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EVE Online: Crucible 1.5 Issues

First post First post
Author
Ladeon Six
Imperial Shipment
Amarr Empire
#781 - 2012-03-17 07:05:25 UTC
Agonis wrote:
Ladeon Six wrote:
I've found that the workaround would be to re-install the launcher so that it patches correctly. However we had to do this the other day as well with the last patch. It'll say the executable is a 16-bit program, per my previous screenshots.

In any case v1.11 of the launcher still corrupts on attempting to patch through that.

CCP Atropos asked me to send him a copy of my /launcher folder which I have done.


Are you running any type of a firewall / antivirus software or do you have a router with SPI filtering enabled?

The issue with corruption is normally something filtering the http wrapped rsync protocol that CCP has adopted for it's launcher. So a number of firewalls that check to insure that packets that meet the SPI filter requirement which rsync does not do properly are causing the launcher, repair tool, and several other files to become corrupt thus giving you the error messages you're getting.

CCP fails to see the problem with using rsync wrapped via http ranged requests and has refused to admit their own fault as opposed to taking up the position that the companies that produce the firewalls need to release patches to their software.

I had the same issues with the launcher showing as a non-32bit / 64bit program. You might try to completely disable your firewall or AV software and check the router to assure that you're not running SPI filtering anywhere in the router.

This *should* allow you to download without any further corruption. You'll need to download a new repair tool and run it again. There are links to the repair tool that CCP has posted throughout this thread so I'm sure you can find one of them to download and drop into your Eve directory and launch it to fix the problem if this is the case.

Good luck.


Thanks for the info Agonis, but no the repair tool will still fail with the old symptoms. The only way I was able to fix it was to run the launcher installer again.

I have ESET AV but SPI is disabled for the 4 EVE executables (eve.exe, repair.exe, launcher.exe, exefile.exe). The culprit is launcher.exe tbh.

I think they should just fix the launcher; better yet just remove it as it doesn't really introduce anything else that's useful than was there before.
Callidus Dux
School of Applied Knowledge
Caldari State
#782 - 2012-03-17 07:20:40 UTC  |  Edited by: Callidus Dux
Agonis wrote:

I have a better suggestion.. roll back the launcher, rebuild the launcher to use torrent transport instead of rsync, and then world peace will ensue shortly after.


Torrent? Shocked
Hell No! Worst idea ever. Lol As stated above.. trash the unnecessary launcher. The benefit, to only download patches once, is a lie!! My launcher performs a lot of updates within the last days and was NEVER EVER able to use a previous downloaded patch to update another client. Every launcher downloaded the patch automatically and separately. It was not possible to set a folder to use the last downloaded patch! What is this crap? How is CCP able to propagandize this new feature that does not exist- with a mechanic that does not work?

The whole launcher is a bad idea - just even more crackbrained implemented. Evil

Burn this crap in hell and roll back! Also stop renaming my modules and mouseOver locking my overview. What a$$hole had this idea to bring such a crap live on TQ? You are to dumb to bring REAL improvements to new Eden. New rookie ships? Why are you so dumb and waste your time to this crap? A useless IBIS looks now a lot better than a regular Tech I frig. You should stop trying to change thinks in EVE.. just roll back to the last known stable version of EVE; fire the whole development AND quality assurance department.

And please please STOP forcing your customers to do your bug finding. As long as volunteers decide what is a bug and what not; and than they forward this issue to CCP -this does not work. They are to dumb and unschooled to identify bugs. I have several examples for that.

And do not implement new things when the timeline is reached.. implement it, when ALL customers on Sisi say, this is bug free; we can live with it.
Than you would have also more veterans on your testserver. At this point the work on the testserver is timewaste and useless. You ignore ALL findings which came from the testserver and bring all crap and bugs 1:1 live on TQ. Why should someone take his own time to do your work when you ignore them in the end?
Agonis
Science and Trade Institute
Caldari State
#783 - 2012-03-17 07:48:04 UTC
Callidus Dux wrote:
Agonis wrote:

I have a better suggestion.. roll back the launcher, rebuild the launcher to use torrent transport instead of rsync, and then world peace will ensue shortly after.


