These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

Ordered the CE from musterbrand...
Author
Previous Topic Next Topic
Arwyel
Manly Men Inc.
#1 - 2013-05-01 23:41:38 UTC
And they've saved my card details on their site. To the point where as a test I managed to put an order through after the original without re-entering the cvc number AND after changing the billing address.

I've asked them to cancel the 2nd order and delete my card details from their site. Should have used paypal perhaps but wasn't thinking.

Anyone else had similar experience?
Sidrat Flush
School of Applied Knowledge
#2 - 2013-05-01 23:45:06 UTC
Woah post a petition as well thats seriously nasty claims if true.

Its time to stand up against the bad empire based CEO telling falsehoods about what new characters can accomplish and pushing them towards an in game experience of drudgery and loneliness keeping them in the shadow of ignorance for at nest their own profit at worse apathy towards all the experiences that Eve has to offer.
Arwyel
Manly Men Inc.
#3 - 2013-05-01 23:49:20 UTC
I've emailed musterbrands customer service asking that the order is cancelled and the details are deleted.

The two purchases weren't even on the same computer so it couldn't have just been cookies or anything.
Drunken Bum
#4 - 2013-05-02 00:02:31 UTC
People love making duplicate threads in these forums huh?

After the patch we're giving the market some gentle supply restriction, like tying one wrist to the bedpost loosely with soft silk rope. Just enough to make things a bit more exciting for the market, not enough to make a safeword necessary.  -Fozzie
Arwyel
Manly Men Inc.
#5 - 2013-05-02 09:36:10 UTC
So, I recieved an email this morning that had completely ignored my request for a refund etc and has stated that the order is being processed now.
Princess Saskia
Hyperfleet Industries
#6 - 2013-05-02 10:23:15 UTC
Should probably check their terms and conditions, remembering that is it always within the seller's rights to not offer a refund.

 ♥ 
Kirjava
Lothian Enterprises
#7 - 2013-05-02 10:59:52 UTC
Princess Saskia wrote:
Should probably check their terms and conditions, remembering that is it always within the seller's rights to not offer a refund.

Not in the EU.
Same with a legally mandated warranty.

[center]Haruhiists - Overloading Out of Pod discussions since 2007. /人◕‿‿◕人\ Unban Saede![/center]
Tul Breetai
Impromptu Asset Requisition
#8 - 2013-05-02 12:13:15 UTC
I was having all kinds of shady problems with musterbrand, shoudla done amazon.

There's nothing worse than an EVE player, generally considered to be top of the food chain in the MMO world, that cannot smacktalk with wit and coherency.
Princess Saskia
Hyperfleet Industries
#9 - 2013-05-02 12:57:46 UTC
Kirjava wrote:
Princess Saskia wrote:
Should probably check their terms and conditions, remembering that is it always within the seller's rights to not offer a refund.

Not in the EU.
Same with a legally mandated warranty.

~There are policies that are involved with giving customers refunds. Just like in a store on the highstreet, returning clothing that hasn't been worn and if it has them being able to not give a refund.

 ♥