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New dev blog: Next Unified Inventory Update

First post First post
Author
Chokichi Ozuwara
Perkone
Caldari State
#441 - 2012-06-08 05:17:16 UTC  |  Edited by: Chokichi Ozuwara
Kblackjack54 wrote:
If CCP is geniuine about talking sensibly to the players then maybe they would like to step up and explain to them why it was so imperative that this UI update was brought in at all, what was the motivation for it and why after so much negative feed back on it from SISI and now on TQ they want to persist with it at all.

I've suggested there be a post-mortem as this is the only way to get closure for the playerbase beyond reverting the UI.

The worst part of this is, while I don't like the new UI, if CCP was more transparent and forthcoming, more people would be on their side, or at least sympathetic to their side. That wouldn't help me, but it would help CCP.

We're living in an age of relationship marketing and making your customers feel confused and ignored is horrible for any business. Companies that aren't accountable eventually implode.

I think the big takeaway from all of this, is the lack of leadership at CCP. Someone should have stood up during the first week, and explained the rationale, process and direction of this change. Answered questions until there were no more, and then moved on executing the changes which need to be made.

This half-compromise of changing little stuff and avoiding the big issues, while maintaining a stoic stiff upper lip is not the same as being responsive. Users are too smart today. People see CCP not being open and transparent, even if they like the UI, and that diminishes the prestige of the brand and the loyalty for the product.

Maul555 wrote:
Eve is all about choices... and I just wanted to make sure that CCP knows that the choices they are making right now have repercussions throughout the eve universe....

I know what you are saying, but I also said this another way. We get very involved in this game. When you change the UI, that's bigger than changing ship designs or missile effects. It's bigger than tweaking drone regions or nerfing Incursions.

You're affecting the way every player interfaces with the game, a good part of the time.

This expansion was "light in the pants" and what should have been a key feature enhancement (improving the UI) has turned into CCP's 2012 Waterloo.

Tears will be shed and pants will need to be changed all round.

disasteur
disasterous industries
#442 - 2012-06-08 05:56:41 UTC
i was planning a huge post... but after finishing the half of it i realized i could just as well talk to my dog, she also looks at me with a dumb smile and doesnt say anything back... well she barks but that wasnt what i wanted to hear...
Mackenzie Hawkwood
University of Caille
Gallente Federation
#443 - 2012-06-08 06:19:42 UTC
Krystyn wrote:
CCP Goliath wrote:

Which I assume you mean to be that you do not want to use the tree view at all on basic principle? The team are doing everything they can to make this of minimal impact to you, but the tree view itself is not going anywhere so I hope that you can come to terms with it in some way.


Goliath,
We don't want to use the tree view because it takes too long to find what we want in our inventory. I have cans in hangars and they have to be re navigated by the tree every time. So I have to shift-click(which I hate btw) to open another window and then click down at least 4 levels to get to where I want to go to find an item and then I have to do the whole process again to navigate to the destination of the item when before I open the corp hangar double clicked open the can and then drug it to wherever I want.
two shift clicks and at least 8 click selections to do the same thing as a click, double click and drag used to do. Not to mention the lag of the tree navigation. so from 3 movements to 10. Now what if I have to organize a can full of rat loot...were talking thousands of clicks and shift clicks to stash all the high meta stuff i want to keep and pile up stuff for reprocessing. I don't want to do it.

Please fix this for us.

P.S. Why was right clicking open things so bad? It was fast simple and easy and opened to the exact place I wanted.
Tree not so much... Please bring back right clicks.


Bring back the Right Click and cut down the tree

Why a switch on/off? Because the new animation doesn't add anything to gameplay and it's graphically annoying. In other words, it's worse than bad: it's useless. Simple as that. - Kina Ayami

Sturmwolke
#444 - 2012-06-08 06:21:51 UTC
I think many people would agree that EVE Online is often quoted as "spreadsheet-in-space".
Therefore, post Inferno changes, I would like to take this opportunity to suggest a new moniker for it.

EVE Online - "spreadsheet-in-space AND file explorer-in-space"
Dream Five
Renegade Pleasure Androids
#445 - 2012-06-08 06:28:57 UTC  |  Edited by: Dream Five
Chokichi Ozuwara wrote:


This expansion was "light in the pants" and what should have been a key feature enhancement (improving the UI) has turned into CCP's 2012 Waterloo.


They seem to enjoy shooting themselves in the foot on a fairly regular basis huh. I kinda feel for them.
Dream Five
Renegade Pleasure Androids
#446 - 2012-06-08 06:31:09 UTC  |  Edited by: Dream Five
I suspect their rationale was to simplify super new player experience. If it was anything else they sure failed at it.

