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CCP Focuses on EVE Universe - A CCP Announcement

First post First post
Author
Halaxi
Mind Games.
Suddenly Spaceships.
#561 - 2011-10-20 13:59:06 UTC
The entire point of restructuring is to end up with the talent that you need in order to move forward.

Exactly how you (CCP suits) think you are doing this by removing, amongst others, those members of the community team that would be vital in informing you of what your customers approve of, desire, or flat out do not want, at a time when customer satisfaction is at an all time low and you desperatly need to reconnect with your customers, is beyond me.

I wonder - have any of those responsible for forcing the Incarna expansion out way before it was ready been 'dealt with', or are those who have gotten the shaft fallen foul of the 'crap always falls downhill' method of taking responsability?

I dearly hope that in one years time, I am not looking back, playing another mmo, and saying 'yeah, this was the announcement that marked the end'.

Fatalistic? Cynical? Perhaps. If only there wasn't any signs that peoples concerns were justified.

I also want to take this opportunity to thank those who are leaving for their positive contribution to the world of EvE. You have helped to create something epic, for which you should be proud. I hope that this creation isn't driven into the ground.

Hal.

Why yes, yes I am going to shoot you.
Galies
Deep Core Mining Inc.
Caldari State
#562 - 2011-10-20 14:18:48 UTC
RougeOperator wrote:
My accounts time will run out.

The only way to get me to put my money back into EvE is if they let go of Hilmar. There are more then a few that think this way now. His apology felt like a PR stunt to me. This latest gambit shows that it was just that in my opinion. Empty words.

They are focusing on EvE after crapping all over it for years. Not because its the right thing to do, but because it became necessity.

If they hadn't paid the core product lip service they would not be in this position to begin with. Its clear they have a bad leader. To get the company on the right track said person needs to go.

Honestly he should have stepped down when you put the letter out.






I wouldnt reccomend this as the first course of action for anybody. Eve is a phenominal game, but lets also remember that Hilmar has been running things for quite some time, and has actually done a decent enough job for the most part. What i would believe is, that we, as customers, do deserve answers. DO we need the HR records for CCP? No. Do we need to have every item, ship, and game mechanic that is planned for the next 2 years, given to us on a timetable? No. What we need are answers that assure us that CCP management, AS A WHOLE, have the game, and us customers, in mind in every decision they make. This is Hilmars baby as much as ours. To quote someone else, "we bring the sand, Hilmar brought the box". I would not say that i am leaving if he doesnt step down. What i would suggest is that if we havent recieved the answers that assure us the game is alive and well, and have SEEN management taking steps to deliver on their promises, a date is set where a major portion of people simply unsub.
Mr Management
Anger Management
#563 - 2011-10-20 14:18:51 UTC  |  Edited by: Mr Management
You would have been better to:-

Scrap Dust and fix PI.

Keep WoD and go back to not taking the Eve players for granted.

Its silly to put all your eggs into one basket (Eve) and since playing this game from beta 3
WoD was my next move.
Forum Bug
Doomheim
#564 - 2011-10-20 14:35:45 UTC
One other big question for CCP now is how do you hold on to the brains behind a lot of the unique things aorund eve. There is a lot of good projects that require coders like those eve has such as those that come up with concepts like TD etc etc.

This is a sinking ship, all over the sides those first get the best rewards, and who can blame them..


RougeOperator
Sebiestor Tribe
Minmatar Republic
#565 - 2011-10-20 14:38:02 UTC  |  Edited by: RougeOperator
Galies wrote:
RougeOperator wrote:
My accounts time will run out.

The only way to get me to put my money back into EvE is if they let go of Hilmar. There are more then a few that think this way now. His apology felt like a PR stunt to me. This latest gambit shows that it was just that in my opinion. Empty words.

They are focusing on EvE after crapping all over it for years. Not because its the right thing to do, but because it became necessity.

If they hadn't paid the core product lip service they would not be in this position to begin with. Its clear they have a bad leader. To get the company on the right track said person needs to go.

Honestly he should have stepped down when you put the letter out.






