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EVE Launcher update on May 21, 2013

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Baroness Raven
Imperial Academy
Amarr Empire
#961 - 2013-05-21 18:04:30 UTC
Kale Freeman wrote:
CCP, for the love of god please post something in this thread to tell us that you are working on the problem.


They did say they are working on it earlier, don't expect an update until they have something positive to say.

They're not going to give us hourly updates that say nothing but "still trying to figure it out." That's not how this industry works, or really any corporate entities anymore.
Joha M'raadu
University of Caille
Gallente Federation
#962 - 2013-05-21 18:04:34 UTC
Way to go CCP... you broke the game so hard it won't even launch now.

Also if this means that you are not delivering new login screen for Odyssey with awesome music then you can go [-REDACTED-]!

"Throw the rules out the window, odds are you'll go that way too."
Captain Coelho
Andromeda Company
#963 - 2013-05-21 18:04:40 UTC
repair tool have a error

this is the error of the repair.exe

http://crabbit.mine.nu/eve/repair.exe.log

(the imput canot contain html) this is why i cant past the log here i have to link it :(
No Alibi
Sometimes Here
#964 - 2013-05-21 18:04:42 UTC
Samuella II wrote:
Please let me in !


Nothing work for me , repair tools or any restarting of pc or routers ect :( I cant work it out . what should I do ?

Light the fuse and run. ExeFile works after a repair(3 times here)and with multi accts.

I fly by the seat of my pants, No wonder my ass is always on fire!
Death Bite
Sebiestor Tribe
Minmatar Republic
#965 - 2013-05-21 18:04:49 UTC
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt


WHat is wrong if you cannot access these files?
Joe Davaham
Imperial Academy
Amarr Empire
#966 - 2013-05-21 18:04:54 UTC
Leela Norris wrote:
How bout we all protest in jita!! oh wait.... can't login.........



Once we all can log in... ill meet everyone in Jita
vyyres
Eternal Life of Chaos Inc
#967 - 2013-05-21 18:05:01 UTC
man, so much QQ here. i feel like these are the same people who would call during a storm and complain that their satellite tv isn't working.........
CCP is working on it. they don't WANT to have a problem with their game, especially having to put up with pages of whining. just be patient and let them fix it.
and no, they don't need to fire anyone. Roll
Pelador Rova
No Luck Corp
#968 - 2013-05-21 18:05:16 UTC
Ginger Barbarella wrote:
Michael Foreman wrote:
Am I the only one who still can't launch his launcher? I even can't run the repair tool!


Stop using the launcher. Read backwards in this thread for several solutions.

And stop using the Launcher.

Have I said to stop using the Launcher yet?

OH, and you should probably STOP USING THE F'ING LAUNCHER.


Well guess what Mrs not official CCP rep, I ain't going to listen to your captain obvious garbage even if you had a solution.
Docster Johansen
Alzhara Industries
#969 - 2013-05-21 18:05:59 UTC
Elisabeth Ventoux wrote:
Josh Koendrik wrote:
Not claiming to have a fully working fix here - but it worked for me patching up my other computers so if anyone want to try go for it.

http://eve-files.com/temp/eve-update-20130521.zip (it's the files that got modified for me today, 50mb)

Copy and while launcher will still most likely fail, start the exefile.exe straight from the \bin folder.

On your own risk ofc but worked fine for me.

Else many suggested running repair.exe which seems to work in some cases.





This works


Works for me too! Thanks Cribba


This worked for me too!!!! THANK YOU ONCE AGAIN CRIBBA!!!


Adding my voice to the "It worked! Thanks!" chorus. There are still about 31,000 people in-game, so this isn't affecting everyone.

It worked yup. Just unrar the zip file into your Eve folder, and launch exefile.exe.


It Worked qudos for you my man!!!


THIS WORKS.


This works! :)
Draco Fader
Midnight Elites
#970 - 2013-05-21 18:06:07 UTC
CCP Phantom, you're fired!

I go now to play WoT.
Quindaster
Infernal Laboratory
Infernal Octopus
#971 - 2013-05-21 18:06:42 UTC
Akana May wrote:
[quote=Kale Freeman][quote=Matsui Kautsuo]Chribba to the rescue....his download worked for me. Thanks!

It is completely ridiculous that the only working solution has to be provided by and end user






I'm sure CCP download now Chribba's file and they say something like this:
Dev1: - How the f**k he did it?!
Dev2: - In next patch we need to nerf Chribba...
Dev1: - if you not nerf Chribba in next patch, he will ruin our plans again and we cannot "work hard" on problems created by us, just to solve the problems and show how hard we work


I vote Chribba to be new CCP director.
And if we all give our money which we pay to CCP every month - to Chribba, I'm sure he can have good starting capital to create better new EVE game for us and he will find investors to create new game, and we will play on his server and not CCP server.
Cerian Alderoth
Cult of the Black Monolith
#972 - 2013-05-21 18:06:46 UTC
"On May 21, 2013, our web servers came under unusually heavy load which resulted in connection issues for all associated services that rely on the web servers, such as the EVE Launcher and the client repair tool. Our engineers have been investigating the issue with top priority and when this was written the investigation remains underway and will continue until the problem has been identified and services have been fully restored."

