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Unhandled page fault on read access to 0x1579fff0 at address 0x901ddb16. Do you wish to debug it ?
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PaininzA55 Lycio
Sebiestor Tribe
Minmatar Republic
#1 - 2012-02-06 06:47:08 UTC
Unhandled page fault on read access to 0x1579fff0 at address 0x901ddb16.
Do you wish to debug it ?

I have spent more hours installing and uninstalling the client than I ever want to.

I do not know what went wrong.
I do not know what the heck that message means.

i do know:

-I canot find a debugger for MAC
-Downloading patches hasn't fixed it (I don't know how to run them or apply them, and have tried downloading the client multiple times, so don't know if they would have even helped)
-Petition has not received any CCP action
-Toon is losing training time
-Running a MacBookPro with more than enough power for eve
-Game ran perfectly fine until today
-Singularity client boots perfectly fine
-Tranquility will not boot or debug no matter what I do
-No new programs or applications have been installed since the last time eve was working.

Thanks in advance for anyone that has any idea about what is going on,
-Pain
Florestan Bronstein
Ministry of War
Amarr Empire
#2 - 2012-02-06 07:54:28 UTC  |  Edited by: Florestan Bronstein
http://www.memtest.org/

download image, uncompress image, burn to CD/copy to USB flash drive, boot from CD/flash drive (press Option key while mac is starting up, select right medium), let it run for a few hours

If memtest gives you any errors, replace the affected RAM module.
Solstice Project
Sebiestor Tribe
Minmatar Republic
#3 - 2012-02-06 11:04:02 UTC  |  Edited by: Solstice Project
Florestan gave you a good advice, you should definitely look into this.

Edit:

You can read up on it here:

http://en.wikipedia.org/wiki/Page_fault
PaininzA55 Lycio
Sebiestor Tribe
Minmatar Republic
#4 - 2012-02-07 06:21:21 UTC
Florestan Bronstein wrote:
http://www.memtest.org/

download image, uncompress image, burn to CD/copy to USB flash drive, boot from CD/flash drive (press Option key while mac is starting up, select right medium), let it run for a few hours

If memtest gives you any errors, replace the affected RAM module.



So download the eve image or my OS? Don't have a copy of my OS handy.

Sounds like good advice otherwise.
PaininzA55 Lycio
Sebiestor Tribe
Minmatar Republic
#5 - 2012-02-07 06:28:52 UTC
Florestan Bronstein wrote:
http://www.memtest.org/

download image, uncompress image, burn to CD/copy to USB flash drive, boot from CD/flash drive (press Option key while mac is starting up, select right medium), let it run for a few hours

If memtest gives you any errors, replace the affected RAM module.


ok.. re-read. if it can't fix my RAM stick.. I should send it back to apple for them to replace?

Thanks,

-Pain
Florestan Bronstein
Ministry of War
Amarr Empire
#6 - 2012-02-07 07:46:10 UTC
PaininzA55 Lycio wrote:
So download the eve image or my OS? Don't have a copy of my OS handy.

Sounds like good advice otherwise.

One of the memtest images at http://www.memtest.org/#downiso

What memtest does is that it writes pretty patterns into your RAM and then reads them again Smile
If what it reads is not what it has written your RAM is faulty.
The OS would only get into the way as it occupies some RAM that could not be tested - so memtest runs independently from the OS (which why you have to boot from a CD/flash drive to bypass OS X entirely).

Quote:
ok.. re-read. if it can't fix my RAM stick.. I should send it back to apple for them to replace?

first run memtest.
If it gives you any errors remove the RAM stick in question and try to run EVE without it - probably sluggish but should work (just don't remove all RAM sticks from your machine at the same time).
Replacing RAM can usually be done easily (just search on Google) and Apple overprices RAM horrendously.
If you are within warranty or feel uneasy replacing computer parts on your own calling Apple Support would probably the best idea - they can point you towards the nearest Apple Store or authorized dealer.
Exchanging a RAM stick takes less than 5 minutes and sending the computer in would be overkill.

If memtest doesn't give you any errors have someone at the Apple Store/authorized dealer check your machine - but (speaking from personal experience with what probably is a faulty logicboard/mainboard) it's unlikely they'll be able to tell you much.
PaininzA55 Lycio
Sebiestor Tribe
Minmatar Republic
#7 - 2012-02-08 21:14:12 UTC
AH HA!!! Figured it out!

Apparently the Eve community has the idea CCP doesn't care much about Mac support. Was my opinion until today.

This is an email i got from Senior GM Retrofire,

Quote:
"2012.02.08 14:42:00 GM Retrofire
Hi.

See if clearing your preferences folder helps, corrupt settings files can cause problems of this sort under some circumstances.

Exit the game and go to The users preference folder is located at: /Users/username/Library/Application support/EVE Online

In there find the Eve Online folder and rename, move it to another location or your harddrive or delete it.

Do note that doing this unfortunately clears out all your settings as well as your your bookmark folders, it is thus suggested you rename or move the folder elsewhere to see if this works for you before deleting it.

Do note that copying the settings folder or any of it's files back may cause your problems to resurface, this includes the prefs.ini file."


This worked great for me. Will probably work with any unhanded page faults or read accesses.

On my Mac though, I had to show hidden files to find the library and everything it contains. This was achieved by:


1. Open the terminal (found in /Applications/Utilities/)
2. Type the following (without quotation marks) to show hidden files: “defaults write com.apple.finder AppleShowAllFiles -bool true”
3. Hit enter
4. Type the following (without quotation marks) to restart the Finder: “killall Finder”
5. Hit enter

You can turn hidden files back off by doing the same thing, but switching the “true” to “false” in step 2.

And a random tip navigating in the finder: press ⌘ + ↑ (command + up arrow) to navigate to the parent folder, all the way up to root.

-http://www.joshklein.net/how-to-show-hidden-files-in-mac-os-x-lion

Thanks Retrofire and everyone else who helped me out.

-Pain
Ai Shun
#8 - 2012-02-08 21:40:28 UTC
PaininzA55 Lycio wrote:
AH HA!!! Figured it out!


+1 for replying with what resolved your problem. It may help others who searches for a similar problem.
PaininzA55 Lycio
Sebiestor Tribe
Minmatar Republic
#9 - 2012-02-08 21:49:47 UTC
Ai Shun wrote:
PaininzA55 Lycio wrote:
AH HA!!! Figured it out!


+1 for replying with what resolved your problem. It may help others who searches for a similar problem.


Isn't that the point of forums? Big smile
Flamewave
Crimson Moon Society
#10 - 2012-02-08 21:56:13 UTC
PaininzA55 Lycio wrote:
Ai Shun wrote:
PaininzA55 Lycio wrote:
AH HA!!! Figured it out!


+1 for replying with what resolved your problem. It may help others who searches for a similar problem.


Isn't that the point of forums? Big smile


You have no idea how many times I've google searched for the answer to a problem and all I find is some tech forum thread where the person with the problem finds a solution and all they post about it is "nvm fixed it". Cry

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