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EVE Launcher update on May 21, 2013

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Montague Snyde
The Scope
Gallente Federation
#1181 - 2013-05-21 18:48:44 UTC
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt


Link 1, no
Link 2, no (get a load of code though as follows)

LauncherInfo:
Version: 2.000
updater:
url: http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_539169.exe
sha1: 1083e43bca0d76bfa7f8c0888691a57840df6ef6
data:
url: http://cdn1.eveonline.com/EveOnlineLauncher/launcherUpdateData/launcherupdate_1_320.dat
selfUpdate:
url: https://web.ccpgamescdn.com/launcher/tranquility/selfupdates.htm
loggingHost: 23.21.134.55
loggingPort: 81
loggingThreshold: 35
logChannels:
- ch_update
CDN: http://cdn1.eveonline.com
splunk: https://clientlogger.eveonline.com

ClientUpdate:
BuildNumberInfoFile: http://client.eveonline.com/patches/premium_patchinfoTQ_inc.txt
UpdatePackagesWin:
FolderHttpSync: http://cdn1.eveonline.com/%(build)s/RepairData_%(build)s.dat

DefaultSettings:
Settings:
CloseLauncherAfterStartingClient: false
DeletePatches: true
Language: en
SendLogs: true
StartInSafeMode: false
KeepSeeding: false
TorrentConnectionTimeout: 90
IgnoreResumeTimestamps: false
DisableHashChecks: false
MinListenPort: 6811
MaxListenPort: 6959
UploadSlots: 8
MaxConnections: 16
DownloadThrottling: 0
UploadThrottling: 10
NumberOfDownloadThreads: 5

UISettings:
Size: [960, 574]
Color:
Background: '#404040'
Foreground: '#D0D0D0'

LandingPage: https://client.eveonline.com/launcherv3

PlayButton:
position: [650, 17]

Gauge:
position: [20, 35]

Label1:
position: [20, 20]

Label2:
position: [450, 30]

SplashDuration: -1
Dresira Hammer
Col. Hammer's Slammers
#1182 - 2013-05-21 18:48:50 UTC
hmmmm i see i am not alone here in la la land waiting for a fix it seems ccp will not agree they need to make. this down time is a small inconvenience, as i can go wash the bike, ride a tank or two, drink a few brews and it seems this will not yet be fixed. Well, as i see this, maybe they can move our close date to accommodate this small mess. (agree not likely)
KIller Wabbit
MEME Thoughts
#1183 - 2013-05-21 18:48:53 UTC
Ever think the Dev's might have a side pool going for who can instigate the longest rage thread?
Erufen Rito
The Dark Space Initiative
Scary Wormhole People
#1184 - 2013-05-21 18:49:27 UTC
thunXa wrote:

how to bypass errors:

create shortcut from repair.exe |||

right click on the shortcut and open properties |||

add this to your launch file/directory to the end of repair.exe |||

(1 empty space) --safemode || it will look like this directory/repair.exe --safemode ||

launch the shortcut, after repair go to eve/bin dir and launch exefile.exe


this worked for me and 4 other guys from corp.
its been confirmed that this only works with original install dir.. (not copy&paste files)



This works perfectly.

This is as nice as I get. Best quote ever https://forums.eveonline.com/default.aspx?g=posts&m=4137165#post4137165
Lordan Endericcson
Clan Astreia
#1185 - 2013-05-21 18:49:39 UTC
For those who can't login:
I just click from eve-folder on repair-tool, wait about 30 mins, and wonder happend: I click from eve-client on ExeFile.exe and eve let me in. :)
My comp setup: Icore7, 8gb ram,win7
Arthur Aihaken
CODE.d
#1186 - 2013-05-21 18:49:45 UTC  |  Edited by: Arthur Aihaken
Quote:
Official statements and fixes:
http://wiki.eveonline.com/en/wiki/EVE_Launcher_Issues_and_Workarounds


1. Open the Terminal Application or use Finder to work your way to this path:
EVE Online.app/Contents/Resources/EVE Online.app/Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE

In there delete the "common.ini" file and start the client again. It will start the launcher and repair the client for you automatically.

Doesn't work for Mac, and returns this error:

Verification Failure
Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
File not found: C:\Program Files\CCP\Eve\common.ini

So I'd recommend moving as opposed to deleting it.

So how can Mac users run the repair.exe file?

I am currently away, traveling through time and will be returning last week.
shirakiya03
Glam00 Mining Subcontractor
#1187 - 2013-05-21 18:49:45 UTC
日本語で頼む
Riyal
invidious Squid
#1188 - 2013-05-21 18:50:12 UTC
I didn't want to play eve anyway.

In hindsight my post should have had more psssshhhh
Marius Cornelius
Caldari Provisions
Caldari State
#1189 - 2013-05-21 18:50:17 UTC
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt



Option 1: Failed (same as launcher

Option 2: Doesn't even load
Xerxes Gorvato
XTronics
#1190 - 2013-05-21 18:50:23 UTC
running repair.exe and then using the \bin\ExeFile to login worked for me, tx

dont know if they fixed the repair-service or it just happens to work now and then

gl!

