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Issues, Workarounds & Localization

 
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I keep crashing/logging out.

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Tangodude
Star One Corp
#141 - 2012-04-22 02:31:22 UTC  |  Edited by: Tangodude
I also started getting frequent random disconnects about a week ago. Also IINET provider, Australia.

ping ... -t
Reply from 87.237.38.200: bytes=32 time=337ms TTL=111
Reply from 87.237.38.200: bytes=32 time=337ms TTL=111
Reply from 87.237.38.200: bytes=32 time=337ms TTL=111
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 87.237.38.200: bytes=32 time=351ms TTL=111
Reply from 87.237.38.200: bytes=32 time=337ms TTL=111
Reply from 87.237.38.200: bytes=32 time=336ms TTL=111


Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:
1 166 ms <1 ms <1 ms 192.168.0.1
2 13 ms 13 ms 13 ms nexthop.act.iinet.net.au [203.215.12.248]
3 14 ms 13 ms 13 ms po2.cbr-tact-bdr2.iinet.net.au [203.215.12.28]
4 16 ms 16 ms 16 ms ge-3-0-2-0.syd-mas-core1.iinet.net.au [203.215.2
0.34]
5 17 ms 17 ms 17 ms ae0.syd-ult-core1.iinet.net.au [203.215.20.110]

6 17 ms 17 ms 17 ms 26629.siko06.cu.reach.com [134.159.126.45]
7 17 ms 17 ms 17 ms i-0-7-1-0.sydo-core02.bi.reach.com [202.84.223.1
]
8 157 ms 156 ms 172 ms i-0-2-0-0.1wlt-core01.bx.reach.com [202.84.140.2
1]
9 202 ms 202 ms 201 ms i-1-2.eqla01.bi.reach.com [202.84.251.174]
10 202 ms 202 ms 205 ms gblx-peer.eqla01.pr.reach.com [134.159.63.202]
11 338 ms 338 ms 338 ms 204.245.39.42
12 338 ms 605 ms 336 ms srv245-e.ccp.cc [87.237.36.245]
13 338 ms 338 ms 338 ms srv248-e.ccp.cc [87.237.36.248]
14 339 ms 338 ms 337 ms srv200-g.ccp.cc [87.237.38.200]
Ballza Fire
Deep Core Mining Inc.
Caldari State
#142 - 2012-04-22 15:09:08 UTC
Same, iinet is also my ISP
Leads Dent
Deep Core Mining Inc.
Caldari State
#143 - 2012-04-22 16:17:58 UTC
Still happening to me, not as often though.
Ueberlisk
The Hatchery
RAZOR Alliance
#144 - 2012-04-22 22:45:07 UTC  |  Edited by: Ueberlisk
just had another drop out. almost lost my ship. totally random. both accounts died. maybe multiboxing has something to do with it?
nulab jones
Wolfsbrigade
Ghost Legion.
#145 - 2012-04-23 02:11:33 UTC
Same **** Different Day it seems.

Only solution i have had that works is buying a VPN account and connecting through that or using battleping.

First accounts are starting to run out of time and i won't resub them until this is fixed.
Glijaron
Hell In A HandBasket Syndicate
#146 - 2012-04-23 07:11:14 UTC  |  Edited by: Glijaron
Ueberlisk wrote:
just had another drop out. almost lost my ship. totally random. both accounts died. maybe multiboxing has something to do with it?


Nothing to do with multi boxing, I don't run multiple clients. I have in the past but never had this issue anyway. When I play EVE sometimes I have TS going or and external browser, these remain fine when EVE discos.
And TS or the external browser is not the culprit because I get these discos regardless. Had 3 this morning, one within the first hour and then 2 within the the next 30mins.

Actually discussing things with iiNet as I'm typing this. Hopefully something is worked out.

Update:
I gave all the information that I have to iiNet... They did what they needed to do and told me that the dropout occurs well outside their network.
So from the tracerts that iiNet has done and from what we have done, it's obvious that this issue is not on the iiNet end nor is it our responsibility.
The tracer route hops well outside iiNets network before it hangs and drops out. This would be that infamous ping of 2010 for me which is 204.245.39.42. Global Crossing(Level 3).

So I've done what CCP have wanted me to do as per my petition response... What next!?
Maybe a Blue Name will tell me.

I enjoy EVE but this is not the experience I really want to pay for nor do I appreciate the non response from CCP Devs on this.
Aanduar Harshuma
Children of Carnal Knowlege
#147 - 2012-04-23 10:01:25 UTC
Im having the same problems, every day I get DC, once again im AUS.

when will this be fixed?

we would like to play the game and not lose ships to lag.
Rykuss
KarmaFleet
Goonswarm Federation
#148 - 2012-04-23 10:19:40 UTC
Here we go again, I can't stay connected. I keep getting socket closed errors when trying to reconnect and when I finally do, I get booted again within a few minutes. Been on all night with no problems and this started about an hour ago.

You, too, can be a Solid Gold dancer.
Organic Wormfood
Perkone
Caldari State
#149 - 2012-04-23 10:43:29 UTC  |  Edited by: Organic Wormfood
Game is now unplayable for me.

I quad box, I get random client disconnecting every 15 minutes or so.

I've never had this problem before, am located in Australia.

I can no longer play Eve, endlessly at risk of loosing stuff.

Cancelling subscriptions now.

Please resolve.

Bug report lodged with dxdiags and logserver catching two crashes, both connection lost.
Nbonga
Brutor Tribe
Minmatar Republic
#150 - 2012-04-23 12:17:54 UTC
Just to add a +1 to this issue.

Very frustrating.
Aanduar Harshuma
Children of Carnal Knowlege
#151 - 2012-04-23 12:41:41 UTC
since DT I have not been able to stay connected for more than 30 seconds..........WTF, where is out free month?

3 weeks this has been going on for so far... If it were Mitani im sure the goons would unsub or jita rage and CCP would do something... but for us meer mortals we just get ignoored
Gilderan
Fascist Penguins of Purgatory
#152 - 2012-04-23 12:57:10 UTC
+1 to issue. Interestingly enought iiNet in West Aus.
Glijaron
Hell In A HandBasket Syndicate
#153 - 2012-04-23 14:40:04 UTC  |  Edited by: Glijaron
Disco again tonight, almost lost a ship doing L4 Securities. Had ping and pingplotter going, screenie taken right after the first one. Had a total of 2 within an hour and a half.

http://i1155.photobucket.com/albums/p546/JM4n43/EVEDisco.jpg

That's 15.13% packet loss... Starting at... You guessed it 204.245.39.42 Global Crossing - A.K.A Level 3

Just for giggles... Has anyone else called iiNet?
Linolea Austrene
0.0 Massive Dynamic
Pandemic Horde
#154 - 2012-04-23 22:16:25 UTC
OK Well Battleping free trial expired and problem persisting so CCP is not getting anymore dollars from me.

So long and thanks for all the fish.
Ballza Fire
Deep Core Mining Inc.
Caldari State
#155 - 2012-04-24 02:40:32 UTC  |  Edited by: Ballza Fire
Happening more and more today, any further official response on this?
Gonna lose a few players out of it
Ueberlisk
The Hatchery
RAZOR Alliance
#156 - 2012-04-24 08:25:24 UTC
It seems like lots of the players posting here are from Australia. I have to state that I'm having the same problem and I'm connecting from Finland.
Leads Dent
Deep Core Mining Inc.
Caldari State
#157 - 2012-04-24 12:15:03 UTC
Also with regards to it been an Australian problem, why is it only EVE, and EVE sites becoming unresponsive, while the rest of the interwebs works fine. Also a number of people from other countries like Ueberlisk have said they are having the same/similar issue.

It’s not like our ISP's are failing, as the internet is still functioning it something specific. But knowing a very little bit about how the internets works, this type of problem is really bull **** hard to troubleshoot.

However I would really like CCP to say something else on the matter, it’s been over a week. Just so we know we are not talking to a brick wall.
Ueberlisk
The Hatchery
RAZOR Alliance
#158 - 2012-04-24 14:09:41 UTC
just had two timeouts after new patch within 30 minutes. route is provided under and i have ping running now for when it happens next but i reckon it just timeouts just like for some other people that posted it.

tracert to server.

1 <1 ms <1 ms <1 ms ZyXEL.Home [192.168.1.1]
2 19 ms 19 ms 19 ms dsl-olubrasgw2-fe60f800-1.dhcp.inet.fi [84.248.96.1]
3 19 ms 19 ms 18 ms olucredger01-e-3-2.datanet.tele.fi [141.208.206.21]
4 19 ms 22 ms 19 ms kjncredger01-e-1-2.datanet.tele.fi [141.208.12.9]
5 66 ms 73 ms 30 ms hkicore1-o-4.datanet.tele.fi [141.208.8.1]
6 30 ms 262 ms 29 ms hkiasbr2-o-4.datanet.tele.fi [141.208.25.18]
7 31 ms 31 ms 30 ms hls-b1-link.telia.net [213.248.68.209]
8 107 ms 37 ms 37 ms s-bb2-link.telia.net [213.155.134.110]
9 54 ms 54 ms 54 ms hbg-bb1-link.telia.net [80.91.245.49]
10 63 ms 63 ms 65 ms ldn-bb2-link.telia.net [80.91.250.223]
11 66 ms 66 ms 66 ms ldn-b3-link.telia.net [80.91.251.237]
12 67 ms 64 ms 67 ms eveonline-ic-138015-ldn-b3.c.telia.net [213.248.83.198]
13 64 ms 64 ms 68 ms srv248-e.ccp.cc [87.237.36.248]
14 69 ms 66 ms 66 ms srv200-g.ccp.cc [87.237.38.200]
Dr Echelon
Deep Core Mining Inc.
Caldari State
#159 - 2012-04-24 15:53:00 UTC
Same issue here but it happens immediately upon entering the world. It usually just shows a black screen before dropping to Login screen, but on some attempts I can see my ship in the hangar for ~5 seconds before dropping.

I'm in the UK with BT Internet.
Xapp Branigan
Imperial Shipment
Amarr Empire
#160 - 2012-04-24 21:05:28 UTC
Hi people
I am getting the same problem with the disconnects, as far as my research is concerned I've pinpointed a server in the US 204.245.39.38 is owned by Level-3
I am with iinet in Australia they can't do anything. If everyone getting this issue hassle this company perhaps we might get some results.
to check if you're getting the problem with the same server try running Pinplotter whilst running the game using the Tranquility server as the destination address (87.237.38.200)