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I'm really not happy with this CCP!

First post
Author
E5KIM0
Caldari Provisions
Caldari State
#21 - 2013-03-23 01:56:20 UTC  |  Edited by: E5KIM0
Well done CCP I had a great time tonight. The build up and suspense was spot on and the battle that followed was stunning.

Roll on the next one.

Esk
This Suxbad
State War Academy
Caldari State
#22 - 2013-03-23 02:18:31 UTC
Oh my everyone saying well node crashing would have made it bad or TD was bad enough. I think the real point that everyone is using as an excuse points to a bleak fact CCP does not have the server power to adequately run the game.

Like telling us your cable tv has great reception but it is not our fault it goes to crap when your neighbors turn on their tv's. I was lucky enough to get in but I would be mad as hell if i didn't. (P.S. where are all the Kill mails?)

I understand the may problems of CCP (Mostly Self Inflicted) and appreciate the eve events (Only During EU TZ) but man your excuses stink as bad as your customer service.

Definition of blob is more friends than you! Do you play eve or play eve for others?

Zsaryna Adrelana
Imperial Shipment
Amarr Empire
#23 - 2013-03-23 04:10:17 UTC
Just thought I'd make a point here for those twisting about EU/US TZ dramas
Be thankful you don't live in AU TZ
That is all

I do this for many reasons. I do it because I believe it is right. I do it because I will profit by it. These all consolidate into one reason: I do it because I can.

Darek Castigatus
Immortalis Inc.
Shadow Cartel
#24 - 2013-03-23 13:24:00 UTC
This Suxbad wrote:
Oh my everyone saying well node crashing would have made it bad or TD was bad enough. I think the real point that everyone is using as an excuse points to a bleak fact CCP does not have the server power to adequately run the game.

Like telling us your cable tv has great reception but it is not our fault it goes to crap when your neighbors turn on their tv's. I was lucky enough to get in but I would be mad as hell if i didn't. (P.S. where are all the Kill mails?)

I understand the may problems of CCP (Mostly Self Inflicted) and appreciate the eve events (Only During EU TZ) but man your excuses stink as bad as your customer service.


Feel free to go design your own server cluster that performs anywhere near as well as EvEs.

Pirates - The Invisible Fist of Darwin

you're welcome

Sephira Galamore
Inner Beard Society
Kvitravn.
#25 - 2013-03-23 13:58:39 UTC
This Suxbad wrote:
Oh my everyone saying well node crashing would have made it bad or TD was bad enough. I think the real point that everyone is using as an excuse points to a bleak fact CCP does not have the server power to adequately run the game.

You are aware that the servers CCP uses for reinforced nodes are the bloodiest edge **** there is? To a degree where they can't even give out too many details as they are under NDA by their vendor.

Quote:
Sadly I’m not allowed to go into specifics on make, model or performance characteristics beyond saying that it runs @4.4GHz, is Xeon based and is pretty freaking awesome. This server is not officially available and neither is the processor except to OEM’s for specific extreme applications. It’s got performance characteristics to die for... which incidentially is what we use it for... so people can die on it... a lot...

This was from a dev blog in 2011, so they might even have upgraded it since.
asteroidjas
Rothschild's Sewage and Septic Sucking Services
The Possum Lodge
#26 - 2013-03-23 14:20:11 UTC
Sephira Galamore wrote:

This was from a dev blog in 2011, so they might even have upgraded it since.

I doubt they have updated them, they seem to be spending the extra moneys on sending pointless objects into "upper atmosphere" (no, nothing actually went to "space")...b/c thats constructive and really helps make the game better...or other similarly useless endeavors.

But back to OP, i think he is just upset that CCP only figured there would be a measly 1k ppl show up at best. Which shows just how disconnected they are from their player base.

Also, to the comment of them releasing Faction Police so the Caldari FW pilots could get involved....that ONLY happened after there was an outcry on the forums (CCP somehow didn't anticipate this), and the police were only released after the population cap was reached. And even then, the faction police were still chasing the FW guys...even after they were not supposed to. (there were plenty of 5.0 sec status guys that where just on the wrong side of the FW that the police where still chasing)
This Suxbad
State War Academy
Caldari State
#27 - 2013-03-23 15:14:04 UTC
I laugh at the silly defending comments. Hello, CCP is a company wanting us to play so they earn $$$. If they are unable to provide the basic service to all players then they are not providing adequate service. If they do not want good customer service then they must have a master plan that profits them more than happy customers. Shrug*

We invest years in this game and getting on there case could ensure years more. griping at them does what? Hurts their feelings? ffs stop your stupid defensive comments.

