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New dev blog: Next Unified Inventory Update

First post First post
Author
Krystyn
Serenity Rising LLC
Controlled Chaos
#301 - 2012-06-07 10:21:29 UTC
CCP Mannbjörn wrote:
salfun wrote:

Diffrent devs lol
I think its a shader that will get fixed in the 1.1 release need the rest of the sub-caps to be v-3ed


It is true that we are in a bit of transition state while adding the V3 materials to all of our content.
With the upcoming release we have also brightened all previously V3'ed ships including the new Minmatar.

The gold on Amarr was a design decision and as we have seen before it can be very difficult to please all pilots when changing something like the look of your spaceship. We try our best and we try to stay true to the vision of Eve.

We have not finished iterating on the material changes and we hope we can get better and better result with the new shader system as it evolves and of course that we the developers get better at using it.


Can we get you guys working on color changing ships to help fix the broken UI. I don't care how cool my ship looks if I don't want to play the game.
Dream Five
Renegade Pleasure Androids
#302 - 2012-06-07 10:32:18 UTC
ZaBob wrote:
Dream Five wrote:


it is NOT ok to leave the bugs unfixed and move on to the next thing. Fix it ASAP, your best bet at this point is really to roll back and fix it on backburner if your release schedule is tight. This UI stuff was really a completely optional thing. Rolling back might be painful but shouldn't take more than 2-3 days of p4 merging.


Developers ALWAYS hate to roll back stuff. Myself included.

You're right that it should only take 2-3 days at most to get p4 to give you back your old UI. But there's other stuff that'd have to be done as well -- maybe some database update scripts, or maybe some adjustments to code to handle any database changes that weren't reverted -- and certainly a bunch of testing.

You won't want to throw the stuff away; you'll want to preserve it in a branch, and fix it there -- maybe integrate it with the assets feature instead of the containers, and then merge it back into the main branch later.

So 2-3 days screwing around with P4 and several days doing and testing builds and running them through the old regression tests. Then maybe a week on SiSi to make sure it's not broken worse than the current one (which should be obvious quickly!).

But you know what?

Your regular release schedule should be on hold right now, to clear the decks for fixing this. The rest of the team can test new stuff on Duality in the meantime, but anyone involved should be focusing on this, and there shouldn't even BE a release schedule until it's addressed.

It's a blocking issue.


True i wasn't thinking about backend. It's always a complication. Still, as a customer i'm not sure if I should care, this shouldn't have happened in first place.
Rommiee
Mercury Inc.
#303 - 2012-06-07 10:33:46 UTC
In your next blog about the awesome changes you have planned for the crappy UI, please don't start with "Hello Spacefriends!"

We are certainly not your friends anymore. We don't even like you atm.
Dream Five
Renegade Pleasure Androids
#304 - 2012-06-07 10:34:07 UTC  |  Edited by: Dream Five
RasKarpas wrote:
ZaBob wrote:


Developers ALWAYS hate to roll back stuff. Myself included.



This is precisely why it's not the developer's decision. There are control mechanisms for quality developing, which obviously fail time after time.


Yep. This. Good devs and managers need to learn to admit their mistakes and bury their egos. Team/company success should be the driving force always, and customer satisfaction ultimately determines that.
Adoniyah
Garoun Investment Bank
Gallente Federation
#305 - 2012-06-07 10:58:14 UTC
I feel like you guys have stolen from me, I cant even play this game anymore because of how messed up it is.. If this is my game like Hilmar and other ccp members always like to say then why arent you guys giving us what we want? I really feel you guys should be paying me back for last month that i subscribed cause i cant even play this game now, its not the same.. So,

Why did you guys do this to start?
Why have you guys been testing and tuning on a live server that i pay hard earned money tp play on? whats the test server for?
Why no roll bck option?

Honestly even if completely fixed you guys have altered the very soul of this game,so, Why should i come back in.. a month lets say?

Feels like this isnt my game at all.
CCP Goliath
C C P
C C P Alliance
#306 - 2012-06-07 11:09:50 UTC
Dream Five wrote:
RasKarpas wrote:
ZaBob wrote:


Developers ALWAYS hate to roll back stuff. Myself included.



This is precisely why it's not the developer's decision. There are control mechanisms for quality developing, which obviously fail time after time.


Yep. This. Good devs and managers need to learn to admit their mistakes and bury their egos. Team/company success should be the driving force always, and customer satisfaction ultimately determines that.


