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Issues, Workarounds & Localization

 
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I keep crashing/logging out.

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Marcin Arkaral
Viziam
Amarr Empire
#181 - 2012-04-27 08:47:22 UTC
Dai-San wrote:
to any dev watching this thread.

subscription cancelled






game unplayable due to client crashes as per this thread. https://forums.eveonline.com/default.aspx?g=posts&t=82128&p=9 , and a total lack of response from your end as to a possible remedy . i cannot justify sending you money for something that does'nt work as intended . I have a second account that unfortunately has just resubbed for six months . i shall be looking for a refund of subscription on that account if this problem is not remedied soon . i look forward to playing your game when this has been fixed.
thank you in anticipation.




I will do the same. No reason to keep paying if I cannot play. If the issue is not solved by the end of my subscriptions (2 accounts) then I'm sure I will find other games/companies that will be happy to earn 30$/month from me.
Glijaron
Hell In A HandBasket Syndicate
#182 - 2012-04-27 08:53:28 UTC
Just an update... Been solid with no discos all day today, going on about 12hrs now. I do not want to say "fixed" as of yet though. Blink
Dai-San
taswegian enterprises
#183 - 2012-04-27 09:47:34 UTC
Glijaron Posted: 2012.04.27 08:53
Just an update... Been solid with no discos all day today, going on about 12hrs now. I do not want to say "fixed" as of yet though.





today is the longest time with no discos for weeks. fingers crossed.
Ueberlisk
The Hatchery
RAZOR Alliance
#184 - 2012-04-27 20:55:46 UTC  |  Edited by: Ueberlisk
Dai-San wrote:
Glijaron Posted: 2012.04.27 08:53
Just an update... Been solid with no discos all day today, going on about 12hrs now. I do not want to say "fixed" as of yet though.





today is the longest time with no discos for weeks. fingers crossed.



i just got both of my toons dropped just after intiating a pvp fight. good thing the other guy bailed and didn't just kill me. can we get any update regarding this? it's REALLY getting frustrating.

edit: added latest traceroute

1 2 ms <1 ms <1 ms ZyXEL.Home [192.168.1.1]
2 19 ms 19 ms 18 ms dsl-olubrasgw2-fe60f800-1.dhcp.inet.fi [84.248.96.1]
3 20 ms 19 ms 39 ms olucredger01-e-3-2.datanet.tele.fi [141.208.206.21]
4 19 ms 19 ms 19 ms kjncredger01-e-1-2.datanet.tele.fi [141.208.12.9]
5 30 ms 30 ms 30 ms hkicore1-o-4.datanet.tele.fi [141.208.8.1]
6 30 ms 30 ms 29 ms hkiasbr2-o-4.datanet.tele.fi [141.208.25.18]
7 30 ms 30 ms 30 ms hls-b1-link.telia.net [213.248.68.209]
8 37 ms 37 ms 36 ms s-bb1-link.telia.net [213.155.134.106]
9 54 ms 54 ms 51 ms hbg-bb2-link.telia.net [80.239.147.170]
10 68 ms 65 ms 63 ms ldn-bb2-link.telia.net [80.91.254.219]
11 73 ms 74 ms 65 ms ldn-b3-link.telia.net [80.91.247.25]
12 67 ms 64 ms 64 ms eveonline-ic-138015-ldn-b3.c.telia.net [213.248.83.198]
13 64 ms 64 ms 64 ms srv248-e.ccp.cc [87.237.36.248]
14 70 ms 67 ms 66 ms srv200-g.ccp.cc [87.237.38.200]


edit2: just another dc of both accounts after about an hour after last.
Ueberlisk
The Hatchery
RAZOR Alliance
#185 - 2012-04-28 12:40:43 UTC
double timeout happened again. i've been trying to run traceroute when server stops responding and i almost got it this time. turns out i had wrong ip *trollface*.
Glijaron
Hell In A HandBasket Syndicate
#186 - 2012-04-28 14:09:44 UTC
Still no discos and running solid... Thank you CCP! I'll call it fixed ! Blink
Leads Dent
Deep Core Mining Inc.
Caldari State
#187 - 2012-04-28 18:19:50 UTC
Glijaron wrote:
Still no discos and running solid... Thank you CCP! I'll call it fixed ! Blink



