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CSM meets CCP Senior Producer Zulu about your concerns

First post First post
Author
Hakaru Ishiwara
Republic Military School
Minmatar Republic
#441 - 2011-09-14 13:16:24 UTC
So much squabbling while CCP's investors and the executive team laugh all the way to the bank (though, that loan repayment is coming up soon...).

The only thing that can be trusted in all of this nonsense is the code deployed to Tranquility. Period.

Until code is published to Tranquility and made live, both CCP's and the CSM's words hold no value.

+++++++ I have never shed a tear for a fellow EVE player until now. Mark “Seleene” Heard's Blog Honoring Sean "Vile Rat" Smith.

Temulkar Blaine
The Scope
Gallente Federation
#442 - 2011-09-14 13:21:22 UTC
You are mistaking an ability to influence as power to effect change. I am not painting a picture between two extremes I am agreeing with a CSM statement that unless CCP are listening there is nothing they can do. Not my point Two steps.

My posting history should show that I do not post regularly nor do I run down the CSM I voted for it and believe it is important. I have openly acknolwledged their efforts in this thread; nor have I stooped to personal insults despite being subjected to some of the most poorly written invective I have read in some time.

It is neither dishonest nor a fallacy to state that the CSM has no power in fact it is delusional to claim otherwise. It is a customer satisfasction think tank no more. If CCP choose to ignore it even the limited ability to influence is negated and they have been ignored since June as evidenced by their own blogs, posts on here and kugu.

This thread is directly concerned with the failure of the current CSM to effect any change in an issue that for most players is the most pressing and has been since teh June release of Incarna. It is not a judgment on past CSM it is a judgement on a current process that has been proven by all the available evidence to have failed.

Before you accuse me of things I clearly havent done I suggest you read my posts first, you might learn somthing.
Malcanis
Vanishing Point.
The Initiative.
#443 - 2011-09-14 13:55:46 UTC
Temulkar Blaine wrote:
You are mistaking an ability to influence as power to effect change...


Can you explain the difference to me?

"Just remember later that I warned against any change to jump ranges or fatigue. You earned whats coming."

Grath Telkin, 11.10.2016

Two step
Aperture Harmonics
#444 - 2011-09-14 14:13:25 UTC
Temulkar Blaine wrote:
You are mistaking an ability to influence as power to effect change. I am not painting a picture between two extremes I am agreeing with a CSM statement that unless CCP are listening there is nothing they can do. Not my point Two steps.

My posting history should show that I do not post regularly nor do I run down the CSM I voted for it and believe it is important. I have openly acknolwledged their efforts in this thread; nor have I stooped to personal insults despite being subjected to some of the most poorly written invective I have read in some time.

It is neither dishonest nor a fallacy to state that the CSM has no power in fact it is delusional to claim otherwise. It is a customer satisfasction think tank no more. If CCP choose to ignore it even the limited ability to influence is negated and they have been ignored since June as evidenced by their own blogs, posts on here and kugu.

This thread is directly concerned with the failure of the current CSM to effect any change in an issue that for most players is the most pressing and has been since teh June release of Incarna. It is not a judgment on past CSM it is a judgement on a current process that has been proven by all the available evidence to have failed.

Before you accuse me of things I clearly havent done I suggest you read my posts first, you might learn somthing.


Please stop putting words in our mouths. We have never said that we have been ignored since June.

I don't agree with your view on how much power we have. It is true, as Malcanis said, that much of our power comes from players. We have proven via the media campaign that CCP chooses to ignore us at their own peril.

We understand that players will need to see concrete results. We haven't seen those, yet. That is why we haven't declared victory, just a temporary truce while we listen to what CCP has to say to us.

CSM 7 Secretary CSM 6 Alternate Delegate @two_step_eve on Twitter My Blog

Joffre Tremblant
The Scope
Gallente Federation
#445 - 2011-09-14 14:30:30 UTC
Temulkar Blaine wrote:
You are mistaking an ability to influence as power to effect change.


