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Testing the New Eden Store

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Author
Turelus
Utassi Security
#61 - 2014-05-12 17:26:39 UTC
Needs a "are you sure you wish to buy this?" option. Click then charged isn't very nice.
Also maybe an option that if something is still in the redeem section you can return it to the store for a refund at the value you paid for it. That's a feature that SWTOR had in their cash shop, you could buy a few things but always return them up until the point they were redeemed into the game and added to your inventory.

Turelus CEO Utassi Security

VEnGenCcE
Caldari Provisions
Caldari State
#62 - 2014-05-12 17:27:47 UTC
Didn't check the others inputs so I do apologize if this was discussed or already commented on. On all 3 of my SiSi characters, I do not get any differences in the store when clicking on the top categories. Seems the store right now is just one page that can scroll. Also on all 3 characters, not everything is displayed, some icons missing. In addition, none of the items were able to be redeemed threw the inventory. I had to log out on each toon and redeem the items that way.

Purchased everything in the store at least once on each toon (3) and nothing was in error other than what was stated above.

Like the layout and Ideas here! Thanks for the addition !!
Noriko Mai
#63 - 2014-05-12 17:28:36 UTC  |  Edited by: Noriko Mai
The more I look at this thing the less I like it. Some kind of smartphone app that overlaps everything and blocks the whole client. Gigantic icons, doesn't look like the rest of the UI at all. Instant buy without confirm question. I know it's some kind of trend to make such things as confusing as possible. Good job on that... Sad

"Meh.." - Albert Einstein

Jada Maroo
Native Freshfood
Minmatar Republic
#64 - 2014-05-12 17:29:58 UTC  |  Edited by: Jada Maroo
Turelus wrote:

Well you can buy AUR directly, the problem is that for a long time (and maybe still) you get more AUR to the $ for buying a PLEX.



If it remains that way, I will feel like I'm being ripped off and won't buy AUR and won't buy PLEX to convert because of the hassle. So, that needs to change.

If that is fixed and prices are low and items go account wide and are indestructible, they'll get buckets of my money. If it's just fixed and they keep their per-character and destructible skin scheme, they'll get about 5% of what I would have otherwise purchased.

But if there's one thing I've learned about CCP from the NEX store debacle is that they have no idea how to appeal to impulse buyers. I need cheap, fun, instant gratification from my in game purchases. I guess I should be thankful that they save me money, but it's kind of frustrating sitting back and watching this, as the kind of customer they want to appeal to, and seeing them hit so far off the mark.
VEnGenCcE
Caldari Provisions
Caldari State
#65 - 2014-05-12 17:30:00 UTC
Noriko Mai wrote:
The more I look at this thing the less I like it. Some kind of smartphone app that overlaps everything and blocks the whole client. Gigantic icons, doesn't look like the rest of the UI at all. Instant buy without confirm question... mmhh...

I agree with the confirm button, that is needed for sure.
Kora Ethereal
Caldari Provisions
Caldari State
#66 - 2014-05-12 17:40:56 UTC  |  Edited by: Kora Ethereal
After making purchases and clicking on the redeem bar on the bottom, the redeem UI breaks and I just see a long grey bar with what appear to be spacers (lighter grey vertical bars) and no items to redeem, However a tool-tip will popup with the item name when hovering over parts of the bar.

After exiting the Store I attempted to redeem agian and was greeted with a Redeem Token Missing error.
After entering SiSi after character selection I was able to use the ESC menu to redeem items normally.

Clicking the noble Exchange button right after selecting a character will popup the noble exchange, however the station environment will fail to load. Un-docking after such a bug causes CCP ExeFile to crash.

