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EVE Launcher update on May 21, 2013

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Escroteitor eScRoToLoCoH
Agripina Industries
#1481 - 2013-05-21 19:53:36 UTC
I've updated the game manually and tried to run the repair.exe. I got this error log

Repair log

The launcher says that the server state is unknown and I cant log in in the game.

Also I cant load this link https://client.eveonline.com/launcherv3 (says that the service is unavailible)
sumsi Padecain
Shinyshadows
#1482 - 2013-05-21 19:54:41 UTC
UltraNoobian wrote:
Dear CCP,

I believe your launcher is a decent piece of work, However it seems that you did not thoroughly look at user feedback or tested it before hand as there seems to be slow responses from the servers that the new Launcher depends on. The design may look good but it is not functional, Good looks are shallow if there isn't the heart to back it up.

Now this situation is reminiscent of the Captain's Quarters from the Incarna expansion where you passed on to us, the players, an update that did nothing to expand or help the player experience. This is not what we wanted, nor what we needed. It seems again, that there has been a mistake made and the price will the same as always.

I urge you now graciously to accept your mistake and offer up an apology.

Sincerely,

A Paying Customer.


As for anyone wanting to login without the launcher.
Navigate to your EVE install and go in to the '/bin' folder and run exeFile.exe to run the client directly.

EDIT: If you have an incompatiable protocol come up, use the repair.exe


finally after 4 hours and 52 minutes and after trying x times, a not working exefile.exe and run repair again with no result i got *repaired* message . The launcher isn't working though , but it seems i can log on now trough exefile.exe
But im working , so i can't afford to stay longer online then 4 hours or i get errors to stay awake during work ... from wich came the money to pay this ****... i really will remember this
Erych Flanders
Aran Indy.
#1483 - 2013-05-21 19:55:33 UTC
So tried the launcher patch that was linked now getting the launcher to open but it is just a white screen and is also forcing my internet to open to this http://www1.dlinksearch.com/main?url=none%2Fen%3Fsteam_token%3D%26server%3Dtranquility&w=900&h=573&ifc=0 everytime I open the launcher
Aoi Caulfield
Battle Tactics
#1484 - 2013-05-21 19:55:43 UTC
Dez Affinity wrote:


Of course Multiboxing should be a first concern. Over half the subscribers in eve have more than one account.


And? It's not like CCP cares one way or the other. They only care that you pay for two subscriptions, besides, I can't play the game right now at all and that's what matters. Don't be a **** thinking about your third account while people are still waiting to get in with their first account.

If CCP really cares about multiboxing players, you're seriously going to argue that steam users are supposed to get shafted because some idiot doesn't want to play with other people? Learn to be nice to the other players in this game, we all want to play, and I want support for the steam version of the game. Yet CCP has literally put no time or effort into putting the game into steam at all... I CAN ONLY DOWNLOAD INFERNO.

There's a problem when the version of the game from steam is still Inferno, it needs CCP to actually pay somebody to take care of it, or fire the idiot in charge of it.
xavier skorn
Hounds of War.
#1485 - 2013-05-21 19:56:59 UTC
this sucks why would u not make sure launcher worked al i get is this stupid offline thing saying no connection could be made to the content server
EvilBarty
The Green Machine
That Escalated Quickly.
#1486 - 2013-05-21 19:57:02 UTC
Right i used the manual update for the launcher yet still gettin this Incompatilbe (Protocol) stuff how do i fix this? or can i not and if not when can we expect it sorted?
James Amril-Kesh
Viziam
Amarr Empire
#1487 - 2013-05-21 19:57:07 UTC
Malleus Sicarius wrote:
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt


SO WHAT IF I AM ABLE TO OPEN UR LINK MY GAME ISNT WORKING THATS MY PROBLEM FFS
WORK UR **** OUT .. WHY THE ******* MESS ?!

Holy ****, you and everybody else who have left replies like this need to calm down.

