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EVE Launcher update on May 21, 2013

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Yaddex C1
Interstellar Hypermarket
#281 - 2013-05-21 15:37:36 UTC
antalz wrote:
Adnot Rexx wrote:
YOU CAN GET AROUND THE LAUNCHER.

I just logged in after having the same issues.

First - Run the repair tool

Second - Navigate to and run the following EXE - CCP\EVE\Bin\ExeFile


RESUME YOUR DAILY CAPSULEERING


This worked for me




pfff status incompatible ( protocol ) and still ded
Magron1
The Praxis Initiative
Gentlemen's Agreement
#282 - 2013-05-21 15:37:54 UTC
Unprofessional.
Unacceptable.
KiKi Yamota
Stellar Wind Ltd.
#283 - 2013-05-21 15:38:08 UTC
Karashur wrote:
I was having the 'offline' issue also. Quick workaround to get in game:

1. Run repair tool in C:\Program Files (x86)\CCP\EVE
2. After it finishes run direct from the bin directory: C:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe

Worked for me.


This worked for me. Thanks Big smile
Creation Consiousness
Native Freshfood
Minmatar Republic
#284 - 2013-05-21 15:38:18 UTC  |  Edited by: Creation Consiousness
Pritovsky Pootis wrote:
Keep getting error messages after logging in on the launcher e.g.

Unable to download remote build number
Traceback (most recent call last):
File "lib\update.pyo", line 597, in run
File "lib\update.pyo", line 654, in IsUpdateRequired
File "lib\update.pyo", line 215, in __init__
File "lib\decorators.pyo", line 18, in __call__
File "lib\info.pyo", line 182, in GetRemoteBuildNumber
RemoteBuildNumberUnavailable: Unable to fetch build number from server
... (then about 500 words of other text)

But it just gives the option to launch EVE though anyway. To be honest I preferred the old launcher because rather than being able to launch 2 clients at once and THEN log in, you have to "switch character" and then launch it, which is rather annoying.




I had the same message as above and then I started eve with the option the 'launch EVE' and then it crashed 3 times while putting me into a station. Now it was stuck on the OFFLINE screen no matter how many times I restart it, so I manually downloaded the launcher ran the program and it keep coming up with the option to 'ignore' etc cetain files so I downloaded it again and then it looked like it installed but when I went to run it it went back to the OFFLINE screen.
I hope this amount of details helps yal fix it, thx
p.s The repair.exe thing keeps coming up with an error, I've got the prefect idea to fix it, get rid of the new launcher "Good thinking 99"

Watch me live stream EVE and LOL for charity @ www.twitch.tv/misc123456789
NORTEL
Death by Design.
#285 - 2013-05-21 15:38:27 UTC
To those that say :Exefile.exe works fine for me:

0/10. bros. 0/10.

NORTEL
Matthew97
#286 - 2013-05-21 15:38:27 UTC
Launcher now states;

No connection could be made to the content server. Please make sure that your Internet connection is up and restart the Launcher.
Tas Nok
Hedion University
Amarr Empire
#287 - 2013-05-21 15:38:33 UTC
CCP Aporia wrote:
The connection issues are being investigated. This is a simple (but extremely annoying) case of our webservers not responding.

If your settings are gone then please restart the client/launcher. This apparently was an issue that could happen with the old launcher update mechanism that we replaced with a better version.


"BETTER" is a quality that you seem to misunderstand, the launcher has been slightly buggy but functioning as required almost since you released it. Removing said bugs for a SSO and other improvements, which then breaks the launcher, means this code is "WORSE".

The road to hell is paved with good intentions....

The road to code hell is paved with improvements....

Zent
Centers for Intergalactic Mercantile Acquisition
#288 - 2013-05-21 15:38:38 UTC
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt


Yes and Yes but on the launcher it still says Tranq unkown
Garf Torious
The Scope
Gallente Federation
#289 - 2013-05-21 15:38:41 UTC
I *just* got back into this game too :-/

What exactly was so bad about the game the way it was last night that changes had to be hurried in that clearly weren't ready?
Tarchus
#290 - 2013-05-21 15:38:42 UTC
we'll get nothing!
Dreadeye
Meta Zero
Meta Reloaded
#291 - 2013-05-21 15:38:49 UTC  |  Edited by: Dreadeye
Taklam Zanjoahir wrote:
Adnot Rexx wrote:
YOU CAN GET AROUND THE LAUNCHER.