Logging in after the crash gives me this :|
Undocked (what I was doing before crash) http://puu.sh/8JBhr.jpg
After Docking: http://puu.sh/8JBoB.jpg

Entering the leaving the noble exchange doesn't rectify it... I think I broke my SiSi installation at this point.
Reloging a second time fixes all apparent issues.
Noriko Mai
#67 - 2014-05-12 17:42:50 UTC
The advertisement doesn't match the offer. E.g.: Add shows Interbus shuttle, offer is Thorax Aliastra Edition Blueprint
May be just a placeholder. But just in case Big smile

"Meh.." - Albert Einstein

Noriko Mai
#68 - 2014-05-12 17:50:15 UTC
Noriko Mai wrote:
CCP Goliath wrote:
Noriko Mai wrote:
Purchase completed successfully
The item can be found in your redeeming queue.
The redeeming queue is available in the Character Selection screen or through the inventory system.

What is "the inventory system"?


The system by which we manage inventories in EVE. Cargo hold, Item Hangar, Ship Hangar, etc.

Big smile I know. But it's not possible to redeem items through the inventory system. I will try to be more clear next time Big smile
One way is drag&drop in Character selection. The other is ESC->Redeem items. In both cases the items will appear in the inventory system, but it's not possible to redeem items through the inventory system.

EDIT: Oh I found out what you mean. I don't use the inventory thing at all. I use the "open ship hangar" and "open hangar floor" as shortcuts im my neocom. The inventory window is IMHO really messy and useless.


Ok. The redeem thing is there, too. I just need to close and open the window after purchasing something.

"Meh.." - Albert Einstein

Bienator II
madmen of the skies
#69 - 2014-05-12 18:05:23 UTC  |  Edited by: Bienator II
first impression:
- menu + banner takes away almost half of the screen height
- at first i thought you can't scroll since the mouse wheel activation zone is not the whole screen width (counter intuitive if you are used to browsers)
- everything is a little bit too big for my taste (but thats very subjective)

how to fix eve: 1) remove ECM 2) rename dampeners to ECM 3) add new anti-drone ewar for caldari 4) give offgrid boosters ongrid combat value

Rikki Bigg
The Graduates
The Initiative.
#70 - 2014-05-12 18:11:16 UTC
I too am feeling a disconnect from the game when I open the store (in game).

From the login menu, it might suffice, and if this is a hint of increased functionality with item redemption from the character selection screen, the ergonomics of it might be acceptable.

(For reference I mean something like buying six PLEX, then being able to drag 3 to one character to redeem at their current location, 1 to an alt, use one to dual account train that alt, then the final one to convert to Aurum; all with the same style of functionality).

I get that the interface is rough (or at least I hope it is) but when accessing it in game it just removes any trace of immersion. I miss chat, for starters. I want it to feel like captains mode, for example, where you still have the ability to communicate while you are shopping the store. It feels more like an unwanted pop-up ad than a functional tool. Being able to move inventory to an alt from the character you are currently on would be nice too, but that might be beyond the scope of this project as far as reward for expended resources in making it happen.

I assume that for nice things like more variety in ship skins and other future goodies planned, the nex store needs to be much more visible, but I feel the change between the current model and test build are far too broad as far as interface and immersion. From the character selection screen it is not as big a change of environment, in fact it seems like the new store was designed with accessibility from that location in mind.
Captain StringfellowHawk
Forsaken Reavers
#71 - 2014-05-12 18:12:52 UTC
CCP Goliath wrote:
Harrigan VonStudly wrote:
Giving free sp is bullshit. Some people may not be able to test. Some may not want to. I could see some Isk, AUR, or a free ship skin but NOT sp.


Calm thyself, it's free SP on Sisi, not TQ.


If it was Tranq SP, I would say then you have a REASON to test and then NOT ***** later when buggy releases are found because more would be testing to make the game a better place. NOT wanting to help improve the game we all play is BULLSHIT. If you are a Dedicated Capsuleer like most of us forum warriors, you make the times to do these.
CCP Lebowski
C C P
C C P Alliance
#72 - 2014-05-12 18:13:07 UTC  |  Edited by: CCP Lebowski
Great feedback everyone thanks so much, keep it coming, I'm passing this all on to the team!

Remember to submit bug reports for any issues you find, and make sure to buy an item before 19:00 to get your free 500k on Sisi!

CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski

Nam Dnilb
Universal Frog
#73 - 2014-05-12 18:37:23 UTC
Titus Tallang wrote:

Complaint: Please don't put a "Redeem Items" button into the inventory. I intentionally have some items in my redeeming system for when I might need them. I don't want a disruptive button on my inventory screen for this.

