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Getting to know your crew

Author
Erik Kaassan
Deep Core Mining Inc.
Caldari State
#1 - 2012-02-23 06:31:25 UTC
I have lost two vessels of which I did not pilot by myself. First was the Tarrasque (Drake) that was destroyed in a zero space mining operation I was assigned to run security for. Second was the Ancalagon (Raven) that was destroyed by pirates after the systems on the ship had failed unexpectedly.

It occured to me recently that I had only had a working military relationship with the crews of the ships. I had barely even remembered their names. I must wonder if it is better not knowing. So the question I pose to you: Is it better to know the people on your crew on a personal level or is it better to remain seperated? How well do you Capsuleers know the crews of your ships?
Caroline Grace
Retrostellar Boulevard
#2 - 2012-02-23 08:14:40 UTC
I'm trying to know my crew very well. Since for the first time I became captain on destroyer-class ship, I tend to have even personal relationship with them - of course when I lately switch to bigger ships (currently Megathron - over 400 people on board), it is much more diffucult to keep up close relationship with everyone. Actually almost impossible.


So basically I'm knowing well only my closest colleagues on the deck simply because I'm in contact with them more. We know each other, having fun with each other - we're friends. When something is goes wrong, the ship malfuction for example or even more terrible catastrophe, we always stick together and find ourselves in the repaired / new ship. That doesn't count for the others though.


So in short, from 400 people on board I always want, keep, even need close relationship with 10 - 20 with them. After all, they're the people I live with on daily basis.

I'm Caroline Grace, and this is my favorite musical on the Citadel.

Boma Airaken
Perkone
Caldari State
#3 - 2012-02-23 08:46:16 UTC
By all means get to know them. I do with all of my crews. They are all Matari, and they are all of the faith. I know every single one of them as if they were family, and if a new hire isn't of the faith, or doesn't know what he or she is in for, I let them know first thing they can go find another job.
Zanziba'ar
Blood Raider Marauders
Blood Raider Shipyards
#4 - 2012-02-23 11:06:33 UTC
It is devastating when you loose all those souls due to the loss of a ship. Getting to know there names could only make it worse. On my first maelstrom i made a great deal about getting to know the crew that would lead me to greatness. After it was taken down by Amarrian loyalists it truly did hurt... A thousand strong matari men taken out.. Atleast they died for what they believed in.

Just know this. YOU survive so they don't die in vain
  • Mulzvich "Zanziba'ar" Gorath
ValentinaDLM
SoE Roughriders
Electus Matari
#5 - 2012-02-23 14:51:08 UTC
Aside from the crews that serve on my ships in Stain where I will do agent work for the Nation, I don't really get to know my other crews much. The main reason is, I just don't have time to get to know them before they die. The Nature of Agent work is significantly safer, even in nullsec than my activities in highsec.

In Fact, signing up as a crew member for a pilot who is actively flying in Red Federation is more or less tantamount to suicide. The way I see it, I am basically helping them along anyway, since they have to know that they will probably die being a member of my crew. For what it is worth though, the Gallente vessels I prefer tend to limit the loss of life.

So, one pilot to another, if you are doing anything more than agent or industrial work, do yourself a favor and don't get attached. Especially since deliberate suicide tactics can be so effective.
Drasden
Deep Core Mining Inc.
Caldari State
#6 - 2012-02-23 14:52:35 UTC
I do not typically engage in activities that pose significant risk of ship destruction, so I tend to have plenty of experience working with ny crews. I find that, especially when spending long hours mining, it is worthwhile to check the internal camera feeds as well to ensure they are performing their tasks adequately. I am rarely disappointed: I use only the best trained professionals and slaves.