...I'm not sure what to do with this one.
Vicar2008
MCMLXXVI
#446 - 2011-09-14 14:33:46 UTC
Two step wrote:
Temulkar Blaine wrote:
You are mistaking an ability to influence as power to effect change. I am not painting a picture between two extremes I am agreeing with a CSM statement that unless CCP are listening there is nothing they can do. Not my point Two steps.

My posting history should show that I do not post regularly nor do I run down the CSM I voted for it and believe it is important. I have openly acknolwledged their efforts in this thread; nor have I stooped to personal insults despite being subjected to some of the most poorly written invective I have read in some time.

It is neither dishonest nor a fallacy to state that the CSM has no power in fact it is delusional to claim otherwise. It is a customer satisfasction think tank no more. If CCP choose to ignore it even the limited ability to influence is negated and they have been ignored since June as evidenced by their own blogs, posts on here and kugu.

This thread is directly concerned with the failure of the current CSM to effect any change in an issue that for most players is the most pressing and has been since teh June release of Incarna. It is not a judgment on past CSM it is a judgement on a current process that has been proven by all the available evidence to have failed.

Before you accuse me of things I clearly havent done I suggest you read my posts first, you might learn somthing.


Please stop putting words in our mouths. We have never said that we have been ignored since June.

I don't agree with your view on how much power we have. It is true, as Malcanis said, that much of our power comes from players. We have proven via the media campaign that CCP chooses to ignore us at their own peril.

We understand that players will need to see concrete results. We haven't seen those, yet. That is why we haven't declared victory, just a temporary truce while we listen to what CCP has to say to us.



Any update from CSM or CCP for that matter on when this weeks meeting is going to take place, It Wednesday afternoon afterall and still no news Straight
Ms Freak
Imperial Shipment
Amarr Empire
#447 - 2011-09-14 14:35:21 UTC
Two step wrote:
Temulkar Blaine wrote:
You are mistaking an ..... bla bla bla....havent done I suggest you read my posts first, you might learn somthing.


Please stop putting words in our mouths. We have never said that we have been ignored since June.

I don't agree with your view on how much power we have. It is true, as Malcanis said, that much of our power comes from players. We have proven via the media campaign that CCP chooses to ignore us at their own peril.

We understand that players will need to see concrete results. We haven't seen those, yet. That is why we haven't declared victory, just a temporary truce while we listen to what CCP has to say to us.


Two Step - Here Here.

From my point of view the CSM has not achieved anything thus far and what was been agreed to happen in the future was almost entirely caused by the threadnoughts and protests etc (CPP merely communicated with you guys). The Media grabbing all the uproar is what caused CCP to react the first time and the CSM have used that to good effect now.

However, The CSM now appears to potentially be achieving (in a smaller time frame and more co-ordinated/ targetted way) results. (I.e. getting CCP to actually listen is a good start).

What is needed now though is a timeframe. People are right when they say nothing has happened since the emergency summit. We have nothing from that so far and only got the minutes a few days back. CCP haven't changed course, All the good done by Gridlock & BFF & 1000 papercuts is being undone with low-quality rubbish that a large majority of people either don't want or are completely apathetic to.

I appologise for stating the obvious and applaude you trying to communicate with the community which is alot more than can be said for CCP. Big smile
Vaako Horizon
Caldari Provisions
Caldari State
#448 - 2011-09-14 14:44:01 UTC
Two step wrote:
Temulkar Blaine wrote:
You are mistaking an ability to influence as power to effect change. I am not painting a picture between two extremes I am agreeing with a CSM statement that unless CCP are listening there is nothing they can do. Not my point Two steps.

My posting history should show that I do not post regularly nor do I run down the CSM I voted for it and believe it is important. I have openly acknolwledged their efforts in this thread; nor have I stooped to personal insults despite being subjected to some of the most poorly written invective I have read in some time.