^^This!

Bugs.
-Filter buttons don't work in header.
-Half of pictures are missing.
-Purchased goods show in Redeem window, but are not redeemable. Redeeming from ESC menĂ¼ worked.

Remarks:
-Everything is too big.
-I still don't want any of that tat, even if you make the best shop ever.
Khador Vess
Blue Republic
RvB - BLUE Republic
#74 - 2014-05-12 18:46:21 UTC
Just a few comments and these are all weird, wacky and wonderful... 'why the f*** would anyone want to do that' sort of bugs / glitches.


You can undock then while the undock is processing click onto the nex store, your ships modules etc are displayed over the nex store ui

http://i.imgur.com/6a1WGJ4.jpg


After purchasing items while in space the redeem items bar shows in the inventory window despite the fact you cant redeem in space

http://i.imgur.com/oaYkmg4.png


Finally if during a purchase you press F10 to switch to mapview (just after clicking purchase) You get stuck with the purchase complete message next time you open the store

http://i.imgur.com/9XDCXqW.png

You cannot get rid of this without logging out.
Wallyx
Gloryhole Initiative
HISPANIA.
#75 - 2014-05-12 18:46:42 UTC
I have some Suggestions for the NextStore:

1 Only can open NextStore while in Station or POS FF (If posible). In this case, if your ship moves, the NextStore close automaticaly.

2 Cant do any Shortcut action while in NextStore; Undock prevention main reason. It includes Trades or invites for conversations, Include an Option to close the NextStore if someone wants to trade or invite you to a conversation.

I think that open the NS in space is going to made a lot of unwanted results, like open it while in combat for shortcut missclick or get killed outside a POS FF; could be funny to kill a Titan this way; or other type of situations.

My 2 cents.

Wallyx
Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#76 - 2014-05-12 18:46:59 UTC

  • red/gold esquire coat is actually green/gold coat
  • Redeem window show up at the bottom of the store, but doesn't have anything in it. On a reload it does, until you buy something, then everything blanks out, bar one thing.
  • Can't redeem with the inventory. Icons are immobile. Doesn't update if you buy more.
  • Nex button is still there and not working.
  • Noble exchange button on the business menu takes you to the new eden store.

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter

Arlav Kreelim
Arturo's Restaurant
#77 - 2014-05-12 18:58:27 UTC
Bit minor, but on multi-screen monitors it would be nice to be able to shift it and follow the camera center the rest of the UI is set to. It drops the store right in the middle and while still functional, it can be a little hard to use. Also the scroll bar could stand to be a little wider. I find myself on occasion without a mouse and have to use a trackpad without scroll capability.
Noriko Mai
#78 - 2014-05-12 18:58:36 UTC
Steve Ronuken wrote:

  • red/gold esquire coat is actually green/gold coat
  • Redeem window show up at the bottom of the store, but doesn't have anything in it. On a reload it does, until you buy something, then everything blanks out, bar one thing.
  • Can't redeem with the inventory. Icons are immobile. Doesn't update if you buy more.
  • Nex button is still there and not working.
  • Noble exchange button on the business menu takes you to the new eden store.

Read OP. CSM9 *shakeshead*

"Meh.." - Albert Einstein

CCP Cognac
C C P
C C P Alliance
#79 - 2014-05-12 19:05:08 UTC
Thank you for all the testing and feedback, highly appreciated!
Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#80 - 2014-05-12 19:27:01 UTC
Noriko Mai wrote:
Steve Ronuken wrote:

  • red/gold esquire coat is actually green/gold coat
  • Redeem window show up at the bottom of the store, but doesn't have anything in it. On a reload it does, until you buy something, then everything blanks out, bar one thing.
  • Can't redeem with the inventory. Icons are immobile. Doesn't update if you buy more.
  • Nex button is still there and not working.
  • Noble exchange button on the business menu takes you to the new eden store.

Read OP. CSM9 *shakeshead*



So I missed a comment Blink oops.

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter