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[CCP Navigator] Please respond...

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Kahega Amielden
Rifterlings
#61 - 2012-02-01 19:57:21 UTC  |  Edited by: Kahega Amielden
Quote:
I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.



es·ti·mate   [v. es-tuh-meyt; n. es-tuh-mit, -meyt] Show IPA verb, -mat·ed, -mat·ing, noun
verb (used with object)
1.
to form an approximate judgment or opinion regarding the worth, amount, size, weight, etc., of; calculate approximately: to estimate the cost of a college education.

Estimates are by nature not accurate. I don't see you bitching that daily downtime often only takes 10-20 minutes compared to the estimated 30.
Vertisce Soritenshi
The Scope
Gallente Federation
#62 - 2012-02-01 19:58:40 UTC
CCP Nullarbor wrote:
You have to cut the ops team some slack, trolling the player base with made up downtime estimates is the only fun they get around here.

I lol'd! Im gonna keep that quote...

Bounties for all! https://forums.eveonline.com/default.aspx?g=posts&m=2279821#post2279821
Gilbert Intaki
Aliastra
Gallente Federation
#63 - 2012-02-01 20:11:52 UTC  |  Edited by: Gilbert Intaki
Kahega Amielden wrote:
Quote:
I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.



es·ti·mate   [v. es-tuh-meyt; n. es-tuh-mit, -meyt] Show IPA verb, -mat·ed, -mat·ing, noun
verb (used with object)
1.
to form an approximate judgment or opinion regarding the worth, amount, size, weight, etc., of; calculate approximately: to estimate the cost of a college education.

Estimates are by nature not accurate. I don't see you bitching that daily downtime often only takes 10-20 minutes compared to the estimated 30.




Aaaand again, for the obviously mentally impaired:

I know you're trying to troll me, but I am going to bite.

I don't care how many extended down-times there are.

I don't even care how long they are.


I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.

The issue is that CCP seem to always think that things are going to go exactly as planned, and then it seems to come as a complete surprise to them when they don't. They then have to extend the DT, and after a little while they have to extend it again, and so on and so forth - each time wasting another 20 minutes(times number of players looking to log on).
If they just assumed that things WON'T go to plan (as most people in life do - if they're sensible!), then we wouldn't have to collectively waste quite so much of our time.

And if you're wondering why I don't just go off for 3 hours, thus increasing the likelyhood that the server will be back up when I come back, it's simply because when DT arrives I am almost always in the middle of something (like a POS siege....)

All I am asking is that CCP try to behave in a slightly more sensible, service minded, customer orientated manner.
Grath Telkin
Amok.
Goonswarm Federation
#64 - 2012-02-01 20:27:36 UTC
Gilbert Intaki wrote:
Kahega Amielden wrote:
Quote:
I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.



es·ti·mate   [v. es-tuh-meyt; n. es-tuh-mit, -meyt] Show IPA verb, -mat·ed, -mat·ing, noun
verb (used with object)
1.
to form an approximate judgment or opinion regarding the worth, amount, size, weight, etc., of; calculate approximately: to estimate the cost of a college education.

Estimates are by nature not accurate. I don't see you bitching that daily downtime often only takes 10-20 minutes compared to the estimated 30.




Aaaand again, for the obviously mentally impaired:

I know you're trying to troll me, but I am going to bite.

I don't care how many extended down-times there are.

I don't even care how long they are.


I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.

The issue is that CCP seem to always think that things are going to go exactly as planned, and then it seems to come as a complete surprise to them when they don't. They then have to extend the DT, and after a little while they have to extend it again, and so on and so forth - each time wasting another 20 minutes(times number of players looking to log on).
If they just assumed that things WON'T go to plan (as most people in life do - if they're sensible!), then we wouldn't have to collectively waste quite so much of our time.

And if you're wondering why I don't just go off for 3 hours, thus increasing the likelyhood that the server will be back up when I come back, it's simply because when DT arrives I am almost always in the middle of something (like a POS siege....)

