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Hungry Hungry Hamsters
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Sexy Cakes
Have A Seat
#1 - 2012-09-10 14:49:58 UTC
Whats wrong with the servers this morning?

Not today spaghetti.
Rordan D'Kherr
Imperial Academy
Amarr Empire
#2 - 2012-09-10 14:52:33 UTC
Up and running fine. So, what about hamsters now?

Don't be scared, because being afk is not a crime.
Jonah Gravenstein
Machiavellian Space Bastards
#3 - 2012-09-10 14:52:43 UTC
Sexy Cakes wrote:
Whats wrong with the servers this morning?


Tuxford P

In the beginning there was nothing, which exploded.

New Player FAQ

Feyd's Survival Pack
Sexy Cakes
Have A Seat
#4 - 2012-09-10 14:54:42 UTC
Keep getting connection lost and I'm not alone!

Not today spaghetti.
Derath Ellecon
University of Caille
Gallente Federation
#5 - 2012-09-10 14:55:25 UTC
No you aren't alone.
Panhead4411
Rothschild's Sewage and Septic Sucking Services
The Possum Lodge
#6 - 2012-09-10 14:55:43 UTC
after 3 dc's and then a short period of 'server unavailable'....i think they might have had one of their famous cluster drops...

http://blog.beyondreality.se/shift-click-does-nothing    < Unified Inventory is NOT ready...
Riot Girl
You'll Cowards Don't Even Smoke Crack
#7 - 2012-09-10 15:03:26 UTC
It's been this way for the past 2 weeks for me.

Oh god.
Daneel Trevize
Give my 11percent back
#8 - 2012-09-10 15:04:46 UTC
Fix your ****, CCP. Fix your ******* **** so I can at least welp ships reliably.
Cutter Isaacson
DEDSEC SAN FRANCISCO
#9 - 2012-09-10 15:14:19 UTC
Daneel Trevize wrote:
Fix your ****, CCP. Fix your ******* **** so I can at least welp ships reliably.



Because swearing like a self entitled idiot will achieve anything right?

For your information, there have been numerous issues with the companies providing the connection between you and the EVE servers. These lines are not under CCP's control, so therefore expecting them to fix it is rather pointless. Your best bet would be to file a petition, include as much information as you can regarding your ISP, perhaps get dump logs when the game crashes and do a traceroute. Pack all that in to your petition and hopefully CCP can contact the companies responsible for maintaining those connections.

Or you could sit here swearing like a poorly educated moron.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.
Daneel Trevize
Give my 11percent back
#10 - 2012-09-10 15:17:34 UTC
Lol, my connection's fine, and I'm entitled because I pay/PLEX CCP for game access, and this isn't new, and they've said they'd improved things.

Also CCP could do with a kick up the arse once in a while.
Cutter Isaacson
DEDSEC SAN FRANCISCO
#11 - 2012-09-10 15:31:34 UTC
Daneel Trevize wrote:
Lol, my connection's fine, and I'm entitled because I pay/PLEX CCP for game access, and this isn't new, and they've said they'd improved things.

Also CCP could do with a kick up the arse once in a while.



Perhaps I wasn't clear enough for you, I'll try it again. The majority of these issues are NOT within CCP's control. There have been numerous issues with other service providers suffering from minor and major outages. When these outages occur, people get DC'd. Do you understand now? Your sense of entitlement is misplaced.

As for being verbally abusive to CCP and its staff, your PLEX payments do not entitle you to that kind of behaviour.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.
Dragon Outlaw
Rogue Fleet
#12 - 2012-09-10 15:47:18 UTC
Cutter Isaacson wrote:
Daneel Trevize wrote:
Lol, my connection's fine, and I'm entitled because I pay/PLEX CCP for game access, and this isn't new, and they've said they'd improved things.

Also CCP could do with a kick up the arse once in a while.



Perhaps I wasn't clear enough for you, I'll try it again. The majority of these issues are NOT within CCP's control. There have been numerous issues with other service providers suffering from minor and major outages. When these outages occur, people get DC'd. Do you understand now? Your sense of entitlement is misplaced.

As for being verbally abusive to CCP and its staff, your PLEX payments do not entitle you to that kind of behaviour.


I think your right, I have been noticing the same kind of issue in another MMO that I play and people have been complaining about it a lot. There seem to be something going on on the internet.

Goons, what have you done again?
TheBreadMuncher
Protus Correction Facility Inc.
#13 - 2012-09-10 16:12:38 UTC
Please reset this man's excellence

"We will create the introduction thread if that is requested by the community. Also, we will have an ISD Seminar about the CCL team in the coming weeks in which you can ask your questions about the CCL team and provide some constructive feedback to us." - Countless pages of locked threads and numerous permabanned accounts later, change is coming.
Cutter Isaacson
DEDSEC SAN FRANCISCO
#14 - 2012-09-10 17:35:57 UTC
Dragon Outlaw wrote:
Cutter Isaacson wrote:
Daneel Trevize wrote:
Lol, my connection's fine, and I'm entitled because I pay/PLEX CCP for game access, and this isn't new, and they've said they'd improved things.

Also CCP could do with a kick up the arse once in a while.



Perhaps I wasn't clear enough for you, I'll try it again. The majority of these issues are NOT within CCP's control. There have been numerous issues with other service providers suffering from minor and major outages. When these outages occur, people get DC'd. Do you understand now? Your sense of entitlement is misplaced.