I just logged in after having the same issues.

First - Run the repair tool

Second - Navigate to and run the following EXE - CCP\EVE\Bin\ExeFile


RESUME YOUR DAILY CAPSULEERING


Worked, thx mate! Big smile


couldnt run repair had to reboot comp - worked

logged in, settings etc was deleted - but worked

relogged to an alt - launcher now said its working offline, even though my net is working. used above to log in.

above bypass works
Epae Woewig
Science and Trade Institute
Caldari State
#292 - 2013-05-21 15:39:09 UTC
It's great work that you can bypass the launcher by running ExeFile.exe but what good does it do when you can't update the effing client because the launcher doesn't work?!

Incompatible (Protocol) is the only result of bypassing the launcher.

Fix!
Evei Shard
Shard Industries
#293 - 2013-05-21 15:39:14 UTC
Halgar Rench wrote:
CCP Atropos wrote:
Secondly for those getting the offline mode webpage from within the EVE Launcher, this is because the EVE Launcher is timing out when attempting to connect to our webservers. We're currently looking into why the webservers aren't responding in a timely fashion, and hope to have this resolved as soon as possible.

Thank you for your patience.



You mean that the launcher won't start the client unless it can pull down ads from your webservers?

Let's get our priorities straightened out here....



This. The launcher is about nothing more than advertising. It's a joke, and it's completely broken right now. All because they want to force users to read advertisements.

Profit favors the prepared
UltraNoobian
WolfPack.
#294 - 2013-05-21 15:39:14 UTC  |  Edited by: UltraNoobian
Dear CCP,

I believe your launcher is a decent piece of work, However it seems that you did not thoroughly look at user feedback or tested it before hand as there seems to be slow responses from the servers that the new Launcher depends on. The design may look good but it is not functional, Good looks are shallow if there isn't the heart to back it up.

Now this situation is reminiscent of the Captain's Quarters from the Incarna expansion where you passed on to us, the players, an update that did nothing to expand or help the player experience. This is not what we wanted, nor what we needed. It seems again, that there has been a mistake made and the price will the same as always.

I urge you now graciously to accept your mistake and offer up an apology.

Sincerely,

A Paying Customer.


As for anyone wanting to login without the launcher.
Navigate to your EVE install and go in to the '/bin' folder and run exeFile.exe to run the client directly.

EDIT: If you have an incompatiable protocol come up, use the repair.exe
Khorisha Achat
Khanid Commodities
#295 - 2013-05-21 15:39:15 UTC
PlumBroke318 wrote:
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt



1: yes, but it takes about 2 mins or so to load
2: yes very fast.

Launcher shows me a white screen. Cant do anything from there.




+1
Alexis Crane Sharvas
Immortalis Inc.
Shadow Cartel
#296 - 2013-05-21 15:39:30 UTC
antalz wrote:
Adnot Rexx wrote:
YOU CAN GET AROUND THE LAUNCHER.

I just logged in after having the same issues.

First - Run the repair tool

Second - Navigate to and run the following EXE - CCP\EVE\Bin\ExeFile


RESUME YOUR DAILY CAPSULEERING


This worked for me


This DID NOT work for me. Still get incompatible protocol!
Viktor Rasmussen
Center for Advanced Studies
Gallente Federation
#297 - 2013-05-21 15:39:41 UTC
Jekira Nu wrote:
Bypass the launcher.

Go to C:\Program Files (x86)\CCP\EVE\bin\evefile.exe


-> Incompatible (Protocol)

but thanks anyway
Call Rollard
Caldari Provisions
Caldari State
#298 - 2013-05-21 15:39:41 UTC
The Issue for Macintosh players even!!!! (Forum linky)

I'm on Macintosh however I decided this was the thread for where we complain about issues for everyone about this new launcher.

I'm on a Mac and it won't connect onto the server, it also appears this is a launcher issue for everyone. Not just the Window runners.

FIX this ASAP CCP!!!!
Mirel Dystoph
Perkone
Caldari State
#299 - 2013-05-21 15:40:46 UTC
NORTEL wrote:
To those that say :Exefile.exe works fine for me:

0/10. bros. 0/10.

The exefile works fine for everyone who has updated his eve client prior to the launcher roll out.

"Nothing essential happens in the absence of noise." 
UltraNoobian
WolfPack.
#300 - 2013-05-21 15:40:54 UTC
For those people bypassing the launcher and getting Incompatible protocol

USE THE REPAIR.exe