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Mac Client Won't Even Start up
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Jayne Zalis
New Eden Slacker Collective
#1 - 2012-02-10 16:48:11 UTC
OK, I'm not sure if it was the latest client update, or OS X 10.7.3, but as of late last week, no matter what I do, the EVE Mac client won't even start up. I see the splash screen, and the usual two EVE icons in the dock. Then the splash goes away, as does one of the icons in the dock. After that, nothing. If I right click on the remaining icon in the dock, sometimes it will be hung enough to already say "Force Quit", sometimes I have to use the option key to get "Force Quit" to come up, because the normal Quit doesn't do anything.

I have a pretty high spec MacBook Pro, and up until last week, the client had been running great, except for the usual dance of having to start and force quit the client a few times before it works that seems to be fairly common.

15" late 2011 MBP
2.2 GHz Core i7 (quad core)
8 GB RAM
1GB AMD Radeon HD 6750M

Anyone have any thoughts?
Bala Aodh
Deep Core Mining Inc.
Caldari State
#2 - 2012-02-16 20:46:54 UTC
Had the same problem. I tried to do a fresh installs of EVE but that didn't work. I think that the issue is in the preferance folder but I couldn't locate that so I gave up. After a few days of trying I just wiped my hard drive and started over.
BladeM5
Tempered Aggression
Seker Matar
#3 - 2012-03-03 01:43:26 UTC
I am having the same issue aswell.

I am using a late 2010 15" Macbook pro with 2.66GHz Core i7 and 8GB of RAM, Running OSX 10.6.8, with all the latest system updates installed (with the exception of Lion).

I have tried removing the preferences folder's but this has given no change. Splash screen for eve online crucible appears and then disappears as normal, but when the actual client is meant to appear, nothing happens. This causes the entire system to become "Laggy" and everything seems very delayed. I also have the iStat menus installed (found here: http://bjango.com/mac/istatmenus/) and if im reading it correct, while attempting to launch eve and in this "laggy" and delayed state it is only using up around ~40% of the cpu.

Hope this helps and would love if a solution is found asap.

Blade
Zae'dra Xanthe
Republic Military School
Minmatar Republic
#4 - 2012-03-09 11:52:25 UTC  |  Edited by: Zae'dra Xanthe
Having the same problem on a late 2010 15" MBP with 2.5GHz Intel Core i5 / 6GB RAM. Please help!

EDIT: I seem to have found the fix to this. What you do is go to Finder -> *your username* -> Library -> Application Data, find a folder named "EVE Online" and rename it to something other than that. Then launch EVE again and it should work (did for me). Be careful though as this will reset all your settings, overview and preferences.
Minas93
Salt Miners
#5 - 2012-03-09 19:26:47 UTC
My connection crashed "Socked was closed" and EVE dont want to start anymore

Quote:
the EVE Mac client won't even start up. I see the splash screen, and the usual two EVE icons in the dock. Then the splash goes away, as does one of the icons in the dock. After that, nothing. If I right click on the remaining icon in the dock, sometimes it will be hung enough to already say "Force Quit", sometimes I have to use the option key to get "Force Quit" to come up, because the normal Quit doesn't do anything.


This ^^

http://eve.battleclinic.com/killboard/combat_record.php?type=player&name=Minas93
Zae'dra Xanthe
Republic Military School
Minmatar Republic
#6 - 2012-03-10 01:34:25 UTC
Minas93 wrote:
My connection crashed "Socked was closed" and EVE dont want to start anymore

Quote:
the EVE Mac client won't even start up. I see the splash screen, and the usual two EVE icons in the dock. Then the splash goes away, as does one of the icons in the dock. After that, nothing. If I right click on the remaining icon in the dock, sometimes it will be hung enough to already say "Force Quit", sometimes I have to use the option key to get "Force Quit" to come up, because the normal Quit doesn't do anything.


This ^^


See my post above, it fixed the issue for me. I was experiencing the same thing on 2 different MBPs.
Minas93
Salt Miners
#7 - 2012-03-10 14:15:56 UTC
I tryed to change name of the folder, delete it, reinstall the game --> Still dont work

http://eve.battleclinic.com/killboard/combat_record.php?type=player&name=Minas93
Minas93
Salt Miners
#8 - 2012-03-11 09:57:12 UTC  |  Edited by: Minas93
Minas93 wrote:
I tryed to change name of the folder, delete it, reinstall the game --> Still dont work



Eve reinstalled (deleting the preferences folder of Eve)
Operative System reinstalled.