Torrent? Shocked
Hell No! Worst idea ever. Lol As stated above.. trash the unnecessary launcher. The benefit, to only download patches once, is a lie!! My launcher performs a lot of updates within the last days and was NEVER EVER able to use a previous downloaded patch to update another client. Every launcher downloaded the patch automatically and separately. It was not possible to set a folder to use the last downloaded patch! What is this crap? How is CCP able to propagandize this new feature that does not exist- with a mechanic that does not work?

The whole launcher is a bad idea - just even more crackbrained implemented. Evil

Burn this crap in hell and roll back! Also stop renaming my modules and mouseOver locking my overview. What a$$hole had this idea to bring such a crap live on TQ? You are to dumb to bring REAL improvements to new Eden. New rookie ships? Why are you so dumb and waste your time to this crap? A useless IBIS looks now a lot better than a regular Tech I frig. You should stop trying to change thinks in EVE.. just roll back to the last known stable version of EVE; fire the whole development AND quality assurance department.

And please please STOP forcing your customers to do your bug finding. As long as volunteers decide what is a bug and what not; and than they forward this issue to CCP -this does not work. They are to dumb and unschooled to identify bugs. I have several examples for that.

And do not implement new things when the timeline is reached.. implement it, when ALL customers on Sisi say, this is bug free; we can live with it.
Than you would have also more veterans on your testserver. At this point the work on the testserver is timewaste and useless. You ignore ALL findings which came from the testserver and bring all crap and bugs 1:1 live on TQ. Why should someone take his own time to do your work when you ignore them in the end?



You're never going to get CCP to remove the launcher and most of the game launchers out there use torrent by default which isn't a terrible thing. It works and doesn't cause firewalls to throw fits because of malformed packets being passed via rsync >> http wrapper.

I agree, I hate the launcher as well. I'd love for them to roll it right out the door but they're using it as a marketing tool and to dumb things down further yet.. the launcher was just a bad idea from inception but they never float these ideas by their player base before they implement them and they can't be bothered to read their own forms on Sisi when there is a decent size foot print of players that were complaining about the issues they ran into after they released it. Really bloody pathetic IMHO.
Agonis
Science and Trade Institute
Caldari State
#784 - 2012-03-17 07:50:44 UTC
Ladeon Six wrote:
Agonis wrote:
Ladeon Six wrote:
I've found that the workaround would be to re-install the launcher so that it patches correctly. However we had to do this the other day as well with the last patch. It'll say the executable is a 16-bit program, per my previous screenshots.

In any case v1.11 of the launcher still corrupts on attempting to patch through that.

CCP Atropos asked me to send him a copy of my /launcher folder which I have done.


Are you running any type of a firewall / antivirus software or do you have a router with SPI filtering enabled?

The issue with corruption is normally something filtering the http wrapped rsync protocol that CCP has adopted for it's launcher. So a number of firewalls that check to insure that packets that meet the SPI filter requirement which rsync does not do properly are causing the launcher, repair tool, and several other files to become corrupt thus giving you the error messages you're getting.

CCP fails to see the problem with using rsync wrapped via http ranged requests and has refused to admit their own fault as opposed to taking up the position that the companies that produce the firewalls need to release patches to their software.

I had the same issues with the launcher showing as a non-32bit / 64bit program. You might try to completely disable your firewall or AV software and check the router to assure that you're not running SPI filtering anywhere in the router.

This *should* allow you to download without any further corruption. You'll need to download a new repair tool and run it again. There are links to the repair tool that CCP has posted throughout this thread so I'm sure you can find one of them to download and drop into your Eve directory and launch it to fix the problem if this is the case.

Good luck.


Thanks for the info Agonis, but no the repair tool will still fail with the old symptoms. The only way I was able to fix it was to run the launcher installer again.

I have ESET AV but SPI is disabled for the 4 EVE executables (eve.exe, repair.exe, launcher.exe, exefile.exe). The culprit is launcher.exe tbh.