Live events should make us happy and we tell our friends and get more players, they screw it up and the opposite happens so mission fail. i constatly bust CCP's balls because it can only make them better. You babies sticking up for them are just silly customers they already have. I want the active players to go up not stay the same or go down like it has for years. NOTE: I said active players! Subsriptions is a poor benchmark.

If your cable service went out or only had enough bandwith to check e-mail you would ***** ***** *****, what is the diff?

Definition of blob is more friends than you! Do you play eve or play eve for others?

Sephira Galamore
Inner Beard Society
Kvitravn.
#28 - 2013-03-23 16:22:11 UTC
asteroidjas wrote:
I doubt they have updated them, they seem to be spending the extra moneys on sending pointless objects into "upper atmosphere" (no, nothing actually went to "space")...b/c thats constructive and really helps make the game better...or other similarly useless endeavors.

Personally I enjoyed following these projects. And so did others. So it certainly helped in bringing joy to players and even non-players. If I was in a position to move to Reykjavik, I would have already applied there tbh, such a crazy company.

asteroidjas wrote:
But back to OP, i think he is just upset that CCP only figured there would be a measly 1k ppl show up at best. Which shows just how disconnected they are from their player base.

Point granted.
The 1k limit was announced a bit late, especially considering how they were building up steam towards this event, advertising it as the event that changes history.
Sephira Galamore
Inner Beard Society
Kvitravn.
#29 - 2013-03-23 16:30:15 UTC  |  Edited by: Sephira Galamore
This Suxbad wrote:
If your cable service went out or only had enough bandwith to check e-mail you would ***** ***** *****, what is the diff?

With cable service you mean ISP?
From what I heard, in Canada or other countries they actually do that with your landline internet connections. In my country only for mobile connections - if you surpass a certain threshold all you can do is check emails or wait ages for pages to load.
This is also mentioned in the contract.

And generally I don't "*****" about stuff. I ask.
When my internet+phone went down some months ago I first finished breakfast, a bit slower since I had time now (working in home office).. When after that there still was no connection I called using my cellphone, got told there was an interruption and service will continue sometime soon. Ok. Bitching, going mad doesn't help anything except making other peoples days worse.

Don't get me wrong, CCP didn't do everything perfect here, by no means. I just appreciate the effort.

For me it was my first serious big fleet engagement, and also the first time as a real logi in PvP.
The gameplay was sooooo unresponsive. I get TiDi.. server stuff takes longer.. but that should not affect clientside GUI, right?
I should at least see stuff is happening.. and menus should open right away and not 20 seconds later.
I managed to keep people alive, but I was so anxious everytime I tried to target something if I it would lock in time, as sometimes they didnt even lock and I had to try several times..
CCP Goliath
C C P
C C P Alliance
#30 - 2013-03-24 08:54:25 UTC
Sephira Galamore wrote:
This Suxbad wrote:
If your cable service went out or only had enough bandwith to check e-mail you would ***** ***** *****, what is the diff?

With cable service you mean ISP?
From what I heard, in Canada or other countries they actually do that with your landline internet connections. In my country only for mobile connections - if you surpass a certain threshold all you can do is check emails or wait ages for pages to load.
This is also mentioned in the contract.

And generally I don't "*****" about stuff. I ask.
When my internet+phone went down some months ago I first finished breakfast, a bit slower since I had time now (working in home office).. When after that there still was no connection I called using my cellphone, got told there was an interruption and service will continue sometime soon. Ok. Bitching, going mad doesn't help anything except making other peoples days worse.

Don't get me wrong, CCP didn't do everything perfect here, by no means. I just appreciate the effort.

For me it was my first serious big fleet engagement, and also the first time as a real logi in PvP.
The gameplay was sooooo unresponsive. I get TiDi.. server stuff takes longer.. but that should not affect clientside GUI, right?
I should at least see stuff is happening.. and menus should open right away and not 20 seconds later.
I managed to keep people alive, but I was so anxious everytime I tried to target something if I it would lock in time, as sometimes they didnt even lock and I had to try several times..


This might unfortunately be a symptom of it being your first big fleet engagement. If you had high graphics settings, and especially if you had brackets turned on, you might have experienced client side GUI lag.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath

Darek Castigatus
Immortalis Inc.
Shadow Cartel
#31 - 2013-03-24 15:20:34 UTC
This Suxbad wrote:
If your cable service went out or only had enough bandwith to check e-mail you would ***** ***** *****, what is the diff?


Actually I would act like an adult and first of all enquire what the issue is and then request an expected time for it to be resolved
because unlike you I actually recognise that screaming and crying like a spoilt little baby achieves nothing more than making me look stupid.

Pirates - The Invisible Fist of Darwin

you're welcome

Sephira Galamore
Inner Beard Society
Kvitravn.
#32 - 2013-03-24 18:16:49 UTC  |  Edited by: Sephira Galamore
CCP Goliath wrote:
Sephira Galamore wrote:
For me it was my first serious big fleet engagement, and also the first time as a real logi in PvP.
The gameplay was sooooo unresponsive. I get TiDi.. server stuff takes longer.. but that should not affect clientside GUI, right?
I should at least see stuff is happening.. and menus should open right away and not 20 seconds later.
I managed to keep people alive, but I was so anxious everytime I tried to target something if I it would lock in time, as sometimes they didnt even lock and I had to try several times..

This might unfortunately be a symptom of it being your first big fleet engagement. If you had high graphics settings, and especially if you had brackets turned on, you might have experienced client side GUI lag.


I had brackets off ("Hide brackets"), had fleet members hidden in overview, graphics to either none/low/medium and at some point realized I could turn off effects.
At this point I think menus actually opened faster, so there's that..

But selecting, locking and unlocking targets still was still very unresponsive. Ctrl+clicking on the broadcast history once seldomly worked, so I had to keep clicking the entries all the time while accomodating for the list moving downwards, sometimes causing the wrong targets to lock, which in turn forced me to unlock these which also was unresponsive.

To me it looks a bit like the typical [Website under load]->[People hit F5]->[even more load] phenomenon.

Oh, and the client completely froze, beyond recovery, the moment we fleet-warped out. I could still see the greyed-out entries in the locked overview, so I knew I at least left the battlefield. I waited a bit but the client did not recover and I had to restart.

(Silly me then forgot I still had suspect timer, so when warped to the gate after traffic control sent me to Mies I could took the fast way back into Luminaire. Only to realize that the timers there would run 4-8 times slower aswell..)

I wonder if the unresponsiveness can also be related to me using wireless network in the house? Does the client also work in some kind of ticks for its network communication or does it communicate immediately upon any player action?
Edit:
Ping to eveonline.com while having a dozen other infinite pings and a dozen websites refreshing gives me [min 26ms / max 157ms / avg 37ms].
Ping to eveonline.com without any other constructed load gives [min 25ms / max 52ms / avg 29ms].
Hessian Arcturus
Doomheim
#33 - 2013-03-25 03:01:42 UTC
This Suxbad wrote:
Oh my everyone saying well node crashing would have made it bad or TD was bad enough. I think the real point that everyone is using as an excuse points to a bleak fact CCP does not have the server power to adequately run the game.

Like telling us your cable tv has great reception but it is not our fault it goes to crap when your neighbors turn on their tv's. I was lucky enough to get in but I would be mad as hell if i didn't. (P.S. where are all the Kill mails?)

I understand the may problems of CCP (Mostly Self Inflicted) and appreciate the eve events (Only During EU TZ) but man your excuses stink as bad as your customer service.


This Suxbad wrote:
I laugh at the silly defending comments. Hello, CCP is a company wanting us to play so they earn $$$. If they are unable to provide the basic service to all players then they are not providing adequate service. If they do not want good customer service then they must have a master plan that profits them more than happy customers. Shrug*

We invest years in this game and getting on there case could ensure years more. griping at them does what? Hurts their feelings? ffs stop your stupid defensive comments.

