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Aoki Katsumoto
School of Applied Knowledge
Caldari State
#101 - 2011-09-09 13:28:39 UTC
CCP Valar wrote:
Aoki Katsumoto wrote:
CCP Valar although you say the problem is fix but i still cant jump the gates..........


Where? And where are you trying to jump?



i m currently at ZOOHEN solar system , trying to jump to tarta , and not to mention i keep on disconnecting ...
KirthGersen
Sebiestor Tribe
Minmatar Republic
#102 - 2011-09-09 13:32:20 UTC
CCP Valar wrote:
The issue was caused by the addition of new servers to the cluster today. The EVE application server code was inconsistent with the rest of the cluster on those machine and that caused issues with jumping between systems among other things.

We re-replicated the code to the machines and started the cluster. A member of the QA team verified that the systems on the new servers were working before we allow player connections to the cluster.

As a side note, as soon as the problem was detected, a taskforce of 29 people, consisting of Virtual world administrators and DBAs, QA, programmers, producers, community, etc., was assembled to deal with the issue as fast as we could.



providing us with info was much appreciated
Florestan Bronstein
Ministry of War
Amarr Empire
#103 - 2011-09-09 13:33:56 UTC
CCP Valar wrote:
Karia Sur wrote:
So what did you do during this unexpected DT which resulted in the transparency settings been changed? (Not only me, a fair few ive spoken to in local have theirs screwed up as well now).


Nothing should have changed that affected client settings. The only change we made during this downtime other than adding machines to the cluster, was to fix a few characters, ca. 150, that had the wrong ownerID on them, but that should not have any effect on client settings.

Layout has changed to Black What?

was fine before the emergency reboot
Aoki Katsumoto
School of Applied Knowledge
Caldari State
#104 - 2011-09-09 13:37:03 UTC
ok regardless what CCP say it aint working ......

and i m disappointed , i rather it stay offline until CCP fix the problem rather then let people login but unable to jump gate..
Karia Sur
Quay Industries
#105 - 2011-09-09 13:37:50 UTC
Aoki Katsumoto wrote:
ok regardless what CCP say it aint working ......

and i m disappointed , i rather it stay offline until CCP fix the problem rather then let people login but unable to jump gate..


soon find out if its you or not as my main is actually heading that way atm.
CCP Valar
#106 - 2011-09-09 13:43:30 UTC
Aoki Katsumoto wrote:
ok regardless what CCP say it aint working ......

and i m disappointed , i rather it stay offline until CCP fix the problem rather then let people login but unable to jump gate..


We've had 5 devs both looking into logs related to you and the solarsystem as well as trying jumping themselves. There have been no other reports of this problem and we're unable to reproduce it. I suggest you open a petition in the "Stuck" category so a GM can move you.

Senior Virtual World Database Administrator Virtual World Operations CCP Games
Karia Sur
Quay Industries
#107 - 2011-09-09 13:51:09 UTC
Aoki Katsumoto wrote:
ok regardless what CCP say it aint working ......

and i m disappointed , i rather it stay offline until CCP fix the problem rather then let people login but unable to jump gate..


just jumped in/out that gate with no problems.
Aoki Katsumoto
School of Applied Knowledge
Caldari State
#108 - 2011-09-09 14:06:34 UTC
ok i relogin and clear all the cache then restart my modem and pc ...

now everything work fine , i dont know if is my computer problem or the server

but i would like to thanks CCP Valar for the help .


thanks you very much . Big smileBig smile
Denidil
Cascades Mountain Operatives
#109 - 2011-09-09 14:15:03 UTC
Valar - we really appreciate you coming into the thread to tell us what happened.

Tedium and difficulty are not the same thing, if you don't realize this then STFU about game design.
Andrea Griffin
#110 - 2011-09-09 14:19:45 UTC
Denidil wrote:
Valar - we really appreciate you coming into the thread to tell us what happened.
Absolutely.

CCP Valar, I will murder an innocent nubbin today in your honor. : >

CCP Sreegs is my favorite developer.
InDiCa LoVeR
Caldari Independent Navy Reserve
Curatores Veritatis Alliance
#111 - 2011-09-09 15:51:04 UTC
My UI has also changed color by itself since this last reboot, from steel grey to black Shocked
Ammzi
Dreddit
Test Alliance Please Ignore
#112 - 2011-09-09 15:57:29 UTC
Andrea Griffin wrote:
Denidil wrote:
Valar - we really appreciate you coming into the thread to tell us what happened.
Absolutely.

CCP Valar, I will murder an innocent nubbin today in your honor. : >


I lol'ed!

CCP, good job today!