All I am asking is that CCP try to behave in a slightly more sensible, service minded, customer orientated manner.


You're a fool and a douchebag to boot.

Down time has been at the same time forever, plan around it, or just don't play, its that simple.


You have spent the entire thread proving that you are quite possible the most up tight lame dude ever to walk the face of the earth.

Its an estimate, if you can't live with that there are a plethora of other games for you to play in the world (all of which have a scheduled down time thats fairly constant) and I'm sure you could find people that don't think you're a dumb jerk there.

Malcanis - Without drone assign, the slowcat doctrine will wither and die.
Ranger 1
Ranger Corp
Vae. Victis.
#65 - 2012-02-01 20:28:39 UTC
Gilbert Intaki wrote:
Kahega Amielden wrote:
Quote:
I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.



es·ti·mate   [v. es-tuh-meyt; n. es-tuh-mit, -meyt] Show IPA verb, -mat·ed, -mat·ing, noun
verb (used with object)
1.
to form an approximate judgment or opinion regarding the worth, amount, size, weight, etc., of; calculate approximately: to estimate the cost of a college education.

Estimates are by nature not accurate. I don't see you bitching that daily downtime often only takes 10-20 minutes compared to the estimated 30.




Aaaand again, for the obviously mentally impaired:

I know you're trying to troll me, but I am going to bite.

I don't care how many extended down-times there are.

I don't even care how long they are.


I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.

The issue is that CCP seem to always think that things are going to go exactly as planned, and then it seems to come as a complete surprise to them when they don't. They then have to extend the DT, and after a little while they have to extend it again, and so on and so forth - each time wasting another 20 minutes(times number of players looking to log on).
If they just assumed that things WON'T go to plan (as most people in life do - if they're sensible!), then we wouldn't have to collectively waste quite so much of our time.

And if you're wondering why I don't just go off for 3 hours, thus increasing the likelyhood that the server will be back up when I come back, it's simply because when DT arrives I am almost always in the middle of something (like a POS siege....)

All I am asking is that CCP try to behave in a slightly more sensible, service minded, customer orientated manner.



1: Read the definition of Estimate again. Repeat until you understand it.
2: The exact details of their patch/update process is, frankly, none of your business.
3: If by "CCP seem to always think that things are going to go exactly as planned, and then it seems to come as a complete surprise to them when they don't" you actually mean "They give an estimate and then emphasis that you should ALWAYS allow extra time just in case", then yeah.
4: Plan your in game activities more intelligently when a patch is being released from now on, just as you have been advised to do since the game went gold.
5: Stop trolling, it's losing what little charm it may have originally had.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.
Gilbert Intaki
Aliastra
Gallente Federation
#66 - 2012-02-01 20:31:44 UTC
Grath Telkin wrote:
Gilbert Intaki wrote:
Kahega Amielden wrote:
Quote:
I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.



es·ti·mate   [v. es-tuh-meyt; n. es-tuh-mit, -meyt] Show IPA verb, -mat·ed, -mat·ing, noun
verb (used with object)
1.
to form an approximate judgment or opinion regarding the worth, amount, size, weight, etc., of; calculate approximately: to estimate the cost of a college education.

Estimates are by nature not accurate. I don't see you bitching that daily downtime often only takes 10-20 minutes compared to the estimated 30.




Aaaand again, for the obviously mentally impaired:

I know you're trying to troll me, but I am going to bite.

I don't care how many extended down-times there are.

I don't even care how long they are.


I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.

The issue is that CCP seem to always think that things are going to go exactly as planned, and then it seems to come as a complete surprise to them when they don't. They then have to extend the DT, and after a little while they have to extend it again, and so on and so forth - each time wasting another 20 minutes(times number of players looking to log on).
If they just assumed that things WON'T go to plan (as most people in life do - if they're sensible!), then we wouldn't have to collectively waste quite so much of our time.