All they needed to do to simplify new player experience is to bind the inventory button to open station inventory, cargo and ships in one shot in a tabbed setup. People would see "Cargo", "Station Inventory" and "Ships Hangar" on top of one neat window. The tabs would be undockable as before. Whenever you press inventory all 3 windows or tabbed setup would open/close simultaneously for simplicity. There would also be an option for later on as you get more advanced to not open all 3 at the same time when you press inventory button (linked inventory option checkbox). End of story. Done. 1 week of work tops. The tree view can be occasionally helpful but should be a completely optional thing and in a completely separate window tied to a separate function - open tree view. There is only 1 tree view and it should be adaptive to currently active container, i e if the station inventory is active the tree view should show all containers in the station inv, if you are in space near pos, the tree view might show pos structures. Seriously guys, put some more thought into what you are doing, think through all the usage scenarios.. Seriously what was the rationale for tree view again? People wanted to sort through their inventory quicker, that was one of the top items on the wishlist for new features IIRC. Well that sure failed. With undocked separate tree view and the rest of the UI reverted you might get closer to what you wanted out of it without pissing tens of thousands of players off.


But really from priorities perspective Instead of adding all this crap they should've expanded corp asset search to include POS structures.
ZaBob
The Scope
Gallente Federation
#447 - 2012-06-08 06:32:38 UTC
CCP Goliath wrote:
Par'Gellen wrote:
CCP Goliath wrote:
Yes in my player activity I have had repeated exposure to corp hangars. I still do, and have not had a large degree of trouble adjusting to the new inventory, this is why I'm asking what specific troubles you are having so that I can help you.

Fair enough. My specific troubles are that the corp hangar does not open in a tabbed hangar view exactly like the old one with a single click of a single button. I should not have to spin my chair and hold keys down to get what I had before with a simple single click.


Well, I would argue that it does, it's just that the tabs are now to the left of the window rather than at the top of the window. Would I be fair in saying that? Yes, it's not exactly the same, but surely we can compromise here in that the functionality has been retained.


Tree views and tabbed views are not equivalent.

Tree views are great when there's a lot of items, with some structure. You need all that area just to handle all the cases.

This would make them GREAT with the assets window -- it sorely needs this.

Tab views are better when you have fewer items, and want to switch between them easily. They're a perfect fit for corporate hangers which, sadly, have all too few sections. Containers in hangers are a poor workaround -- give us more hanger tabs instead, and you'd have made a lot of people happy!

The problem with the tree view in practice is simply that it is too inconvenient. Unlike the old tabbed hanger, the items you need to click on just aren't visible until you go scrolling around for them -- and they take up a whole lot of screen in the process.

What I'd really like is for the Inventory system to pick up a few bits of functionality from the Assets window -- and then replace that. I think all that would be needed would be able to select the scope -- reachable here, this POS, this system, this region, all of space. I'd also like personal vs corporate as another dimension of scope.

I'd like to be able to open multiple assets windows like this.

Then I'd like opening a specific container to act pretty much like it always did. I can think of a few improvements, but none worth expanding this discussion.

There are times when I'd use the (new) asset interface instead -- if I have an Orca load of GSC's to explore, for example, then the Unified Inventory (aka "New Assets") would definitely be easier to deal with.

But not when I know right where something is, and right where I want to put it. There is nothing the Unified Inventory system can contribute to that.

And then have the ability to open specific items again without the shift key, pretty much like they were before.
ZaBob
The Scope
Gallente Federation
#448 - 2012-06-08 06:36:36 UTC
Dream Five wrote:
Instead of adding all this crap they should've expanded corp asset search to include POS structures tbh.


THAT would have me standing up and cheering. Especially if all this Unified Inventory stuff ended up there in the Assets window instead of where it landed, and corporate assets and personal assets were unified appropriately as well.

(I hope it's obvious that I don't want personal and corporate assets MIXED TOGETHER, but I would like to use the same UI, and even have the option to deliberately search across both on occasion).

I would also really appreciate personal tabs on Corporate Hanger Arrays and similar. That would really help cut down clutter -- and cutting down clutter gives you the opportunity to vastly improve performance!
ZaBob
The Scope
Gallente Federation
#449 - 2012-06-08 06:38:56 UTC
MotherMoon wrote:
CCP Goliath wrote:
Par'Gellen wrote:
CCP Goliath wrote:
Well, I would argue that it does, it's just that the tabs are now to the left of the window rather than at the top of the window. Would I be fair in saying that? Yes, it's not exactly the same, but surely we can compromise here in that the functionality has been retained.