However, though I do spend some time monitoring them, they rarely interact with me. I would not say that we have much of what you'd call a relationship.
Ston Momaki
Disciples of Ston
#7 - 2012-02-23 15:16:12 UTC
Disciples of Ston rescue vessels are crewed by carefully selected and trained individuals known both by us as pilots and by the Elders of our Matriculation Centers. Our technical crews are focused on defenses such as shields and escape as we install no weapons. Our medical crews consisting of doctors and nurses are also selected according to their ability to work with the traumatized and distressed. To do our job effectively, we have to know our crews. Many of those whom we rescue, train to eventually become part of our rescue crews.

Our covert transport crews take the most risk. We have yet to lose any such crews and we are thankful for that. These crews are a mix of hired professionals and hired volunteers from our Centers who have trained expertise. Since these engineering crews have extensive computer and technology skill, they are personally briefed before each mission. Thus, we have close personal knowledge of each crew person.

The Disciples of Ston bid you peace

Ares Renton
Deep Core Mining Inc.
Caldari State
#8 - 2012-02-23 17:03:41 UTC
Erik Kaassan wrote:
I have lost two vessels of which I did not pilot by myself. First was the Tarrasque (Drake) that was destroyed in a zero space mining operation I was assigned to run security for. Second was the Ancalagon (Raven) that was destroyed by pirates after the systems on the ship had failed unexpectedly.

It occured to me recently that I had only had a working military relationship with the crews of the ships. I had barely even remembered their names. I must wonder if it is better not knowing. So the question I pose to you: Is it better to know the people on your crew on a personal level or is it better to remain seperated? How well do you Capsuleers know the crews of your ships?


I feel it is better for the peasants to maintain a healthy distance from their deities.
Esna Pitoojee
Societas Imperialis Sceptri Coronaeque
Khimi Harar
#9 - 2012-02-23 20:12:44 UTC
Unfortunately, when one becomes a veteran combat pilot (as I am), one often finds oneself building up a large store of 'ready to use' combat vessels, including crew. It thus becomes impossible for you to entirely know all of your crew, simply because the numbers for many hulls stretch into the hundreds or even thousands - I have well over fifty thousand persons aboard various hulls, with a good portion of those aboard my twin carrier hulls.

Nonetheless, I do at the very least try to make some connections with my various crew chiefs, perhaps personally congratulate the crew of a given craft after a particularly good performance in a battle, and otherwise show that I do actually care for the people who assist me in my combat - I would not be able to do nearly as much as I do without them. Of course, this come with the flip side as well - recognizing the loss of persons as well as asset when a ship is shot down.
Norrin Ellis
Doomheim
#10 - 2012-02-23 23:33:29 UTC
My crewmen tend to find it particularly annoying when I go poking my nose in their business, so I tend to limit my interactions to a professional relationship with the department heads. They seem to do a fine job of keeping the fleet in working order. A respectful personal detachment from the crew is also one of the cornerstones of naval command doctrine taught at the Federal Navy Academy, and I'm not one to go tampering with conventional wisdom if it works just fine.
Erik Kaassan
Deep Core Mining Inc.
Caldari State
#11 - 2012-02-24 05:20:55 UTC
I see, so perhaps a certain amount of detachment is healthy for all. Yet I still wonder exactly how many people I lost in the course of my career. Am I to blame for their deaths?

Bit of an awkward miniature crisis if you will. I've never really thought about it until recently.
Apollo Lyserius
Minerva Technologies
#12 - 2012-02-24 05:48:58 UTC  |  Edited by: Apollo Lyserius
I personally used to maintain a professional distance from my crew. Even if they were all compatriots (I come from an isolated planet of the Federation with a slight distinctive culture from the overall Gallente.), we were mostly limited to professional talk and relations.

After a specially dangerous courier mission through nullsec, though, when we were chased by some random Minmatar attacker and managed to jump with the ship almost exploding, I became somewhat closer to my crew. Those tense moments we had to go through that day inevitably made us a bit more intimate, and it was a rewarding feeling. With limits, approaching your crew can have great benefits to the overall work environment and efficiency.
Ollie Rundle
#13 - 2012-02-26 02:29:53 UTC
As others have said, aboard larger ships there's not a great deal to be gained within a paramilitary outfit from getting to know the rank and file on a personal level. As their pilot there are better ways to utilise your time and focus. Where getting to know crew is of some worth, it's in identifying threats to ship and operational security and stability. For the most part, I can get that done through review of SYNE personnel files and their psych profiling.