I feel that mistakes have already been admitted, and I don't feel that anyone is really showing ego about this. We've been as frank and open in communication channels as possible, and have, are and will continue to react to the feedback we are receiving. As I stated earlier in the thread, Explorer and I will be collaborating on a devblog explaining out development process as all current external literature on it is outdated and there seems to be a great deal of interest in it (along with some statements of fact about it that are incorrect).

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath

disasteur
disasterous industries
#307 - 2012-06-07 11:21:09 UTC
CCP Goliath wrote:
Dream Five wrote:
RasKarpas wrote:
ZaBob wrote:


Developers ALWAYS hate to roll back stuff. Myself included.



This is precisely why it's not the developer's decision. There are control mechanisms for quality developing, which obviously fail time after time.


Yep. This. Good devs and managers need to learn to admit their mistakes and bury their egos. Team/company success should be the driving force always, and customer satisfaction ultimately determines that.


I feel that mistakes have already been admitted, and I don't feel that anyone is really showing ego about this. We've been as frank and open in communication channels as possible, and have, are and will continue to react to the feedback we are receiving. As I stated earlier in the thread, Explorer and I will be collaborating on a devblog explaining out development process as all current external literature on it is outdated and there seems to be a great deal of interest in it (along with some statements of fact about it that are incorrect).


i bet the difference in that, feedback from CCP came way to late, and only in small portions and it contained mostly positive remarks on the new UI from ccp side, all other complaints where tossed aside, a lot of people do ask them selfs now... when will it be done (probably not in the near future) but on this you have no answer except fix tomorow fix next week etc etc.

fact is your communications towards your customers sucks, like it always have been in the past, and probably will in the furture, as communications is never been a strong point of CCP.

furthermore i really hope you guys can fix it but for me personally its to late, the game has lost to much for me as it is
Davina Sienar
The Misinterpretation of Silence
#308 - 2012-06-07 11:24:28 UTC
Davina Sienar wrote:
So... U think U fixed it now mostly ?? LOL²

whats with that new "feature" I just encountered ? Why can I no longer open a Trade Window in Station
to someone beeing in same Corp ??
Trading inside Corp now forbidden ? Have to use Contract (Tax = new ISK-Sink) ?
>> U can do by corphangar -> member hangars ... ? rly ? everybody without proper roles f.e. too ??
Should not be - I hope ^^ (Guess those Roles for beeing able to see Memberhangars had a Reason)

Also what if it is a "real" "Trade" with Item vs. ISK ? not just the freegivaway into memberhangar ??



Next Thing:

Containers inside Corphangar still not fixed !

see:

1) open Shipcargo - aka Window #1
2) open Corhangartab - aka Window#2

now try to open a Container in there ^^ No matter if u try dblclick / rightclickmenu open to access..
it will open a new Window ..... with your Shipcargobay ^^
Shocked doh!

NO way to access a container in corphangar without scrolling thru that treehugger thingy
--thnx

Looting in Space ? fixed ? how ?? LOLOL
wreck appears in tree only AFTER u already clicked the wreck and therefore ur shipcargo was switched away
and replaced by wreckcargo





HTFU and start fixing that mess u made of the whole inventory handling system
it might be better now, compared to day 1 after release, but its still way beyond "rdy or working as intended"

"less windows" ?? -> failsauce par exellence
honestly, "realy" managing a corphangar requires now 7 windows instead of 1 with tabs to be open


BØØM


[acc exp date: 24.06.12 - - - - no fix => no money]



thnx for not fixing any of this ^^
Ugh
RasKarpas
Caldari Provisions
Caldari State
#309 - 2012-06-07 11:31:40 UTC  |  Edited by: RasKarpas
.. del
RasKarpas
Caldari Provisions
Caldari State
#310 - 2012-06-07 11:32:39 UTC  |  Edited by: RasKarpas
CCP Goliath wrote:

I feel that mistakes have already been admitted, and I don't feel that anyone is really showing ego about this. We've been as frank and open in communication channels as possible, and have, are and will continue to react to the feedback we are receiving. As I stated earlier in the thread, Explorer and I will be collaborating on a devblog explaining out development process as all current external literature on it is outdated and there seems to be a great deal of interest in it (along with some statements of fact about it that are incorrect).