I wouldnt reccomend this as the first course of action for anybody. Eve is a phenominal game, but lets also remember that Hilmar has been running things for quite some time, and has actually done a decent enough job for the most part. What i would believe is, that we, as customers, do deserve answers. DO we need the HR records for CCP? No. Do we need to have every item, ship, and game mechanic that is planned for the next 2 years, given to us on a timetable? No. What we need are answers that assure us that CCP management, AS A WHOLE, have the game, and us customers, in mind in every decision they make. This is Hilmars baby as much as ours. To quote someone else, "we bring the sand, Hilmar brought the box". I would not say that i am leaving if he doesnt step down. What i would suggest is that if we havent recieved the answers that assure us the game is alive and well, and have SEEN management taking steps to deliver on their promises, a date is set where a major portion of people simply unsub.



Upon reflection I dont think you can call half assing your way along and ignoring 6 years of bugs, abandoning content left and right and other glaring issues a good job. The game was kept going by the community not Hilmar. Then he as a course of action decided he new better then the community as was clear in his EMAIL he thinks little of the players. That was more honest then his hollow apology.

I think you might be giving him credit he does not actually deserve. I honestly think it was the players that kept eve going. The subs growing was due to people like me telling all my buddies to play.

The Game, IS THE COMMUNITY.

**Space wizards are real, they can make 10058 votes vanish. "and for a moment i hurd 10k goons cry out, then silence" **

Inficant
Serenity Smuggling
#566 - 2011-10-20 15:24:02 UTC  |  Edited by: Inficant
RougeOperator wrote:
I think you might be giving him credit he does not actually deserve. I honestly think it was the players that kept eve going. The subs growing was due to people like me telling all my buddies to play.

The Game, IS THE COMMUNITY.


You got your buddies to play because CCP created a great game. Hilmar and his team created that game that you thought was worthy of you and your friends to play. Your friends played it, the community evolved, the game evolved, they got better hand in hand. IMO You cannot remove one from the other.

CCP made some mistakes. They are trying to fix them with some very bitter tasting medicine. The next 6 months will tell us if the patient is responding to the medicine. This is a tough time for everyone at CCP and no one looks forward to reducing staff. It makes it harder for Hilmar to ask for funding later, it makes them look bad in the industry, they have to admit their failings, broadcast them and then ask people to show their friends the door. These are all signs that CCP is trying to improve, realign and refocus. We can second guess them all day, but we won't know whether it was right or wrong based on reading into a couple of blog posts. We won't know today or tomorrow whether it was appropriate, but we'll know in the next 6 months to 1 yr.

I've been playing Eve for a long while and I want to play it in the future.
RougeOperator
Sebiestor Tribe
Minmatar Republic
#567 - 2011-10-20 15:32:15 UTC
Inficant wrote:
RougeOperator wrote:
I think you might be giving him credit he does not actually deserve. I honestly think it was the players that kept eve going. The subs growing was due to people like me telling all my buddies to play.

The Game, IS THE COMMUNITY.


You got your buddies to play because CCP created a great game. Hilmar and his team created that game that you thought was worthy of you and your friends to play. Your friends played it, the community evolved, the game evolved, they got better hand in hand. IMO You cannot remove one from the other.

CCP made some mistakes. They are trying to fix them with some very bitter tasting medicine. The next 6 months will tell us if the patient is responding to the medicine. This is a tough time for everyone at CCP and no one looks forward to reducing staff. It makes it harder for Hilmar to ask for funding later, it makes them look bad in the industry, they have to admit their failings, broadcast them and then ask people to show their friends the door. These are all signs that CCP is trying to improve, realign and refocus. We can second guess them all day, but we won't know whether it was right or wrong based on reading into a couple of blog posts. We won't know today or tomorrow whether it was appropriate, but we'll know in the next 6 months to 1 yr.

I've been playing Eve for a long while and I want to play it in the future.


Dont ignore the first part of my post the leads into the second part. Trying to take it out of context is low.

Upon reflection I dont think you can call half assing your way along and ignoring 6 years of bugs, abandoning content left and right and other glaring issues a good job. The game was kept going by the community not Hilmar. Then he as a course of action decided he new better then the community as was clear in his EMAIL he thinks little of the players. That was more honest then his hollow apology.


