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Basileus

Deep Core Mining Inc.

Caldari State

Likes received: 26

#681 - 2013-06-02 10:15:39 UTC

CCP Falcon wrote:

The Tranquility cluster has been taken offline as of 03:06 UTC in order to enable us to investigate several network issues that have occurred this morning.

We currently have no ETA for the server to be brought back online, however we will update this forum thread as and when more information becomes available.

We apologize for this unexpected downtime, and any inconvenience it may cause.

UPDATE - 03:06 UTC - Tranquility Offline
UPDATE - 03:30 UTC - We are currently investigating several network issues
UPDATE - 03:31 UTC - COFFEE 0_o
UPDATE - 03:52 UTC - Investigation into the current network outages is still ongoing
UPDATE - 04:10 UTC - We are currently bringing Tranquility online in VIP mode for testing
UPDATE - 04:11 UTC - MOAR COFFEE
UPDATE - 04:17 UTC - Testing is now complete and VIP mode has been lifted
UPDATE - 04:30 UTC - We are currently investigating several login issues that are being experienced
UPDATE - 05:00 UTC - Investigation into ongoing login issues is currently in progress
UPDATE - 05:01 UTC - SO MUCH COFFEE
UPDATE - 05:30 UTC - Investigation into login issues is ongoing - Please bear with us
UPDATE - 06:00 UTC - We are currently working toward the root cause of current login issues
UPDATE - 06:40 UTC - Investigation into socket closed issues and login issues is ongoing
UPDATE - 06:41 UTC - COFFEE POT BROKEN FROM OVERUSE - SEND HALP
UPDATE - 08:00 UTC - DUST issues under control, we are however still working on login related issues for EVE

No updates for more than 2 hrs: a wee bit poor, CCP.

Avalon Ranger

Hideaway Hunters

The Hideaway.

Likes received: 6

#682 - 2013-06-02 10:17:10 UTC

Basileus wrote:

CCP Falcon wrote:

No updates for more than 2 hrs: a wee bit poor, CCP.

The person keeping this thread going is probably passed out on one of the sofa in the office. They'll get around to keeping people posted when they have news.

Remiel Pollard

Aliastra

Gallente Federation

Likes received: 8,858

#683 - 2013-06-02 10:18:15 UTC

Basileus wrote:

CCP Falcon wrote:

No updates for more than 2 hrs: a wee bit poor, CCP.

Next time you're called in to work at 3am in the morning to diagnose and fix server issues, let us know how that goes for you

“Some capsuleers claim that ECM is 'dishonorable' and 'unfair'. Jam those ones first, and kill them last.” - Jirai 'Fatal' Laitanen, Pithum Nullifier Training Manual c. YC104

Dolphin Noises 0
Sidhichean Dolphin Noises Likes received: 0	#684 - 2013-06-02 10:20:33 UTC Hi, Working in China now, will stop playing 'Pentagon Probing' and play EVE instead. Well done.

evedawn

Omnipresent Sovereign 7 Corp

Likes received: 6

#685 - 2013-06-02 10:22:55 UTC

Avalon Ranger wrote:

Basileus wrote:

CCP Falcon wrote:

No updates for more than 2 hrs: a wee bit poor, CCP.

The person keeping this thread going is probably passed out on one of the sofa in the office. They'll get around to keeping people posted when they have news.

Please disegard as there are many people still struggling to get online with eve. There is some genuin problem solving answers.
If you dont wont to help please dont post...!!!!

Inexorable Retribution 160
Wrayeth Inexorable Retribution Likes received: 160	#686 - 2013-06-02 10:26:59 UTC \| Edited by: Wrayeth I can't be bothered to go through 30 pages of posts, but I was able to get in by just launching the eve.exe file from my EVE directory. Worked for both of my accounts, one on a computer with Windows 7 and the other with XP (yes, I know). EDIT: also, I'm in the U.S.


