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EVE Online: Crucible 1.5 Macintosh Issues and Feedback

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CCP Spitfire
C C P
C C P Alliance
#1 - 2012-03-13 11:38:34 UTC  |  Edited by: CCP Phantom
EVE Online: Crucible 1.5 has been successfully deployed.

Crucible 1.5 introduces the new launcher for EVE Online, new rookie ship models, several new DED complexes, as well as numerous watch list and UI improvements. Full patch notes are available here.

We are changing the patching process with the introduction of the new launcher. For more information please refer to this EVElopedia article and this forum thread.

General feedback about Crucible can be posted to the [url=https://forums.eveonline.com/default.aspx?g=posts&t=80363&find=unread[/url] thread.

Please use this format for reporting any issues in this thread:
• Description of problem, the more verbal the better
• Hardware info (Mac model, GPU, CPU, RAM etc.)
• OS version
• Step by step guide to what causes the issue
• Step by step guide to any workaround that has resolved the issue for you

CCP Spitfire | Marketing & Sales Team @ccp_spitfire
LinaSlice KANGAHobothe1
Center for Advanced Studies
Gallente Federation
#2 - 2012-03-13 12:24:12 UTC
Patch just ganked my client.

Model Name: iMac
Model Identifier: iMac11,1
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM111.0034.B02
SMC Version (system): 1.54f36


Logged on for first time since update. Asked if I wanted to download patch. Downloaded fine. Asked if I was ready to quit and install. Said yes. Went to "this may take a few minutes dialog" and froze. Tried to re-launch client and it said it was broken.

Tried with client copy and same exact thing happened.

How should I proceed?
MAnuOmNama
Republic University
Minmatar Republic
#3 - 2012-03-13 12:32:44 UTC
Launcher works fine.

Seems to have patched properly, however, when I click "play" I see the splash screen for a couple of seconds and then it closes. Not error message, pop up, just closes.


Hardware info:
Mac book pro 15"
2.4GHz Intel Core 2 Duo
2 GB 667 MHz SDRAM

MacOSX 10.6.8

DalsieQ
KarmaFleet
Goonswarm Federation
#4 - 2012-03-13 12:37:03 UTC
I have the same issue... new Launcher installation came up, hung, crashed... now entire client is screwed.. Can we get a fix for this please... ASAP!!...

Support just tells me to run repair.exe... on MAC OSX???
Doc Deeb
#5 - 2012-03-13 12:40:22 UTC
Multi client gone? used normal process of tweaking bundle name etc. but the new launcher reverts to base install copy.
Aedeal
Bangarang Inc
#6 - 2012-03-13 12:52:34 UTC  |  Edited by: Aedeal
Potential permissions error: http://pastebin.com/8JsSQVFu


Update: Is it looking for Cider inside the game/Contents/MacOS/Cider? Cos that file doesn't exist on my install (ls -a fails to find it), but a copy pre-patch has it on it.

Edit 2: Missed it, ptr error:? <_FuncPtr object at 0x738300>
K Anasazi
Brutor Tribe
Minmatar Republic
#7 - 2012-03-13 12:58:23 UTC
Same issue as post #3

IMac
Mac OS X (v10.5.8)

cheers,
K
LinaSlice KANGAHobothe1
Center for Advanced Studies
Gallente Federation
#8 - 2012-03-13 13:06:22 UTC  |  Edited by: LinaSlice KANGAHobothe1
Another thread was started same issue as post #2.
Debir Achen
Makiriemi Holdings
#9 - 2012-03-13 13:07:29 UTC
Mac OS X: 10.6.8
Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
NVIdia 9600 GM processor

Docked in Korama III-10, attempt to speak to R&D agent.
1st attempt: client freeze followed by exception when I said "request mission"
Subsequent attempts: agent shows as "offered" in agent view, client freeze when I attempt to open agent conversation window. Background is drawn but window is not rendered.

Have not yet tried with other agents (3 crashes is enough for one night).