Enjoying the rain today? ;)
Don EnyawEllival
House Of Troy
#1488 - 2013-05-21 19:57:26 UTC
Is the game still down? tried running the repair tool, then on clicking the eve icon to log in it comes up saying: Tranquilty Server: Status Unknown? ......... The phrase "mushrooms" comes to mind! What?
Raskha Ormand
The Scope
Gallente Federation
#1489 - 2013-05-21 19:58:00 UTC
Well I will try to give you all a summary what I found out (reading and finding out by myself)
Without trying to blame somebody (its hard work as a game developer and sysadmin running these servers and as I know well, sometimes there are some things not working like they should in production environment)

So the facts:
1. The webservers have a problem, that's why the launcher isn't working as expected and can't patch the game.

2. If the client itself isn't the current needed version, it won't help if you try to start exefile.exe directly. You will get the "incompatible" error.

3. When you start exefile.exe from the /bin directory and see Version: 8.22.538542 in the upper left corner (or was it right...) there is a good chance that you can log in (Info was taken from this post https://forums.eveonline.com/default.aspx?g=posts&t=238230&find=unread and from my client)

4. If you have another version....bad luck, wait for the CCP work to finish....or try to patch manually with the patch mentioned by Chribba https://forums.eveonline.com/default.aspx?g=posts&m=3062840#post3062840 (how to patch manually is also written there)

5. On my install the repair tool didn't work because it couldn't connect to webserver as well (see 1)

6. Reinstalling probably won't work, because the files that you download don't have the newest version and the launcher will try to patch (which won't work, see 1)

7. If you have the luck, that however everything is working fine, enjoy it!

For me the Chribba "way" worked fine. Before that I also restarted my computer.

Good luck and fly save!
MooMooDachshundCow
University of Caille
Gallente Federation
#1490 - 2013-05-21 19:58:29 UTC
Quote:
Unable to download remote build number
Traceback (most recent call last):
File "lib\update.pyo", line 597, in run
File "lib\update.pyo", line 654, in IsUpdateRequired
File "lib\update.pyo", line 215, in __init__
File "lib\decorators.pyo", line 18, in __call__
File "lib\info.pyo", line 182, in GetRemoteBuildNumber
RemoteBuildNumberUnavailable: Unable to fetch build number from server
Locals by frame, innermost last:
Frame __bootstrap in threading.pyo at line 503:

Yeah, well, it's just like my opinion, man.
Rhollor Lightson
24th Imperial Crusade
Amarr Empire
#1491 - 2013-05-21 19:58:47 UTC
Aoi Caulfield wrote:
Dez Affinity wrote:


Of course Multiboxing should be a first concern. Over half the subscribers in eve have more than one account.


And? It's not like CCP cares one way or the other. They only care that you pay for two subscriptions, besides, I can't play the game right now at all and that's what matters. Don't be a **** thinking about your third account while people are still waiting to get in with their first account.

If CCP really cares about multiboxing players, you're seriously going to argue that steam users are supposed to get shafted because some idiot doesn't want to play with other people? Learn to be nice to the other players in this game, we all want to play, and I want support for the steam version of the game. Yet CCP has literally put no time or effort into putting the game into steam at all... I CAN ONLY DOWNLOAD INFERNO.

There's a problem when the version of the game from steam is still Inferno, it needs CCP to actually pay somebody to take care of it, or fire the idiot in charge of it.


Your argument against alts is that people should be social so that others will do stuff for them? I know plenty of very social people in game with 3+ accounts. It's just easier to have alts to do specific tasks instead of waiting on someone else to do them. It's a game of multiboxing, deal with it.
Fart Fish
Route 66 Construction Co.
#1492 - 2013-05-21 19:58:57 UTC
I'm getting bored of this.
Star Blade'98
R.P.M. Industry
#1493 - 2013-05-21 19:59:03 UTC
Quickest way to start eve is to bypass the launcher.
Right click on the Icon your use to normal run eve and select open file location.
Then click on the bin folder.
and then run the file called ExeFile
And Eve will launch without the launcher. Big smile
Roime
Mea Culpa.
Shadow Cartel
#1494 - 2013-05-21 19:59:21 UTC
EVE players don't seem to be very used to these kinds of meltdowns

Fun fact: this kind of **** happens and has happened for every software company

I know we all like to appear all ~edgy~ and act like we hate CCP, but objectively looking they don't really **** things up as often as others.

