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There's a slow but constant haemorrhage of new players

First post
Author
Kile Kitmoore
#181 - 2012-03-15 17:22:35 UTC
They just fixed new player retention, updated Rookie ship graphics. All is well!

On a more serious note, with an extremely crowded market and more games going F2P for people to download and play, it must not be easy to compete. EVE is well known for it's complex gameplay, harsh game environment with a pretty serious death penalty compared to other MMO's, but that is the draw and one of the things that sets EVE apart.

I really don't know if the course CCP is on is going to be good overall. On one hand you could help existing player retention by revisiting old game mechanics but on the other hand, lack of new content could slow new players trying EVE. Let's face it, players like the new shiny stuff. The other problem I see is CCP breaking these old systems, AKA fixing that which is not broken, and angering veteran players and causing some account cancellations.

It would be really interesting to see the playing patterns of a new player. I would think the problem is trying to separate actual new players and ALT accounts but maybe CCP has a method. Do these constant NPE revisits have any real impact on new player retention? Does it really come down to getting new players into friendly corporations and that is the true silver bullet to keeping these new players? I wouldn't even rule out that a true multiplayer avatar environment (WiS) being a big negative for new players.

I think Inferno should really be a good indicator but if it flops the veterans will just show up and yell, "it's Summer everything is down right now." So we might not really have any good indicators until the next Winter expansion.
Liang Nuren
No Salvation
Divine Damnation
#182 - 2012-03-15 17:28:25 UTC
Cipher Jones wrote:

If you are not the type of player who is willing to teach a new player the ropes then don't ******* cry about not retaining them.


I remember back in the day when low sec pirates gave tips on how to avoid being ganked while PVEing in low sec. We should do more of that.

-Liang

I'm an idiot, don't mind me.

Adunh Slavy
#183 - 2012-03-15 19:20:30 UTC
Eve is before anything else, a game. It needs to be fun!

Fun does not always translate into winning, so long as the loss doesn't appear as though it was due to an insurmountable obstacle. Jimmy NewDude and his friends have zip chance against OldFart TearLicker and his gang of epeen goombas. Loosing in such a case is not fun, it's predictable, boring and pointless.

But What if JimmyNewDude and his friends can only be challenged by a group of similar or smaller ability? Now there is a chance at winning.

Here's what I would propose to wake up Eve. Take the total number of skill points of a corp or alliance divided by the total number of players in a corp to come up with a rating. This would be the corp/alliance "ability quotient".

Then, a corp/alliance can not wardec any other group that has a lower ability greater than five percent. they can war dec anyone above them that they want, but no one below that five percent difference.

This will allow young and/or small corps the ability, and protection, to face challenges they can handle. If it is something they can have a chance at dealing with, they just might have fun in loosing. As things are now, there's simply no point so they stay docked or go running for the hills.

PVP should be fun for newbies, not something to dread.

Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.  - William Pitt

Mirima Thurander
#184 - 2012-03-15 19:32:55 UTC
Guttripper wrote:
wall of text



i was around during that time and loved eve, everything was new, people where spread out more, there was still empty space



i can go on and on.


and it all boils down to, eve needs more space.



punch all the null sec players in the face turn lowsec into high sec null into low sec and add so many null sec systems it takes 2 RL days to get across the universe.


and we will have are old eve back.

All automated intel should be removed from the game including Instant local/jumps/kills/cynos for all systems/regions.Eve should report nothing like this to the client/3rd party software.Intel should not be force fed to players. Player skill and iniative should be the sources of intel.

Terminal Insanity
KarmaFleet
Goonswarm Federation
#185 - 2012-03-15 20:16:13 UTC  |  Edited by: Terminal Insanity
IMO the #1 reason new players quit = Bordom.

Not because of eve itself, but because they join small boring corps who might have one or two ops every week. Corps who have maybe 2 people online at any given moment. Players join this corp and then end up playing by themselves. They get bored and quit.

If you look at other MMO's its far easier to join a large group of people and play with them. This group-play is what most people play MMOs for. In eve, 90% of the corps are tiny and barely active

I say this from experience. I used to run a highsec corp and was directly responsible for several people quitting because we never did anything.

My solution would be to limit the number of corps a player can create each year, and require FACTION standing to create new corps. OR just vastly increase Corp and Alliance creation fees.

Why? Because limiting/preventing small boring corporations from forming would greatly reduce the chance of new players joining small boring corps. It would limit corp creation to players who have really thought it out, and are willing to give that corp the dedication to create it. The corps that ARE created are more likely to be successful.

I understand people enjoy 'getting in on the ground floor' and thats commendable, but its not very practical if we all do it.

"War declarations are never officially considered griefing and are not a bannable offense, and it has been repeatedly stated by the developers that the possibility for non-consensual PvP is an intended feature." - CCP

Tobiaz
Spacerats
#186 - 2012-03-15 20:25:43 UTC
Liang Nuren wrote:
Cipher Jones wrote:

If you are not the type of player who is willing to teach a new player the ropes then don't ******* cry about not retaining them.


I remember back in the day when low sec pirates gave tips on how to avoid being ganked while PVEing in low sec. We should do more of that.

-Liang



Before or after they turned the noobie's ship in spacedust? Lol

Personally I'm under the impression though that many of the 'better' pirates either started hunting in wormholes or joined the mass-wardeccing corps in empire. Aside from the semi-permanent camps at the well-known chokepoints, there are a lot less pirates in low-sec these days to give newbies some lessons about EVE.

Operation WRITE DOWN ALL THE THINGS!!!  Check out the list at http://bit.ly/wdatt Collecting and compiling all fixes and ideas for EVE. Looking for more editors!

Tobiaz
Spacerats
#187 - 2012-03-15 20:34:41 UTC
Terminal Insanity wrote:
IMO the #1 reason new players quit = Bordom.

Not because of eve itself, but because they join small boring corps who might have one or two ops every week. Corps who have maybe 2 people online at any given moment. Players join this corp and then end up playing by themselves. They get bored and quit.

If you look at other MMO's its far easier to join a large group of people and play with them. This group-play is what most people play MMOs for. In eve, 90% of the corps are tiny and barely active

I say this from experience. I used to run a highsec corp and was directly responsible for several people quitting because we never did anything.

My solution would be to limit the number of corps a player can create each year, and require FACTION standing to create new corps. OR just vastly increase Corp and Alliance creation fees.

Why? Because limiting/preventing small boring corporations from forming would greatly reduce the chance of new players joining small boring corps. It would limit corp creation to players who have really thought it out, and are willing to give that corp the dedication to create it. The corps that ARE created are more likely to be successful.

I understand people enjoy 'getting in on the ground floor' and thats commendable, but its not very practical if we all do it.


I totally agree with the reason, but I think your solution wouldn't be particularly effective. Even if you'd only be able to create one corp a year, it would make hardly a dent in the number of useless, newbie-devouring corporation in the game.

Operation WRITE DOWN ALL THE THINGS!!!  Check out the list at http://bit.ly/wdatt Collecting and compiling all fixes and ideas for EVE. Looking for more editors!

Qvar Dar'Zanar
Ministry of War
Amarr Empire
#188 - 2012-03-15 20:35:32 UTC
I started playing like 6 months ago and still got some of those tip the first 2 times I got blown up.
Liang Nuren
No Salvation
Divine Damnation
#189 - 2012-03-15 20:39:05 UTC
Tobiaz wrote:
Liang Nuren wrote:
Cipher Jones wrote:

If you are not the type of player who is willing to teach a new player the ropes then don't ******* cry about not retaining them.


I remember back in the day when low sec pirates gave tips on how to avoid being ganked while PVEing in low sec. We should do more of that.

-Liang



Before or after they turned the noobie's ship in spacedust? Lol

Personally I'm under the impression though that many of the 'better' pirates either started hunting in wormholes or joined the mass-wardeccing corps in empire. Aside from the semi-permanent camps at the well-known chokepoints, there are a lot less pirates in low-sec these days to give newbies some lessons about EVE.


Eigther - depending on the whim. I usually sent mine after turning them into space dust or sent them as part of my ransom attempt.

-Liang

I'm an idiot, don't mind me.

Terminal Insanity
KarmaFleet
Goonswarm Federation
#190 - 2012-03-15 20:42:06 UTC
Tobiaz wrote:
Terminal Insanity wrote:
IMO the #1 reason new players quit = Bordom.

Not because of eve itself, but because they join small boring corps who might have one or two ops every week. Corps who have maybe 2 people online at any given moment. Players join this corp and then end up playing by themselves. They get bored and quit.

If you look at other MMO's its far easier to join a large group of people and play with them. This group-play is what most people play MMOs for. In eve, 90% of the corps are tiny and barely active

I say this from experience. I used to run a highsec corp and was directly responsible for several people quitting because we never did anything.

My solution would be to limit the number of corps a player can create each year, and require FACTION standing to create new corps. OR just vastly increase Corp and Alliance creation fees.

Why? Because limiting/preventing small boring corporations from forming would greatly reduce the chance of new players joining small boring corps. It would limit corp creation to players who have really thought it out, and are willing to give that corp the dedication to create it. The corps that ARE created are more likely to be successful.

I understand people enjoy 'getting in on the ground floor' and thats commendable, but its not very practical if we all do it.


I totally agree with the reason, but I think your solution wouldn't be particularly effective. Even if you'd only be able to create one corp a year, it would make hardly a dent in the number of useless, newbie-devouring corporation in the game.


Well the reason i propose that solution is that maybe it would make a player think twice before creating his crap corp. Maybe if he had to pay 1 or 2 bil to create the corp, he just wouldnt, unless he has several friends/investors who would help try to make the corp successful.

It would also act as a much needed isk sink

I'm all for other solutions, anything that can fix this problem. But i'm 100% sure this is exactly why most new players quit.











"War declarations are never officially considered griefing and are not a bannable offense, and it has been repeatedly stated by the developers that the possibility for non-consensual PvP is an intended feature." - CCP

Roime
Mea Culpa.
Shadow Cartel
#191 - 2012-03-15 20:52:29 UTC
Terminal Insanity,

only problem I see with your suggestion is that nobody wants corp members who don't have any initiative. Of course EVE is best served with purple dots around you, but if all you can do is spin ships and bore to death when nobody else is on, you are not an asset to a corp, you are a liability.

.

Ai Shun
#192 - 2012-03-15 20:56:08 UTC
Ban Bindy wrote:
People play WOW and Sttar Wars in droves because they can play casually and they can choose how much upset they want brought into their lives by other players. Players in Eve are told to get screwed and learn to like it. So which game do you think the most people will try? And which game do you think the most people will stick with? This is not hard to understand. People leave the game because it's a mean game, people are proud of how mean it is, and people constantly rub your face in it.


And that is okay. You know why? Because there are different games for different tastes. EVE is not to everyone's taste. WoW is not to everyone's taste. It is a good thing the market has a place for different types of games, isn't it? We don't need all games to offer the same experience; because that removes options for people who want something different.
Eternus8lux8lucis
Guardians of the Gate
RAZOR Alliance
#193 - 2012-03-15 21:43:33 UTC
Adunh Slavy wrote:
Eve is before anything else, a game. It needs to be fun!

Fun does not always translate into winning, so long as the loss doesn't appear as though it was due to an insurmountable obstacle. Jimmy NewDude and his friends have zip chance against OldFart TearLicker and his gang of epeen goombas. Loosing in such a case is not fun, it's predictable, boring and pointless.

But What if JimmyNewDude and his friends can only be challenged by a group of similar or smaller ability? Now there is a chance at winning.

Here's what I would propose to wake up Eve. Take the total number of skill points of a corp or alliance divided by the total number of players in a corp to come up with a rating. This would be the corp/alliance "ability quotient".

Then, a corp/alliance can not wardec any other group that has a lower ability greater than five percent. they can war dec anyone above them that they want, but no one below that five percent difference.

This will allow young and/or small corps the ability, and protection, to face challenges they can handle. If it is something they can have a chance at dealing with, they just might have fun in loosing. As things are now, there's simply no point so they stay docked or go running for the hills.

PVP should be fun for newbies, not something to dread.



Wouldnt work. Easy workaround. Few vets... TONS of alt accounts with 900K SP. Brings down the overall quotient to be able to dec anything given enough low SP alts.

Have you heard anything I've said?

You said it's all circling the drain, the whole universe. Right?

That's right.

Had to end sometime.

Sasha Azala
Doomheim
#194 - 2012-03-15 21:52:04 UTC
Roime wrote:
Terminal Insanity,

only problem I see with your suggestion is that nobody wants corp members who don't have any initiative. Of course EVE is best served with purple dots around you, but if all you can do is spin ships and bore to death when nobody else is on, you are not an asset to a corp, you are a liability.