You can say whatever you want. Nothing changes the fact that it's harder now. It's more clicks now. It's not intuitive. For God's sake it even requires keyboard input now to do things that before were a single left click of the mouse. If I only open one inventory window a day I could live with that. Multiply it a thousand fold and bask in the glow of the worst UI in the universe.


We're now getting into opinion, but as I say, I will ask the team if rebinding the shift click to be normal click as a shortcut option (note - not default behaviour) is possible.

That's all for me this evening folks. Fly safe.

I need to say something important.

Show info Allready works this way, with shift click opening a new window and normal click opening the new info over the old one. You even have back and forward buttons, and a check box to make shift click toggle opposite behavior.

So if show info can do it shouldn't the items window ?


Can we have an option for Show Info to stop doing it, please?
ZaBob
The Scope
Gallente Federation
#450 - 2012-06-08 06:50:45 UTC
Dream Five wrote:
Vaerah Vahrokha wrote:
CCP Goliath wrote:

Which I assume you mean to be that you do not want to use the tree view at all on basic principle? The team are doing everything they can to make this of minimal impact to you, but the tree view itself is not going anywhere so I hope that you can come to terms with it in some way.


There's a reason why MANY softwares have moved the hell away from tree views and implemented tabs.

It's called basic, simple sense.

Writings are horizontal (western ones). That is, they take lots of horizontal real estate.

Tree views make already large windows unnecessarily larger by putting horizontal information to the left of the window.
Tabs make large windows functional because they take small vertical real estate and zero horizontal real estate.

The very fact you are going against all the accepted modern UI designs and find it good enough to "not going anywhere" is worrysome.

You are implementing outdated and unpractical concepts. The day the UI is bug fee, it will still be conceptually wrong.

See, many times I wanted to send CCP my curriculum but with decision makers taking this kind of directions and then sticking to them, I would feel embarassed. I would probably be bound to some "you won't publicly state your superiors borked grand time" legal agreement as well so I'd be put together the same people who can think these kinds of designs.

No way.



Yes. Tabs are better than trees for reasons outlined. Good reasoning here, worth paying good attention to this one.


True up to a point. You should see the top of my browser window (Chrome), with 54 tabs, each one a favicon rather than something meaningful.

My Eclipse editors end up much the same way.

There comes a point where tabs start to fail -- you can go to multiple rows of tabs, but eventually that fails as well.

Trees have their place. When structure is important, they help. When the list is long, they help.

Where do we have the longest potential list of containers?

The Assets window.
Chokichi Ozuwara
Perkone
Caldari State
#451 - 2012-06-08 06:55:57 UTC
ZaBob wrote:
Where do we have the longest potential list of containers?

The Assets window.

Come to a wormhole. Open inventory at a POS.

Good luck bro.

Tears will be shed and pants will need to be changed all round.

ZaBob
The Scope
Gallente Federation
#452 - 2012-06-08 07:02:03 UTC
CCP Goliath wrote:

You're wrong about DUST, but we do think the new system is more intuitive or user-friendly to newer players yes. FYI when you said make an option to reverse shift click and click, that is exactly what I was referring to when I said " If you like I will ask the team if mapping these as shortcuts that individual users can customise is an option?"


I'm curious -- did you test this hypothesis, that new players will find it more intuitive? If so, I'd love to read about the test methodology and results. If not -- I recommend it.

We have to consider new players and established players separately -- albeit with a learning path between.

I do think the *existence* of the unified inventory system will help new players, by making what locations they have available more discoverable.

I think it would do that just fine as the Assets button on the Neocon.

But I think they also benefited from the old system, by the direct association of container and content window.

Here's a suggestion: Bring back that direct association, and put an icon button on the title bar that brings up the unified inventory. Feature it in the tutorials, to make sure they don't miss it. It would be just like pressing the Assets button on the neocom, followed by selecting the container in question.

It wouldn't overwrite the existing window -- but if you had an Assets window already open, and don't press the shift key, it would simply change the selection and set the focus to the existing Assets window.
Chokichi Ozuwara
Perkone
Caldari State
#453 - 2012-06-08 07:02:41 UTC  |  Edited by: Chokichi Ozuwara
Dream Five wrote:
They seem to enjoy shooting themselves in the foot on a fairly regular basis huh. I kinda feel for them.

Crucible wasn't bad. The overview change was stupid, but there was much less outrage, because it only affected a small segment of players.

Once they screwed up the overview, I basically stopped my billion isk a week ninja salvaging ops.

Which was ok. I put one alt in RvB, I got one alt doing billions in trade arbi and my main went to explore.