And if you're wondering why I don't just go off for 3 hours, thus increasing the likelyhood that the server will be back up when I come back, it's simply because when DT arrives I am almost always in the middle of something (like a POS siege....)

All I am asking is that CCP try to behave in a slightly more sensible, service minded, customer orientated manner.


You're a fool and a douchebag to boot.

Down time has been at the same time forever, plan around it, or just don't play, its that simple.


You have spent the entire thread proving that you are quite possible the most up tight lame dude ever to walk the face of the earth.

Its an estimate, if you can't live with that there are a plethora of other games for you to play in the world (all of which have a scheduled down time thats fairly constant) and I'm sure you could find people that don't think you're a dumb jerk there.



After all this, you still managed to completely miss the point of this thread. Holy crap, what a genetic dead end you are Lol
Arbiter Reformed
I Have a Plan
Shadow Cartel
#67 - 2012-02-01 20:36:28 UTC
fact of the matter is its not really in ccps interest,

put it this was if you are conservative and say servers will be up at 3 but they are up at 1 your gonna have a massivly deflated population for 2 hours.

also why you so mad anyway
met worst
Doomheim
#68 - 2012-02-01 20:37:26 UTC
Gilbert Intaki wrote:

After all this, you still managed to completely miss the point of this thread. Holy crap, what a genetic dead end you are Lol

Your point was? I got lost in the trolling concern expressed at your issue.
Gilbert Intaki
Aliastra
Gallente Federation
#69 - 2012-02-01 20:38:41 UTC  |  Edited by: Gilbert Intaki
Ranger 1 wrote:
Gilbert Intaki wrote:
Kahega Amielden wrote:
Quote:
I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.



es·ti·mate   [v. es-tuh-meyt; n. es-tuh-mit, -meyt] Show IPA verb, -mat·ed, -mat·ing, noun
verb (used with object)
1.
to form an approximate judgment or opinion regarding the worth, amount, size, weight, etc., of; calculate approximately: to estimate the cost of a college education.

Estimates are by nature not accurate. I don't see you bitching that daily downtime often only takes 10-20 minutes compared to the estimated 30.




Aaaand again, for the obviously mentally impaired:

I know you're trying to troll me, but I am going to bite.

I don't care how many extended down-times there are.

I don't even care how long they are.


I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.
In addition, I would really love to know exactly what the internal CCP plan is on patch day.
Do they just go "Oh well - we'll see how it goes", or do they actually consider inflating the time estimate?

Call it... 'curiocity' - something you fanbois seem to have an alergic reaction to.

The issue is that CCP seem to always think that things are going to go exactly as planned, and then it seems to come as a complete surprise to them when they don't. They then have to extend the DT, and after a little while they have to extend it again, and so on and so forth - each time wasting another 20 minutes(times number of players looking to log on).
If they just assumed that things WON'T go to plan (as most people in life do - if they're sensible!), then we wouldn't have to collectively waste quite so much of our time.

And if you're wondering why I don't just go off for 3 hours, thus increasing the likelyhood that the server will be back up when I come back, it's simply because when DT arrives I am almost always in the middle of something (like a POS siege....)

All I am asking is that CCP try to behave in a slightly more sensible, service minded, customer orientated manner.



1: Read the definition of Estimate again. Repeat until you understand it.
2: The exact details of their patch/update process is, frankly, none of your business.
3: If by "CCP seem to always think that things are going to go exactly as planned, and then it seems to come as a complete surprise to them when they don't" you actually mean "They give an estimate and then emphasis that you should ALWAYS allow extra time just in case", then yeah.
4: Plan your in game activities more intelligently when a patch is being released from now on, just as you have been advised to do since the game went gold.
5: Stop trolling, it's losing what little charm it may have originally had.


