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Japan based, today's chage.. just wow *OP UPDATE*

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Alpheias
Tactical Farmers.
Pandemic Horde
#21 - 2012-03-28 15:14:28 UTC
Misanth wrote:
Alpheias wrote:
The obvious workaround would be Plex, wouldn't it?


That only allows him to play at X fee, it doesn't solve the horrible customer treatment and administrative setup. It's poor showing if it works like the OP describes, subscription form doesn't matter.


You make a good point there. Any suggestions how to solve it for the Japanese playerbase?

Agent of Chaos, Sower of Discord.

Don't talk to me unless you are IQ verified and certified with three references from non-family members. Please have your certificate of authenticity on hand.
Misanth
RABBLE RABBLE RABBLE
#22 - 2012-03-28 15:16:41 UTC
Alpheias wrote:
Misanth wrote:
Alpheias wrote:
The obvious workaround would be Plex, wouldn't it?


That only allows him to play at X fee, it doesn't solve the horrible customer treatment and administrative setup. It's poor showing if it works like the OP describes, subscription form doesn't matter.


You make a good point there. Any suggestions how to solve it for the Japanese playerbase?


Cooperate with another 3rd party. P

AFK-cloaking in a system near you.
CCP Guard
C C P
C C P Alliance
#23 - 2012-03-28 15:19:24 UTC  |  Edited by: CCP Guard
Please allow me to clarify,

CCP has not cancelled any accounts. What we have done is that we have cancelled all recurring credit card billing for players in Japan, but note that your accounts and characters are of course completely intact.

There is a message in Account Management for Japan-based players which provides more information about the Japan launch, Nexon billing and special launch offers.
Note that players in Japan still have the option of buying gametime via PLEX/ISK and ETC.

P.s. I hope the OP sticks with us. EVE is still here, and will be forever Smile

CCP Guard | EVE Community Developer | @CCP_Guard
Dbars Grinding
Center for Advanced Studies
Gallente Federation
#24 - 2012-03-28 15:21:27 UTC
going to go out on a limb and say more than a few accounts have been lost today.

I have more space likes than you. 
Herping yourDerp
Tribal Liberation Force
Minmatar Republic
#25 - 2012-03-28 15:24:53 UTC
why not just let players resub through ccp.. if they want to pay through nexon let them if not let them stick with being billed by you X_X
Cindy Marco
Sebiestor Tribe
Minmatar Republic
#26 - 2012-03-28 15:26:40 UTC  |  Edited by: Cindy Marco
Thankfully I don't live in Japan. If I had to pay through Nexon or pay more (for timecards) because they don't like my money I just wouldn't pay.

But this isn't news, there have been multiple threads about this topic.
Rico Minali
Sons Of 0din
Commonwealth Vanguard
#27 - 2012-03-28 15:27:51 UTC
Ahh well, I guess we cant all be form the UK where Eveonline is about to become around 30% cheaper for RL money payers.

Trust me, I almost know what I'm doing.
Shandir
EVE University
Ivy League
#28 - 2012-03-28 15:36:31 UTC
Could someone let us know how much they're charging through NEXON, compared to the price you paid before, and the price in other territories?

I recall that was one of the major concerns, that NEXON was likely to charge a much higher fee.
soranno
14th Legion
#29 - 2012-03-28 15:40:44 UTC  |  Edited by: soranno
just about to update my OP to include new info, recieved a reply to a petition from a GM, who apologised for what went on.

I appreciate what you're saying there CCP Guard, but a cancellation is just that, a cancellation.

If I chose to cancel my subs it would have the exact same effect as the action that was previously applied to me.

The point I was getting at, is that it's wrong to force players in a certain place to pay more than others. Paying by plex, ETC or any other non-direct method is more costly to the buyer than direct sub payments to CCP, end of story.

All that said, after communications with GM, a resolution has been found and my subs will continue :)


EDIT: Nexon atm is 1500 yen per month, something close to 19 US dollars.
CCP Spitfire
C C P
C C P Alliance
#30 - 2012-03-28 15:41:36 UTC
Whoa, no political discussions here please.

CCP Spitfire | Marketing & Sales Team @ccp_spitfire
Jonah Gravenstein
Machiavellian Space Bastards
#31 - 2012-03-28 16:07:30 UTC
soranno wrote:



EDIT: Nexon atm is 1500 yen per month, something close to 19 US dollars.


You're in pretty much the same situation UK players have been up until the announcement that our sub is dropping because we can now pay in GBP, we've had to pay in Euros/U$D or plex which due to exchange rates made Eve quite expensive.

I don't envy you paying through Nexon though, I have Japanese friends who use the name as a curse.

In the beginning there was nothing, which exploded.