Avalon Ranger Hideaway Hunters The Hideaway. Likes received: 6	#687 - 2013-06-02 10:28:02 UTC If you want to help at all in this thread then post the following information. Quote: Issue: Launcher in Russian / Launcher not connecting / Logging in but getting DC'ed Location: Where in the world are you (I've noticed a pattern here) Things not to include: Ranting Whining Tinfoil-hattery


evedawn Omnipresent Sovereign 7 Corp Likes received: 6	#688 - 2013-06-02 10:29:34 UTC Wrayeth wrote: I can't be bothered to go through 30 pages of posts, but I was able to get in by just launching the eve.exe file from my EVE directory. Worked for both of my accounts, one on a computer with Windows 7 and the other with XP (yes, I know). Congrats..

419
Obunagawe Likes received: 419	#689 - 2013-06-02 10:30:16 UTC CCP Falcon wrote: UPDATE - 06:41 UTC - COFFEE POT BROKEN FROM OVERUSE - SEND HALP CCP you are not funny and your launcher is crap, I have nothing but disgust at your light-hearted attitude to this.


Wrayeth Inexorable Retribution Likes received: 160	#690 - 2013-06-02 10:32:18 UTC evedawn wrote: Congrats.. Sorry, wasn't meant to be a "neener-neener" type post. Instead, I was posting the workaround that succeeded for me in case it helps someone else and hasn't been posted yet ('cause, as I said, I'm lazy and couldn't be bothered to read the entire thread).

Rebecca Coleman

The Scope

Gallente Federation

Likes received: 1

#691 - 2013-06-02 10:32:31 UTC

evedawn wrote:

Rebecca Coleman wrote:

Ihza dahaka wrote:

evedawn wrote:

Random Ruddick wrote:

Just to confirm, launcher is stil in Russian.

Never has been here in NZ... do a repair.. if on windows 7/8 try to get a internet server error with repair option & repair...

launcher is in russian in Australia.... guess you sheep lovers get lucky.

My launcher looks perfectly normal, I just keep having socket closing issues.

EDIT: I'm Australian.

If it continues look for a server error.. then look for the windows repair option..

How would one do such things, specifically?


evedawn Omnipresent Sovereign 7 Corp Likes received: 6	#692 - 2013-06-02 10:34:27 UTC Obunagawe wrote: CCP Falcon wrote: UPDATE - 06:41 UTC - COFFEE POT BROKEN FROM OVERUSE - SEND HALP CCP you are not funny and your launcher is crap, I have nothing but disgust at your light-hearted attitude to this. pLEASE LET ME KNOW YOUR PROBLEM i'LL TRY TO HELP..

Fedman Kasad

Sebiestor Tribe

Minmatar Republic

Likes received: 3

#693 - 2013-06-02 10:34:41 UTC

Avalon Ranger wrote:

If you want to help at all in this thread then post the following information.

Quote:

Issue: Launcher in Russian / Launcher not connecting / Logging in but getting DC'ed
Location: Where in the world are you (I've noticed a pattern here)

Things not to include:

Ranting
Whining
Tinfoil-hattery

cant get on for more than a few seconds with any of my 6 accounts ... sometimes launcher wont even launch

in aussie looking at russian launcher

tried everything already and now even more stuffed ... i.e. repair tool did nothing except wipe all my usernames stored in launcher

other mmo's work fine ... all other online programs work fine

getting to 8hrs now .. so yeah .. if its 3am or whatever their time so bloody what its their job they are paid well

so there

granny Lina

Viziam

Amarr Empire

Likes received: 6

#694 - 2013-06-02 10:36:21 UTC | Edited by: granny Lina

I was a little tired at the time 3:06 but I remember having a training queue of 7 hours left. now it is 10:00. which means it should have been done and empty now (the queue). but instead I have 10 more hours left. in other words you ... 'owe' me 10 hours of learning at non altered(initial) attributes and +3 implants. and maybe some more for my inconvenience. and the mission Feeding the Giant in which i was half way done seems to be reset so the half way i did gone to someplace i didn't wanted it to go. which makes me loose more of something that one can never gain. time. i don't know what you 'owe' me for that one. i hope the scheduled dt don't reset it once more

EDIT I ended doing the mission 3 times. contacted a gm for it. I have a proof of my deed but gm is denying to 'reimburse" me on the matter. actually the gm was quite incompetent. he was there laying on his back and eventually getting paid for that. I had to explain to him a simple situation twice until he did something that I could do myself. which I did.


evedawn Omnipresent Sovereign 7 Corp Likes received: 6	#695 - 2013-06-02 10:38:34 UTC How would one do such things, specifically?[/quote] Hard to tell unless we did a step by step rocess..