Live events should make us happy and we tell our friends and get more players, they screw it up and the opposite happens so mission fail. i constatly bust CCP's balls because it can only make them better. You babies sticking up for them are just silly customers they already have. I want the active players to go up not stay the same or go down like it has for years. NOTE: I said active players! Subsriptions is a poor benchmark.

If your cable service went out or only had enough bandwith to check e-mail you would ***** ***** *****, what is the diff?



Feel free to unsub and stop playing...

It's human nature to want to explore. To find your line and go beyond it. The only limit, is the one you set yourself.

Nevyn Auscent
Broke Sauce
#34 - 2013-03-25 04:03:07 UTC
Sephira Galamore wrote:


I had brackets off ("Hide brackets"), had fleet members hidden in overview, graphics to either none/low/medium and at some point realized I could turn off effects.
At this point I think menus actually opened faster, so there's that..

But selecting, locking and unlocking targets still was still very unresponsive. Ctrl+clicking on the broadcast history once seldomly worked, so I had to keep clicking the entries all the time while accomodating for the list moving downwards, sometimes causing the wrong targets to lock, which in turn forced me to unlock these which also was unresponsive.

To me it looks a bit like the typical [Website under load]->[People hit F5]->[even more load] phenomenon.

Oh, and the client completely froze, beyond recovery, the moment we fleet-warped out. I could still see the greyed-out entries in the locked overview, so I knew I at least left the battlefield. I waited a bit but the client did not recover and I had to restart.

(Silly me then forgot I still had suspect timer, so when warped to the gate after traffic control sent me to Mies I could took the fast way back into Luminaire. Only to realize that the timers there would run 4-8 times slower aswell..)

I wonder if the unresponsiveness can also be related to me using wireless network in the house? Does the client also work in some kind of ticks for its network communication or does it communicate immediately upon any player action?
Edit:
Ping to eveonline.com while having a dozen other infinite pings and a dozen websites refreshing gives me [min 26ms / max 157ms / avg 37ms].
Ping to eveonline.com without any other constructed load gives [min 25ms / max 52ms / avg 29ms].


I had a client that remained responsive all the way through, I was getting low FPS due to the graphics rendering of that many ships even with everything turned down to minimum, but everything seemed to be working fine. It would take a couple of seconds for a module to tell me it was activating after I clicked it, but I assume this is because the client confirms with the server the module is able to activate rather than simply activating it blind client side, then getting told by the server it actually wasn't allowed to. I never had any missed clicks though.

I did get the warp out freeze issue, which would have been a serious problem for anyone destroyed & trying to reship, & wonder if CCP could do some investigation into that particular issue, since a LOT of people had that one. Otherwise I'm very happy with how well the node held up.
Vorll Minaaran
Centre Of Attention
#35 - 2013-03-25 08:31:28 UTC
William Loire wrote:

... You would have likely been shot down within minutes anyways so you didn't miss much.


There is a huge difference between dying after 2 minutes of play, or sitting on a gate pushing Jump button for hours.
CCP Goliath
C C P
C C P Alliance
#36 - 2013-03-25 10:03:57 UTC
Sephira Galamore wrote:
CCP Goliath wrote:
Sephira Galamore wrote:
For me it was my first serious big fleet engagement, and also the first time as a real logi in PvP.
The gameplay was sooooo unresponsive. I get TiDi.. server stuff takes longer.. but that should not affect clientside GUI, right?
I should at least see stuff is happening.. and menus should open right away and not 20 seconds later.
I managed to keep people alive, but I was so anxious everytime I tried to target something if I it would lock in time, as sometimes they didnt even lock and I had to try several times..

This might unfortunately be a symptom of it being your first big fleet engagement. If you had high graphics settings, and especially if you had brackets turned on, you might have experienced client side GUI lag.


I had brackets off ("Hide brackets"), had fleet members hidden in overview, graphics to either none/low/medium and at some point realized I could turn off effects.
At this point I think menus actually opened faster, so there's that..

But selecting, locking and unlocking targets still was still very unresponsive. Ctrl+clicking on the broadcast history once seldomly worked, so I had to keep clicking the entries all the time while accomodating for the list moving downwards, sometimes causing the wrong targets to lock, which in turn forced me to unlock these which also was unresponsive.

To me it looks a bit like the typical [Website under load]->[People hit F5]->[even more load] phenomenon.