It is neither dishonest nor a fallacy to state that the CSM has no power in fact it is delusional to claim otherwise. It is a customer satisfasction think tank no more. If CCP choose to ignore it even the limited ability to influence is negated and they have been ignored since June as evidenced by their own blogs, posts on here and kugu.

This thread is directly concerned with the failure of the current CSM to effect any change in an issue that for most players is the most pressing and has been since teh June release of Incarna. It is not a judgment on past CSM it is a judgement on a current process that has been proven by all the available evidence to have failed.

Before you accuse me of things I clearly havent done I suggest you read my posts first, you might learn somthing.


Please stop putting words in our mouths. We have never said that we have been ignored since June.

I don't agree with your view on how much power we have. It is true, as Malcanis said, that much of our power comes from players. We have proven via the media campaign that CCP chooses to ignore us at their own peril.

We understand that players will need to see concrete results. We haven't seen those, yet. That is why we haven't declared victory, just a temporary truce while we listen to what CCP has to say to us.



Yes, we havent seen any results... from CSM or CCP... Thats the biggest issue right there...
The OP was, for all intents and purposes, doing a great thing by posting but it was missing the key part of being a value post... The actuall content we all have been waiting to see.
Mind you I am not talking about any specific idea or requested information but in general, it was missing any *BEEP* content.
On that part both CSM and CCP has been failing rather had for some time now.
Most of the CSM must be aware of that by now and then to go and post a "get your hopes up" without so much as a hint...

And yes I am aware of the *BEEP* NDA, either tell CCP to give you something so we can have some "meat" or be silent :P
Its been to long now that CCP/CSM have said alot but done nothing ( as far as we can see, remember the Winter™ is rather far away to )
Temulkar Blaine
The Scope
Gallente Federation
#449 - 2011-09-14 14:52:38 UTC
Im not the one putting words into your mouth, you bolded the point about CCP listening that I made, your inferrence was clear. On top of that since the July summit nothing has actually changed has it? no change in direction mindset or communication from CCP towards its playerbase. That alone demonstrates that you were ignored in July.

You can influence, you can represent opinion you can give feedback. You cannot take any decision that would affect this game in any way. You do not have any power to do that. Your lobbyists not an elected government

You can influence through a press campaign and direct action, it was a damn good idea given up on as soon as CCP offered more talks that are even more secretive than the July debacle.

Surely you can understand the scepticism
Vaako Horizon
Caldari Provisions
Caldari State
#450 - 2011-09-14 15:01:24 UTC  |  Edited by: Vaako Horizon
Temulkar Blaine wrote:
Im not the one putting words into your mouth, you bolded the point about CCP listening that I made, your inferrence was clear. On top of that since the July summit nothing has actually changed has it? no change in direction mindset or communication from CCP towards its playerbase. That alone demonstrates that you were ignored in July.

You can influence, you can represent opinion you can give feedback. You cannot take any decision that would affect this game in any way. You do not have any power to do that. Your lobbyists not an elected government

You can influence through a press campaign and direct action, it was a damn good idea given up on as soon as CCP offered more talks that are even more secretive than the July debacle.

Surely you can understand the scepticism


I dont think they can....
They have spent some time with CCP now, having access to more then we have so I think they have forgotten how us "normal" players feel.
Blinded by their "power" if you will :D
Meissa Anunthiel
Redshift Industrial
Rooks and Kings
#451 - 2011-09-14 15:02:57 UTC
Vaako Horizon wrote:


Yes, we havent seen any results... from CSM or CCP... Thats the biggest issue right there...
The OP was, for all intents and purposes, doing a great thing by posting but it was missing the key part of being a value post... The actuall content we all have been waiting to see.
Mind you I am not talking about any specific idea or requested information but in general, it was missing any *BEEP* content.
On that part both CSM and CCP has been failing rather had for some time now.
Most of the CSM must be aware of that by now and then to go and post a "get your hopes up" without so much as a hint...