To the devs: have you heard of the concept of unit-testing? :p
Noddy Comet
Lysdexic Agnostics - Thier is no Dog
#1191 - 2013-05-21 18:50:32 UTC  |  Edited by: Noddy Comet
CCP Phantom wrote:
Kale Freeman wrote:
CCP, for the love of god please post something in this thread to tell us that you are working on the problem.

Our dev teams are indeed working on fixing the whole issue with top priority. Unfortunately in situations like these we cannot predict any ETA and giving a time frame would be very irresponsible. Be assured though that we are working as hard as possible to find a proper solution as fast as possible.

As CCP Guard pointed already to further background information in this news article and in that thread.

Please also accept our apologies for this unfortunate chain of events.



Perhaps this info (Along with what CCP Guard has dropped in on the conversation) should be edited into the FIRST POST in the thread, so we don't need to click through endless pages and every blue post to see what the latest status is?


CCP Guard wrote:
We've put up a thread for possible workaround here as well: https://forums.eveonline.com/default.aspx?g=posts&t=238230&find=unread

Not that there's much to report that hasn't been covered in this thread. At the moment there's no solution that works for all use cases that we know of. What I can tell you is that that investigation into what is causing the massive load issues to our web servers is underway and we're not going home until this is fixed. We're really sorry for all the trouble.


Just sayin....

[i]"The biggest problem with quotes on the Internet, is that just because it's on the Internet too many believe them to be real" -[/i]Abraham Lincoln's "Berlin Wall" speech at the 1984 Winter Olympics.
Eiros Erathene
Unicorns and Rainbows and Sunshine
#1192 - 2013-05-21 18:50:42 UTC
What I did that worked:

1) found a link to download an old version of the repair tool
2) ran it, when prompted to get the newest version accepted
3) ran repair tool 3x (until successful)
4) launched EVE from the bin folder.

Getting the old version of the repair tool, then force updating to the latest version seem to turn the corner for me. Originally my repair tool wouldn't run at all.

Cheers.
Veldepenas
Deep Core Mining Inc.
Caldari State
#1193 - 2013-05-21 18:50:52 UTC
The usual. Mac version not working:

No connection could be made to the content server. Please make sure that your Internet connection is up and restart the Launcher.

Fail again CCP
Fret Thiesant
The Scope
Gallente Federation
#1194 - 2013-05-21 18:50:57 UTC
Ran the repair tool 3x before it "worked"

I still get the message when starting the client but it let me in anyways.
Nightshade Mary
Darkwater Innovations
#1195 - 2013-05-21 18:50:59 UTC
Alexis Crane Sharvas wrote:
So mine upgraded fine, no problems. Then I click on the eve launcher and get this first:
http://i.imgur.com/8KjwBzN.jpg

Then after a few seconds of nothing I get this:
http://i.imgur.com/xnRFdKk.jpg

That's my router's default message when it can't find a URL. WHAT GIVES?!?!???!!??!!?


Exactly what I have. Well, apart from the router ;)
Smagd
Encina Technologies
#1196 - 2013-05-21 18:51:19 UTC
Chribba wrote:
For those using my little package and it's a bit slow, torrent here http://eve-files.com/media/torrent/eve-update-20130521.zip.torrent

/c


Thank you. I almost gave up.

PS: The EVE downloads are slower than you :)
Kismeteer
Bat Country
Pandemic Horde
#1197 - 2013-05-21 18:51:35 UTC
Hi, can we get a post on we're supposed to do if we only get 'Offline mode'?

Or at least an acknowledgement on the news page or in this article that there is a known problem?
TerrorNudel
The Swabian Terrorists
#1198 - 2013-05-21 18:52:04 UTC
Arthur Aihaken wrote:
Quote:
Official statements and fixes:
http://wiki.eveonline.com/en/wiki/EVE_Launcher_Issues_and_Workarounds


1. Open the Terminal Application or use Finder to work your way to this path:
EVE Online.app/Contents/Resources/EVE Online.app/Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE

In there delete the "common.ini" file and start the client again. It will start the launcher and repair the client for you automatically.


Doesn't work for Mac, and returns this error:

Verification Failure
Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
File not found: C:\Program Files\CCP\Eve\common.ini

So I'd recommend moving as opposed to deleting it.

So how can Mac users run the repair.exe file?[/quote]

Tried the same, but doesent work here :(
Need Workaround for MAC pls!!!
Megaros
Coetus Arcana Bellicis Artibus
#1199 - 2013-05-21 18:52:12 UTC  |  Edited by: Megaros
Great work Chribba,thanks
Danbert
Sebiestor Tribe
Minmatar Republic
#1200 - 2013-05-21 18:52:18 UTC
When exactly is 'soon' for the Mac update? Sitting here twiddling my thumbs watching this thread grow quicker than I can read it...

I'm getting "No connection could be made to the content server. Please make sure that your Internet connection is up and restart the Launcher."