I ensure maintenance of escape pods and personnel trained in first aid/field medicine to maximise survivor rates when a ship burns. I do what I can to prevent their deaths, but on a ship built for operations in hazardous situations a mortality rate is inevitable. I know it and I expect them to know it - if uncomfortable with that knowledge they can consider another career path.

Tl;dr - Standard safety precautions precludes the need to fill my immortal memory with avoidable regrets and needless angst.

Herzog Wolfhammer
Sigma Special Tactics Group
#14 - 2012-02-27 07:41:29 UTC
Some of my ships have been in service for years and the crews for them, being well oiled machines at this point, I get to know well enough. There is a core of crewmen who never seem to change, or seldom rotate out.

Others I did not get to know well enough. Once a new ship, a Cyclone fitted for Sansha interdiction, didn't last long when 25 Nightmares focused fire on it. That was around 3500 people who had 11 seconds to get out. Most of them did not.

While it would be easier to be like a careless and capricious god and treat the crews like ants, unless so inclined to be this way, it's unavoidable. You start to recognize certain faces and eventually remember their names. When requests for leave and clearances come up in the datapads, you recognize the names and attach the reasons. You know who's married, who has a family, who is injured, and who was lost. There is no time to go through it all, and no time to go walking the halls of the ship.

I think my crews are generally happier than most others. The reason revolves around my missions: I don't get into ego and grudge matches, and I don't do suicide missions. If I expect to lose a ship for some reason, they have a standing order to bail once the "tank" breaks.

It's the least I can do.

Bring back DEEEEP Space!

Fredfredbug4
The Scope
Gallente Federation
#15 - 2012-02-28 04:07:32 UTC
I tried learning more about my crew before, but it makes doing what I need to do more difficult knowing that these mortals are holding me back from taking the risk I must take. For this reason I generally avoid learning who my crew is and I assume they will perish under my command eventually. I honestly treat my crew like cannon fodder from time to time.

However this does not mean I don't care for them. I have the policy where the men can only bail out once the ship is on fire. This allows my crew to get a fair chance to find safety, however letting them escape on their own can cause a battle to be lost before it is actually lost.

My crew is well aware what they are getting into, stepping on board a ship being piloted by a careless nullsec capsuleer? Suicide at best. I don't know why I haven't had a shortage of crew members yet. Perhaps they want to die or perhaps some of them are foolish to believe that reloading my guns and turning modules on and enough will give them some kind of status.

My personal opinion is they signed up to be a crew member, nothing else.

Watch_ Fred Fred Frederation_ and stop [u]cryptozoologist[/u]! Fight against the brutal genocide of fictional creatures across New Eden! Is that a metaphor? Probably not, but the fru-fru- people will sure love it!

Uraniae Fehrnah
Viziam
Amarr Empire
#16 - 2012-02-28 07:20:16 UTC
I do tend to fly smaller vessels out of preference for many reasons, not the least of which is consideration for the lives in my hands. However, even with a smaller crew compliment I truly make little effort to truly get to know my crews. It is perhaps...more than likely selfish of me though as I do it to limit the amount of grief I will feel should I fail them.