Humour me, can you post your traceroute info please.
Ueberlisk
The Hatchery
RAZOR Alliance
#188 - 2012-04-28 18:33:20 UTC  |  Edited by: Ueberlisk
once again. 2 minutes ago. both accounts timed out.

edit: tried to run trace route as soon as i got lag. jump 10 had some packetloss in it. maybe that jump is the cause.

1 <1 ms <1 ms <1 ms ZyXEL.Home [192.168.1.1]
2 20 ms 19 ms 19 ms dsl-olubrasgw2-fe60f800-1.dhcp.inet.fi [84.248.96.1]
3 33 ms 45 ms 43 ms olucredger01-e-3-2.datanet.tele.fi [141.208.206.21]
4 19 ms 19 ms 19 ms kjncredger01-e-1-2.datanet.tele.fi [141.208.12.9]
5 45 ms 30 ms 33 ms hkicore1-o-4.datanet.tele.fi [141.208.8.1]
6 30 ms 30 ms 31 ms hkiasbr1-s0-0-0.datanet.tele.fi [141.208.8.10]
7 30 ms 31 ms 55 ms hls-b2-link.telia.net [213.248.75.17]
8 37 ms 37 ms 37 ms s-bb2-link.telia.net [213.155.134.110]
9 54 ms 53 ms 54 ms hbg-bb1-link.telia.net [80.91.245.49]
10 * 63 ms 63 ms ldn-bb2-link.telia.net [80.239.147.185]
11 66 ms 66 ms 66 ms ldn-b3-link.telia.net [80.91.249.170]
12 64 ms 64 ms 64 ms eveonline-ic-138015-ldn-b3.c.telia.net [213.248.83.198]
13 63 ms 64 ms 63 ms srv248-e.ccp.cc [87.237.36.248]
14 72 ms 64 ms 63 ms srv200-g.ccp.cc [87.237.38.200]
Ueberlisk
The Hatchery
RAZOR Alliance
#189 - 2012-04-28 22:13:40 UTC
after some more twiddling it looks like adress 'ldn-bb2-link.telia.net' keeps giving me bunch of packetloss constantly. not really sure what to do about it tho.
Glijaron
Hell In A HandBasket Syndicate
#190 - 2012-04-28 22:23:23 UTC  |  Edited by: Glijaron
Leads Dent wrote:
Glijaron wrote:
Still no discos and running solid... Thank you CCP! I'll call it fixed ! Blink



Humour me, can you post your traceroute info please.


Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms BoB.iiNet [10.1.1.1]
2 9 ms 9 ms 9 ms nexthop.nsw.iinet.net.au [203.215.17.248]
3 12 ms 107 ms 9 ms gi3-9.syd-ult-bdr1.ii.net [203.215.16.24]
4 9 ms 9 ms 9 ms te1-2.syd-ult-bdr1.iinet.net.au [203.215.20.146]

5 8 ms 8 ms 8 ms xe-1-1-0-0.syd-ult-core1.iinet.net.au [203.215.2
0.30]
6 10 ms 10 ms 9 ms 26629.siko06.cu.telstraglobal.net [134.159.126.4
5]
7 10 ms 9 ms 9 ms i-0-7-1-0.sydo-core02.bi.telstraglobal.net [202.
84.223.1]
8 148 ms 148 ms 148 ms i-0-0-0-0.1wlt-core01.bx.telstraglobal.net [202.
84.141.146]
9 196 ms 195 ms 195 ms i-1-2.eqla01.bi.telstraglobal.net [202.84.251.17
4]
10 193 ms 194 ms 193 ms gblx-peer.eqla01.pr.telstraglobal.net [134.159.6
3.202]
11 330 ms 329 ms 330 ms 204.245.39.42
12 331 ms 331 ms 331 ms srv245-e.ccp.cc [87.237.36.245]
13 331 ms 331 ms 331 ms srv248-e.ccp.cc [87.237.36.248]
14 331 ms 330 ms 330 ms srv200-g.ccp.cc [87.237.38.200]

Trace complete.