I think they should just fix the launcher; better yet just remove it as it doesn't really introduce anything else that's useful than was there before.


I made the exceptions the first day and it worked just fine. The next day after they patched something else I ended up having to completely disable the protocol filtering and it worked just fine. Try that and see what happens because as I said, the data corruption issue has been synonymous with the SPI and protocol filtering of firewalls throughout the last 5 days.

It's worth a try at the least.
MoeStyles
New Eden Logistics
#785 - 2012-03-17 07:57:48 UTC
Shannae Darkehart wrote:
Shannae Darkehart wrote:
No amount of Adminstrator settings, compatibility settings, repair tool, and rebooting is making any difference. The game clinet itself still crashes.

Guess I get to re-install EVE from scratch. Again.

Just a lil hint for you CCP, when you go to push out entirely new technology, like a Launcher, to replace an existing system, DON'T REMOVE THE EXISTING SYSTEM UNTIL YOU ARE SURE THE NEW ONE WORKS POST DEPLOYMENT!

A significant amount of user headache could of been bypassd if functionaing patches had been assembled as alternatives.


Re-installing from scratch produces the same result: the game crashes before I even get to a log in screen. The game itself is broken outright, it would seem. Win 7 64 bit.

I'm glad I set a long skill. Something tells me I shoudl of set an even longer one. >.<;


Let me know if you need some help. Hit our forums or jump on TS and give me a yell.
Ladeon Six
Imperial Shipment
Amarr Empire
#786 - 2012-03-17 08:01:06 UTC
Agonis wrote:
Ladeon Six wrote:
Agonis wrote:
Ladeon Six wrote:
I've found that the workaround would be to re-install the launcher so that it patches correctly. However we had to do this the other day as well with the last patch. It'll say the executable is a 16-bit program, per my previous screenshots.

In any case v1.11 of the launcher still corrupts on attempting to patch through that.

CCP Atropos asked me to send him a copy of my /launcher folder which I have done.


Are you running any type of a firewall / antivirus software or do you have a router with SPI filtering enabled?

The issue with corruption is normally something filtering the http wrapped rsync protocol that CCP has adopted for it's launcher. So a number of firewalls that check to insure that packets that meet the SPI filter requirement which rsync does not do properly are causing the launcher, repair tool, and several other files to become corrupt thus giving you the error messages you're getting.

CCP fails to see the problem with using rsync wrapped via http ranged requests and has refused to admit their own fault as opposed to taking up the position that the companies that produce the firewalls need to release patches to their software.

I had the same issues with the launcher showing as a non-32bit / 64bit program. You might try to completely disable your firewall or AV software and check the router to assure that you're not running SPI filtering anywhere in the router.

This *should* allow you to download without any further corruption. You'll need to download a new repair tool and run it again. There are links to the repair tool that CCP has posted throughout this thread so I'm sure you can find one of them to download and drop into your Eve directory and launch it to fix the problem if this is the case.

Good luck.


Thanks for the info Agonis, but no the repair tool will still fail with the old symptoms. The only way I was able to fix it was to run the launcher installer again.

I have ESET AV but SPI is disabled for the 4 EVE executables (eve.exe, repair.exe, launcher.exe, exefile.exe). The culprit is launcher.exe tbh.

I think they should just fix the launcher; better yet just remove it as it doesn't really introduce anything else that's useful than was there before.


I made the exceptions the first day and it worked just fine. The next day after they patched something else I ended up having to completely disable the protocol filtering and it worked just fine. Try that and see what happens because as I said, the data corruption issue has been synonymous with the SPI and protocol filtering of firewalls throughout the last 5 days.

It's worth a try at the least.


I'll try that next DT, when I expect EVE to get smashed again due to some new patch :-D
Kuroki Meisa Kennedy
Royal One Piece Trust Foundation
#787 - 2012-03-17 09:10:02 UTC
Greetings lions,

Don't know if it has been mentioned yet. But ever since i put my left side menu on auto-hide all icon's on screen vibrate when the menu goes to hide.

