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Unscheduled Downtime Extension – July 15, 2015

First post First post First post
Author
Pandion Swa
The Scope
Gallente Federation
#421 - 2015-07-15 14:11:39 UTC
Inject Real Life here!
Chiana Dar'Ago
Long Pig Luncheon Meat
Sending Thots And Players
#422 - 2015-07-15 14:11:42 UTC
Have you tried jiggling the handle?

About giving it good *thump*

Is the power on?



I love it. Dam near 10 years of playing and still seeing the same issues.

Oh well I guess you'll comp me SOE LP and isk right?
Lemon Verbena
Aliastra
Gallente Federation
#423 - 2015-07-15 14:11:57 UTC
Valkyrie Ragnor wrote:
can someone from ccp talk to me plz i just want to know if i can have a bpo for compensation it has been 3h since it was working this is abit of a joke i mean i love the game you guys need to know that

just let me know about the bpo plz that would be cool email me if you have too



what bpo?
Needmore Longcat
Dreddit
Test Alliance Please Ignore
#424 - 2015-07-15 14:11:59 UTC
Tobias Acuerdo wrote:
And now, a word from our sponsors:

who blames



thanks obama
Illiander Aideron
The Scope
Gallente Federation
#425 - 2015-07-15 14:12:05 UTC
freddy115 wrote:
Illiander Aideron wrote:
Corraidhin Farsaidh wrote:
Ellis Goa'uld wrote:
while the servers are down here's some great reading material that will satisfy anyone for 2 minutesLolLol
https://wiki.eveonline.com/en/wiki/Tranquility

edit: vip mode this is the one guys THIs is the one


That explains it, they aren't using a real database...


Holy ****!

They are actually running this on a windows server?

Are they mad!?!?!?!? No wonder they need a daily downtime. They really do need to reboot their servers every day. Dayum.

I seriously thought everyone was sensible enough to at least put there servers on a solid OS (some form of UNIX) but apparently I was wrong...

No wonder they can't roll back. They might need to reinstall their OSs to fix this. Did microsoft issue one of their "unstoppable" patches yesterday?


i run game servers on windows 2008 r2 and have 0 issues. Runs for weeks without restarts. Your Microsoftphobia is a bit misplaced i think.


Ahh, see, you run for "weeks" without restarts.

I consider running for *years* without restarts to be minimum competency.

Ever heard of "five nines of uptime"? That's the target, not mere weeks.
Annexe
I N E X T R E M I S
Tactical Narcotics Team
#426 - 2015-07-15 14:12:10 UTC
turns out.. I have other games on my computer to play while we wait :D

Annexe

ITAI - VIP

"i will pop your wreck with faction loot"

Corraidhin Farsaidh
Federal Navy Academy
Gallente Federation
#427 - 2015-07-15 14:13:00 UTC
Here's a thought for those saying 'Use the backup/rollback'. They probably already did and it didn't fix it. This is where the support staff really start to earn there ISK.

As for SLA's I doubt there is a specific time listed in which any and all problems will be fixed as that is simply impossible to guarantee. They did however tell us of the problem within an hour and that is much better than ,any companies would do.
JFKen Imperia
Beyond Frontier
Pandemic Horde
#428 - 2015-07-15 14:13:06 UTC
Sally Ann Anderson wrote:
Once again the AUTZ gets screwed because of CCP have no idea what they are doing.

How about you do this crap in another timezone for once.

Servers are down for every TimeZone Attention
Kalfar Chillar
Republic University
Minmatar Republic
#429 - 2015-07-15 14:13:07 UTC
Eren Dante wrote:
EvE is ONLINEEEEEE !!! Pirate

Leave now! Your kind does not belong here!
Farah Hinken
FarahSphere Enterprises
#430 - 2015-07-15 14:13:08 UTC
Richard TheLordOfDance wrote:
It's like the good old days all over again! Big smile

See you.... next week? :D
Sneekeypete NZXT
The Scope
Gallente Federation
#431 - 2015-07-15 14:13:10 UTC
TheTennant wrote:
Pete Toxcal wrote:
More than 3 hours downtime - looks not very professional.

Every change of software can be faulty but there must be a way to rollback to a working system. If I do this in my job, I didnt survive the day.