Maybe if people took the time to show people aspects of the game, then they would be less of a liability and more of an asset.
Adunh Slavy
#195 - 2012-03-15 21:53:41 UTC
Eternus8lux8lucis wrote:

Wouldnt work. Easy workaround. Few vets... TONS of alt accounts with 900K SP. Brings down the overall quotient to be able to dec anything given enough low SP alts.


Are you going to pay for those alts, or are they free? Nothing stopping the noob corp from adding in their two alts as well.

Certainly could be some additional parameters, only chracters with an active training queue are added into the calculation, that eleminates the alt problem.

Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.  - William Pitt

Sasha Azala
Doomheim
#196 - 2012-03-15 21:57:48 UTC
Adunh Slavy wrote:
Eternus8lux8lucis wrote:

Wouldnt work. Easy workaround. Few vets... TONS of alt accounts with 900K SP. Brings down the overall quotient to be able to dec anything given enough low SP alts.


Are you going to pay for those alts, or are they free? Nothing stopping the noob corp from adding in their two alts as well.

Certainly could be some additional parameters, only chracters with an active training queue are added into the calculation, that eleminates the alt problem.



You can't eliminate the alt problem as alts are not necessarily just on one account.
Sasha Azala
Doomheim
#197 - 2012-03-15 22:35:29 UTC  |  Edited by: Sasha Azala
Terminal Insanity wrote:
IMO the #1 reason new players quit = Bordom.

Not because of eve itself, but because they join small boring corps who might have one or two ops every week. Corps who have maybe 2 people online at any given moment. Players join this corp and then end up playing by themselves. They get bored and quit..


This is very true, some corps seem to think that inviting people to join and talk to them in corp chat once and awhile is enough to retain them.

Terminal Insanity wrote:

If you look at other MMO's its far easier to join a large group of people and play with them. This group-play is what most people play MMOs for. In eve, 90% of the corps are tiny and barely active.


A lot of guilds in other games are tiny and have the same problem as corps in EVE with retaining people. But EVE has one other factor a lot of the larger corps in EVE are paranoid about spies for example, or put too many restrictions on joining.


Terminal Insanity wrote:

My solution would be to limit the number of corps a player can create each year, and require FACTION standing to create new corps. OR just vastly increase Corp and Alliance creation fees.

Why? Because limiting/preventing small boring corporations from forming would greatly reduce the chance of new players joining small boring corps. It would limit corp creation to players who have really thought it out, and are willing to give that corp the dedication to create it. The corps that ARE created are more likely to be successful.

I understand people enjoy 'getting in on the ground floor' and thats commendable, but its not very practical if we all do it.


Limiting corps won't make any difference and in my case would be kind of inconvenient (single player corp). Most players will look to join the bigger corps anyway (players attract players as long as they're not soloists) but if the bigger corps reject the newer players then they end up in NPC corps or smaller corps and we've already talked about what happens if they end up in a bad small corp.



Simple fact is if you want to retain people in your corp you need to do more than just talk to them on occasions. Because if it's just talking NPC starter corps (in most cases, not all) generally do it better and if that fails there's always the help channel.
Dragon Outlaw
Rogue Fleet
#198 - 2012-03-15 23:30:48 UTC
Reset Null sec (and re-locate the valuable moons at the same time).

Grab popcorn.

Enjoy the entertainement.
Adunh Slavy
#199 - 2012-03-15 23:37:11 UTC
Sasha Azala wrote:

You can't eliminate the alt problem as alts are not necessarily just on one account.


If they are not counted in the forumla, for not having an active training cycle, then why not? How many people are going to pay an extra 15 a month just to move the number so they can gank noobs?

Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.  - William Pitt

Sasha Azala
Doomheim
#200 - 2012-03-15 23:43:04 UTC
Adunh Slavy wrote:
Sasha Azala wrote:

You can't eliminate the alt problem as alts are not necessarily just on one account.


If they are not counted in the forumla, for not having an active training cycle, then why not? How many people are going to pay an extra 15 a month just to move the number so they can gank noobs?



Some people have loads of ISK, I don't think a few PLEX here and there will matter to them too much if they want to get up to some mischief.