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EVE Launcher update on May 21, 2013

First post First post
Author
Frillo Teslar
Republic Military School
Minmatar Republic
#2081 - 2013-05-22 07:32:30 UTC
Since you're screwing over my ability to dual box, can I please have my subscription money from my alt back? I don't intend on running 2 pc's.
Erhard Blaatand
Aliastra
Gallente Federation
#2082 - 2013-05-22 07:36:29 UTC
Sorry CCP i simply skip your new launcher now i'm not a big fan of it.

Not good, not good.
Esrevid Nekkeg
Justified and Ancient
#2083 - 2013-05-22 07:37:53 UTC  |  Edited by: Esrevid Nekkeg
CCP Atropos wrote:
Regarding the two processes that the EVE Launcher starts: the EVE Launcher has a bootstrapping application that loads a versioned EVE Launcher. When one of these closes, the other one should close too, however we've seen in a few instances one of them waits whilst it writes out pending buffers to disk.

If launcher.exe processes are regularly hanging on shutdown, as above, I would beg for people to file a bug report and attach logs of the problem.
They don't close. Neither of them. What's worse, whenever I close the EvE client and start the launcher again it creates two new processes (for a new total of four) and then does noting whatsoever. I can repeat that process again and again, the only solution is to kill the launcher processes by by hand in the Task Manager.
Mind you, if I don't close them by hand they happily stay in memory till I shut my machine down. And I stress tested it: at one time I had 48 Launcher processes, 24 of them over 100Mb in memory....Sad

Shortcuts have been made to .../EvE/bin/exe.exe and will stay that way for the foreseeable future. Because there is this other horrible thing about the launcher: it doesn't remember what client goes to what screen. Having two monitors both having a different size, settings of my accounts differ widely on the different screen sizes. That is also a reason why putting settings in 'the cloud' (horrible IT flavour of the month!) will not work for me. At all!

Here I used to have a sig of our old Camper in space. Now it is disregarded as being the wrong format. Looking out the window I see one thing: Nothing wrong with the format of our Camper! Silly CCP......

Angelus Ryan
One Ronin
#2084 - 2013-05-22 07:38:27 UTC
Frillo Teslar wrote:
Since you're screwing over my ability to dual box, can I please have my subscription money from my alt back? I don't intend on running 2 pc's.


They aren't. Make junctions for the alts and create shortcuts directly to ExeFile.exe and don't use the launcher. Works for me.

Granted, it's a PITA that we have to set this up, but it works and as a bonus, you get back the beautiful start screen with the great music and you don't have to see the crappy launcher (except to update the client when they release a new version).
coolzero
Garoun Investment Bank
Gallente Federation
#2085 - 2013-05-22 07:39:06 UTC
Sizeof Void wrote:
A few comments:

1) Using the new launcher reset my settings. As a programmer, I can't see any practical reason why this has to happen, when it would be simple enough to code a routine to automatically save the player's current settings and then restore them, after any necessary upgrades/changes. As it stands now, this auto-reset behavior just tends to generate unnecessary player rage.

2) The new launcher seems to be a memory pig, esp. given what it does. It chews up about 80Mbytes when it starts up and then continues to slowly chew up additional memory while it is open (possible memory leak?). After about 5-10 minutes of sitting idle, its usage has already gone up to 86Mbytes.

3) Is there really any in-game reason to keep this app running, after it has launched the EVE client? If not, then the default behavior should be to close it automatically, after the client has been successfully launched. Players who want to keep it open, for some reason, should have an option to do so, ofc.

4) Currently, I start up EVE via the launcher, wait for the client to start, minimize the client, close the launcher, and then maximize the client again to play the game. Not exactly the smoothest start-up sequence I've seen for any app.



start launcher>go to settings>startup> close launcher after eve has launched (something in that order)
Llewsor
Doomheim
#2086 - 2013-05-22 07:39:19 UTC
Llewsor wrote:
Dudes, look on the bright side, they are so obviously going to give us automatic multiple-account logon using this launcher!


Wouldn't it be nice to have all the beautiful photos of your characters across all accounts lined up on your launcher? Once single-signed in you just click on any photo and straight into the action!

Also need a "play intro music" button for those who need it before they can play.

The future is bright, but there may be some stumbles on the way!
Terrorfrodo
Interbus Universal
#2087 - 2013-05-22 07:40:27 UTC
Oh my, the threadnaught. I was lucky to not have time to start EVE for most of yesterday, so I missed it all and am horribly relaxed about it.

But, it was the next embarassment related to the launcher. Things are not going great for this particular piece of software.

Cevin North wrote:
Dear CCP,

you may claim to have fixed this issue but in fact it is not fixed for all users. Probebly only those running widows can use your client, but those running linux sure a shell can nnot run the game trough the launcher becouse the login part of the launcher simply does not show and stays blank.

It would be nice to know what resources you are using now, that you have not used before (like specialised fonts) so we can install these to get the game working we pay you so dearly for.

Telling linux users to use windows will get lots of laughter, but yeah.....

Uhm, Linux is unsupported? I'm sure they'll fix it for you eventually, but if you decide to use an unsupported OS, you decide to have such problems every now and then.

.

Chip McLazers
Aliastra
Gallente Federation
#2088 - 2013-05-22 07:42:35 UTC  |  Edited by: Chip McLazers
Spent a few hours just before the patch updating my market Quickbar, It's very important to me. Is it possible to get it back? If it helps I made a duplicate of the EVE folder just before the patch because I was thinking of joining the test server. Does this mean I may have made a backup of the quickbar?

Also please bring back the "Log Off" button. (And if you want to get on our good side have it just go to the character selection screen rather than re-starting EVE entirely.)

Thanks!