Cutthroat Kate
Sebiestor Tribe
Minmatar Republic
#788 - 2012-03-17 09:55:48 UTC
Right now I am unable to log in, update, repair.... what a cluster.

Evil

If you think that your paying users should be fiddling with routers, firewalls and anti-virus software to make your application work you are mistaken.

I have 7 accounts, 3 of which now have empty training queues. I am reaching the end of my patience with the hap-hazard approach that you continue to utilize in software development. After the last cluster we had which resulted in the rioting and mass cancellations, I would have imagined that someone in management would start listening to the paying clients. Clearly not.

Roll back, and start utilizing proper software development procedures. Stop relying on the paying client to fix your software for you at their expense.

I would rather you promise us NEVER to bring out another update ever again. At least we would have a stable client that works and we could live with the bugs. FFS.
OPPercy
BOVRIL bOREers Mining CO-OP
Goonswarm Federation
#789 - 2012-03-17 13:01:15 UTC
OPPercy wrote:
Graphic problem!

3 days ago I was a happy panda playing eve in 60-ish fps.

Then I patched to 1.5, it worked, logged in and I have 3-8 fps in space, starts a petition filed under "Graphic problem". Next day I see a new patch, patching works nice, log in, still 3-8 fps. And today, next patch-on-the-patch-on-the-1.5 .. so I was eager to see if it's solved, still 3-8 fps and no reply on the petition.

I can just imagine how much work you have these days, but I'm now a sad panda.

I use a iMac (OSX Lion), 3.06Ghz Core 2 Duo, 4Gb 1067Mhz ram, ATI Radeon 4670.


selfquote, bump!

2 days now with no new patch, no answers to my petition, no fix, and the game is still unplayable...

unsatisfied!
PryMary
nul-li-fy
Hell Dawn
#790 - 2012-03-17 13:21:54 UTC
Well after day's and day's of trying to get this crap to work and reading page after page of ppl having the same issue as me I am on the verge of just cancelling my sub as tbh i really cba to carry on f**king around with my firewall / system just to make a game work... I have BF3 that i can just click an icon and hey presto it works!! As with many other games I have installed.

CCP I have followed you since 2003 but sadly it is time for us to part... No longer are you going to be getting paid by me... GO F**K YOURSELVES.
raven666wings
Cyber Chaos Crew
#791 - 2012-03-17 15:06:44 UTC
Oh and while ur at it vote PsycoBtich for CSM! http://www.eve-online-dark-taboo.com/vote/ HAHAHAHAHHA Lol
Lovelocke
Deep Core Mining Inc.
Caldari State
#792 - 2012-03-17 15:34:45 UTC
Well I did manage to get EVE to work on my PC but it's a pointless endeavour; it uses 3 x the amount of resources that Skyrim does. To put things into perspective, I pretty much have two EVE clients open all the time and generally flip into other games, such as Skyrim (or TF2), when things in EVE are quiet. Now 1 EVE client takes up so much processing power that it feels like I'm on a Pentium 3 on a 56kb modem trying to load up a website. This is while docked too with that stupid station thing turned off and all settings on low/disabled. To put things into even more perspective, I loaded up Skyrim, Battlefield 3 and Mass Effect 3 all at the same time and, while tabbed out, managed to load up websites absolutely fine.

As it stands it would be pointless trying to do anything in EVE on my PC; if I went onto a fleet, like the one I wrote a battle report for on my EVESwarm site, I would most likely crash within seconds. Fortunately I have a laptop with a different version of Windows which seems to run EVE without the same resource-hogging issues as it does on my PC, so for the time being I'll have to switch computers.

Of course I'm one of the lucky ones; I can actually get EVE to work (even despite the first patch breaking it and the second patch breaking the workaround to the first patch). It's sad to see my corp mates having to report to me explaining why they're not in game and it being due to this patch.

I imagine that because the patch hasn't been removed from the server that this backlash was expected by CCP and was considered to be an acceptable trade off.