And yes I am aware of the *BEEP* NDA, either tell CCP to give you something so we can have some "meat" or be silent :P
Its been to long now that CCP/CSM have said alot but done nothing ( as far as we can see, remember the Winter™ is rather far away to )


I understand results and substance would be much preferable to "we're having meetings", and when the meetings will be done, I'll post the substance you can be sure of it.

Before the post the forums were aflame with comments about how CCP is not listening, how things are going down the drain, how we don't hear about any change in the right direction, etc.

Now I'm telling you: "You've been heard. What CCP will do exactly is still being discussed, but know that all your posting has not been for naught, I'll get back to you when we know exactly".

The 2nd meeting of that sequence has not yet taken place. After the last one and embryos of solutions were discussed both parties went back to discuss among themselves (and with you in the CSM's case) what we want and how and how much and when, etc. and compare that with what is doable etc. It's a process...

I'll repeat myself, but here's a fictious example. Let's say we discussed with CCP and we asked them to get an extra 3 feature teams working on Eve (FiS) on top of the existing one. CCP might have responded it should be doable. I'd have published that. Then CCP reconvenes with its scrum leaders, designers, producers, etc. and checks everything to see how to shuffle people about. CCP comes back to us for meeting number 2 and says that 1 of the feature team should stick to getting CQs out of the door because the work is 80% done and it'd be stupid not to. I would personally agree (and mostly the rest of the CSM), so I'd post that.
Forums would go "but you said 3! you're lying, you're backtracking, you can't be trusted, everyone protest in Jita in cancel their accounts", etc.
You've seen it enough times in the past to know that expectations need to be managed.

So, we're telling you "we're discussing addressing the issues, it's too early to tell you how and how much and what, but it's being discussed".

Member of CSM 2, 3, 4, 5, 6 and 7

Vaako Horizon
Caldari Provisions
Caldari State
#452 - 2011-09-14 15:16:22 UTC  |  Edited by: Vaako Horizon
On that "specific" part, I'd actually want to know a few of the "topics" still aware they are just talks... and that some of the topics might change several times.
It whould be wastly more meat then "we are talking"

The difference between dreaming and waiting? I whould much rather dream then wait... ( but thats just me..... )

EDIT: I ment to say I'd rather dream while waiting then just wait...
EVE Stig
Doomheim
#453 - 2011-09-14 15:44:12 UTC
"..."

"Some say that he is actually dead, but the Grim Reaper is too afraid to tell him." "Some say he is the 3rd member of Daft Punk and he did the vocals of "Technologic" song. All we know is,he's called EVE Stig"!

Richard Hammond II
Doomheim
#454 - 2011-09-14 15:45:42 UTC  |  Edited by: Richard Hammond II
fail it said ganked an posted anyways ><

Goons; infiltration at its best - first bob... now ccp itself. They dont realize you guys dot take this as "just a game". Bring it down guys, we're rooting for you.

Richard Hammond II
Doomheim
#455 - 2011-09-14 15:46:55 UTC
"we were ganked" gotta love that these guys cant even get web page coding right...

Ms Freak wrote:
The Media grabbing all the uproar


yeah... im pretty sure they didnt come upon his post all by themselves. Its pretty funny how ay the media outlets seemed to find that one post all at the same time. An Mittens' "wow, gosh, my internet fame is more than I thought" bullshit is just that.
Im fairly certain someone sent several mails with links in them an the gaming media saw scandal an EVE an leaped on the story like a bum on a ham sandwich.

Goons; infiltration at its best - first bob... now ccp itself. They dont realize you guys dot take this as "just a game". Bring it down guys, we're rooting for you.

the plague
Anthraxus Defense Laboratories
#456 - 2011-09-14 16:19:27 UTC  |  Edited by: the plague
Unfortunately, Meissa, most of the goodwill toward EVE has been used up by CCP's delaying tactics, ridiculous overuse of the NDA, and general failure to actually listen to anyone about anything. And it bears mentioning that there's a big difference between hearing and listening, and by now it ought to be clear to even the most die-hard fanboy that CCP hears a lot but listens very little.

