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EVE New Citizens Q&A

 
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BruThoL Godfather
Royal Amarr Institute
Amarr Empire
#1 - 2012-03-02 12:10:44 UTC
Hey guys.

Ok so first thing first, I do enjoy this game, and i'd like to buy a "premium" account in order to fully enjoy it.

Though there are some things I really dislike with this.

First thing is : for USA, the game is 15$ a month, 15$ = ~11.30€.
For european, the game is 15€ (19.87$)

This is very uneven. And the 5€ activation fee is not making this any better.


Second thing, the activation fee.

Why this?
I mean, I hope it's automated.
Or do you have some chinese kid manually activating accounts? Blink

No seriously, I just can't understand what this is for, and that's a serious brake (20€ for the first month! or 20$ -> 15€ for americans...)


Third thing :

Maintenance time.
It's 11am UTC.
means, 12am in Paris, and 6 am at NY.

European are mostly awake, so losing playing time (45min yesterday, 1h today, ...), while americans won't have that kind of break in the day.



Y U NO LIKE EUROPE? Big smile
Kata Amentis
Sebiestor Tribe
Minmatar Republic
#2 - 2012-03-02 12:27:45 UTC
BruThoL Godfather wrote:

Third thing :

Maintenance time.
It's 11am UTC.
means, 12am in Paris, and 6 am at NY.

European are mostly awake, so losing playing time (45min yesterday, 1h today, ...), while americans won't have that kind of break in the day.


No matter what time they "pick" for downtime they'll annoy someone somewhere on the planet... also, it's not chosen based on the wants of the players, its chosen to fit into the working day at CCP.

Also, downtime these days is around 5-10 minutes most days which isn't a really big issue and I'd expect quite a lot of EUTZ peeps to be at work earning the cash to feed their eve addiction game time.

Curiosity killed the Kata... ... but being immortal he wasn't too worried about keeping a count.

Xerces Ynx
Aliastra
Gallente Federation
#3 - 2012-03-02 12:32:54 UTC  |  Edited by: Xerces Ynx
BruThoL Godfather wrote:
First thing is : for USA, the game is 15$ a month, 15$ = ~11.30€.
For european, the game is 15€ (19.87$)

Yea, that sucks, but 1€ = $1 rate is common. It gets a lot worse when you live in Europe, but in a country with it's own currency. For example, in Poland 1€ = 4PLN. To give you some base point: a shiny new AAA game costs 150PLN, monthly EVE subscription is 60PLN, that's almost 50% of the price for a new AAA game. In US, new AAA game costs $50-60.

EDIT: Just to make things clear - it's not only an EVE problem. Many Internet products have that 1to1 exchange rate penalty.

BruThoL Godfather wrote:
Second thing, the activation fee.

Why this?
I mean, I hope it's automated.
Or do you have some chinese kid manually activating accounts? Blink

No seriously, I just can't understand what this is for, and that's a serious brake (20€ for the first month! or 20$ -> 15€ for americans...)

Disk space + few other things needed for your account I presume.


BruThoL Godfather wrote:
Maintenance time.
It's 11am UTC.
means, 12am in Paris, and 6 am at NY.

European are mostly awake, so losing playing time (45min yesterday, 1h today, ...), while americans won't have that kind of break in the day.

There is no easy way to resolve this. EVE is not divided into realms or servers. Entire world plays in a one instance. What's night time for you is a day time for someone else.

Error reading signature file: /home/xerces/.signature: No such file or directory

Starspejd1
Avitus Lugus
#4 - 2012-03-02 12:42:21 UTC
To comment further on the timezones:
Most, if not all, of Europe falls under the timezones GMT and GMT+1 (a quick google search for timezone maps will tell you this). As downtime is at GMT 11.00, it translates into 11.00 and 12.00 (or 11 am and 12 pm). In Daylight Saving Time, it becomes 12 and 13 (12 and 01 pm). Since, I assume, most EVE players have regular school or jobs, the fact that downtime is around lunch isn't really a big issue for us.

Australians, however, are hit between 19-21 (their local time). So if anything, they are missing out on play time.