Just to make it clear, I never brought up any ego issues, it was an unfortunate expression by the next poster. You can't seriously make statements like this, and I don't understand what's the point of answering them.
I would like to emphasize a point - The major problem IS NOT (probably What? ) in the development process. The main problem is with your customer awareness. Customer awareness produces User Requirements, which in turn produce System, Sub-System and other requirements. I.e. - Customer awareness drives (or should drive) the development process.
You drop a feature on TQ, and dig in for feedback, while producing workarounds and fixes.
The feedback that this is simply a bad feature - is not really accepted, is it?
In my business, dropping a new feature on my clients, without extensive research of the implications might result in a total disaster, and my competitors are to gain from this. In your business - you are still lucky, since you have no competitors up to standard, and it's a computer game after all. This will work up to a certain point, and i ask you - please don't get there, since i do like this game. And I will say again - i present these points in a rational way, not driven by emotions unlike most of the "**** this, i cancel my subscriptions" shouters on which i frown upon.
Lemming Alpha1dash1
Lemmings Online
#311 - 2012-06-07 12:07:54 UTC
got this from Seleene's (chairman CSM) blog site

"Hi, I'm CCP Arrow, I screwed up the.. ummm..."


After today you are one of my favorite dev's

tyvm for giving us botter tears Bear

and I really like the filters to, especially the meta levels

Information is Ammunition,

War does not tolerate Ambiguities.

May you live in an interesting Empyrean age !

http://eve-radio.com/

Kasriel
#312 - 2012-06-07 12:14:20 UTC  |  Edited by: Kasriel
CCP Goliath wrote:
Kasriel wrote:
ZaBob wrote:

Your regular release schedule should be on hold right now, to clear the decks for fixing this. The rest of the team can test new stuff on Duality in the meantime, but anyone involved should be focusing on this, and there shouldn't even BE a release schedule until it's addressed.


this. a million times this.


The team involved are only focusing on this, while the rest of the development teams work on their own things (with the exception of some extra manpower that has been loaned to the Uni Inv team while this is ongoing). Duality is unfortunately not an option at the moment as we have accidentally it. Oops


then use Singularity it is after all a test server, this being fixed should be at the top of the list with zero regard for how it affects deployment of other patches or features, it's that simple

if i'm going to be forced to use this piece of crap then it should at least be working

*edit*

while we're at it, i do appreciate you taking the time to respond to people honestly i do, but if it's possible take a look at my time logged in the last 3 months, see how much of a nose dive it takes from this being deployed? i'll put money on me not being the only one that's happened to.

this "feature" has taken a game that i honestly enjoyed and turned it into a chore overnight, it's why my alt accounts are frozen and won't be active till i can either play without wanting to walk away or it's made optional, and honestly optional would be the best result, everybody would be happy except the people who are too attached to this because it's their baby.

with one patch you've effectively made the game unplayable for me for at least a month and i'm not asking for my money back, i'm asking for my GAME back. that should tell you something
Dream Five
Renegade Pleasure Androids
#313 - 2012-06-07 12:34:36 UTC  |  Edited by: Dream Five
RasKarpas wrote:
CCP Goliath wrote:

I feel that mistakes have already been admitted, and I don't feel that anyone is really showing ego about this. We've been as frank and open in communication channels as possible, and have, are and will continue to react to the feedback we are receiving. As I stated earlier in the thread, Explorer and I will be collaborating on a devblog explaining out development process as all current external literature on it is outdated and there seems to be a great deal of interest in it (along with some statements of fact about it that are incorrect).


Just to make it clear, I never brought up any ego issues, it was an unfortunate expression by the next poster. You can't seriously make statements like this, and I don't understand what's the point of answering them.
I would like to emphasize a point - The major problem IS NOT (probably What? ) in the development process. The main problem is with your customer awareness. Customer awareness produces User Requirements, which in turn produce System, Sub-System and other requirements. I.e. - Customer awareness drives (or should drive) the development process.
You drop a feature on TQ, and dig in for feedback, while producing workarounds and fixes.
The feedback that this is simply a bad feature - is not really accepted, is it?
In my business, dropping a new feature on my clients, without extensive research of the implications might result in a total disaster, and my competitors are to gain from this. In your business - you are still lucky, since you have no competitors up to standard, and it's a computer game after all. This will work up to a certain point, and i ask you - please don't get there, since i do like this game. And I will say again - i present these points in a rational way, not driven by emotions unlike most of the "**** this, i cancel my subscriptions" shouters on which i frown upon.