Imperial Security Hegemony 391
Darvaleth Sigma Imperial Security Hegemony Likes received: 391	#696 - 2013-06-02 10:40:12 UTC Works fine for me on mac. That said we don't have the new launcher yet, might be related? Give a man a match and you warm him for a day. Set a man on fire and he's warm for the rest of his life!

evedawn

Omnipresent Sovereign 7 Corp

Likes received: 6

#697 - 2013-06-02 10:42:09 UTC

Fedman Kasad wrote:

Avalon Ranger wrote:

If you want to help at all in this thread then post the following information.

Quote:

Issue: Launcher in Russian / Launcher not connecting / Logging in but getting DC'ed
Location: Where in the world are you (I've noticed a pattern here)

Things not to include:

Ranting
Whining
Tinfoil-hattery

yep could see thatv would be upsetting

Please try to find a server error first before doing the repair..

nomad Raholan

What Corp is it

Likes received: 22

#698 - 2013-06-02 10:42:20 UTC

Avalon Ranger wrote:

Lilinallte Alleile wrote:

Avalon Ranger wrote:

Just woke up, logged into EVE and only found out there had been a problem from the news post.

Well done to CCP for resolving a major network issue, happening at the worst time of the day for any support team.

I hope you all take a well deserved rest after a long night fixing issues.

Read some more dude, far from resolved...

Have they tried changing their Language settings if the client updated them incorrectly?
If the worst of the issues are a Russian login screen I think people should be smart enough to get through it.

Buddy no offence but maybe you need to go back to bed for several more hours.. Your comments thus far may by then be relevant . As for the server going down at the worst possible time, there were 34,000 + people online for the 1st mass server kick, 28,000 when the server gave up the ghost completely an hour later. ( An hour before the OP posted his 1st message)
If you actualy read the OP's last edit -

Quote:

UPDATE - 08:00 UTC - DUST issues under control, we are however still working on login related issues for EVE

you might see the issue is not yet fixed.
Yes the devs are working hard in the middle of the night (for them) ; this work is much appreciated by the player base but then ,that is what they get payed for .

Quote:

How would one do such things, specifically?

There is 'still' an issue which is 'still' affecting some, be patient and just keep trying. I finally managed to get logged in via the EVE.exe file (after many unsuccessful tries)

.,.,.,Disagree with me if you feel the need.,.,., .,.,.,Right or Wrong.,.,.,. .,.,.,My opinion is free and mine to own.,.,.,.

Yongtau Naskingar

Yongtau Naskingar Corporation

Likes received: 120

#699 - 2013-06-02 10:42:22 UTC

granny Lina wrote:

'owe' me 10 hours of learning at non altered(initial) attributes and +3 implants.
and the mission Feeding the Giant in which i was half way done seems to be rese

Missions can usually be petitioned, and I wouldn't be surprised if they did another SP handout like they did for the launcher snafu.

For the rest, it's approaching noon, and apparently they've been working at it since 3 AM, so maybe cut them some slack.

(Disclaimer: I've been having almost no problems in the past 4 ours or so, just one disconnect on one client, the other kept running. Netherlands, Win7.)

Akashita Yoshitoshi

Gendry's Leech

Likes received: 2

#700 - 2013-06-02 10:44:35 UTC

Avalon Ranger wrote:

If you want to help at all in this thread then post the following information.

Quote:

Issue: Launcher in Russian / Launcher not connecting / Logging in but getting DC'ed
Location: Where in the world are you (I've noticed a pattern here)

Things not to include:

Ranting
Whining
Tinfoil-hattery

launcher (and SSO webpage btw) in russian, can login apparently, switzerland

First pagePrevious page3334353637Next pageLast page

EVE General Discussion

Deep Core Mining Inc.

Caldari State

Hideaway Hunters

The Hideaway.

Aliastra

Gallente Federation

Dolphin Noises

Omnipresent Sovereign 7 Corp

Inexorable Retribution

The Scope

Gallente Federation

Sebiestor Tribe

Minmatar Republic

Viziam

Amarr Empire

Imperial Security Hegemony

What Corp is it

Yongtau Naskingar Corporation

Gendry's Leech