But now the inventory is screwed up, my alt in FW just skill trains, my trader just hauls, and my WH guy just does PI.

I try to avoid using the asset window so much, I barely play the game anymore except for flying, skill training and PI, all things which don't need the inventory system.

It's not that CCP doesn't like me, or my professions, or even my gameplay style. It's that they think either

1. We are edge cases, not representative of a larger whole

and/or

2. They can simply outwait us and we will get fatigued and accept the new system.

But they have forgotten about

3. When we unsub at the end of our subs to play a different game we don't have to fight with, made by a company which is happy to serve our needs.

I like my Eve friends a lot. But not enough that I am willing to jump through hoops to manage assets to play the game. I can do Eve relationships outside Eve, it's called "the rest of the internet" and it is mostly free, diverse and responsive.

Tears will be shed and pants will need to be changed all round.

Ad'Hakim Tahous
Science and Trade Institute
Caldari State
#454 - 2012-06-08 07:28:46 UTC
Haifisch Zahne wrote:
Well, if the tree view is "not going anywhere", I can tell you that I will. One subscription cancelled.


CCP Goliath wrote:

Which I assume you mean to be that you do not want to use the tree view at all on basic principle? The team are doing everything they can to make this of minimal impact to you, but the tree view itself is not going anywhere so I hope that you can come to terms with it in some way.




We have seen this before. IIRC it was right about a year ago. Am I right? Shocked

Players are watching what you do, not what you say. (When they do watch what you say, the collective blood pressure rises)

Players are also watching what you're not doing.
Pierced Brosmen
The Scope
Gallente Federation
#455 - 2012-06-08 07:41:04 UTC  |  Edited by: Pierced Brosmen
CCP Goliath wrote:
Par'Gellen wrote:
CCP Goliath wrote:
Yes in my player activity I have had repeated exposure to corp hangars. I still do, and have not had a large degree of trouble adjusting to the new inventory, this is why I'm asking what specific troubles you are having so that I can help you.

Fair enough. My specific troubles are that the corp hangar does not open in a tabbed hangar view exactly like the old one with a single click of a single button. I should not have to spin my chair and hold keys down to get what I had before with a simple single click.


Well, I would argue that it does, it's just that the tabs are now to the left of the window rather than at the top of the window. Would I be fair in saying that? Yes, it's not exactly the same, but surely we can compromise here in that the functionality has been retained.

Yes, I agree that you still have the "tabs", however one of the main problems here is that the old tabs used very little screen realestate. The tree view is huge (if you actualy wants to see all the divisions) and forces you to eighter acceept having way less space to actualy see what's in the hangar or having a very large window. Both of wich are bad.

List of requests:
1)
If opening a corp hangar or any array with hangar divisions in a new window. Have a horizontal bar roughly where the old hangar divsions were, with (you guessed it) the hangar divisions. Make this bar collapsible so that people can choose if they want to use it or the tree. (This would also be great for the cargohold window, where you could have all the bays of your active ship available - Shift-click functionality retained in case you want to open a division/bay in another window). And make it low profile.

2)
Assuming 1 isn't possible. When opening a corp hangar or any array with hangar divisions in a new window, have only the divisions related to that spesiffic hangar/array be listed in the tree and have a collapsed group underneath wich contained all other available items locations.

3)
Reversed hot-key functionality and additional, persistant hot-key. Allow players to chose if they want to reverse the shift-click functionality so that you shift-click to open a location in the same window and so on and/or put such functionality to a key (I was thinking of something like the "Scroll Lock" key)
MotherMoon
Tribal Liberation Force
Minmatar Republic
#456 - 2012-06-08 07:42:35 UTC
ZaBob wrote:
MotherMoon wrote:
CCP Goliath wrote:
Par'Gellen wrote:
CCP Goliath wrote:
Well, I would argue that it does, it's just that the tabs are now to the left of the window rather than at the top of the window. Would I be fair in saying that? Yes, it's not exactly the same, but surely we can compromise here in that the functionality has been retained.

You can say whatever you want. Nothing changes the fact that it's harder now. It's more clicks now. It's not intuitive. For God's sake it even requires keyboard input now to do things that before were a single left click of the mouse. If I only open one inventory window a day I could live with that. Multiply it a thousand fold and bask in the glow of the worst UI in the universe.


We're now getting into opinion, but as I say, I will ask the team if rebinding the shift click to be normal click as a shortcut option (note - not default behaviour) is possible.

That's all for me this evening folks. Fly safe.

I need to say something important.

Show info Allready works this way, with shift click opening a new window and normal click opening the new info over the old one. You even have back and forward buttons, and a check box to make shift click toggle opposite behavior.