The prices and such I can't really comment on. Is it unfair, yes, but not many things in, or about, EVE is fair.
J'Poll
School of Applied Knowledge
Caldari State
#5 - 2012-03-02 12:58:16 UTC
Troll score: 0/10

Prices are bit in favour of US, but then again, you can use shatteredcrystals to buy your GTC and pay in dollars, as EVE is 1 server so buy a GTC (from legit sites) anywhere at any currency and you are fine.

And for DT, where did you live last weeks, last time my DT was more then the regular 30 minutes was when they deployed Crucible expansion, regular downtimes usually last less then the 30 minutes they say they will last.

On avg. the server is only down for 10 minutes or so, and as it's in the middle of the day for the EU (I'm playing in UTC+1) most of us don't care as during the week we are at work/college/what every you do during the day and in the weekend it's dead on with lunch times, so DT is actually a nice wake up call to get some food.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

BruThoL Godfather
Royal Amarr Institute
Amarr Empire
#6 - 2012-03-02 13:13:27 UTC  |  Edited by: BruThoL Godfather
Whatever about downtime, It's good to have some forced pauses sometimes :)

This topic is more about the price.

Xerces Ynx wrote:

EDIT: Just to make things clear - it's not only an EVE problem. Many Internet products have that 1to1 exchange rate penalty.


Man, harsh exemple, but murder is something quite common too. This doesn't make it more acceptable though.

Xerces Ynx wrote:

Disk space + few other things needed for your account I presume.


That's weird. Most other games tend to get you in.
Here getting in means pay 20€ the 1st month. Man it's the most expensive MMO subscription I've seen yet.

Xerces Ynx wrote:

There is no easy way to resolve this. EVE is not divided into realms or servers. Entire world plays in a one instance. What's night time for you is a day time for someone else.


I know right?
But since europeans are the one who pay the most for this game, I think they deserve the best service. Lol

J'Poll wrote:

Prices are bit in favour of US, but then again, you can use shatteredcrystals to buy your GTC and pay in dollars, as EVE is 1 server so buy a GTC (from legit sites) anywhere at any currency and you are fine.


Is that a joke?
The system is bad, so you must go around?

Man I'm trying to make Eve better for everyone. Not to find some "hack" to go through problems.

And "bit in favour of US", yeah, if 50% more expensive is "a bit".
J'Poll
School of Applied Knowledge
Caldari State
#7 - 2012-03-02 13:40:47 UTC  |  Edited by: J'Poll
BruThoL Godfather wrote:
Whatever about downtime, It's good to have some forced pauses sometimes :)

This topic is more about the price.

Xerces Ynx wrote:

EDIT: Just to make things clear - it's not only an EVE problem. Many Internet products have that 1to1 exchange rate penalty.


Man, harsh exemple, but murder is something quite common too. This doesn't make it more acceptable though.

Xerces Ynx wrote:

Disk space + few other things needed for your account I presume.


That's weird. Most other games tend to get you in.
Here getting in means pay 20€ the 1st month. Man it's the most expensive MMO subscription I've seen yet.

Xerces Ynx wrote:

There is no easy way to resolve this. EVE is not divided into realms or servers. Entire world plays in a one instance. What's night time for you is a day time for someone else.


I know right?
But since europeans are the one who pay the most for this game, I think they deserve the best service. Lol

J'Poll wrote:

Prices are bit in favour of US, but then again, you can use shatteredcrystals to buy your GTC and pay in dollars, as EVE is 1 server so buy a GTC (from legit sites) anywhere at any currency and you are fine.


Is that a joke?
The system is bad, so you must go around?

Man I'm trying to make Eve better for everyone. Not to find some "hack" to go through problems.

And "bit in favour of US", yeah, if 50% more expensive is "a bit".



First of all, you don't have to subscribe if you don't like the price. Sure plenty of other MMO's who charge less a month. But none of them are EVE:
Name MMO's with 2 FREE expansions a year, who aren't filled with emo-raging teenagers and who allow you to do anything you want at the time you want (aka Sandbox vs rollercoaster themepark MMO).