The problem is this, Meissa: the community has made it more than clear it is very dissatisfied with CCP's entire approach to EVE Online over the past two years or so. This isn't just about getting CCP to throw us a bone and allocate two or three more devs to FiS, or patching a few bugs, etc. On the contrary, in my estimation the community has lost faith that CCP knows what it is doing when it comes to the continued development of this game. Gone are the days when CCP would surprise and excite the community with innovative thinking and cool new ideas that enhance and expand EVE. Instead, we now get bugs on top of bugs, expansions that subtract more than they add, and re-designs of key features that actually destroy important parts of EVE's core gameplay. None of which ever seems to get fixed.

Very few people are actually arguing that EVE Online has been getting better. But to add insult to injury, the community is repeatedly placated with token content intended to do just enough to prevent game-wide riots. And all the while actual information about what's really happening with the game and between CCP and the CSM is conveniently hidden behind an NDA smokescreen. And we all know why.

Bottom line: There's a lot of people like me out here that have invested a lot of time and resources into EVE Online over the years, and dropping a few crumbs to keep us happy isn't going to cut it any more. Anything short of CCP publicly acknowledging there are a number of very serious issues plaguing EVE that require immediate attention and a commitment to address those problems with all the resources at the company's disposal is likely to push the community over a tipping point in the very near future. A lot of us have stuck with EVE Online for a long time even though we were quite unhappy with the direction of the game, but events over the last six months have pretty much convinced me and a lot of others that CCP's leadership is tone deaf and no longer shares a common vision with the players of what this game is all about. And that's sad because EVE Online was once one of the most interesting and innovative bright spots in PC gaming.

At this point I have little or no interest in hearing that CCP is again meeting with the CSM. The secret meetings behind closed doors have produced tons of blog entries and fuel for CCP's propaganda machine, but very little in the way of tangible results that players can see. And the worst part is even the little victories the CSM has been able to achieve have mostly involved items that should have been fixed without CCP having to be forced.

For the first time in years I've allowed all my other accounts to lapse and I have no intention of reactivating them until I see some concrete changes. Hearing about meetings and NDAs and crap articles on MMO news sites about how great it's all going to be is no longer going to cut it. There are other developers competing for my gaming time and that's where I'll be until CCP cleans its own house and makes some very tough decisions about where this game ought to be headed.
Vaako Horizon
Caldari Provisions
Caldari State
#457 - 2011-09-14 16:25:09 UTC
the plague wrote:
Unfortunately, Meissa, most of the goodwill toward EVE has been used up by CCP's delaying tactics, ridiculous overuse of the NDA, and general failure to actually listen to anyone about anything. And it bears mentioning that there's a big difference between hearing and listening, and by now it ought to be clear to even the most die-hard fanboy that CCP hears a lot but listens very little.

The problem is this, Meissa: the community has made it more than clear it is very dissatisfied with CCP's entire approach to EVE Online over the past two years or so. This isn't just about getting CCP to throw us a bone and allocate two or three more devs to FiS, or patching a few bugs, etc. On the contrary, in my estimation the community has lost faith that CCP knows what it is doing when it comes to the continued development of this game. Gone are the days when CCP would surprise and excite the community with innovative thinking and cool new ideas that enhance and expand EVE. Instead, we now get bugs on top of bugs, expansions that subtract more than they add, and re-designs of key features that actually destroy important parts of EVE's core gameplay. None of which ever seems to get fixed.

Very few people are actually arguing that EVE Online has been getting better. But to add insult to injury, the community is repeatedly placated with token content intended to do just enough to prevent game-wide riots. And all the while actual information about what's really happening with the game and between CCP and the CSM is conveniently hidden behind an NDA smokescreen. And we all know why.