This is becoming sublimely ridiculous, but here goes:

1. It was never about whether there is an estimate or not. You're missing the point, Sir.
2. Who are you to decide that? Do you work for CCP!?
3. Yes, everyone knows that. Now you're just writing stuff to write stuff.
4. Already made the point that certain things take a long time, and so "planning" won't make the slightest bit of difference.
5. I am not trolling, and I was never interested in whether bored fanbois like you think my thread has 'charm'.

Blink
Gilbert Intaki
Aliastra
Gallente Federation
#70 - 2012-02-01 20:41:35 UTC
Arbiter Reformed wrote:
fact of the matter is its not really in ccps interest,

put it this was if you are conservative and say servers will be up at 3 but they are up at 1 your gonna have a massivly deflated population for 2 hours.

also why you so mad anyway



I am not mad actually. I am entertained.... bordering on intrigued.
It's amazing how much latent anger can be stirred up from the bored masses of EVE.
Is the game really so boring that SO many people would rather post badly thought out crap in some random thread that they ultimately have no real interest in?

Psychologists would have a field day with this sort of stuff.
met worst
Doomheim
#71 - 2012-02-01 20:45:06 UTC
Gilbert Intaki wrote:
Is the game really so boring that SO many people would rather post badly thought out crap in some random thread.....

How bored were you?
Gilbert Intaki
Aliastra
Gallente Federation
#72 - 2012-02-01 20:54:20 UTC
met worst wrote:
Gilbert Intaki wrote:
Is the game really so boring that SO many people would rather post badly thought out crap in some random thread.....

How bored were you?


Now you're just being asinine.
But you probably know that Big smile
Ranger 1
Ranger Corp
Vae. Victis.
#73 - 2012-02-01 20:55:16 UTC  |  Edited by: Ranger 1
Quote:
This is becoming sublimely ridiculous, but here goes:

1. It was never about whether there is an estimate or not. You're missing the point, Sir.
2. Who are you to decide that? Do you work for CCP!?
3. Yes, everyone knows that. Now you're just writing stuff to write stuff.
4. Already made the point that certain things take a long time, and so "planning" won't make the slightest bit of difference.
5. I am not trolling, and I was never interested in whether bored fanbois like you think my thread has 'charm'.

Blink


1: Actually, according to you, it IS the point.
Quote:
I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.

An estimate, by definition, is a rough approximation. The actual time may be shorter or longer, both of which occur. In fact, down times are usually shorter than estimated. Either way, this is EXACTLY what an estimate is... and they are usually pretty close to spot on which is all one can reasonably expect from anyone.

2: No, I am a mature consumer with realistic expectations.

3: If you already know that you are advised to allow extra time, as down time duration is merely an estimate, you have successfully proven your point to be nonexistent.

4: We are well aware that "certain things take a long time". However the rest of the player base manages to plan accordingly. It is not anyone else's fault than your own if you consistently fail to do so.

5: When I check troll in the dictionary, it has a photo shopped picture of you standing somewhere in the vicinity of a point.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.
Gilbert Intaki
Aliastra
Gallente Federation
#74 - 2012-02-01 20:57:32 UTC
Ranger 1 wrote:
Quote:
This is becoming sublimely ridiculous, but here goes:

1. It was never about whether there is an estimate or not. You're missing the point, Sir.
2. Who are you to decide that? Do you work for CCP!?
3. Yes, everyone knows that. Now you're just writing stuff to write stuff.
4. Already made the point that certain things take a long time, and so "planning" won't make the slightest bit of difference.
5. I am not trolling, and I was never interested in whether bored fanbois like you think my thread has 'charm'.

Blink


1: Actually, according to you, it IS the point.
Quote:
I would just like a better (perhaps even a slightly more conservative) estimate of it's duration.

An estimate, by definition, is a rough approximation. The actual time may be shorter or longer, both of which occur. In fact, down times are usually shorter than estimated. Either way, this is EXACTLY what an estimate is... and they are usually pretty close to spot on which is all one can reasonably expect from anyone.

2: No, I am a mature consumer with realistic expectations.

3: If you already know that you are advised to allow extra time, as down time duration is merely an estimate, you have successfully proven your point to be nonexistent.

4: We are well aware that "certain things take a long time". However the rest of the player base manages to plan accordingly. It is not anyone else's fault than your own if you consistently fail to do so.

5: When I check troll in the dictionary, it has a photo shopped picture of you somewhere in the vicinity of a point.




Lol

I'm not dignifying your desperate attempt to cover up your stupidity with a proper response.
I'm sure you're a nice person though. Smile
Meryl SinGarda
Belligerent Underpaid Tactical Team
#75 - 2012-02-01 21:25:25 UTC
Holy crap man, why don't you go outside? I don't know, touch a boob?
met worst
Doomheim
#76 - 2012-02-01 21:26:26 UTC
Gilbert Intaki wrote:
met worst wrote:
Gilbert Intaki wrote:
Is the game really so boring that SO many people would rather post badly thought out crap in some random thread.....

How bored were you?


Now you're just being asinine.
But you probably know that Big smile

Relax a little. Patch is done. DT is now UT and it's a beautiful day outside. You're alive and Santa has not, I repeat, has not taken you off his list.

Yet.
Gilbert Intaki
Aliastra
Gallente Federation
#77 - 2012-02-01 21:29:58 UTC
Meryl SinGarda wrote:
Holy crap man, why don't you go outside? I don't know, touch a boob?



Why would I "go outside, touch a boob"??
It's freeking freezing where I am, and my girlfriend's boobs are on the sofa just 8 feet away....

Ooooh! Riiight. Hehe. You're trying to wind me up!
/Facepalm/
I should have guessed. Well, sorry it didn't work Big smile
Klandi
Consortium of stella Technologies
#78 - 2012-02-01 21:42:00 UTC
I want a go now .....

You want a dev to explain to you why downtime times are not accurate. How's that for simple.

Your right to expect that is because you are a paying customer - but if he did furnish an answer that was correct but not to your liking, what would you do?

I want to ask - what is in this for you?

I am aware of my own ignorance and have checked my emotional quotient - thanks for asking
Jita Alt666
#79 - 2012-02-01 21:48:36 UTC
Gilbert Intaki wrote:
Malcom Dax wrote:
Gilbert Intaki wrote:
... when DT arrives I am almost always in the middle of something (like a POS siege....)


Time your POS siege (or whatever else) better. Its not like they start the downtime at a random time - you know when its gonna hit.



These things take time, so you have to start at some point(obviously!), and it just might happen to stretch across DT.


Pot. Kettle. Black.
Gilbert Intaki
Aliastra
Gallente Federation
#80 - 2012-02-01 21:57:23 UTC  |  Edited by: Gilbert Intaki
Klandi wrote:
I want a go now .....

You want a dev to explain to you why downtime times are not accurate. How's that for simple.

Your right to expect that is because you are a paying customer - but if he did furnish an answer that was correct but not to your liking, what would you do?

I want to ask - what is in this for you?



Thank you, kind Sir!!!
Finally someone with a brain! Who would have thunk it...?
Yes, we are all paying customers, so we do in fact have a right to expect decent communication and proper management of the product that we are paying for.

I guess my aim here is two-fold:
1) To satisfy my own curiocity, and perhaps be able to make sense of something that appears not to make sense. It is a weakness of mine, I admit.
2) To perhaps provoke some internal debate at CCP operations about whether this patching day process could be improved, at least as far as customer information and expectations management is concerned.

I know this is perhaps too much to ask (but I can at least try), and also - I know for a fact that a lot of people are ticked off about the way CCP communicates (or fails to do so), so I think I am also doing them a favour.

Of course, there is also the added bonus of watching a bunch of fanbois tearing their hair out in frustration that someone like me has the audacity to actually critisize anything their beloved CCP does. That, you have to admit, is quite entertaining. So yes, alright, perhaps I am trolling just a little bit, but only to pass the time between irate responses. Blink