**Space wizards are real, they can make 10058 votes vanish. "and for a moment i hurd 10k goons cry out, then silence" **

Abrazzar
Vardaugas Family
#568 - 2011-10-20 15:38:39 UTC
The winter expansion cannot be awesome enough to even attempt at balancing this **** out. No more reason to save up for PLEXes I guess.
Cuchulain Spartan
Unlimited 2.0
Infinite Pew
#569 - 2011-10-20 15:39:27 UTC  |  Edited by: Cuchulain Spartan
As per what I said during the apology letter last month.

Sorry to hear that people are loosing their jobs.


Quote:


#565 Posted: 2011.10.06 15:55 | Report 1

Generally the man at top only apologises when,

A) The company is hemorrhaging/about to hemorrhage money due to his stubbornness

B) The company is hemorrhaging/about to hemorrhage his top staff due to his stubbornness

I don’t think he woke up one morning and found religion and realised the errors of his ways, I think its adapt or die time which makes the apology worthless imo.

Spart o/

Vrykolakasis
Sparrowhawks Corp
#570 - 2011-10-20 15:55:19 UTC
Well I have to say, I know how hard it is to get a good job as an educated talented person, and I am extremely disappointed to hear that people are being dropped.
Mealka
Ignite My Insanity
S0ns of Anarchy
#571 - 2011-10-20 16:31:53 UTC
Hmm... Bring Jove race in EVE !
And you`ll get more players !
Open jove space also.
Aldous Durant
Solace of Open Space
#572 - 2011-10-20 17:20:35 UTC
Watch out for Hilmar's article in the next issue of the CCP's internal newsletter "How to keep your kids fed for a month on one pair of $1000 jeans."
Hailey Sunweaver
Brutor Tribe
Minmatar Republic
#573 - 2011-10-20 17:45:36 UTC
For those losing thier jobs I wish you the best in finding new employment. I've been laied off before and I know how bad it sucks. It's a shame it all had to come down to this from the riots to the unsubbs that got CCP to put resources back into EVE.
Kengutsi Akira
Doomheim
#574 - 2011-10-20 18:00:30 UTC
Mr Management wrote:
You would have been better to:-

Scrap Dust and fix PI.

Keep WoD and go back to not taking the Eve players for granted.

Its silly to put all your eggs into one basket (Eve) and since playing this game from beta 3
WoD was my next move.


Great example of youll never please everyone

He's actually upset theyre focussing on EVE

"Is it fair that CCP can get away with..." :: checks ownership on the box ::

Yes

Almethea
Trans Stellar Express
#575 - 2011-10-20 18:04:49 UTC
does the wanker who managed to break the link between players and CCP keep his job? Evil

does he wear again a 1000$ pant?

most important : good luck for those who lose their jobs

there's so many thing to fix in eve.... and they fix forum ! GJ! but ok i like it !

CCP Fozzie : AFK cloaking, however, is an entirely social form of power

Azelor Delaria
Caldari Provisions
Caldari State
#576 - 2011-10-20 18:15:35 UTC
Bratwurst0r wrote:
Malena wrote:

You admit that the leadership is the problem, you admit that you alienated your player base and your community. Then you fire 2/3 of the community team that are one of the main reasons people stayed in it this long? INCLUDING YOUR COMMUNITY DIRECTOR?!?! The oldsters amongst us know and love the Pann, and then..poof...gone. Just as bad as a wall street a-hole making a fortune off a company going under.


Sry buddy but you DO KNOW that Pann made the call NOT TO ANSWER the first threadnought and thus started if off badly, did the hilarious presentation about community management 1 day before hell broke loose and showed how NOT do to it right after.

If anyone should have expected consequences, its her. Not that i wish unemployment for anyone, really. But she failed pretty damn hard in containing the riots, it was more like pouring gasoline in it.

P.S. and lets not forget, her first apology post, where she failed AGAIN to even notice the MAIN ISSUE. If the community manager is so far out of contact, its time for a change.


I honestly felt throughout that whole debacle that CCP Pann really didn't want to be the face of that thread. The entire time I read the responses, and she never once popped in. Even after being told there was a family emergency and she had left, I felt like that excuse was bull as well.