Maybe that some guys dont remember, that there are customers on the other side.


Customers like you they can do without. bye



Customers like you make me wonder why they don't require a license to procreate.
Derath Ellecon
University of Caille
Gallente Federation
#432 - 2015-07-15 14:13:14 UTC
Did Windows 10 get released already?
Wayne Caderu
Garoun Investment Bank
Gallente Federation
#433 - 2015-07-15 14:13:15 UTC
guys, it's just internet spaceships, you payed for a month, server has been down for a few hours. wtf...
hojo warrior
Center for Advanced Studies
Gallente Federation
#434 - 2015-07-15 14:13:25 UTC
Oh great ... come back from holiday and no eve.... i've been cold turkey for all these time and now more waiting .. i was hopping to get on line before i have to get back to work ... this is so fustrating that i pay for a game that i can't use.. i understand there can be issues but i thought that was the point of the test server ... test it on the test server before it screws up tranquility server....
Lady Areola Fappington
#435 - 2015-07-15 14:13:36 UTC
freddy115 wrote:
i run game servers, Not as wazoo as eve would run on, however when i make changed i keep a backup of just before. The change fails... i back up and figure it out on a TEST SERVER. Then my players are out maybe half an hour. This isnt that hard of a concept to grasp i wouldnt think as i dont make money off my game servers and even i know this...



Sometimes things blow up in such a way that you can't just roll back. You've got to fight your way through and fix it.

Maintaining a perfect 100% hot-swap backup of the Eve cluster is economically unfeasible. I really couldn't imagine the logistics required to hold a full copy of the Eve cluster in a near-constant duplicate state....and I really wouldn't want to pay the sub fee for that. Things start getting pricey when you start getting over three 9's of service guarantee in a complex system.


I work with an electronic medical record system for an ER for my day job, and even THAT isn't 100% hot-swappable in backup.

7.2 CAN I AVOID PVP COMPLETELY? No; there are no systems or locations in New Eden where PvP may be completely avoided. --Eve New Player Guide

Dan Ravensbreath
The Scope
Gallente Federation
#436 - 2015-07-15 14:13:42 UTC
Sally Ann Anderson wrote:
Once again the AUTZ gets screwed because of CCP have no idea what they are doing.

How about you do this crap in another timezone for once.


You're in a penal colony, be happy you get sunshine and internet time at all.

Dan's your man! unless you need a girl, then Dan's just watching.

Xenia Ilchenka
Rockz corp
#437 - 2015-07-15 14:13:42 UTC
Free month for game being broken. Give it to me
Corey Mcbain
Konrakas Forged
Solyaris Chtonium
#438 - 2015-07-15 14:13:54 UTC
Vibiana wrote:
[quote=Stvndog]Drinking game is, eveytime someone blames CCP Fozzie in this thread you have to take a shot


Thats not a drinking game its alcohol poisoning!!!





Khiluale Zotakibe
Protection of Underground Resources
#439 - 2015-07-15 14:14:05 UTC
Stvndog wrote:
Stu Pendisdick wrote:
"What Operating System is it?"

"Vista"

"We're Going To Die!!!!!!!!!!!!!"




Come on, windows 95 or GTFO


It's a quote from the IT Crowd: https://www.youtube.com/watch?v=phStMmoXM6Q

Now on a more serious note CCP, have you tried turning it off and on again?
Spcius Patrouette
The Scope
Gallente Federation
#440 - 2015-07-15 14:14:14 UTC
Skyrider Deathknight wrote:
Hey CCP,

Not sure if you've noticed but the servers are down.
- I would like to sit here and legit tell you how to do your job despite not having a clue what the f*** i'm talking about.
- I would also like compensation for the last couple of hours of bitching I've had to do because said servers are down, which right now they still are down.
- Now lets talk free game time because outside actually being sunny right now isn't good for my complexion, and there are other people outside and someone turned concord off. This is unacceptable and I blame you guys for this too.
- What about free Geckos or a Gecko BPC because clearly 3 hours of DT is just that unacceptable that we must have this. Cough up please.
- I demand free stuff because i've wasted my time writing this post that people may or may not legit take serious because they actually went outside and became seriously deluded. This is CCP fault also.

Thanks
Sky


If outside is so awesome why arent you there instead of being in here bitching about people bitching?