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EVE Causing Periodic nVidia driver crashes / recoveries?

First post
Author
Ganthrithor
GoonWaffe
Goonswarm Federation
#1 - 2012-07-11 04:30:30 UTC
I just got a GTX 680 about a week ago. Since I installed the new card (and nVidia's latest WHQL driver [301.42 IIRC]) I've been getting periodic display driver crashes where I lose video signal for a few seconds and the machine then recovers, but my framerates go down to 5-10 fps.

At first I thought I might have a DOA 680, but after hours playing other games (BF3, SC2, League of Legends, etc) and running FurMark burn-in tests I've been unable to replicate the problem. The crashes only seem to happen while running EVE. I've just installed the latest beta driver to see if that helps at all, but I was wondering if anyone else is having the same issue.

Oh, I'm usually triple-boxing in fixed-window mode when it happens, fwiw.
Robert Caldera
Caldera Trading and Investment
#2 - 2012-07-11 08:50:06 UTC
in my experience Firefox is causing such driver crashes, especially the download window I believe. In any case I could never track down driver crashes to eve.
Ganthrithor
GoonWaffe
Goonswarm Federation
#3 - 2012-07-11 09:59:55 UTC
I don't use firefox.

Just played several hours worth of BF3 without any issues. I'm puzzled. I guess I'll play some eve tomorrow and see if I can make it happen again.
Lili Lu
#4 - 2012-07-11 15:20:01 UTC  |  Edited by: Lili Lu
You know, maybe that is what's happening for me and other folks with nvidea cards. I described it as the game locking for 30 seconds to a minute. The eve window goes black or freezes. Also often I lose the ability to use the mouse. Then it clears. But it could be as you say.

Unfortunately it keeps occuring more and more often. I posted quite a few times on these threads about this. No it's not my computer. It has no problems otherwise, only while playing eve. I've tried many things. Disabled various things etc.

It would be nice if some dev could respond in one of these threads and acknowledge there is a problem with the game and/or how it is interacting with video cards and drivers.
Robert Caldera
Caldera Trading and Investment
#5 - 2012-07-11 16:19:26 UTC
nVidia drivers crash on many occassions, not only eve, so I dont think its something eve related.
I'm curious when nVidia finally fixes their fuggin drivers. Its better than complete comp freezes like in the case of AMD chips but still very annoying thing.
Elise Randolph
Habitual Euthanasia
Pandemic Legion
#6 - 2012-07-11 18:17:07 UTC
I'm having the same problem, but only when multiboxing and only when there are 200+ on grid. The latest set of beta drivers have some funky issue where the mouse pointer goes away, however: http://www.nvidia.co.uk/object/win8-win7-winvista-64bit-304.79-beta-driver-uk.html driver set works so far (touch wood)

~

Ganthrithor
GoonWaffe
Goonswarm Federation
#7 - 2012-07-12 00:16:45 UTC
Elise Randolph wrote:
I'm having the same problem, but only when multiboxing and only when there are 200+ on grid. The latest set of beta drivers have some funky issue where the mouse pointer goes away, however: http://www.nvidia.co.uk/object/win8-win7-winvista-64bit-304.79-beta-driver-uk.html driver set works so far (touch wood)


I just downloaded what I assumed were the latest betas last night, and I did see something in the release notes about fixing a bug with hardware cursor rendering in some games FWIW. I just checked my download history and 304.79 is indeed what I installed last night. Seems to be working well so far (though I haven't put 3 clients on the same grid full of missles yet today) and I noticed last night that my BF3 framerate is much more consistent / smooth as well, so I guess they fixed their adaptive vsync stutter problem.
Lili Lu
#8 - 2012-07-13 01:54:47 UTC
Ganthrithor wrote:
Elise Randolph wrote:
I'm having the same problem, but only when multiboxing and only when there are 200+ on grid. The latest set of beta drivers have some funky issue where the mouse pointer goes away, however: http://www.nvidia.co.uk/object/win8-win7-winvista-64bit-304.79-beta-driver-uk.html driver set works so far (touch wood)
I just downloaded what I assumed were the latest betas last night, and I did see something in the release notes about fixing a bug with hardware cursor rendering in some games FWIW. I just checked my download history and 304.79 is indeed what I installed last night. Seems to be working well so far (though I haven't put 3 clients on the same grid full of missles yet today) and I noticed last night that my BF3 framerate is much more consistent / smooth as well, so I guess they fixed their adaptive vsync stutter problem.


Has it become better?

I just tried this. Downloaded the beta driver. In fact it got worse. Freeze ups occurred more frequently. So the new beta driver did not fix things for me.