But on the difference between USD and Euro. As it's a fixed 1 = 1 exchange you complain now but if the exchange rate changes to benefit the Euro we wouldn't hear you complain that the US players have to pay more.

To give you an idea, Shatteredcrystal sells GTC (2 PLEX = 60 days) for 35 USD, last time I bought them this was around 26 Euro at current exchange rate, means you pay about 13 Euro for 1 month of game time.

Also, upgrading your trial account to a full paid account using a PLEX means you don't have to pay the 5€ subscription fee.

There is usually a fixed exchange rate between different currencies in MMO as if you make it that everybody pays the same you have to update your game prices every single day as exchange rates change every single second.
** Actually name 1 thing that is exactly the same price in the EU and US, even normal store items are at different prices at different countries **

And buying from legit US websites for GTC isn't a "hack", it's totally legal, it's just people that actually do some googling to find those sites (and with that paying a bit less money to the game) are getting value for their efforts.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

BruThoL Godfather
Royal Amarr Institute
Amarr Empire
#8 - 2012-03-02 14:02:07 UTC
J'Poll wrote:

First of all, you don't have to subscribe if you don't like the price.


Great argument!
Can you let me ask why prices are unfair without being trolled?
Thanks.

J'Poll wrote:

Sure plenty of other MMO's who charge less a month. But none of them are EVE:
Name MMO's with 2 FREE expansions a year, who aren't filled with emo-raging teenagers and who allow you to do anything you want at the time you want (aka Sandbox vs rollercoaster themepark MMO).


Not my point. I said i like Eve earlier. And I tried other MMO...
We agree on that at less.


J'Poll wrote:

But on the difference between USD and Euro. As it's a fixed 1 = 1 exchange you complain now but if the exchange rate changes to benefit the Euro we wouldn't hear you complain that the US players have to pay more.


Again, an epic argument.
And if my aunt got balls i'd call her "uncle".

No I'm not robin hood. I wouldn't fight for the others. (but neither against them if they are right - you should take example).

J'Poll wrote:

There is usually a fixed exchange rate between different currencies in MMO as if you make it that everybody pays the same you have to update your game prices every single day as exchange rates change every single second.


I don't see the problem.
I mean, Eve developper's have actually created a universe.
Do you think it would be THAT complicated to them to make some script to check current exchange rate when billing a client?

Do you know anything about programmation?


J'Poll wrote:
And buying from legit US websites for GTC isn't a "hack", it's totally legal, it's just people that actually do some googling to find those sites (and with that paying a bit less money to the game) are getting value for their efforts.


Again, you totaly miss the point.
1st, hacking is not illegal.
2nd, I'm not trying to find a workaround. I'm exposing a problem to CCP.
Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#9 - 2012-03-02 16:21:14 UTC
You know CCP are European, right?

Not that they use the Euro. Sensible enough to stay out of it.

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter

BruThoL Godfather
Royal Amarr Institute
Amarr Empire
#10 - 2012-03-02 17:47:26 UTC
Steve Ronuken wrote:
You know CCP are European, right?

Not that they use the Euro. Sensible enough to stay out of it.


Well Euro was not a bad idea before that USA subprime mortgage crisis ****** the world economy...
But that's not the subject.

And there is no point eluding. Eve is slightly more expensive for EU than for USA. That's a fact.

Now if CCP didn't know that 1€ != 1$, they just learned it.
Jouron
Hadon Shipping
#11 - 2012-03-02 17:49:06 UTC
Im sorry the exchange rate is inherently unfair to euros. But to a greater degree I feel they kind of run the joint because they took interest in the game far quicker then US players did.

If you feel Euros deserve more bang for there buck they are a lot of the power players in the game.

CCP will probably never adjust there pricing as they view it is comparable to other mmo's. As far as I know they've always kept the the current pricing scheme the way it is.

We as a community vehemently bashed there attempts to make some extra dough via micro transactions so they cant make there money that way. So it has to come out of subscriptions.

If you dont want to pay for subscriptions and still want to play eve, find the quickest way you can to make isk and buy plex. You'll never have to pay that subscription fee again if you have that method down.

