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patch is broke

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Lady Hofstedar
Doomheim
#1 - 2012-02-07 13:11:44 UTC
Quite simple tbfh

load the client

downloads patch

go to apply patch

gives me an error - download defunct bascially

then wont update so i cant play eve

help sumone?
Sarmatiko
#2 - 2012-02-07 13:12:55 UTC  |  Edited by: Sarmatiko
Run repair.exe in your eve folder.
By default it will update your client to the current version.
CCP Cascade
#3 - 2012-02-07 13:13:27 UTC
What does the error message say?

Have you tried running the repair tool?

Associate Technical Producer - Core Technology Group
Lady Hofstedar
Doomheim
#4 - 2012-02-07 13:15:00 UTC
CCP Cascade wrote:
What does the error message say?

Have you tried running the repair tool?


now its just saying *eve online is already running on your pc* which its not. Ive already checked my start panel and im an IT tech. im gonan restart then try it again.

Ill post the error msg as i cant seem to get it that far anymore
Tore Vest
#5 - 2012-02-07 13:19:36 UTC
Lady Hofstedar wrote:
CCP Cascade wrote:
What does the error message say?

Have you tried running the repair tool?


now its just saying *eve online is already running on your pc* which its not. Ive already checked my start panel and im an IT tech. im gonan restart then try it again.

Ill post the error msg as i cant seem to get it that far anymore

Restart computer

No troll.
Lady Hofstedar
Doomheim
#6 - 2012-02-07 13:21:32 UTC
Bare in mind this is AFTER a pc restart of one failed attempt

Okay, so loading client now

It say's

Checking patch status then goes to

The update has been downloaded. The client will now close and the update process begin.

Press 'OK' to continue.

Now we are on the setup exe - now pressing next etc

Now it says - Applying the patch has failed, do u wish to launch the repair tool and have it attempt to fix the broekn client?

Now have clicked yes

Waiting....

And nothing happens...

So wth - I was playing eve less than 8 hours ago so i know it aint my pc or the client - The patch just broke my client :(
Lady Hofstedar
Doomheim
#7 - 2012-02-07 13:24:54 UTC
If i have to re-download eve imm be slightly irritated. Ill have to redo all my stuff.

God damnit. U already kileld my windows once, that aint gonna happen again is it?
War Kitten
Panda McLegion
#8 - 2012-02-07 13:27:40 UTC
It happens sometimes.

Find the repair.exe program in the Eve installation folder and run it with administrator rights.

This has fixed broken patchings for me every time in the past.

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.
CCP Cascade
#9 - 2012-02-07 13:29:19 UTC
1. Reboot
2. Open the EVE folder where your client install is and start the repair.exe
- Make sure you have not started the eve client in between step 1 and 2.

Alternatively:
1. Open task manager and close down any repair.exe, eve.exe, Exefile.exe running.
2. Start the repair tool from the EVE client directory

Associate Technical Producer - Core Technology Group
Valei Khurelem
#10 - 2012-02-07 13:29:40 UTC
Lady Hofstedar wrote:
If i have to re-download eve imm be slightly irritated. Ill have to redo all my stuff.

God damnit. U already kileld my windows once, that aint gonna happen again is it?


If you get that message you don't have to restart, if you go into Task Manager > Processes, you can often just cancel the .exe file associated with the program you're running, this works for other programs too if your getting this error message.

Beyond that I don't know of much else that would fix it I'm afraid.

Edit: LOL CCP dev beat me to it!

"don't get us wrong, we don't want to screw new players, on the contrary. The core problem here is that tech 1 frigates and cruisers should be appealing enough to be viable platforms in both PvE and PvP."   - CCP Ytterbium
Sarmatiko
#11 - 2012-02-07 13:29:57 UTC  |  Edited by: Sarmatiko
Lady Hofstedar wrote:
Ive already checked my start panel and im an IT tech.

That "start panel" that you must check is called "task manager". IT tech, seriously?
1. Run repair.exe in your eve folder as administrator (Shift+RMB on executable)
2. If repair tried to update and failed - download latest version manually and run it from eve folder: http://cdn1.eveonline.com/client_repair/339/repair.exe
Lady Hofstedar
Doomheim
#12 - 2012-02-07 13:29:59 UTC
CCP Cascade wrote:
1. Reboot
2. Open the EVE folder where your client install is and start the repair.exe
- Make sure you have not started the eve client in between step 1 and 2.

Alternatively:
1. Open task manager and close down any repair.exe, eve.exe, Exefile.exe running.
2. Start the repair tool from the EVE client directory



Gimme 2 minutes n ill try this stuff
Lady Hofstedar
Doomheim
#13 - 2012-02-07 13:32:27 UTC
Nope, there is no exe fils running and the repair tool refuses to work

Wth did u just do to my client
Chribba
Otherworld Enterprises
Otherworld Empire
#14 - 2012-02-07 13:36:00 UTC
It's the new boot.ini except your computer will still start.

On other note my patching worked fine on all machines.

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Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar
Dracvlad
Taishi Combine
Astral Alliance
#15 - 2012-02-07 13:39:40 UTC  |  Edited by: Dracvlad
My Eve client also died, it reported a corrupt file and said run Eve Repair, did that and it wanted to update which then failed, I then used the repair tool without saying yes to update and that also failed. So have de-installed and am reinstalling.

I would suggest that you check to see if the Eve client is stil running, use Task Manager, mine was and I ended the process, when I decided of course not to update the repair tool that is. Edit: - I now see you did that, wierd, so you might want to deinstall and reinstall.

Anyway am at 2.28 GB out of 4.64 GB, this is the first time I have had the client fail since I started playing in 2009, so I guess I have been lucky so far.

When the going gets tough the Gankers get their CSM rep to change mechanics in their favour.

Blocked: Teckos Pech, Sonya Corvinus, baltec1, Shae Tadaruwa, Wander Prian, Daichi Yamato, Jonah Gravenstein, Merin Ryskin, Linus Gorp
Lady Hofstedar
Doomheim
#16 - 2012-02-07 13:42:39 UTC
Aye ive just uninstalled

now downloading
Lady Hofstedar
Doomheim
#17 - 2012-02-07 13:45:56 UTC
This si rich

I have no just tried to re-download eve and its given me th msg *the downloaded file could not be found*

Seriously, fire your god damn techs
Lady Hofstedar
Doomheim
#18 - 2012-02-07 13:48:34 UTC
also the offline manual download doesnt work either

well done ccp

thats it, im done

ive had enuff of this crap

im done with eve
Dracvlad
Taishi Combine
Astral Alliance
#19 - 2012-02-07 14:11:23 UTC
Sad to hear that you are still having issues, I am at 3.08 GB now...

Keep trying with the download, it may be that there are a lot of people with issues and there is not enough bandwidth, its running at 131 KB/S to 221 KB/S so I think the load on the server is quite heavy, should be over 500 for me.

I really hope this download does not fail, I was hoping to do some killing after DT...


When the going gets tough the Gankers get their CSM rep to change mechanics in their favour.

Blocked: Teckos Pech, Sonya Corvinus, baltec1, Shae Tadaruwa, Wander Prian, Daichi Yamato, Jonah Gravenstein, Merin Ryskin, Linus Gorp
CCP Phantom
C C P
C C P Alliance
#20 - 2012-02-07 15:05:01 UTC
Off topic posts removed. Please stay on topic and polite, thank you.

CCP Phantom - Senior Community Developer
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