From some earlier statements (about dev priorities, need to move on with release schedule) I was actually under impression that some people at CCP wanted to dismiss the issue as nonexistent or not high priority at least.. You are probably correct that they just didn't have a clue just because they don't have customer awareness :) But hey the game is complex and CCP devs write code, not play games :)

Regardless, my statement was actually intended as a general statement about development not aimed at CCP directly in this case, but I understand why it was seen as aimed at CCP in this context. My bad.

Wrt lack of competitors, that's too bad - so seize the day, write an EVE clone :) Take/steal the good ideas from it and ditch the bad ones. Such is the nature of progress, for China anyway :)
Meytal
Doomheim
#314 - 2012-06-07 12:36:38 UTC
I know the Inventory still needs work, but I do want to acknowledge that some issues have been addressed. When I dock up in a station, windows are remembered now. The one window where I -do- have a tree view is not remembered as having the tree view accessible, but at least the windows are there. AND when I change ships, the currently-open ship cargo window changes to the new active ship. So thank you for addressing those issues so far, and I hear you've also been addressing other issues as well.

Please continue onwards to fix dragging items to containers in the tree: they are still being locked, regardless of container settings. The situation is made worse because of how slowly items unlock.

Also, please make wrecks and cans appear in their own windows, instead of replacing an existing open window. This may need to be an ESC menu option, since some people may like this behaviour.

I did not remember to check to see whether nodes from the tree can be dragged to the Neocom bar to open in their own new windows. If they can, thanks! If not, please add that feature so we can restore some functionality that was lost due to the Inventory change.

Please make price estimates optional on a per-character basis.

When transferring items from one container to another, by default, please use a "bulk update" mode. That is, if there is space for all of the items being transferred, move all of the items at once and then update any per-item settings, such as locked status, estimated price, volume, etc. If there is not enough space for everything, then continue to use the individual updates as happens now. This may improve performance for both client and server.

I also did not think to check whether items in containers are still auto-sorted when the view changes. If so, please stop doing this or at least make it optional. Something as simple as right-clicking the container and enabling or disabling auto-sort on a per-container basis would work. This would also allow us to create intentional blank spaces for convenience within containers as well, as some have requested. If this has already been done, thank you!

Performance is still an issue, so please continue to improve that. Try to improve performance before you remove any debugging code that is still present, that way when you do finally remove debugging code, it will be yet another performance boost.


This has been a very rough few weeks. Please, make use of the BETA feature as used by the Neocom in the future, even if it's to ask us to beta test features for other projects you are working on, like WoD or DUST. Make it optional without pulling resources from EVE FiS teams, and we'll be more than happy to test the crap out of things for you. Just be honest with us.
Dream Five
Renegade Pleasure Androids
#315 - 2012-06-07 12:50:05 UTC  |  Edited by: Dream Five
Anyway.. since someone at CCP is actually reading this..

please fix the window persistence for good on all types of containers. Its currently working intermittently, meaning it's not really working. I open corp hangar, deliveries, ships, items, cargo, fuel bay and carrier maint bay. then either undock, fly somewhere and dock there or relog, or relog on another character on the same account and some of the windows are partially closed or shuffled in a stack. Some are sometimes in the correctly saved position but that's not good enough.

Also please bring back the right click on capacitor shortcuts and add configurable keyboard shortcuts for all types of containers such as corp divisions, fuel bay, carrier/orca ship maintenance bay off the top of my head. Accessing fuel bay is a bit of a pain right now - i have to first open cargo, if i'm lucky it will open in the right spot, then since it does remember the sidebar docked state (which is good), unfortunately in this situation it doesn't help, i have to undock the sidebar, resize the cargo window so i can scroll up to fuel bay and see it actually (my cargohold is usually shrunk to a small window to save space), then shift-click on fuel bay, fuel bay by this time usually forgets its positoin (but not always), reposition the fuel bay where i want it, hide the sidebar again and resize/reposition the cargo window. Phew. Tired just typing this. Just for the record, this should have been zero mouse clicks. That's right, 0. Because ALL WINDOW POSITIONS AND STATE SHOULD BE PERSISTENT AND PERSISTENT WITHOUT BUGS, PERSISTENT PER ACCOUNT AND PERSISTENT ACROSS LOGIN SESSIONS. Ideally it would be persistent server-side but i could see how that could be an issue. Hell's id be willing to pay for some server-side persistence and templates so i can copy them across multiple accounts. But this is a more specialized request and def not top priority.

