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Regarding Recent Connection Issues

First post First post
Author
Marc Durant
#141 - 2014-09-28 01:11:20 UTC
Analeesa wrote:
Eto Tekai wrote:
Analeesa wrote:
Can't help but notice the pattern in the attack times, maybe from that you might be able to get a general approximation of either the attacker's timezone or something similar.

Just throwing around some ideas :S

I never bother undocking around these times anyway, saves me the hassle.



Yeah they should hire Penelope Garcia! Big smile


I meant it more like the attacks are usually from 7PM-10PM Eve time, why those times always? Seems like it's when the attacker is waking up but obviously I'm probably wrong. Maybe if you knew that you could work out who was doing it if you already had a shortlist of suspects.



You're thinking about that the exact wrong way. The culprits responsible for this are not active during those hours and use it as a defense. So look for a timezone/group of folks who don't play around that time but have hostiles who are.

Yes, yes I am. Thanks for noticing.

Bruce Kemp
Best Kept Dunked
#142 - 2014-09-28 03:52:21 UTC
Maybe try AVG Free..... Blink
Gorinia Sanford
Royal Amarr Institute
Amarr Empire
#143 - 2014-09-28 06:19:41 UTC
afkalt wrote:
Eve players - the embodiment of HTFU made manifest.

But a few server outages and people start acting like little bitches.

HTFU


Well, remember that video games do not make kids violent. Lag does.
BrundleMeth
State War Academy
Caldari State
#144 - 2014-09-28 11:16:25 UTC
Atum wrote:
Analeesa wrote:
Hate to have to ask but is there no hope for better mitigation in the near future?

Not really... DDoS attacks are stupidly easy to initiate, and damn near impossible to stop. A quick (and oversimplified) description of how a normal internet connection works, using web browsing as an example...

Client walks up to Server and knocks on door #80.
Server opens the door, says "Hey, how are ya? Which of your pipes should I send the webpages back through?"
Client says "Ehh, #2503 looks pretty bored, use that one."
Server says "Ok, here's your webpage. Happy surfing!"

In a DDoS, though, the process looks like this:
Zombie walks up to Sever and knocks on door #80
Server opens the door, says "Hey, how are ya? Which of your pipes.....?"
Zombie stands there like a... well... like a zombie.
Server says "Uhh, dude, you knocked on the door. How do you want this?"
Zombie wobbles a little, maybe mumbles something to the effect of "Braaaaaiiiiinnnnnnssssss......"
Server says "No, really dude, you asked for it. I can even give you fries with that if you like."
Zombie shambles down the street, dropping a limb here or there for good measure.
Server says, "What a freak, I give up."
Zombie slowly stumbles back and starts the process all over again.

Basically, the idea is that a normal connection is quick and over with. A DDoS, though, ties up the server's resources as it's sitting there, waiting for the zombie (and that's what botnet victims are generally called) to actually complete the service request. That resource exhaustion is what eventually causes the server to crash out (or in our case, disconnect the socket).

I'm not sure I agree. I've just watched 4 seasons of The Walking Dead AND the first 3 episodes of Z Nation and I didn't see any zombies on the Interwebz...
Troubled Basterd
Island Life Capitalist Bastards
#145 - 2014-09-28 17:57:54 UTC
Hi,

We were running C5 sites yesterday wen 3 of the 4 toons got disconnected. This resulted in the lost of a Moros, Archon and a Typhoon (mu lucky Loki escaped Twisted). They have filled the support tickets, but we don't really know wat to aspect out of that.

Here you have a nice screenshot

http://gyazo.com/28474ff62e4cb02845c37687b33efb99

Could you gus tell me if have the right to a reimbursement and if the very expensive mods are refunded? Due to the 2 capital waves we had nothing to scoop the dropped loot.... Wat about that?

And last but also least: i cant log in my Loki because it will die if i do so :-(. I cant even set my training queue EvilEvilEvil

Great things,

TB
Vindi D'Cater-Jr D'Caters
RomaniaElit EveCorp
#146 - 2014-09-28 18:03:06 UTC
CCP Falcon wrote:
For the past several weeks, Tranquility has been the target of a persistent series of DDOS attacks, which have been responsible for connection issues that our players have been experiencing.

Up until this point, for security reasons we have been referring to these attacks as “network issues” so as not to provide the attackers with increased visibility. However, we can see that these issues are at times proving to be frustrating for our players, and as such we would like to be more transparent about the issue to allow better understanding of the situation.

Our teams have been working tirelessly to address these attacks, but by their nature they are extremely difficult to predict. We will continue to counter these attacks as they occur, in our efforts to provide you as much uninterrupted internet spaceship fun as possible.

Thank you for your understanding, and apologies for any inconvenience the interruptions have been causing.