These problems started with one of the follow up patches to Inferno. I wish I could remember which one. Something was done with one of them that started the cycle of freeze ups. Little did I know then that the very occasional freeze would become more and more frequent. My worry now is that whatever this problem is has embedded itself in places that are multiplying it's effects and will spillover to anything I do. Even non eve functions.

Ganthrithor
GoonWaffe
Goonswarm Federation
#9 - 2012-07-13 04:36:44 UTC
Lili Lu wrote:
Ganthrithor wrote:
Elise Randolph wrote:
I'm having the same problem, but only when multiboxing and only when there are 200+ on grid. The latest set of beta drivers have some funky issue where the mouse pointer goes away, however: http://www.nvidia.co.uk/object/win8-win7-winvista-64bit-304.79-beta-driver-uk.html driver set works so far (touch wood)
I just downloaded what I assumed were the latest betas last night, and I did see something in the release notes about fixing a bug with hardware cursor rendering in some games FWIW. I just checked my download history and 304.79 is indeed what I installed last night. Seems to be working well so far (though I haven't put 3 clients on the same grid full of missles yet today) and I noticed last night that my BF3 framerate is much more consistent / smooth as well, so I guess they fixed their adaptive vsync stutter problem.


Has it become better?

I just tried this. Downloaded the beta driver. In fact it got worse. Freeze ups occurred more frequently. So the new beta driver did not fix things for me.

These problems started with one of the follow up patches to Inferno. I wish I could remember which one. Something was done with one of them that started the cycle of freeze ups. Little did I know then that the very occasional freeze would become more and more frequent. My worry now is that whatever this problem is has embedded itself in places that are multiplying it's effects and will spillover to anything I do. Even non eve functions.



Odd. I haven't had a single instance since changing to the beta driver. I've been playing a fair amount of EVE as well, so you'd think it would have happened again by now if it was going to.
Innominate
KarmaFleet
Goonswarm Federation
#10 - 2012-07-14 16:25:57 UTC  |  Edited by: Innominate
Elise Randolph wrote:
I'm having the same problem, but only when multiboxing and only when there are 200+ on grid.


I'm using the 301.42 drivers and am/was having this exact problem, and specifically only having it in large fights. SOMETHING I did stopped it though. I'm not entirely sure which because the situations which trigger it are unusual and about the worst time ot have your graphics driver crashing. It was some combination of turning my page file back on(woops), and turning off Camera Shake, Ship Explosions, Drone Models, and Trails. I suspect the crashes are being caused by trails but haven't been able to properly test the theory.
Ganthrithor
GoonWaffe
Goonswarm Federation
#11 - 2012-07-16 07:35:56 UTC
FWIW I still haven't had a driver recovery incident since switching to 304.79.
Lili Lu
#12 - 2012-07-18 13:52:19 UTC
There is something more complex going on. My little laptop with 301.42 has been working fine with that driver and the previous driver i had on it. My desktop started having problems with the version of the nvidia driver I had on it. I then updated to 301.42 and the problems became worse. So i updated to the beta 304.79, and they got even worse.

I've tried getting all game settings the same on both computers. I have disabled windows composition as it was disabled on the lappy, etc. The remaining only differences between the two computers is that the desktop is running vista 32 bit (being older) and has a different nvidia card and mouse/driver, the lappy is running seven 64bit. I mention the mouse because as the problem became worse any mouse movement would seem to trigger it, even docked in station with all effects off (i.e. nothing moving on the screen).

Just in reading all the threads people are reporting similar and different problems with eve and eve alone (like me) with varying systems, operating systems, and video cards. It seems to me that there is something to changes that were made to the patches with inferno around the end of June, beginning of July, that isn't getting along with drivers of all kinds for those of us unlucky enough to have the wrong settings somewhere. I wish CCP would acknowledge that they are aware of a problem that manifested at that time and are working to find and fix it.
Kinis Deren
Mosquito Squadron
D0GS OF WAR
#13 - 2012-07-18 21:43:18 UTC  |  Edited by: Kinis Deren
Yup, GTX 680 user here with similar problems since installing the card at the end of April. Initially, the fault occured once a week, but since around July 13th it has been happening pretty much every day (see below for windows Action Center problem details report). All drivers are up to date, 12MB RAM, i7 x980 @ 3.98 GHz, Win 7 Pro (64 bit), one monitor, usually two clients running, but nothing else gfx taxing.