I guess since people are still having issues, it's not totally fixed but I haven't had a disco for 3 days now. I do see some different routes than before though. Telstra Global is a new one.
hedonicus
taswegian enterprises
#191 - 2012-04-29 00:28:25 UTC
http://postimage.org/phuket


seems ok for me now.

images of old route compared to new route .

no smilie just yet.
Kiara Ry
Templar Interstellar
#192 - 2012-04-29 12:28:31 UTC  |  Edited by: Kiara Ry
I didn't get DC'd at all yesterday or today before DT, but after DT today I started getting DC'd again, this is really pissing me off... struggling to keep this somewhat decent...

Sorry about that.. now that I've calmed down a bit I can give you some more information.

Unlike previously reported, I got disconnected after heavy lag, yet my ping results were constant 290ish ms, which doesn't expain the lag as that's normal. But thing of most note is that there was no time outs for the ping requests. FPS was at a constant 60 so lag didn't appear to be at my end.

Also unlike previously I got disconnected twice within 5 minutes, were as before it was never less than every half hr or so.

I hope that helps.
Glijaron
Hell In A HandBasket Syndicate
#193 - 2012-04-29 13:23:42 UTC
If you're still having issues, I would suggest posting a tracer route and a ping plotter screenie. Could help rectifying the issue.Blink
Kiara Ry
Templar Interstellar
#194 - 2012-04-29 14:09:45 UTC  |  Edited by: Kiara Ry
It has been a few hours since I was last on EVE but here is a tracert:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Ry>tracert 87.237.38.200

Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 19 ms 19 ms 20 ms nexthop.wa.iinet.net.au [203.215.5.243]
3 18 ms 19 ms 19 ms te7-2.per-qv1-bdr1.iinet.net.au [203.215.4.20]
4 65 ms 64 ms 65 ms te4-4.ade-pipe-bdr2.iinet.net.au [203.215.20.20]
5 69 ms 70 ms 68 ms po4-100.ade-pipe-bdr1.iinet.net.au [203.215.20.137]
6 66 ms 68 ms 64 ms te6-4.mel-pipe-bdr1.iinet.net.au [203.215.20.18]
7 71 ms 69 ms 77 ms xe-0-1-0-0.syd-ult-core1.iinet.net.au [203.215.20.102]
8 69 ms 74 ms 73 ms 26629.siko06.cu.telstraglobal.net [134.159.126.45]
9 102 ms 67 ms 108 ms i-0-7-1-0.sydo-core02.bi.telstraglobal.net [202.84.223.1]
10 209 ms 209 ms 209 ms i-0-0-0-0.1wlt-core01.bx.telstraglobal.net [202.84.141.146]
11 254 ms 254 ms 253 ms i-3-4.eqla01.bi.telstraglobal.net [202.84.251.154]
12 251 ms 255 ms 254 ms gblx-peer.eqla01.pr.telstraglobal.net [134.159.63.202]
13 300 ms 299 ms 299 ms 204.245.39.42
14 300 ms 299 ms 486 ms srv245-e.ccp.cc [87.237.36.245]
15 297 ms 294 ms 293 ms srv248-e.ccp.cc [87.237.36.248]
16 293 ms 294 ms 294 ms srv200-g.ccp.cc [87.237.38.200]

Trace complete.
Organic Wormfood
Perkone
Caldari State
#195 - 2012-04-30 09:08:32 UTC
My connections are much more solid now.