EDIT* I started the game with the log in screen by using ExeFile.exe in the EVE folder and my quickbar returned.
AndromacheDarkstar
Caldari Provisions
Caldari State
#2089 - 2013-05-22 07:42:42 UTC  |  Edited by: AndromacheDarkstar
On a super serious note now is the time to contact your chosen CSM. This is what they were elected for and if you did vote this is one of the reasons your vote was cast. Find the name of the CSM you have the closest connection with, sit down and write them a nice eve mail explaining why you are unhappy with the situation and ask them to use their channels to talk directly to CCP about the issues.

Make use of the fantastic system you have avaialble to you, it will take you 5 minutes to write an eve mail, 100 eve mails in your inbox is definately a motivator to sort something out.
Smoking Blunts
ZC Omega
#2090 - 2013-05-22 07:44:27 UTC
Llewsor wrote:
Llewsor wrote:
Dudes, look on the bright side, they are so obviously going to give us automatic multiple-account logon using this launcher!


Wouldn't it be nice to have all the beautiful photos of your characters across all accounts lined up on your launcher? Once single-signed in you just click on any photo and straight into the action!



no not really. I have a bad enough time clicking on one of the 8 clients I have installed to find one of the 24 alts I have. a big fat list of 24 alts will drive me mental, ill always be logging in the wrong dude.

most current multiboxers use what we had and actually got it down to an art over the last 10 years(8 for me) breaking our game and not taking feedback is just bad

OMG when can i get a pic here

padraig animal
Machiavellian Empire
Test Alliance Please Ignore
#2091 - 2013-05-22 07:45:22 UTC  |  Edited by: padraig animal
Smoking Blunts wrote:
the new launcher is a pile of ****, many have said it and you don't hear what was said and rolled it out anyway.

edit to include this little gem


looks like as soon as the launcher is closed, account names are removed from it. not all, just some

way to go ccp, your making it annoying as hell to log in



I 100% agree on @3 , the part of as soon as you close the launcher is and the account names are gone is so annoying please fix that !!!!!!!

As posted above me i have the same , tons of alts , logging in each and every one by writing down the account names is a living hell , it feels if we are set back to MMORPG stone age whit this launcher

......

Maraner
The Executioners
#2092 - 2013-05-22 07:46:54 UTC
Just some quick non constructive input.

Muppets

which one of the devs gets the Darwin award this time? was it CCP Arrow again?
Ernok en Brauhn
MotsuFleet Logistics
#2093 - 2013-05-22 07:49:18 UTC
Maraner wrote:
Just some quick non constructive input.

Muppets

which one of the devs gets the Darwin award this time? was it CCP Arrow again?



Blame CCP SoxFour? :D
Yyrkov AlHawwal
Doomheim
#2094 - 2013-05-22 07:51:07 UTC
I tried to Launch Eve via the Launcher, crying and crying.
Then, just now... i discovered that if i stop to click on the desktop link,
and go to the ../CCP/EVE/ Directory and click on "Eve Online Launcher"... it works...
Maraner
The Executioners
#2095 - 2013-05-22 07:53:14 UTC
Useful advice

Quality control???
Player feedback??

Not adding additional clicks when we didn't have them before
not removing functionality with new features
mulitboxing is not fun with this


you guys are actually getting famous for this... first boot.ini now this one. Gratz, I'm sure you can all feel proud.
Imperator Trajanus
The Graduates
The Initiative.
#2096 - 2013-05-22 07:53:43 UTC
I don't know how you some of you guys managed to get on tranquility, as it fails at everything suggested above for me. if some Dev isn't now looking for a job elsewhere then i can understand why CCP have been getting it so wrong so often, and will prolly end up out of business.....ROLL IT BACK-SACK SOME IDIOTS, get this working...FFS some of us pay real monies not isk and not for the fun of getting this crap... and if I see a dev post anything about logs then the Dev needs sacking---fix it!!!!
Zilero
Aliastra
Gallente Federation
#2097 - 2013-05-22 08:12:47 UTC
This simply needs to be rolled back ASAP. CCP, this is worse than Incarna!
Dirk Space
Solar Dragons
#2098 - 2013-05-22 08:18:57 UTC
I use Eve Windowed Mode Helper. https://forums.eveonline.com/default.aspx?g=posts&t=8660 Best third party application for my needs.

It doesn't work now.

I just don't even...
Straahl
House of Dying Laggers
#2099 - 2013-05-22 08:22:13 UTC
Wow CCP, 105 pages of rage because you borked up a feature that wasn't even a part of the main game? Please get this fixed immediately, because it is completely unacceptable; especially after people testing on Sisi told you it wasn't ready but you went ahead and released it anyways, because you know what's best, right? Don't be singing your own praises at Fan Fest when you can't deliver when the time comes. It's not a good look for you.

But hey, at least you don't look as bad as Microsoft right now with the Xbox One reveal. I can't help but wonder if that was intentional.

... clever girl.
Arronicus
State War Academy
Caldari State
#2100 - 2013-05-22 08:24:20 UTC
Just when I was finally starting to think CCP didn't botch patches anymore, they dump this atrocity on us.

We don't want this launcher. We don't like this launcher. It doesn't work properly, it's highly inconvenient, and it causes more problems for those of us that run multiple accounts. I currently have 9 active subscriptions, and this new launcher has increased the hassle of logging in immensely.

The point of a feature, should be that players enjoy it, or find it not bothersome enough, to actively seek work-arounds to avoid it. I don't know what was the real fault here, whether it was a lack of testing and quality control, or there was simply no input from anyone who actually uses more than one eve account at a time, but this needs to go. Taking logging in out of the client, and putting it into the launcher was a terrible idea, and NOT something we want.