That said, I kinda need mah fix :( but by the looks I'll wait until they've patched the patch.

.
Steijn
Quay Industries
#1495 - 2013-05-21 19:59:22 UTC  |  Edited by: Steijn
Don EnyawEllival wrote:
Is the game still down? tried running the repair tool, then on clicking the eve icon to log in it comes up saying: Tranquilty Server: Status Unknown? ......... The phrase "mushrooms" comes to mind! What?


game has been up since DT, its just some of you who are haviing problems with the workarounds.
Xorth Adimus
Caldari Provisions
Caldari State
#1496 - 2013-05-21 19:59:46 UTC  |  Edited by: Xorth Adimus
You broke eve..

Good news: Boot.ini is unaffected so far

Bad news: Followed the instructions and downloaded as required launcher 'works' but I have 'protocol issue' at login and a horrible exception list pops up. Repair fails.
Bug details being sent.

So CCP .. what other company could get away with this kinda stuff.. ? Do you even check what you upload?

So this is iteration (TM)


[This just in]

...EVE support page is 'down for maintenance!'
...lol so should I just email all these exception and repair failure reports in to Muppets@CCP.com?
DrysonBennington
Eagle's Talon's
#1497 - 2013-05-21 20:00:13 UTC  |  Edited by: DrysonBennington
Maybe now would be a good time for everyone to delete the old Client Install and Install a New Client Installation.

Cleaning out the old Installation directory will remove any unwanted Wingy Bit files that more be corrupting the Client.

Installing a new client also helps keep hackers and other monkey people from accessing pathways that have long been established through your Firewall Protection System.

Just a suggestion.

5.24 Gb at a download rate of 360 Mb/sec

*Slumps in his chair hanging both arms over the chair arm rests.

* Head snaps back with mouth open as the drool runs from my mouth and I count the number of peaks on the plastered ceiling above me as the thoughts of missions, rats, PVP all swirl before me.

This is the usual mode for Capsuleer's when the Client goes into Offline Mode.

*Recovery package and repair is imminent.

Sum1 Haz Haks CCP

Can we haz chezburgers while we w8t?
Walda Larsen
W.O. Larsen Tobacco and Colonial Goods
#1498 - 2013-05-21 20:00:17 UTC
None of shamanistic dances works for me. Should we prepare for total characters reset in Odyssey?
Xerreckaties
Old Folks Gaming Center
Raikiri Assasins
#1499 - 2013-05-21 20:00:26 UTC
Work arounds don't work.

Can't get into game.

Spent last 3 hours trying with all 6 of my computers, on all 12 accounts.

Haven't you guys learned by now to TEST a patch first?
Nightlund Audeles
The Scope
Gallente Federation
#1500 - 2013-05-21 20:00:31 UTC
Aoi Caulfield wrote:
Dez Affinity wrote:


Of course Multiboxing should be a first concern. Over half the subscribers in eve have more than one account.


And? It's not like CCP cares one way or the other. They only care that you pay for two subscriptions, besides, I can't play the game right now at all and that's what matters. Don't be a **** thinking about your third account while people are still waiting to get in with their first account.

If CCP really cares about multiboxing players, you're seriously going to argue that steam users are supposed to get shafted because some idiot doesn't want to play with other people? Learn to be nice to the other players in this game, we all want to play, and I want support for the steam version of the game. Yet CCP has literally put no time or effort into putting the game into steam at all... I CAN ONLY DOWNLOAD INFERNO.

There's a problem when the version of the game from steam is still Inferno, it needs CCP to actually pay somebody to take care of it, or fire the idiot in charge of it.



This is to you and everyone else who is complaining. Stuff breaks and people work to fix it. If you can do a better job then why don't you go work for them or make your own game yeah? I cannot get into the game either but I am completely ok with it because I know the routine CCP goes through to maintain this game. Relax, go outside, go do something else instead of complaining about petty things.