<3


I'm waiting for this message to be deleted, I am not breaking any of your rules posting this, but this so called DDOS attack is not an attack. It is the so called underlying game, doing what it thinks needs to be done.
Aakkonen
Rift Watch
#147 - 2014-09-28 21:36:32 UTC
Troubled Basterd wrote:
Hi,

We were running C5 sites yesterday wen 3 of the 4 toons got disconnected. This resulted in the lost of a Moros, Archon and a Typhoon (mu lucky Loki escaped Twisted). They have filled the support tickets, but we don't really know wat to aspect out of that.

Here you have a nice screenshot

http://gyazo.com/28474ff62e4cb02845c37687b33efb99

Could you gus tell me if have the right to a reimbursement and if the very expensive mods are refunded? Due to the 2 capital waves we had nothing to scoop the dropped loot.... Wat about that?

And last but also least: i cant log in my Loki because it will die if i do so :-(. I cant even set my training queue EvilEvilEvil

Great things,

TB



Well.... CCP doesnt reimburse losses if they arent one of these types: Some dude exploits game mechanics and makes him invulnerable, Server goes totally down. there might be more.. but usually CCP doesnt reimburse losses during DC. I might be wrong bu as fellow wh pilot I can say I know your pain :)

Bad Jokes since -09.... Fly Safe! o7

Devasation
NO Tax FAT Stacks
#148 - 2014-09-29 09:12:39 UTC  |  Edited by: Devasation
Bruce Kemp wrote:

Managed log in using bin file exe, launcher still says offline.


Thanks for posting that, it's exactly what I was hoping to find here! Big smile
Lasairiona Raske
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#149 - 2014-09-29 13:25:06 UTC
My launcher is still offline. I've been logging in with the bin file and I've petitioned CCP. I wish I knew what was going on. How are we to download the new patch?

Are you a devil or an angel

Sent here from heaven or from hell?

Sweet temptress, I'm wrapped in your tangles

Can't find my way out of your spell

Solecist Project
#150 - 2014-09-29 16:18:11 UTC
Lasairiona Raske wrote:
My launcher is still offline. I've been logging in with the bin file and I've petitioned CCP. I wish I knew what was going on. How are we to download the new patch?

That should work through the repair.exe. (:

That ringing in your ears you're experiencing right now is the last gasping breathe of a dying inner ear as it got thoroughly PULVERISED by the point roaring over your head at supersonic speeds. - Tippia

Evelyn Meiyi
Corvidae Trading and Holding
#151 - 2014-09-29 19:49:18 UTC  |  Edited by: Evelyn Meiyi
Quote:

Not really... DDoS attacks are stupidly easy to initiate, and damn near impossible to stop. A quick (and oversimplified) description of how a normal internet connection works, using web browsing as an example...

Client walks up to Server and knocks on door #80.
Server opens the door, says "Hey, how are ya? Which of your pipes should I send the webpages back through?"
Client says "Ehh, #2503 looks pretty bored, use that one."
Server says "Ok, here's your webpage. Happy surfing!"

In a DDoS, though, the process looks like this:
Zombie walks up to Sever and knocks on door #80
Server opens the door, says "Hey, how are ya? Which of your pipes.....?"
Zombie stands there like a... well... like a zombie.
Server says "Uhh, dude, you knocked on the door. How do you want this?"
Zombie wobbles a little, maybe mumbles something to the effect of "Braaaaaiiiiinnnnnnssssss......"
Server says "No, really dude, you asked for it. I can even give you fries with that if you like."
Zombie shambles down the street, dropping a limb here or there for good measure.
Server says, "What a freak, I give up."
Zombie slowly stumbles back and starts the process all over again.

Basically, the idea is that a normal connection is quick and over with. A DDoS, though, ties up the server's resources as it's sitting there, waiting for the zombie (and that's what botnet victims are generally called) to actually complete the service request. That resource exhaustion is what eventually causes the server to crash out (or in our case, disconnect the socket).


To clarify a bit more:

A DDOS attack makes use of groups of computers (called botnets or 'zombies') that have been previously infected with malware. On cue, hundreds of thousands of automated attack programs trigger and start flooding the target system with millions of requests every second -- far more than it can cope with -- and the target computer effectively 'drowns' in a sea of incomplete requests.

Unfortunately, as I said earlier, tracing a DDOS attack is next-to-impossible, since the owners of the 'zombie' computers usually don't even know they're being co-opted for the attack, and a trace-route will only lead back as far as the first zombie in the horde.
Bruce Kemp
Best Kept Dunked
#152 - 2014-09-29 20:05:44 UTC
Lasairiona Raske wrote:
My launcher is still offline. I've been logging in with the bin file and I've petitioned CCP. I wish I knew what was going on. How are we to download the new patch?