Something else I tried is extracting a ship from a carrier ship maintenance bay and trying to refit with equipment stored in the carrier corp hangar . That was even worse, took me like 10 minutes.. just try it for yourself... Need to bring back shortcuts for carrier corp hangars too.. I'm sure there's a ton more scenarios that are completely broken now.. broken as in it takes 10x longer or more to perform an operation.

Also price estimate/item count/filters/and cargo capacity should be optional per window. One idea is cargo capacity as a number could show up when hovering the mouse over the window title and cargo capacity as a translucent blue bar could be painted under the window title. This will reduce the window to just the title + 4 small icons on top (1 extra icon for "expand to advanced mode" with filters etc) with a thin frame.
Maul555
Xen Investments
#316 - 2012-06-07 13:00:38 UTC
Did the ore mining barges get V3'd too? It looks a bit better today, or am I just hallucinating?
Dream Five
Renegade Pleasure Androids
#317 - 2012-06-07 13:08:20 UTC  |  Edited by: Dream Five
Maul555 wrote:
Did the ore mining barges get V3'd too? It looks a bit better today, or am I just hallucinating?


Oh yeah and while we are off-topic.. can we please get unuglifed ship models (geometry) for Archon and Revelation? That would be stellar.

Most of the modifications done to Amarr ships were also a regression from visual perspective (IMO) but I really can't be bothered enough to complain much about that.
Jade Constantine
Jericho Fraction
The Star Fraction
#318 - 2012-06-07 13:50:37 UTC
CCP Goliath wrote:
Dream Five wrote:
RasKarpas wrote:
ZaBob wrote:


Developers ALWAYS hate to roll back stuff. Myself included.



This is precisely why it's not the developer's decision. There are control mechanisms for quality developing, which obviously fail time after time.


Yep. This. Good devs and managers need to learn to admit their mistakes and bury their egos. Team/company success should be the driving force always, and customer satisfaction ultimately determines that.


I feel that mistakes have already been admitted, and I don't feel that anyone is really showing ego about this. We've been as frank and open in communication channels as possible, and have, are and will continue to react to the feedback we are receiving. As I stated earlier in the thread, Explorer and I will be collaborating on a devblog explaining out development process as all current external literature on it is outdated and there seems to be a great deal of interest in it (along with some statements of fact about it that are incorrect).


Yeah its fair enough really.

For the record I pretty much loathe the new Inventory System in its current incarnation. Its extremely buggy still (double click on a container in the corp hanger and open your current ship cargo bay lol) - it appears massively unoptimized (move a stack of 50 fitted ships from personal to corp hanger and go away and make a cup of tea while the window becomes unresponsive for 3 minutes) and it commits the cardinal sin of removing functionality that we'd become used to (drone/fuel/ship maint on right click) and the discrete ship button.

I really dislike its current state and it shouldn't have shipped like this while completely ignoring most user test feedback.

But as you say, I think CCP gets it and have been pretty clear and honest in putting your hands up and saying you messed up.

No point us players continuing to froth and plot lynchings when apologies have been had and commitment made to put it right.

Still, please don't do this kind of thing in the future. User test feedback is very important and you guys do need to understand that virtually nothing annoys players so much as having their test-server critique ignored to push a pretty broken feature onto the live server.

Anyways, that said the majority of Inferno is very nice!

Get this unified inventory nonsense resolved and it'll be a good release.

Waiting eagerly for the next patch and hopefully then i'll be possible to open containers in the corp hangers again.

The True Knowledge is that nothing matters that does not matter to you, might does make right and power makes freedom

Maul555
Xen Investments
#319 - 2012-06-07 13:54:38 UTC
I just tried to use my orca in a station for the first time since incarna rolled out. All right click options are gone for accessing bays... and I cant even shift+click open my corp hangers into a new window. Working out of a POS is easier than working out of a station right now. Its a damned good thing that I work out of a POS most of the time... not that POS's have gotten better with inferno or anything...
Bantara
Dolmite Cornerstone
#320 - 2012-06-07 14:10:20 UTC
Devs, if I could make a request...
When moving an item(s) from one [container]* to another, if you hover your mouse over the receiving [container] long enough it switches your view to that [container]. It's not very long that you have to hover there, maybe a second or two.
I would like this to be optional. I don't use/like it at all, so I'd be fine if it went away entirely but there's probably some folks who like it.

*: by [container] I mean any place that holds items, not just cargo containers. Cargo holds, corp hanger divisions, cargo containers inside cargo holds, etc.