But it's ok guys, we'll just reboot and run repair.exe, right?
PryMary
nul-li-fy
Hell Dawn
#793 - 2012-03-17 16:19:00 UTC
Lovelocke wrote:
But it's ok guys, we'll just reboot and run repair.exe, right?



LMFAO Lol

I'm am actually surprised they haven't tried fobbing us off with the "our server log's show no errors"

Let's face it, CCP's customer service has been poor to say the least since the game's start back in 2003 and with each year that passes it get's worse and worse to a point where seasoned pilots like myself don't even bother making petition's because it's a waste of time and energy typing....


CCP if you do read this.... SORT YOUR CUSTOMER SERVICE OUT, LISTEN TO YOUR EMPLOYERS AND REMOVE THE LAUNCHER.

IT IS AN UNNEEDED & MORE IMPORTANTLY UNWANTED ADDITION.
d'Arma Edd
Brutor Tribe
Minmatar Republic
#794 - 2012-03-17 16:32:33 UTC  |  Edited by: d'Arma Edd
Not issues, but improvement ideas for launcher and other connected thoughts.
(If you do it, do it right, yes?)
1. Launcher options: "Close EVE Launcher after starting EVE Online"
Why do you ever need launcher running after starting EVE Online?
Launcher not use bittorrent protocol to distribute patches->no need to seed.
No reason to keep launcher running once download complete.
2. Launcher, patching and multiple client copies:
Remove not user-friendly patch export|import options, and add "Path to store downloaded patches" instead.
Set all TQ clients to same folder once - and no problems with re-downloading patches.
3. Why updates of launcher itself always trigger UAC (for me, at least)?
And launcher patching client - not?
Because launcher update is full-fledged installer and Windows detects it?
IMHO: No need to update system files or registry -> no need for admin rights.
So, there must be another way to update launcher without triggering UAC.
Toshiro GreyHawk
#795 - 2012-03-17 19:01:03 UTC  |  Edited by: Toshiro GreyHawk
Uh ... so what you guys are saying is ... setting all my characters to 10 day skills ... wasn't long enough?

Damn ...

.
.
.



.
Deriah Book
Native Freshfood
Minmatar Republic
#796 - 2012-03-17 19:48:44 UTC
I have been speaking with a friend over the last few months about Eve. He is a student working on a fairly involved degree (aeronautical engineering) and has, quite wisely, elected to not start playing Eve at this point in his life. But he is a huge fan.

He sees, and rightly so, so much possibility in the Eve universe. From flying your first frigate to the first long term goal of piloting a battleship. From the outright beauty of cyno jumping to the dedication and achievement involved in getting your hands on, and butt in, a supercap. He devours the Rooks & Kings videos with a lust for adventure and intellectual engagement. He asks questions about the game mechanics almost on a daily basis. He is an Eve player who has yet to create his first account.

Last night we finally discussed the unique nature of the decisions that CCP makes when updating the game and the uh... consistency of patch quality... in the 15 months or so that I have been a customer.

I told him my theory about CCP owning a drug company that manufactures remedies for carpal tunnel syndrome. Seeing that they keep adding more and more seemingly needless complexity to the already overly mouse focused interface.

He responded that it is much more simple than that. It is very clear to him that CCP has grown to despise it's user base. A hatred so all-consuming that they have decided to concentrate all of their resources towards seeing just how much bullsh!t we undeserving fools will put up with. It has become and internal contest at CCP, them against us, and they are both relishing their domination over our wills and aghast at the mindless nature in which we will pay them to endure endless frustration and personal insult in our compulsion to shoot spaceships on the internets.

I think I agree with him.
Gizan
Deep Core Mining Inc.
Caldari State
#797 - 2012-03-17 20:32:42 UTC
In the drone window, can you remove the .00 after the ammount of drones you can launch? right now it says "12 of max 12.00". can it just be set to "12 of max 12"?
raven666wings
Cyber Chaos Crew
#798 - 2012-03-17 20:40:29 UTC  |  Edited by: raven666wings
Deriah Book wrote:
I have been speaking with a friend over the last few months about Eve. He is a student working on a fairly involved degree (aeronautical engineering) and has, quite wisely, elected to not start playing Eve at this point in his life. But he is a huge fan.