So if show info can do it shouldn't the items window ?


Can we have an option for Show Info to stop doing it, please?


That's my point, it already does. Go to the menu, click toggle shift when clicking show info.

http://dl.eve-files.com/media/1206/scimi.jpg

Davina Sienar
The Misinterpretation of Silence
#457 - 2012-06-08 08:02:33 UTC
Ooops

Subscription Renewal Warning ^^

thought it was more days left ^^

better put some good stuff in next patch - or I won't be even needing it anymore

Shocked


This Is a Gun
Jackie Fisher
Syrkos Technologies
#458 - 2012-06-08 08:56:16 UTC
CCP Goliath wrote:
You're wrong about DUST, but we do think the new system is more intuitive or user-friendly to newer players yes.

If one of the goals of the new eunuchfied inventory is to be less confusing for new (or even old) players there needs to be more consistency and common sense to how it works. With the old inventory if I performed an action I knew with certainty what would happen. With the new one its not always obvious until I've learn't that special case.

Trivial examples:

- I double click on my ship in space and nothing happens. I double click on my ship whilst docked and my cargo bay opens. Would be better to be consistent.

- I dock. My inventory is closed. I double click on my ship and my cargo bay opens. I click on the inventory button on the sidebar and rather than opening my station inventory my cargo bay minimises to the sidebar. I click again and my cargo reappears. If I move/resize the cargo bay opened it appears these setting are saved per ship rather than universally so I need to perform the same operation for each ship rather than once. Whilst I accept this is all consistent with how things are designed to work it is counter intuitive and confusing the first couple of times you do it.

- I'm in space with my inventory closed. I open and empty a can/wreck, the can inventory opens then closes but now my cargo bay is open when it wasn't before I started looting the can. Would make more sense if my cargo hold retained the state it was in before I started the looting operation.

- Active ships shows a drone bay even if it doesn't have one. I know my Badger doesn't have drones but will a new player?

- I set up a filter based on item value. I set it for items less than a certain amount. I would expect items without a value to show (stuff not on the market) but they don't. I can find no option to filter on item has no value.


Fear God and Thread Nought

Kusum Fawn
Perkone
Caldari State
#459 - 2012-06-08 09:05:52 UTC
I need full documentation on click menus in this game from a dev who knows what they are actually on about.

CCP Goliath wrote:
Haifisch Zahne wrote:
The tree view is horrible when looting. I have to drag the MAIN UI off a convenient bar of other windows usually left near top of screen EVERYTIME I loot. And, it remembers nothing. And, I have to resize it, position it, and make it transparent, or I can't move and loot at the same time.

SHIFT-RIGHT CLICK!!! Tell me one other REAL piece of software that does this kind of nonsense.


None that I know of, including EVE Online.



Haifisch Zahne wrote:
I just tested SHIFT-RIGHT CLICK. It "works" *laughs hysterically at the idea this is working*.

Oh, now, we ALSO have SHIFT-DOUBLE CLICK?!

CLICK, SHIFT-CLICK, SHIFT-DOUBLE CLICK, RIGHT CLICK, SHIFT-RIGHT CLICK.

Let me guess, SHIFT-RIGHT DOUBLE CLICK is next?!

CCP Goliath wrote:

When did I ever say Shift right click? To open a container via overview you double click it under the old system. Now that opens it in the tree view. If you want it open in a separate window, shift double click it.


Its not possible to please all the people all the time, but it sure as hell is possible to Displease all the people, most of the time.

Pierced Brosmen
The Scope
Gallente Federation
#460 - 2012-06-08 09:09:44 UTC  |  Edited by: Pierced Brosmen
Jackie Fisher wrote:
If I move/resize the cargo bay opened it appears these setting are saved per ship rather than universally so I need to perform the same operation for each ship rather than once. Whilst I accept this is all consistent with how things are designed to work it is counter intuitive and confusing the first couple of times you do it.

I disagree. For me, different ships have different uses and different "requirements" to the size and position of the cargo bay. If I fly a PVP ship I want a small cargobay where I can see how much of the different charges (esp. cap boost batteries) I have left. That doesn't require much space. If I run incursions I want to constantly be able to see how many charges I have left so I know when to dock and reload. Also don't require more space.
If I do missions where I might have different ammo in my hold for different damage types, I want a slightly larger window so it all fits, and can show mission items.
If I'm mining or if I fly an orca or hauler to a POS to manage mineral supply or whatever. I want a considerably larger cargobay.

I don't want to resize the window everytime I change ship, but rather set them up individualy per ship so they fits with their individual use.

By coinsidence, this is exactly how the old inventory worked and I like it to stay that way Smile