Still dont work.

http://eve.battleclinic.com/killboard/combat_record.php?type=player&name=Minas93
klin'khan Ichinumi
The Racing Mackerels
#9 - 2012-03-12 16:47:42 UTC
Jayne Zalis wrote:
OK, I'm not sure if it was the latest client update, or OS X 10.7.3, but as of late last week, no matter what I do, the EVE Mac client won't even start up. I see the splash screen, and the usual two EVE icons in the dock. Then the splash goes away, as does one of the icons in the dock. After that, nothing. If I right click on the remaining icon in the dock, sometimes it will be hung enough to already say "Force Quit", sometimes I have to use the option key to get "Force Quit" to come up, because the normal Quit doesn't do anything.

I have a pretty high spec MacBook Pro, and up until last week, the client had been running great, except for the usual dance of having to start and force quit the client a few times before it works that seems to be fairly common.

15" late 2011 MBP
2.2 GHz Core i7 (quad core)
8 GB RAM
1GB AMD Radeon HD 6750M

Anyone have any thoughts?



Well, i have the same problem. When i startup the client, it appears on activity monitor, but after a few seconds he goes away. No splash screen, nothing!! Can someone help?

I'm running it on a MacPro (mid 2010)
2 x 2.4 GHz Quad-Core Intel Xeon
10 GB 1066 MHz DDR3 ECC
ATI Radeon HD 5770 1024 MB
E Wan
The Positron
#10 - 2012-03-13 08:33:17 UTC
BladeM5 wrote:
I am having the same issue aswell.

I am using a late 2010 15" Macbook pro with 2.66GHz Core i7 and 8GB of RAM, Running OSX 10.6.8, with all the latest system updates installed (with the exception of Lion).

I have tried removing the preferences folder's but this has given no change. Splash screen for eve online crucible appears and then disappears as normal, but when the actual client is meant to appear, nothing happens. This causes the entire system to become "Laggy" and everything seems very delayed. I also have the iStat menus installed (found here: http://bjango.com/mac/istatmenus/) and if im reading it correct, while attempting to launch eve and in this "laggy" and delayed state it is only using up around ~40% of the cpu.

Hope this helps and would love if a solution is found asap.

Blade


Totally same issue here. Reinstalled everything, cleared EVE from Library and everything, but it won't start at all.
Dengen Krastinov
Viziam
Amarr Empire
#11 - 2012-03-13 11:08:09 UTC  |  Edited by: Dengen Krastinov
You need to remove the eve file from the hidden "application support" folder. Look up how to find this folder. It is hidden in Lion. Removing the eve file there clears the error. Then reinstall the game.

Alternatively use terminal ~

cd ~/Library/Application\ Support/
rm -r EVE\ Online/

When the game is reinstalled it will take awhile to start due to the game recreating the application support folder. Don't freak out if this takes a minute or so. I have not determined if you can delete the application support folder without deleting the game itself and still avoid the error.

Good to go.
klin'khan Ichinumi
The Racing Mackerels
#12 - 2012-03-13 16:51:07 UTC

Well, i did it! It worked!

I think the easiest way to find the hidden folder in Lion is with the 'Go to folder' command (cmd+shift+G), in 'Go' menu in Finder
Then go to "/Users/(name of user)/Library/Application Support/" and delete the 'EVE Online' folder.
Minas93
Salt Miners
#13 - 2012-03-13 18:04:49 UTC
klin'khan Ichinumi wrote:

Well, i did it! It worked!

I think the easiest way to find the hidden folder in Lion is with the 'Go to folder' command (cmd+shift+G), in 'Go' menu in Finder
Then go to "/Users/(name of user)/Library/Application Support/" and delete the 'EVE Online' folder.



No one know where is it for 10.5.8?

http://eve.battleclinic.com/killboard/combat_record.php?type=player&name=Minas93
Minas93
Salt Miners
#14 - 2012-03-13 20:59:13 UTC
Minas93 wrote:
klin'khan Ichinumi wrote:

Well, i did it! It worked!

I think the easiest way to find the hidden folder in Lion is with the 'Go to folder' command (cmd+shift+G), in 'Go' menu in Finder
Then go to "/Users/(name of user)/Library/Application Support/" and delete the 'EVE Online' folder.



No one know where is it for 10.5.8?


Now work THX!

How i can find preferences now? (overview...)

http://eve.battleclinic.com/killboard/combat_record.php?type=player&name=Minas93