Normally running at 60 FPS on both clients but after fault occurs, the FPS is up and down like a yo-yo. I end up having to dock up, log out and restart my PC. I honestly don't know if Eve has anything to do with this or if it is a case of bugged gfx card drivers, but it really annoying Sad

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Extra information about the problem
BCCode: 117
BCP1: FFFFFA800FC37300
BCP2: FFFFF8800F1C54D4
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
Server information: a52e44ec-12a0-4ddc-937c-981a5f141a77

Edit : Decided to go the beta driver route based upon Elise and Ganthrithor's posts above (thanks guys O7). I'll edit this post again after the weekend and a bit of Eve stress testing Blink to provide some feedback

Edit 23/7 - confirming that following beta driver installation, this appears to have solved the issue, based upon approx 20 hours of play over the weekend Big smile
Evil Rose
Sebiestor Tribe
Minmatar Republic
#14 - 2012-07-19 13:52:05 UTC
Having the same problem with my 670. running the latest drivers from nvidia not beta
Redundandis
Doomheim
#15 - 2012-07-23 18:08:28 UTC
Confirming I too have this problem with my 680.

Good to see I'm not the only one.

Bad to see it seems to get worse :-/
Gonna try the beta driver mentioned above.
Lucretia Eldritch
Shits and Giggles
A.W.A.C.S and Friends
#16 - 2012-07-24 19:09:28 UTC  |  Edited by: Lucretia Eldritch
I bought an EVGA GeForce 560Ti as this is the very one recommended and in fact promoted and given away by CCP for optimal display in Eve. WRONG!
I run Win7 32 bit, 3Gb RAM, AMD Athlon 64 X2 Dual Core 6000+, 550w PSU. I replaced my superbly reliable 8800gts with this piece of garbage.
The Nvidia 296.10 drivers that I installed then crashed every 30 minutes or so no matter what I'm doing, game or not. Eve looked hideously mangled, gfx all over the shop, tearing and spikes and gods know what. I rolled back to version 280.26 and tweaked the GPU with EVGA Precision X, lowering the GPU volts and frequency to something like an 8800. This sorted it for a while but now it's broken again. Maybe it's the hot weather? No, the monitoring shows it running at 34 degs C.
So now, I tried the latest nVidia drivers - 301.42 - and it's even more broken in Eve. Nasty fizzling pixelation, tearing, etc.
I'm about to install the beta drivers 304.79 for Win 7 32 bit. I suspect it will still be a total fail.

So thanks CCP for recommending a duff GFX card. I think I'll go back to my 8800. Ugh. Evil

Update : 304.79 downclocked to 850MHz seems OK at the moment. Temp shows 52 degs C. Full resolution in CQ seems OK, warping with 75 fps. We shall see what the next reboot brings.

Update : Nope, still broken. I put the 8800gts back in and it's smooth as silk.
Othran
Route One
#17 - 2012-07-25 12:28:31 UTC
This has been a recurring issue for years now. I thought I had it nailed down to a version of Firefox running and showing Flash video but that was ages ago now, so it wasn't that.

The only reliable solution I ever found was to turn off the Aero interface in Windows 7 - either that or run Eve full-screen rather than fixed window, which isn't really any sort of solution if you multibox.

Its nothing to do with NVidia drivers - NVidia looked at this years ago IIRC and said the driver crash wasn't triggered by the Eve executable.

I still think its something to do with Flash and web browsers running in the background.
Redundandis
Doomheim
#18 - 2012-07-25 16:00:06 UTC
Oddly enough since i installed the beta driver i had no crashes whatsoever. Everything works smoothly at the moment. We shall see.
Lili Lu
#19 - 2012-07-25 21:26:24 UTC
Othran wrote:
This has been a recurring issue for years now. I thought I had it nailed down to a version of Firefox running and showing Flash video but that was ages ago now, so it wasn't that.

The only reliable solution I ever found was to turn off the Aero interface in Windows 7 - either that or run Eve full-screen rather than fixed window, which isn't really any sort of solution if you multibox.

Its nothing to do with NVidia drivers - NVidia looked at this years ago IIRC and said the driver crash wasn't triggered by the Eve executable.

I still think its something to do with Flash and web browsers running in the background.

No. It is happening without anything else running.

Regardless, maybe they are working on it. With the last patch to the singularity client my desktop was able to run it somewhat better. The freeze ups occurred less often and were associated to obvious video processing events, like undocking. However, some were assciated with market calls. Don't know how that could be video card related.

Would still really like some announcement on one of these threads that CCP is aware they have a problem and are working on it.
Adrian Dixon
Arbitrary Spaceship Destruction
-affliction-
#20 - 2012-07-27 11:53:08 UTC
I have been having this problem with my GTX 260. I also believe it has something to do with alt-tabbing between firefox with youtube running and the game.
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