The issue here is, and has been, Hilmar. No matter what they do, when it comes right down to it Hilmar put us - and his employees - in the sorry predicament that we are all in. His clear and obvious lack of true understanding of business models makes me believe he graduated with an associate's degree from some third-rate community college in Bangladesh.

When I first saw the "apology" to us, I was like, "Well damn, maybe you can teach an old dog new tricks!" I was ecstatic. But at the same time, it seemed...random, for me. Then this happens, and it came into focus. I want people to think: how far back do you think they realized they were not going to "make quota" for the loan realignment or whatever-the-hell it is? To me, it seems like one of two things:

1.) They knew they had screwed the proverbial pooch long ago, but continued on this track because they wanted to shove WoD and DUST down our throats faster, and try to recoup losses. They were fighting against the clock. Bad business practice, as someone mentioned this game is niche, and the proceeds from a niche game do not compare to a game like World of Warcraft. They couldn't fund three projects off of just this game alone.

2.) They didn't realize it until a week or two ago, and by then it was far too late. Once again, bad business practice, because someone should have had the balls to say, "You knwo what? This isn't working!" long ago.

In all, it's bad business. Hilmar allowed his ego to inflate, and because of that 100 more people are looking for jobs in this ****** economy. Does a CCP employee want to get the **** off their "CCP IS AWESOME!!!!!" alt and actually answer, or should we expect another "emergency CSM summit" to deal with this, where we won't find out what actually happened for months, after CCP gets to redact everything and put words in their mouths?
RougeOperator
Sebiestor Tribe
Minmatar Republic
#577 - 2011-10-20 18:28:12 UTC
Azelor Delaria wrote:

In all, it's bad business. Hilmar allowed his ego to inflate, and because of that 100 more people are looking for jobs in this ****** economy. Does a CCP employee want to get the **** off their "CCP IS AWESOME!!!!!" alt and actually answer, or should we expect another "emergency CSM summit" to deal with this, where we won't find out what actually happened for months, after CCP gets to redact everything and put words in their mouths?



I am surprised we have not seen another tidal wave of alts already. That was very hilarious last time. Or did they fire all the people they had alt post last time?

**Space wizards are real, they can make 10058 votes vanish. "and for a moment i hurd 10k goons cry out, then silence" **

Pak Narhoo
Splinter Foundation
#578 - 2011-10-20 18:30:34 UTC
RougeOperator wrote:
And they LOCKED the threads voicing discontent saying they all should be in one thread. Fascism seems too be the new way of communication with the players.

Some of those threads were talking about very different aspects of this.

They are forcing discussion into one thread to keep people from talking about what just happened.

Baloney CCP.


You need to realize that as of now there are only a few moderators around.
Those who survived this round do have other functions to tend to then just monitoring, way too many forum topics.
Putting all related stuff into one thread is the logical thing to do.

Having had modern forum software all they had to do was check some checkboxes and *merge* one topic into another would had been even better. But hey, no need to talk here about how great these new forums are not.



Kengutsi Akira
Doomheim
#579 - 2011-10-20 18:34:38 UTC
Pak Narhoo wrote:
RougeOperator wrote:
And they LOCKED the threads voicing discontent saying they all should be in one thread. Fascism seems too be the new way of communication with the players.

Some of those threads were talking about very different aspects of this.

They are forcing discussion into one thread to keep people from talking about what just happened.

Baloney CCP.


You need to realize that as of now there are only a few moderators around.
Those who survived this round do have other functions to tend to then just monitoring, way too many forum topics.
Putting all related stuff into one thread is the logical thing to do.

Having had modern forum software all they had to do was check some checkboxes and *merge* one topic into another would had been even better. But hey, no need to talk here about how great these new forums are not.





an dude, not the above but rogueoperator
are you being serious that "this new wave of thread closings pointing to one thread" is the FIRST time youve seen this come from CCP?
These guys are pretty much renowned for draconian forum tactics lol

"Is it fair that CCP can get away with..." :: checks ownership on the box ::

Yes

Blastfizzle
The Chosen 0nes
#580 - 2011-10-20 18:40:41 UTC
ThAnK yOu CcP! Smile