have never used it again.

Until they classify this as a "bug" and "fix" it so you HAVE to use the launcher. I'm setting up my shortcut now but I will not be surprised when it no longer works.

"To err is human", but it shouldn't be the company motto...
Iosue
League of Gentlemen
The Initiative.
#2300 - 2013-05-22 15:26:35 UTC
my guess is their goal is not to prevent or make it more difficult to have multiple accounts, but to more effectively track those that do. i'm no programming expert, but i believe the new launcher makes it easier for CCP to see which accounts share a similar owner. CCP has stated numerous times that they can't effectively track how many distinct individuals are actually playing the game. problem is, we all have to suffer so they can track this better. that's my impression anyways.