Oh, and the client completely froze, beyond recovery, the moment we fleet-warped out. I could still see the greyed-out entries in the locked overview, so I knew I at least left the battlefield. I waited a bit but the client did not recover and I had to restart.

(Silly me then forgot I still had suspect timer, so when warped to the gate after traffic control sent me to Mies I could took the fast way back into Luminaire. Only to realize that the timers there would run 4-8 times slower aswell..)

I wonder if the unresponsiveness can also be related to me using wireless network in the house? Does the client also work in some kind of ticks for its network communication or does it communicate immediately upon any player action?
Edit:
Ping to eveonline.com while having a dozen other infinite pings and a dozen websites refreshing gives me [min 26ms / max 157ms / avg 37ms].
Ping to eveonline.com without any other constructed load gives [min 25ms / max 52ms / avg 29ms].


There were a few moments during the fight when we raised pop caps that would have caused this, but it shouldn't have persisted beyond the first couple of minutes after the cap was raised.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath

Faulx
Brother Fox Corp
#37 - 2013-03-25 14:10:34 UTC
For this scale of event, with this much fore-warning, you guys probably should have had cascading objectives in different systems across multiple timezones.... and another 4-9 staff members... who aren't doing most of their LE work in their free time.

I hope you'll be sure to bring this up with the stakeholders at the next planning cycle, pointing to event turn-out and threads like this as evidence of Eve's need for some real "storyteller" tools.

Also, be sure to ask for a software tool to help you coordinate multiple related events across different systems.

What we've seen of Live Events isn't even the tip of the iceberg, they can be so much more.
Aegea Siannodel
Trantor Mentalics
#38 - 2013-03-25 14:27:59 UTC
Seras VictoriaX wrote:
I like the idea of live events.

I understand the limit on the system.

But holding this event on a Friday really alienates the entire US. What was wrong with Saturday?



I am a new player (2 months old) and really wanted to goto this event but was stuck at work. Pretty big let down.
Even if i wasnt able to make it into the system, all the activity around the system and just in general would of been fun to be a part of.




Well since there were 1100 of us sitting directly on the gate in Algogille, waiting/orbiting and trying to jump in with the annoying "gate has been locked message" You would have done the same thing I did. Sit there for 2 hours then leave out of boredom. But if you watched the stream you got to hear how the battle was so impressive because they had more dusticles involved then capsuleers.

I look forward to more live events. Especially where the end isn't a forgone conclusion.
Markus Reese
Deep Core Mining Inc.
Caldari State
#39 - 2013-03-25 14:51:53 UTC
Tavin Aikisen wrote:
Be smart about this. This is a chance to post constructive feedback and be heard.

A simple solution, as suggested above, was to open up adjacent systems and incorporate them in the story. Perhaps reinforcements would try and jump to Luminaire, allowing pilots in the surrounding systems to dictate which faction was reinforced?

Simple and effective! Griefers, RPers, casual gamers and all are happy!


That is kind of the thoughts I was thinking too. Live events are excellent because they offer, well, everything. They are great for casual gamers to get into large fleet fights, and probably the most open good fights in the game during the pvp ones. Most themselves will not be so big with the advanced warnings. An ideal solution for large ones would be multiple fields of battle as suggested. Roleplayers will go to their prefered game style. But a combination of PvE and PvP flagging would be nice.

Not sure about the feasability of this idea, but still going to shout it out. What if the story critical actors are the pvp trigger? Is it possible to make attacking the actor cause a suspect flag?

This means the more pve people can focus on say spawned npcs or be in another battle, roleplaying etc. But if they want to take out critical targets, ie the actors, then the could face repercussions from the defenders. This is also more fair for the players who are not able to, or unaware of how to get into a fleet.

To quote Lfod Shi

The ratting itself is PvE. Getting away with it is PvP.

Metal Icarus
Star Frontiers
Brotherhood of Spacers
#40 - 2013-03-25 15:06:11 UTC
would have been nice to have capsuleers be apart of the navy. As in, people that choose a side can meet in a system, join fleet and head out with a CCP event FC to lead a side into battle!

OR only people that are in FW could join the navy fleet.

Also, plan for the event to go either way, so that the outcome should reflect the outcome of the battle instead of scripting it. It is a sandbox after, let the pilots choose the story line!
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