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EVE New Citizens Q&A

 
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Question regarding EVE Store

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Aquavolt
The Scope
Gallente Federation
#1 - 2012-10-29 17:08:12 UTC
I don't know what category this kind of question would fit in so I put it here, please move it into a more appropriate forum if necessary please.

I recently made a purchase on the EVE Store on the 26th of this month with paypal, but the funds can't be transferred into my account until the 31st-2nd of November.

This means payment for the order won't go through until the 31st-2nd, however, the store is closing on the 31st.

Will my order be put on hold until the purchase goes through? Or will my order be erased on the 31st?

Like I said, I have no idea where to put this kind of question, and quick replies are much appreciated.

Thank you
ISD Athechu
ISD STAR
ISD Alliance
#2 - 2012-10-29 19:34:49 UTC
This is your best bet to get information about it.

Contact Customer Support
For help with the EVE Online Store, EVE Store account, or your specific order, our Sales team can be reached by email, Monday through Friday from 9 AM to 5 PM (EST). If you have a question about the EVE Online Store, you may contact us at store@eveonline.com.

ISD Athechu

STAR Executive

EVE New Citizens Q&A Resources

Helping Players Since 2011
Aquavolt
The Scope
Gallente Federation
#3 - 2012-10-29 19:39:54 UTC
I already contacted them a few days ago but I suppose I'll just have to be patient.

I suppose there's nothing more you could have done to help, but I appreciate the effort.

Thank you