New Player FAQ

Feyd's Survival Pack
Misanth
RABBLE RABBLE RABBLE
#32 - 2012-03-28 16:12:38 UTC
Jonah Gravenstein wrote:
soranno wrote:



EDIT: Nexon atm is 1500 yen per month, something close to 19 US dollars.


You're in pretty much the same situation UK players have been up until the announcement that our sub is dropping because we can now pay in GBP, we've had to pay in Euros/U$D or plex which due to exchange rates made Eve quite expensive.

I don't envy you paying through Nexon though, I have Japanese friends who use the name as a curse.


Nothing new there. How many years did US players have 30% cheaper subs than the rest of us, 4-5 years? How many used CC to buy their gametime in US currency to cut their cost?

Just the way with local govs/taxation systems. Sucks balls, but what can you do.

AFK-cloaking in a system near you.
Vaerah Vahrokha
Vahrokh Consulting
#33 - 2012-03-28 16:23:09 UTC
It's lovely how the only remaining people whose sub costs a lot are the EU players. Like our contintent was doing so good to begin with (yes I pay in $ ATM but that's not the point).

EvE Online portal | EvE markets tutorials
Lyron-Baktos
The Scope
Gallente Federation
#34 - 2012-03-28 16:25:14 UTC
what is happening is that Nexon is requiring that CCP force players to pay via Nexon as part of their agreement. This happens all the time.

Just yesterday when the Harry Potter books were finally released via e-book, Rowling was able to force Amazon and Barnes and Noble to send all their customers to her website in order for Rowling to bill and register the customers directly. This process is very important to retailers as they love having all that customer data and the fact that they caved in to Rowling's demands is huge.

Could CCP have refused this request? Probably. They probably would have had to pay Nexon more for the local client and support services though.
Doddy
Excidium.
#35 - 2012-03-28 16:54:13 UTC
malaire wrote:
Doddy wrote:
If all your accounts are cancelled, how are you posting, idgi.

cancelling just means they stopped whatever recurring payment method account had - that doesn't affect any gametime account still has left.


Ah so they cancelled the subscription not the account. Big difference tbh.
Terh Rumnatarn
Epidemic Inc.
#36 - 2012-03-28 17:35:46 UTC
A lot of trolling in this thread, as always.

I hope CCP has a statement why they did this, if not, than it is disrespect regarding the players.

Also I may add that maybe they are obliged by the japanese law or other contracts.

But still they should have a statement regarding this problem

You have the power as a consumer. That power stands in unsubscribing and also complaining in the forums.

You also have my support and other players that chose to remain quite.

Continue writing about this and don`t mind the trolls that are just bootlicking CCP for no gains.
the raver
Brutor Tribe
Minmatar Republic
#37 - 2012-03-28 22:55:03 UTC
Just logged in & tried to provide payment. My account is forcing me to use Nexon as well. I live in the midwest of the United States... So much for extending my game time... Petition submitted, no response... Thanks CCP. Why did you make my account Nexon -payment only?
Alexander Manu
Vermlion Bone-Crew
#38 - 2012-03-29 14:11:54 UTC
CCP Guard wrote:
Please allow me to clarify,

There is a message in Account Management for Japan-based players which provides more information about the Japan launch, Nexon billing and special launch offers.


While the special launch offers are nice it does not help make this change. Also the information provided in Account Management is ONLY in Japanese. I have had no trouble before paying with a CC directly to CCP so why the limitation? Is my CC no longer good for CCP?

Quote:
Note that players in Japan still have the option of buying gametime via PLEX/ISK and ETC.


At a price well above what we were paying.


I am not comfortable with creating something new to play something I have done for nearly 7 years. Especially for a company, Nexon, that has had several security breaches.
Hakaru Ishiwara
Republic Military School
Minmatar Republic
#39 - 2012-03-29 14:19:56 UTC
CCP Guard wrote:
...

P.s. I hope the OP sticks with us. EVE is still here, and will be forever Smile
CCP Guard has just doomed the EVE service.

+++++++ I have never shed a tear for a fellow EVE player until now. Mark “Seleene” Heard's Blog Honoring Sean "Vile Rat" Smith.
Othran
Route One
#40 - 2012-03-29 14:24:18 UTC  |  Edited by: Othran
Misanth wrote:
Just the way with local govs/taxation systems. Sucks balls, but what can you do.


Nothing to do with that, CCP just played the currency game to benefit themselves. Back when they first did this it cost UK players about 35% more than anyone playing in US$ or Euros.

Now they're losing lots of UK accounts as the UK* is totally screwed and its going to get much much worse. Better some cash than none.

*well England really, with its interminable attempts to "punch above our weight" and invade other countries.

Edit - oh and of course you don't really want to be billing in Euros these days with the fantasy finance going on there. Makes the UK look fiscally sound which is farcical.
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