As for being verbally abusive to CCP and its staff, your PLEX payments do not entitle you to that kind of behaviour.


I think your right, I have been noticing the same kind of issue in another MMO that I play and people have been complaining about it a lot. There seem to be something going on on the internet.

Goons, what have you done again?



Just for people that are having issues, sites like this one called Internet Pulse show the health of connections between various different sections of the internet's backbone.

There are other websites that track systems across Europe that should help pinpoint where issues are cropping up, and using those various data-points should help identify the companies that need to be dealt with.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.
Cutter Isaacson
DEDSEC SAN FRANCISCO
#15 - 2012-09-10 17:54:45 UTC
Another website to check for issues would be this one called LINX, it tracks connections from over 50 countries. Any major anomalies will show up on here if they do not show up on the previous site I linked, and between them these two sites cover a large proportion of the worlds internet traffic.

The more you know, and all that jazz.

"The truth is usually just an excuse for a lack of imagination." Elim Garak.
Riot Girl
You'll Cowards Don't Even Smoke Crack
#16 - 2012-09-10 17:55:05 UTC
Cutter Isaacson wrote:
there have been numerous issues with the companies providing the connection between you and the EVE servers. These lines are not under CCP's control, so therefore expecting them to fix it is rather pointless. Your best bet would be to file a petition, include as much information as you can regarding your ISP, perhaps get dump logs when the game crashes and do a traceroute. Pack all that in to your petition and hopefully CCP can contact the companies responsible for maintaining those connections.


I filed a petition 7 days ago and it's still waiting a response. In the meantime, I haven't been playing at all because I don't want to lose another expensive ship because of a crappy connection. My subscription runs out in 10 days and I won't be renewing it if the problem isn't resolved. Why should I pay for something I can't even use? You say it is out of CCPs control but when people start cancelling subscriptions because of the issue, I think they need to start taking control.

The only official response I've seen to this problem is that I should contact my ISP (despite many people saying they dual client on the same machine or on two machines on the same connection, and only one account suffers while the other is fine, showing that it isn't a problem with the ISP or the hardware on our end). Anyway, I'm not going to contact my ISP to try to fix a problem I know nothing about. It's not my job to ensure CCP's customers receive the service they expect and I feel it should be CCP's responsibility to contact the ISPs as it is in their interests to maintain the standard of the service they wish to deliver. The truth is, they don't even know what is causing these problems.

Oh god.
Shalua Rui
Rui Freelance Mining
#17 - 2012-09-10 17:56:56 UTC  |  Edited by: Shalua Rui
I have a hamster... he is cutsy... as are my lemmings. Blink

"ginger forum goddess, space gypsy and stone nibbler extraordinaire!" Shalua Rui - CEO and founder of Rui Freelance Mining (RFLM)
Cutter Isaacson
DEDSEC SAN FRANCISCO
#18 - 2012-09-10 18:04:39 UTC
Shalua Rui wrote:
I have a hmaster... he is cutsy... as are my lemmings. Blink



Shoo, back to the like and get likes thread with you, crazy woman.

*Chases Shalua out of the thread* Cool

"The truth is usually just an excuse for a lack of imagination." Elim Garak.
Ranger 1
Ranger Corp
Vae. Victis.
#19 - 2012-09-10 18:07:06 UTC  |  Edited by: Ranger 1
Riot Girl wrote:
Cutter Isaacson wrote:
there have been numerous issues with the companies providing the connection between you and the EVE servers. These lines are not under CCP's control, so therefore expecting them to fix it is rather pointless. Your best bet would be to file a petition, include as much information as you can regarding your ISP, perhaps get dump logs when the game crashes and do a traceroute. Pack all that in to your petition and hopefully CCP can contact the companies responsible for maintaining those connections.


I filed a petition 7 days ago and it's still waiting a response. In the meantime, I haven't been playing at all because I don't want to lose another expensive ship because of a crappy connection. My subscription runs out in 10 days and I won't be renewing it if the problem isn't resolved. Why should I pay for something I can't even use? You say it is out of CCPs control but when people start cancelling subscriptions because of the issue, I think they need to start taking control.

The only official response I've seen to this problem is that I should contact my ISP (despite many people saying they dual client on the same machine or on two machines on the same connection, and only one account suffers while the other is fine, showing that it isn't a problem with the ISP or the hardware on our end). Anyway, I'm not going to contact my ISP to try to fix a problem I know nothing about. It's not my job to ensure CCP's customers receive the service they expect and I feel it should be CCP's responsibility to contact the ISPs as it is in their interests to maintain the standard of the service they wish to deliver. The truth is, they don't even know what is causing these problems.

In the past when there is a fault in service between CCP and a section of their user base they have taken whatever steps that were possible from their end to route traffic around the problem.

However, when this occurs in a area that cannot be routed around from their end there is little they can do other than to contact the relevant party and request they resolve the issue.

If you can't keep a consistent connection at this time no one will really blame you for stepping away for a while, but keep in mind this type of issue is usually of a limited duration.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.
Domer Pyle
Lone Star Warriors
Brave Collective
#20 - 2012-09-10 18:09:25 UTC
Smed better not've let CCP have SOE's hamster. they need that little guy to keep gemini up and running until ps2 comes out.

"Imagine if the bars to your prison were all you had ever known. Then one day, someone appears and unlocks the door. If they have the power to do this, then are they really the liberator? You never remembered who it was that closed you in." - Ior Labron
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