Space, inventory, industry, wallet, skill queue interfaces all seem to be working correctly.

Aren't Caldari supposed to have a large signature?
DalsieQ
KarmaFleet
Goonswarm Federation
#10 - 2012-03-13 13:17:55 UTC
I did a reinstall... still, Launcher install crashes on installation, mess's up entire client... so now I can't play eve till CCP decides to answer my petitions to which I have requested updates numerous times... no response.

Pointless in paying for a game that doesn't work.
Tunk Rinah
Incursion Death Squad
#11 - 2012-03-13 13:19:08 UTC
When is starts to open the new patcher it crashes and destroys the client requiring me to redownload it.
Really need this fixed fast...

MacBook Pro
4GB RAM
2.4 GHz
Intel Duo Core

Mac OS 10.6.8

I open the client, it comes to the main menu, says the patcher is ready. Closes the client and beings to opent the patcher.
The patcher beings to load but hasn't fully opened yet.
It crashes and says its not responding.

LinaSlice KANGAHobothe1
Center for Advanced Studies
Gallente Federation
#12 - 2012-03-13 13:24:12 UTC
Doc Deeb wrote:
Multi client gone? used normal process of tweaking bundle name etc. but the new launcher reverts to base install copy.



Figure out workaround yet? This is a big problem.
Volstruis
Kybernauts
Kybernauts Clade
#13 - 2012-03-13 13:25:31 UTC
you can't open the application because it may be damaged or incomplete

^^

10.6.8
Trebor Daehdoow
The Scope
Gallente Federation
#14 - 2012-03-13 13:26:25 UTC
No problems but multiboxing instructions needed to be changed.

I have updated the wiki page.

Private Citizen • CSM in recovery
DalsieQ
KarmaFleet
Goonswarm Federation
#15 - 2012-03-13 13:31:47 UTC
LinaSlice KANGAHobothe1 wrote:
Doc Deeb wrote:
Multi client gone? used normal process of tweaking bundle name etc. but the new launcher reverts to base install copy.



Figure out workaround yet? This is a big problem.



no fix yet for this disaster... most of my corpies are offline due to the Launcher installer crashing.

CCP's not responding... that's customer service for you,...
MAnuOmNama
Republic University
Minmatar Republic
#16 - 2012-03-13 13:41:49 UTC
Meh. Good enough reason to go and lie in the sun, but I would like this to be fixed by the time I come back.
SPACCO TUTTO
Blue Loot Consortium
#17 - 2012-03-13 13:52:14 UTC
At the first attempt on the client 1 I waited a while but after I forcibly closed and the client is broken, the second try with 2 client I left to run the installer and the end was able to update the client.
Now I'm waiting to download the patch and I hope that works, but the first client is gone.
now how do I reinstall multiple clients if I have no instructions on that?
Linneth Aele
Brutor Tribe
Minmatar Republic
#18 - 2012-03-13 15:19:52 UTC
Same problem as #2. Both of my clients are now broken. Do I really have to download the entire client again? I will be angry if that is so.
Enrick Frostbite
The Scope
Gallente Federation
#19 - 2012-03-13 15:33:13 UTC
Post patch for me, its a massive performance drop. From smooth to slow and choppy. Ran my client on 1280x800 Med and High settings before, now even placing settings on Low, its still slow and choppy. Tried restarting the client, and restarting my computer to no effect. Ugh

Macbook 2011
2.4Ghz Intel Core 2 Duo
2GB 1067 MHz DDR3
NVIDIA GeForce 320M 256MB
10.6.8
The Gonif
Pator Tech School
Minmatar Republic
#20 - 2012-03-13 15:45:25 UTC
- Launcher crashed at end of download
- Restarting shows "client is ready" and the thermometer progress bar all yellow
- Pressing Play shows splash screen for 5 seconds then... nothing

MacbookPro 17"
3.06Ghz Core 2 Duo
8GB RAM
OS X 1.6.8
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