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Backed into a Corner

First post
Author
Aedin Dallocort
Doomheim
#1 - 2012-03-27 05:02:19 UTC
The CSM chairman, a representative of the 'hardcore' EVE player base, publicly advocated the harassment of player that professed to being suicidal. Whether or not the player was actually suicidal is not important. The chairman realized his mistake and wrote and apology, and that's also irrelevant.

The terms of the EULA are pretty clear when it comes to harassment and when the MOST visible player in EVE violates those rules, CCP has a few options:

a) Ignore the infraction and be accused of selective enforcement of the EULA. This option weakens CCP's authority to enforce their rules and makes the EULA a meaningless agreement.

b) Enforce the EULA without comment, as it would with any other player. The problem here is that the chairman is a very public figure and the incident was very widely publicized. A discreet response by CCP would do nothing to quell the controversy outside of the EVE community. Also, the EULA would be damaged because the perception would be that CCP does nothing to enforce the EULA (even if they actually did).

c) CCP makes a very strong statement in a very public way by enforcing the EULA with a disciplinary action even more severe than what would ordinarily be considered for such a violation. This preserves their moral authority, maintains the integrity of the EULA, and shows CCP's intolerance for that particular behavior.

d) The chairman resigns which saves himself the embarrassment of being the object of disciplinary action, saves CCP from having to make a tough decision, reinforces the EULA, and possibly earns him a bit of respect (and possibly loses respect from like minded members within his alliance).

Really, option A and option B are not realistic options for CCP. Option D is not something CCP can do (and might not be enough of a response if the typical response to this violation is to ban the account). Option C is really the only option CCP has. CCP has to defend its EULA and has to send a very strong message beyond EVE-O forums that harassment won't be tolerated.

Whether or not "The Mittani" had any malicious intent and whether or not the subject of his 'joke' took it serious, CCP has an image to maintain and and EULA to enforce. CCP wants to promote EVE's 'hardcore' image and has two products that will rely on this hardcore reputation to be successful. CCP has to draw a line with respect to acceptable behavior and be willing to enforce their EULA or else face the possibility that the next violation might be more widely publicized and more tragic.
THE L0CK
Denying You Access
#2 - 2012-03-27 05:02:50 UTC
This thread is new and exciting

Do you smell what the Lock's cooking?

Xython
Federal Navy Academy
Gallente Federation
#3 - 2012-03-27 05:04:04 UTC
Posting before the lock.
Azriel Geist
Pure Victory
#4 - 2012-03-27 05:04:54 UTC
It's over. You'll get what you want.

So stop flooding the forums with crap.
THE L0CK
Denying You Access
#5 - 2012-03-27 05:08:59 UTC
Xython wrote:
Posting before the lock.


The hell you are. I was first *****.

Do you smell what the Lock's cooking?

StevieTopSiders
Deep Core Mining Inc.
Caldari State
#6 - 2012-03-27 05:11:35 UTC
In regards to point A, CCP could very well send a message to all players stating: "Lawl. We support the Mitanni, nerds," and the EULA would still be valid.

You are literally ********; much like the Mitanni is literally Hitler.
SmilingVagrant
Doomheim
#7 - 2012-03-27 05:12:25 UTC
We are not the hardcore player base.

In fact we frown on alarmclock ops because suspending RL for eve is dumb.
Serge Bastana
GWA Corp
#8 - 2012-03-27 05:14:17 UTC
StevieTopSiders wrote:
In regards to point A, CCP could very well send a message to all players stating: "Lawl. We support the Mitanni, nerds," and the EULA would still be valid.

You are literally ********; much like the Mitanni is literally ******.


They could very well do that, maybe they should and see how interesting things get when they do.

WoW holds your hand until end game, and gives you a cookie whether you win or lose. EVE not only takes your cookie, but laughs at you for bringing one in the first place...

Misanth
RABBLE RABBLE RABBLE
#9 - 2012-03-27 05:15:22 UTC
THE L0CK wrote:
This thread is new and exciting

AFK-cloaking in a system near you.

Xython
Federal Navy Academy
Gallente Federation
#10 - 2012-03-27 05:16:07 UTC
THE L0CK wrote:
Xython wrote:
Posting before the lock.


The hell you are. I was first *****.


Ok, that's a pretty good one.
CCP Guard
C C P
C C P Alliance
#11 - 2012-03-27 08:46:23 UTC
We don't need all the threads to be about this.

CCP Guard | EVE Community Developer | @CCP_Guard