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Launcher failing, patching error. First post
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Villandra Chassind

The Scope

Gallente Federation

Likes received: 15

#1 - 2012-03-14 02:01:42 UTC

I managed to patch the game fine on this machine. My gfs machine however, can't seem to do it. When the launcher is run on her machine she gets this as an error message

Quote:

Exception during UpdaterModule.Updat
Traceback (most recent call last)
File "lib\update.pyc", line 527, in Updat
File "lib\update.pyc", line 576, in _Updat
File "lib\update.pyc", line 304, in Ru
File "zsync\zsync.pyc", line 1421, in ApplyPatc
File "zsync\zsync.pyc", line 1361, in ApplyPatc
File "checksum.pyc", line 357, in GetSu
File "checksum.pyc", line 199, in ChecksumFil
File "checksum.pyc", line 210, in ChecksumFileObjec
File "core_utils.pyc", line 241, in ReadToCallbac
IOError: [Errno 13] Permission denied

I can't copy the entire error message due to it containing HTML. The repair tool fails to work either, just spouting "An error occured whilst trying to repair"

C C P C C P Alliance 462
CCP Atropos C C P C C P Alliance Likes received: 462	#2 - 2012-03-14 02:11:02 UTC Can you put the whole log on http://pastebin.com/ ?


Villandra Chassind The Scope Gallente Federation Likes received: 15	#3 - 2012-03-14 02:26:42 UTC \| Edited by: Villandra Chassind Pastebin Thar. Sorry for the delay.


Villandra Chassind The Scope Gallente Federation Likes received: 15	#4 - 2012-03-14 07:33:12 UTC Nothing?

Mygalli

Doomheim

Likes received: 0

#5 - 2012-03-14 15:05:42 UTC

Villandra Chassind wrote:

I managed to patch the game fine on this machine. My gfs machine however, can't seem to do it. When the launcher is run on her machine she gets this as an error message

Quote:

I can't copy the entire error message due to it containing HTML. The repair tool fails to work either, just spouting "An error occured whilst trying to repair"

After manually patching yesterday to fix this problem - SURPRISE SURPRISE - It's back, and it stops at the exact same spot it did before! 11.6%!

I'm using Windows 7 64bit - the game worked fine when I patched it yesterday, so now it's proof to me that something isn't ready for general use *coughLAUNCHERcough*

Pastebin is as follows:

http://pastebin.com/jEkQUGBy

CCP Donut Golem

C C P

C C P Alliance

Likes received: 54

#6 - 2012-03-14 17:05:50 UTC

Mygalli wrote:

Villandra Chassind wrote:

I managed to patch the game fine on this machine. My gfs machine however, can't seem to do it. When the launcher is run on her machine she gets this as an error message

Quote:

I can't copy the entire error message due to it containing HTML. The repair tool fails to work either, just spouting "An error occured whilst trying to repair"

If it's not too much trouble, would you mind downloading handle.exe from the following http://technet.microsoft.com/en-us/sysinternals/bb896655 and giving us a pastebin of its output while the Launcher is having this conflict?

Mygalli

Doomheim

Likes received: 0

#7 - 2012-03-15 01:10:33 UTC

I would happily provide any information that I can from this program - the problem I keep running in to is that there is no instruction for actually retreiving the information that is posted by the program when it runs.

Simply put, I will run the program while the Launcher is operating, Handle will open a Command Prompt window and I will see numerous lines of information fill in and scroll past faster than I'm able to follow, then when Handle finishes whatever it does, it simply closes the command prompt window and gives me no way to convey the information, nor does it provide an output file for the information.