CCP is pretty free handed with this game. You can even request a 48hr account reactivation to try and make enough isk to buy a plex. You just make the request and bang your back in no money out of pocket.

Also if you have a friend who gives you a 21 day trial and you sub they get a plex. Ask them to shoot that or some of that your way.

I dont think anyone is trying to troll you. But if you really think this one thread magically will make CCP change there pricing scheme over all or just for you this thread is a troll.
Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#12 - 2012-03-02 17:50:43 UTC
BruThoL Godfather wrote:
Steve Ronuken wrote:
You know CCP are European, right?

Not that they use the Euro. Sensible enough to stay out of it.


Well Euro was not a bad idea before that USA subprime mortgage crisis ****** the world economy...
But that's not the subject.

And there is no point eluding. Eve is slightly more expensive for EU than for USA. That's a fact.

Now if CCP didn't know that 1€ != 1$, they just learned it.



Actually, the Euro became a bad idea the moment they changed their own rules and allowed marginal economies into it. Greece could possibly have been fine, if they'd had control of their currency.

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter

Ettu Brute II
Republic Military School
Minmatar Republic
#13 - 2012-03-03 01:59:30 UTC
J'Poll wrote:
And for DT, where did you live last weeks, last time my DT was more then the regular 30 minutes was when they deployed Crucible expansion, regular downtimes usually last less then the 30 minutes they say they will last.

How have you managed that?

Only recently DT went to about 11:40 and on 24 January I was still unable to log in TWO HOURS after the end of the standard DT period and, being a newbie who didn't understand that this is routine, got hell 'n' all flak on the forum for asking why.
Mara Rinn
Cosmic Goo Convertor
#14 - 2012-03-03 02:55:23 UTC
You can subscribe using a single PLEX or GTC. There is no activation fee and no monthly dollar fee if you use this method.

So buy a GTC from some supplier, use that to subscribe. Then the only issue you have is either raising 500M ISK for a PLEX, or finding someone who will sell you a GTC without charging VAT. You should be able to wrangle this by finding a friend in the USA who can buy a GTC for you, then give you the code.

The recent downtimes of about an hour and two hours were exceptional circumstances or for releasing a patch to the game. Since about half way through last year the downtimes have been around the ten minute mark. As an Australian, this matters to me so I do keep track of it. The nights when DT lasts longer than a few minutes, I go to bed instead of playing the game further, since that's already 11pm.
malaire
#15 - 2012-03-03 08:28:14 UTC
Official reason why euro prices are higher is that CCP needs to add VAT to european prices.

Also, official reseller list if you want to buy GTC: https://secure.eveonline.com/etc.aspx (not working currently for some reason)

New to EVE? Don't forget to read: The Manual * The Wiki * The Career Options * and everything else

J'Poll
School of Applied Knowledge
Caldari State
#16 - 2012-03-03 23:36:21 UTC  |  Edited by: J'Poll
Ettu Brute II wrote:
J'Poll wrote:
And for DT, where did you live last weeks, last time my DT was more then the regular 30 minutes was when they deployed Crucible expansion, regular downtimes usually last less then the 30 minutes they say they will last.

How have you managed that?

Only recently DT went to about 11:40 and on 24 January I was still unable to log in TWO HOURS after the end of the standard DT period and, being a newbie who didn't understand that this is routine, got hell 'n' all flak on the forum for asking why.


Yeah, DT can be extended when they update the server with large patches.

Fun part about that, they will actually tell you there is an extended downtime in the news bulletin you see when you log in.

People just have to read stuff and they will know that there is extended DT.
As besides the day they patch the game with a major update (and maybe a day or two after it to fix bugs) downtime usually is over well before the normal 30 minutes CCP says it will take.

And to the OP about complaining about the price of the game:

again, you don't have to pay it.

I stopped paying RL money about 4 months ago, I can fund my 3 accounts with ISK easily each month.
If you don't like payments, and you played many other MMO's. Maybe give those a 2nd try.

And before you start that older players don't want new players to take over their shiny stuff, why do so many older players offer good offers using their buddy program possibilities.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club