As has already been said by others, this does not mean I do not care for them. At the end of the day these people, even though they are are well compensated, are putting a great deal of trust and faith in me and I mourn the loss of each individual. I do make sure to minimize crew compliments whenever possible but at the same time no ship of mine will enter space without a crew counselor and a "morale officer." I also have made it clear to the people I've placed in charge of my staffing that I simply will not hire on any man or woman who has a significant other or children "back home." I'm unsure how common this practice is among others, and I do realize it is of...questionable sense, but I simply will not allow myself to create any more widows, widowers, or orphans than absolutely necessary.
Aphoxema G
Khushakor Clan
#17 - 2012-02-28 14:42:13 UTC
I'm not as apt to lose vessels as I used to be, but I still insulate myself from the non-commanding crew as much as possible. My flight manager is in charge of finding interested individuals and I never see or hear of most of them. I don't want to see their faces or know their names until after they have retired from my fleet. This allows me to treat them more fairly and work with less of the fatal hesitation I'm prone to.

Though I must speak directly to my commanding crew, everything is strictly business. I do not try to get personally interested in them and I discourage that they try to get personally interested in me. This relationship is generally well-understood and I feel the more I've held to this policy the more efficient I've become. This means I both have fewer losses and the losses I do have aren't as devastating to me.

As for the actual influence I have during flight and combat, I only set objectives and handle low-level abstraction. I'm typically asleep or in a low state of consciousness and I leave it to the bridge to wake me as needed. While I reserve the position of final judgement, I have very little involvement with the activities of my crew and leave it up to them to handle politics.

The funny thing it, while I'm responsible for the vast majority of performance and efficiency, I'm hardly the one in control. I leave it up to others and only twice since I started working in this fashion have I needed to take full control. I simply can't handle it.
Scherezad
Revenent Defence Corperation
Ishuk-Raata Enforcement Directive
#18 - 2012-02-28 16:38:17 UTC
Perhaps I'm odd in this regard, but I dote on my various crews and interact with them whenever I'm able. Of course, my condition precludes being able to interact with them as much as I'd otherwise like, but it's proven to be a rewarding experience for all involved. They're highly loyal and have tolerated my eccentricities far more than I had suspected they would. I do spend a lot of money on them, however. They are paid very well and I do my best to ensure that my various ships are as comfortable as possible. Especially the chefs and food supplies. It's very much worth it, though.

Do mind, however; I'm not a combative Capsuleer and will probably have very different experiences by comparison. I'm particularly cautious in combat, and am ready to call evacuation orders should things look bad. I'd rather disengage whenever possible than lose my crew. Tritanium and clones can be replaced. Sentient life is a precious resource. This includes myself amongst them.
Caellach Marellus
Stormcrows
#19 - 2012-02-28 17:39:32 UTC
I make it a goal to sit down with all my crew for at least one dinner a month, not all of them at once but different groups and teams. It's good for me to get their opinion on things, and to keep a sense of realism as opposed to wandering off into delusions of grandeur. What I do can't be done without them all doing their jobs too after all.

I've met families briefly during shore leave, seen the photos as their children grow up over time. I can't claim to remember every detail, but I try.

I'll sit with the officers once a week over lunch to discuss things, it's mostly informal unless there are any pressing matters, and my XO and I eat together regularly. I'm a firm believer that all of us are equal, and the only difference is I sign their paychecks and make the final decisions. I value my team's input, and the fact they know that keeps morale and productivity high.

That and having a Captain that throws the odd staff party for various events at his own expense can't hurt.

When your gut instincts tell you something is wrong, trust them. When your heart tells you something is right, ignore it, check with your brain first. Accept nothing, challenge everything.

Lyn Farel
Societas Imperialis Sceptri Coronaeque
Khimi Harar
#20 - 2012-02-28 19:11:52 UTC  |  Edited by: Lyn Farel
I of course consider that everyone of the people working for me is an essential part, for that without anyone the whole ship would experience difficulties to run properly, much like it is the case if I am not there.

Although, is that so bad that I almost never talk to them ? I am not very sociable and all I am able to do is to send them general messages to explain what has to be explained or told (as much as exhaustively as possible). I have heard some of them refering to me as "the captain that they never see", but they seem to somehow like the mystery...

That is mostly with their close relatives that I always experience the most issues. They usually seem not to like me a lot.
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