Here is my Traceroute (It's changed with less reach.com hops):
C:\>tracert srv200-g.ccp.cc

Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 6 ms 9 ms 7 ms x.x.x.x
2 9 ms 6 ms 7 ms x.x.x.x
3 7 ms 7 ms 8 ms x.x.x.x
4 11 ms 11 ms 11 ms x.x.x.x
5 13 ms 11 ms 11 ms Bundle-Ether10-woo10.Brisbane.telstra.net [110.1
42.226.13]
6 11 ms 11 ms 11 ms Bundle-Ether3.woo-core1.brisbane.telstra.net [20
3.50.11.52]
7 22 ms 23 ms 23 ms Bundle-Ether11.chw-core2.Sydney.telstra.net [203
.50.11.70]
8 22 ms 35 ms 23 ms Bundle-Ether1.oxf-gw2.Sydney.telstra.net [203.50
.6.90]
9 19 ms 19 ms 19 ms TenGigabitEthernet6-0.sydo-core01.Sydney.reach.c
om [203.50.13.38]
10 22 ms 21 ms 22 ms i-0-5-4-0.sydo-core02.bi.telstraglobal.net [202.
84.220.189]
11 168 ms 168 ms 167 ms i-0-2-0-0.1wlt-core01.bx.reach.com [202.84.140.2
1]
12 163 ms 164 ms 162 ms i-3-4.eqla01.bi.reach.com [202.84.251.154]
13 165 ms 163 ms 178 ms gblx-peer.eqla01.pr.telstraglobal.net [134.159.6
3.202]
14 302 ms 302 ms 301 ms 204.245.39.42
15 325 ms 325 ms 325 ms srv245-e.ccp.cc [87.237.36.245]
16 324 ms 326 ms 325 ms srv248-e.ccp.cc [87.237.36.248]
17 294 ms 291 ms 306 ms srv200-g.ccp.cc [87.237.38.200]

Trace complete.
Lord Damo Boirelle
Underdogs Corp
#196 - 2012-04-30 12:36:02 UTC
Same here, it does seem to happen after this new launcher and i even went out and bought a new pc hoping to fix it but nope.
I have almost lost a few ships because of it, when it logs you out your ship and charector still show in space so you are vulnerable to attack.
Now theres another problem with really slow login and when i dock in station i just have black screen.
Come on ccp why try and fix something that wasnt broken. It was good a couple months ago now i cant trust it to fly around in null.
:(
Intangible X
Viziam
Amarr Empire
#197 - 2012-04-30 12:54:58 UTC
my connection was better for the last 2ish days, but since DT i have not been able to log in for more than 30 seconds.

Whats going on CCP?

seems like a fair few people have illustrated the problem, is anything happening? have people been contacted?

it would be dissapointing if so much ccp effort can go into goons greifing jita while real, serious problems get ignoored.
mainmang
State War Academy
Caldari State
#198 - 2012-04-30 13:15:41 UTC
Here are some of the issues I have had with eve over the last 2 weeks. Shocked

Client crashing randomly
Character selection screen stuck "entering game as..?
Finally loading into eve and my ship is stuck at some safe spot. Cant active modules or warp to anything. It will then crash. Some random socket error and a crash.

Australia / WA
ISP: Westnet.

Please fix this.
Intangible X
Viziam
Amarr Empire
#199 - 2012-04-30 13:17:47 UTC
mainmang wrote:
Here are some of the issues I have had with eve over the last 2 weeks. Shocked

Client crashing randomly
Character selection screen stuck "entering game as..?
Finally loading into eve and my ship is stuck at some safe spot. Cant active modules or warp to anything. It will then crash. Some random socket error and a crash.

Australia / WA
ISP: Westnet.

Please fix this.



Basically exact same thing here. im running pingplotter, but havnt a clue what im looking at, nothing seems out of the ordinary for me, yet i still cant stay logged on
mainmang
State War Academy
Caldari State
#200 - 2012-04-30 13:34:29 UTC
Send a mail to CCP Mort