[http://community.eveonline.com/news/news-channels/eve-online-news/eve-launcher-issues-and-solutions/]

This is ridiculous.
cololz
Malevelon Roe Industries
Convocation of Empyreans
#973 - 2013-05-21 18:07:04 UTC
Tessle Aesis wrote:
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt


1) can't
2) it loads istantly: release 2.000

Launcher OFFLINE MODE ...


Exactly the same
Eve is now entering into game "patch day no play"
/sad
Wanderin Aroundlost
The Musky Tears
Origins.
#974 - 2013-05-21 18:07:04 UTC
HAHAHAHAHA Left due to this cr@p now not even back a month and I cant log in again.
Thought you would have stopped employing M$ developers
"It works here, we want to get paid roll it out and we will get the end user to debug, who cares if they pay a subscription"
Callaglyph
The Regency
The Monarchy
#975 - 2013-05-21 18:07:13 UTC
OFFLINE MODE
You are seeing this because no connection could be made to the content server or something went wrong while loading the online content.

Restart Launcher(Clickable)

I don't know about the rest of the Eve community, other than the mass of posters on this thread, but I cannot connect. I give it another six hours. Nothing. I try the clickable download here in this thread for manually downloading the patch. Still unable to connect. Please, if there are other steps to complete the login process that I'm unaware of, myself and I'm sure others would be appreciative to find out what they are.

Sincerely patient-
Callaglyph
Dudlate
Perkone
Caldari State
#976 - 2013-05-21 18:07:46 UTC
Sipphakta en Gravonere wrote:
Dorian Odinson wrote:
Getting the offline error message.
Trying to load directly from the bin folder and it just keeps trying to go through the patch process and I can't get past that screen...fail.


Get http://eve-files.com/temp/eve-update-20130521.zip, unzip in your eve folder, start bin/ExeFile.exe, be happy. Once the webserver responsible for launcher content is fixed, you can use the launcher again.





Some of us prefer to wait, yes and gripe, until CCP fixes our launcher and goodies. Some actually spend money on this game and we want our stuff working.........would you take a car to a shop that says, pat the gas 3 times, turn the key on and off twice and it might work?
MegaThordin
The Scope
Gallente Federation
#977 - 2013-05-21 18:07:53 UTC
Dracken Abre-Kai wrote:
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt


No I cannot. I have a status of Incompatible (Protocol)


What fixed my issue was:
1. Ran the patch:
http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_539169.exe
2. Then I got stuck with the incompatible (protocol)
3. Downloaded chribba's zip file:
http://eve-files.com/temp/eve-update-20130521.zip
4. Noticed that the common.ini (under /EVE folder) was incorrect compared with Chribba's:
Correct one should be
[main]
version=8.22
build=538542
codename=EVE-EVE-TRANQUILITY
region=ccp
cryptoPack=CryptoAPI
sync=538542
branch=//depot/games/branches/release/EVE-TRANQUILITY/eve
appname=EVE
useScriptIndexFiles=1
socketIO=iocp

5. Copied the all extracted files (including common.ini) to my /EVE directory - overwriting any files.
Not sure if necessary if step 1 is done, but after that it worked.

Launcer is still "buggy" since it's having issue connecting, so either click "launch eve" from the error window, or go into /EVE/Bin folder and start the ExeFile.exe
kisa Shi
Perkone
Caldari State
#978 - 2013-05-21 18:09:01 UTC
Dudlate wrote:
Sipphakta en Gravonere wrote:
Dorian Odinson wrote:
Getting the offline error message.
Trying to load directly from the bin folder and it just keeps trying to go through the patch process and I can't get past that screen...fail.


Get http://eve-files.com/temp/eve-update-20130521.zip, unzip in your eve folder, start bin/ExeFile.exe, be happy. Once the webserver responsible for launcher content is fixed, you can use the launcher again.





Some of us prefer to wait, yes and gripe, until CCP fixes our launcher and goodies. Some actually spend money on this game and we want our stuff working.........would you take a car to a shop that says, pat the gas 3 times, turn the key on and off twice and it might work?



Hey i bought that car from you
Luc Chastot
#979 - 2013-05-21 18:09:12 UTC
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt


Not the first, but the second connects normally.

Make it idiot-proof and someone will make a better idiot.

David Ost
Brutor Tribe
Minmatar Republic
#980 - 2013-05-21 18:09:19 UTC  |  Edited by: David Ost
Dear CPP

1) Your game launcher is not launching
2) Your web servers are not responding
3) Your communication is poor
4) Your customers are unhappy
5) You don't have prepared revert
6) Your new launcher is ugly and hard to use
7) Launching multibox is pain

What are you going to do with this situation?

Ps: How about DDOS protection?