If i was an aeronautical engineer i surely would be a great fan of EVE too, since the game's engine physics really represent the real Newton physics laws, like, our ships do not break like they are using some kind of air brakes and then assume a hoovering position like they are a helicopter, because in space the only way to brake is applying a force (thrust) in the opposite movement direction, they do not speed down after you turn off an afterburner (LOL) because in space there isn't something called friction, we do not hear sounds because in space there is no air and thus no sound propagation, our ships do get attracted to celestials due to their gravity force and we float inside space stations because there is no gravity there.

Man i can see the thrill and how a great experience EVE can be to an aeronautical engineer LOL
MoeStyles
New Eden Logistics
#799 - 2012-03-17 20:44:08 UTC
I've been playing for nearly 8 years now and one thing I've come to understand about CCP is that on multiple occasions, instead of taking the time to listen to their customers first before moving on something, they will and do push changes through that have impacted customers in a very large way regardless of warnings in the various Sisi forum threads they have had over the years.

My question to CCP is simple.

Why create a product and a test platform where your users when the feedback they give you is ignored?

We can point at forum posts on Sisi that go back a couple of months where the data corruption issue was posted. We can see that CCP was in some cases replying and asking for more info. However, we can see from impact that instead of correcting those errors that CCP pushed forward and pushed out a product that was not ready for the production server.

Auto manufactures would have an immediate recall notification posted about a defective product. CCP looks at 6000 players affected as a small impact but 6000 verses 37,000 is not exactly such a small number when you put them side by side.

These changes caused impacts for Linux, Mac, and PC subscribers. Toy, Auto, and various other product manufactures would have recalled their products by now. CCP continues to push ahead with a broken product, refuses to admit they've once again made a huge mistake such as they did last summer with Incarna, and after apologizing and promising to change they way they do business and handle their customers, they have once again ignored past mistakes, customers, and violated their word to their loyal community.

CCP, you're already losing customers over this. How many of those 6000 user accounts have to stop paying and cancel their accounts before you feel the pain of this mistake?

Why do you people refuse to roll this launcher back and make right by your players and admit that you guys rushed a solution into place that simply is not ready for consumer use?

I too have considered cancelling my accounts as I have three that I've played for the last 7 and 8 years. I was patient during RMR and the week of pain that CCP put us through during that deployment.. I've seen many patches go very wrong with this game over the years. The one repetitive theme has been that CCP fails to listen to their customers properly when they are given more than ample feedback on Sisi.

Last point to case. Sisi is the test platform. Releases should be as stable and error free as possible before each release. Small bugs are acceptable that aren't seen on Sisi as a result of the smaller footprint of users on the test server that might not catch things. But when you have known issues there should never be a production release made until those issues are inspected and resolved or proper workarounds are accompanied by patch notes explaining why it was released and how to fix it until the issue can be resolved.

If the issue becomes impacting enough that a large number of complaints hits the forums or petitions, CCP should consider an immediate rollback of the code and move forward with new solutions before they attempt to redeploy something that is broken.

That's been the standard practice with every company I have worked for that has in-house software releases. There is always a backout plan ready as soon as the deployment is found to cause major issues. It's more important to keep your customers happy and able to operate than it is to force progress upon them and thus causing them the inability to play or use your software.

CCP has seriously come to look at it's customers as hostile from the way that we are treated. To say otherwise by anyone at CCP at this point contradicts their actions. So consider that before you guys continue to screw over your customers.
PRO LEGION
Temporary Tax Avoidance Core
#800 - 2012-03-17 20:56:17 UTC
A friend of mine keep dc'ing ever hour on the hour and has done for the past few days? and I think he is almost at the point where enough is enough.

I myself have had a few problems, and am really annoyed that I paid for 3months just before this complete balls up.

I shall never again pay for EVE-shitonyou........