Bottom line: There's a lot of people like me out here that have invested a lot of time and resources into EVE Online over the years, and dropping a few crumbs to keep us happy isn't going to cut it any more. Anything short of CCP publicly acknowledging there are a number of very serious issues plaguing EVE that require immediate attention and a commitment to addressthose problems with all the resources at the company's disposal is likely to push the community over a tipping point in the very near future. A lot of us have stuck with EVE Online for a long time even though we were quite unhappy with the direction of the game, but events over the last six months have pretty much convinced me and a lot of others that CCP's leadership is tone deaf and no longer shares a common vision with the players of what this game is all about. And that's sad because EVE Online was once one of the most interesting and innovative bright spots in PC gaming.

At this point I have little or no interest in hearing that CCP is again meeting with the CSM. The secret meetings behind closed doors have produced tons of blog entries and fuel for CCP's propaganda machine, but very little in the way of tangible results that players can see. And the worst part is even the little victories the CSM has been able to achieve have mostly involved items that should have been fixed without CCP having to be forced.

For the first time in years I've allowed all my other accounts to lapse and I have no intention of reactivating them until I see some concrete changes. Hearing about meetings and NDAs and crap articles on MMO news sites about how great it's all going to be is no longer going to cut it. There are other developers competing for my gaming time and that's where I'll be until CCP cleans its own house and makes some very tough decisions about where this game ought to be headed.


ooo, you have even larger dreams I see.. I'd be happy with a new ship, drones fix+control and hybrids/gallente :D
Wolfic
Republic Military School
Minmatar Republic
#458 - 2011-09-14 16:43:08 UTC
Right now I don't know any more than I did before this announcement. If the problem is lack of communication from CCP it is incredibly stupid to try and fix that with secret meetings.They need to tell US something of substance not just the CSM.
Malcanis
Vanishing Point.
The Initiative.
#459 - 2011-09-14 18:14:42 UTC  |  Edited by: Malcanis
the plague wrote:


Very few people are actually arguing that EVE Online has been getting better...


Actually, the really heartbreaking thing is that the few people who are assigned to spaceships-EVE have been doing really good work. In some very tangible ways, EVE has got better. The results produced by Team Gridlock have been nothing short of astounding, for instance. The lag monster hasn't been entirely slain, but he's definitely been pushed out of the region of 3-digit fights. In a purely mechanical sense, the FiS engine is in the best shape it has ever been. Team BFF also did sterling work in clearing up many of the longstanding minor annoyances in the EVE UI and various gameplay issues that caused annoyance out of proportion to their objective significance purely because they were so minor and had been left for so long. Technically speaking, CCP are actually in a excellent place to develop spaceships-EVE: the game platform is in an excellent state (in shameful contrast to the appalling Incarna platform). Investing in expanding spaceships-EVE would be really easy now.

When one imagines what could have been achieved by having not just 2 but 8 or 10 dev-teams, of similar dedication and commitment to delivering as Team Gridlock, working on spaceships-EVE expansions... well, I think that's where the angst really comes from. I could easily imagine us having by now an EVE with 500k+ subs and increasing steadily; new types of space environment, new ships, new modules, new things to do, new places to be. System wide belts. Individual private player stations. Space cities. Mining made to be actually fun. Challenging, unpredictable PvE. Treaties.

That was the future we were expecting after Apocrypha. Instead we got a dismal motel room and space-farmville.

"Just remember later that I warned against any change to jump ranges or fatigue. You earned whats coming."

Grath Telkin, 11.10.2016

Malcanis
Vanishing Point.
The Initiative.
#460 - 2011-09-14 18:20:29 UTC
Malcanis wrote:
Temulkar Blaine wrote:
You are mistaking an ability to influence as power to effect change...


Can you explain the difference to me?


Still waiting, btw.

"Just remember later that I warned against any change to jump ranges or fatigue. You earned whats coming."

Grath Telkin, 11.10.2016