Had a response from ccp....


In case the launcher continues not to work, running the repair tool will update your client so your current method should continue to work. However, since the launcher's still giving you trouble, please reinstall just the launcher using the instructions below and let us know if the issue persists.

1. Delete the Launcher folder which can be found in your EVE Online client folder.
2. Download the launcher installer from the following URL:

http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_826897.exe

3. Once downloaded, run the .exe file and direct the launcher to your client installation when prompted.
4. Once the launcher installation is complete, start the launcher using the 'EVE Online Launcher' link which can be found in your client's folder.
Patrick Berlin
Hideaway Hunters
The Hideaway.
#153 - 2014-09-29 20:37:08 UTC
Massive server crash again...

http://eve-offline.net/

pewpew

Bruce Kemp
Best Kept Dunked
#154 - 2014-09-29 21:34:51 UTC
Bruce Kemp wrote:
Lasairiona Raske wrote:
My launcher is still offline. I've been logging in with the bin file and I've petitioned CCP. I wish I knew what was going on. How are we to download the new patch?


Had a response from ccp....


In case the launcher continues not to work, running the repair tool will update your client so your current method should continue to work. However, since the launcher's still giving you trouble, please reinstall just the launcher using the instructions below and let us know if the issue persists.

1. Delete the Launcher folder which can be found in your EVE Online client folder.
2. Download the launcher installer from the following URL:

http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_826897.exe

3. Once downloaded, run the .exe file and direct the launcher to your client installation when prompted.
4. Once the launcher installation is complete, start the launcher using the 'EVE Online Launcher' link which can be found in your client's folder.


Seems to have fixed my launcher. +1 Cool
Atum
Eclipse Industrials
Quantum Forge
#155 - 2014-09-29 21:39:57 UTC
CCP Explorer wrote:
We have various ways to defend against these attacks. What you see is the impact of some of the DDoS attempts, the many attempts we successfully deflect, scrub or blackhole you don't see (and we don't talk about them).

Curious... are the attacks just that much bigger than they were in the past, or is the nature of the traffic they're sending changing? Used to be people could just PING flood, then it became SYN floods, and now we're on to DNS and (one which I saw a couple months ago) NTP.
Atum
Eclipse Industrials
Quantum Forge
#156 - 2014-09-30 01:45:29 UTC
Don't think I've ever seen this one before... logged in about 0145 EVE time, got the message "The user's connection has been usurped at the proxy." A second client then kicked up automagically (the first was still at a black screen as I typed this) and logged in normally. SHIFT-ALT-Q appears to have closed that black-screen client cleanly (wasn't locked/frozen).
Gorinia Sanford
Royal Amarr Institute
Amarr Empire
#157 - 2014-09-30 04:10:28 UTC
Lasairiona Raske wrote:
My launcher is still offline. I've been logging in with the bin file and I've petitioned CCP. I wish I knew what was going on. How are we to download the new patch?


Repair tool. As I have never been able to get the launcher to work on this machine, I always launch via the bin file and patch via the repair tool. So far, so good on that.
Lasairiona Raske
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#158 - 2014-09-30 07:02:49 UTC
Thanks all. Will run the repair tool later.

Are you a devil or an angel

Sent here from heaven or from hell?

Sweet temptress, I'm wrapped in your tangles

Can't find my way out of your spell

Ima Wreckyou
The Conference Elite
Safety.
#159 - 2014-09-30 07:03:16 UTC
Is there a way to suspend an account until CCP finds a way to deliver the service they sold? I am not sure why I should show solidarity with this company anymore.

They can't provide the service they sell, they can't control their GM's and Dev's who still seam to constantly crap into the sandbox with their personal favoritism and grudges. It's a bit much lately.
Devasation
NO Tax FAT Stacks
#160 - 2014-09-30 07:10:20 UTC
Bruce Kemp wrote:
Bruce Kemp wrote:
Lasairiona Raske wrote:
My launcher is still offline. I've been logging in with the bin file and I've petitioned CCP. I wish I knew what was going on. How are we to download the new patch?


Had a response from ccp....


In case the launcher continues not to work, running the repair tool will update your client so your current method should continue to work. However, since the launcher's still giving you trouble, please reinstall just the launcher using the instructions below and let us know if the issue persists.

1. Delete the Launcher folder which can be found in your EVE Online client folder.
2. Download the launcher installer from the following URL:

http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_826897.exe

3. Once downloaded, run the .exe file and direct the launcher to your client installation when prompted.
4. Once the launcher installation is complete, start the launcher using the 'EVE Online Launcher' link which can be found in your client's folder.


Seems to have fixed my launcher. +1 Cool


Thanks for sharing that with us, it worked for me too Big smile